I purchased my 2013 ford escape in sept 2012. since that time the vehicle has been recalled 5 times for fire hazards. i have taken it in twice for the smell of antifreeze and a check engine light. i was told the smell was my air freshener, i then took it back a second time with the check engine light on and has a sensor replaced that i was told would be the reason i was smelling antifreeze. it has been recalled several times for fire hazards that are very similar to the current recall. i am very concerned about the multitude of recalls for fire hazards on this car. i drive a lot of miles as i am a home health care nurse and are frequently in very rural areas. my concern is this,1. how can i trust that my vehicle will safely get me to my two jobs. 2. the number of recalls for fire hazards lets me know that they have not properly fixed my car in the past recalls. 3. i am a mother of a child that is very involved in sports that requires me to transport many teenagers to multiple meets, some many miles from home. i have talked to ford motor company with my concerns and they have only told me that there is nothing i can do about this. they have no solution to this and stated that i could not file lemon law because in tn it has to be in the shop for more that 30 days. i asked if they would replace it with a .2.0 liter car as they have not had the recalls that my current 1.6l has but i was laughed at. i am very concerned about my and my families safety. *tr
I have a ford case # 15607552, i qualify for the lemon law. i cannot get the dealer, dahl ford, davenport ia or the ford rep jeff slone, chicago, il to return my calls. i have all documentation - this car continues to be a safety issue while driving. the engine continues to accelerate and hesitate randomly. please, help me - i cannot afford a lawyer.
There is an acceleration lag on partial throttle. this mainly occurs when starting the vehicle or when accelerating after a turn. when no acceleration is felt, the throttle pedal is depressed further and, after a delay, the vehicle takes off like a rocket. when driving the vehicle using the manual shift mode, it operates without an acceleration delay. the vehicle was brought to the dealership for this problem. they looked at the vehicle and stated it drives like all of the other 1.6 liter escape vehicles on their lot. the delay in acceleration has the potential to cause an accident. a side issue is with sync. the clock loses time, it's very slow to respond, it isn't always able to sync phones, understand voice commands, and it's locked up...requiring a master reset. there's also too much road noise transmitted to those on the other end...consequently, it's difficult for them to hear the conversation. *tr
Purchased aug 2012 had nothing but problems since day one wipers,rattles in front end steering stalls on take off also a gas smell strong makes eyes water wife will not drive car i am a retired ford tech 20 years experience with ford. *tr
The check engine light came on and averaged 15mpg highway getting to the dealership. they said it was the knock sensor. they replaced it and 24 hours later check engine light on again, same mpg. this time they say its the computer needs to be changed. one month later, check engine light on again with a fault and the engine surges. *tr
My 2013 ford escape, 1.6 liter engine, had 3 recalls, (two were engine fire related). all 3 recall repairs were done by the local ford dealer, salem, va. we picked vehicle up after third recall work had been done on 9/17/12. we assumed the recall work was done correctly, and that ford's "fix" worked correctly. on 9/21/12 we were traveling east at 65 mph in the right lane on i-64 near charlottesville, va. it was about 1 pm in the afternoon. there was a "pop" sound in the engine area. instantly, the accelerator had no response, the high engine temperature warning light came on, and then all warning lights, gauges, & tachometer all went dead. luckily, we were adjacent to an exit ramp, and we coasted to a stop on rte 20/53. immediately, white steam came out of the engine compartment. knowing the third recall dealt with the "risk of engine fires", we got out, and moved well away from the vehicle. within minutes, brown, oily smoke came out from under the hood. then flames came out from under the hood, at the windshield and out the sides of the engine compartment. then the car burst into flames and was destroyed. pictures were taken of the vehicle on fire, and after it was out, with a cell phone. after the fire was out, the vehicle was taken to the ford dealer in charlottesville, va.. we were told the insurance company had retained a fire inspector to look at the car, and ask me questions, which he did. later the inspector said the insurance company did not require a report. we feel we are lucky to be alive! *tr