The problem i'm having with my 2014 passat is that one day out the blue my airbag light came on. i parked and turn of the car thinking that would solve the problem. when i started my car back up, the airbag is still on and now the horn and also the buttons on the steering wheel isn't working anymore. i have not hit anything or had any accidents period. i see many complaints from vw owners about the same issue....but i don't see any recalls about this problem. this is a big issue for me because i live in illinois and my car horn doesn't work.
Airbag sign came on and the horn stopped working, car was found to have a faulty clock spring, after replacement of clock spring, there was a short and the clock spring had to be replaced yet again. air bag sign came on again and there was another short in a wire, clock spring had to be replaced three times. faulty wires and clock spring.
The airbag control module went bad on this vehicle when the car was only five years old. volkswagen has recalls on other vehicles air bag control modules yet has not issued one for this make and model yet. volkswagen is charging over $800 for parts and labor to fix the control module. this is not a component that should be breaking so soon on these vehicles and volkswagen should honor replacing them.
Tl* the contact owns a 2014 volkswagen passat. the contact stated that an abnormal grinding and clicking sound came from the steering wheel. on occasion, the steering wheel was difficult to turn. the vehicle was taken to steve white volkswagen (100 duvall dr, greenville, sc 29607, (864) 288-8300) where it was diagnosed that a new clockspring was needed. the vehicle was not repaired. the manufacturer was made aware of the failure and stated that they would not assist since the vin was not included in a recall. the failure mileage was 121,000.
Air bag light on for driver airbag and made everything on steering wheel stop working
Airbag light stays illuminated. none of the steering wheel electricsl works, including the horn.
Tl* the contact owns a 2014 volkswagen passat. while the contact attempted to turn the steering wheel in a parking lot, a clicking noise was heard and the air bag indicator illuminated. a week later, the horn seized. the vehicle was taken to volkswagen of murrieta (951-249-7072, located at 41300 date st, murrieta, ca 92562) where it was determined that there was no recall. the manufacturer was made aware of the failure and stated that there was no warranty. the vehicle was not diagnosed or repaired. the failure mileage was approximately 126,000.
Backing out of driveway, slight clicking in the steering column when turning the steering wheel to the right. beep from dash- airbag failure/warning. now steering wheel buttons and horn are not operational.
Clock spring failure. clicking in steering wheel while turning car, air bag error light came on and none of the controls on the steering wheel work.
In mid-october 2018, i began experiencing some issues with the steering wheel of my car. my controls on my steering wheel were complete off and the horn was not working. then suddenly, the airbag system icon came on and none of my steering wheel controls worked. i immediately contacted my local volkswagen dealer and let them know the issue. they performed a diagnostic test and confirmed that the cause of this was due to the 'clockspring' giving out and the airbag resistance being too high. given that this could not be a part of normal wear and tear for a vehicle in my eyes, i did some research and found that there is an open investigation with vw for 2010-2014 air bag clock spring failures due to debris getting into that area. i notified the dealer of this information and they stated there was nothing they could do and to take it up with vw corporate. i had to pay out of pocket for something that wasn't my doing and this is unacceptable. therefore, i am submitting this complaint for an investigation, recoupment, and time spent trying to figure out what was wrong.
Took my car in because i had no horn, no air bags, and the steering wheel sounded 'funny'. i had a little over 39,000 when this all happened. i was told it was the clock spring. apparently there was a recall for this for the 2014 passats, but my vin number was not included. they can't tell me why. clearly, my car was included in the defective vehicles!! it is a very expensive part to replace.
My steering wheel was affected, no horn, loss of air bags, locked trunk. was diagnosed with clock spring problem (previously reported). these problems seemed to appear randomly and not all at once. is under your forced recall, but was allowed to exclude certain vehicles??? had to fix it for around $500. not previously reported--on the way home--i no longer had a cruise control. vw charged me $143.50 just to diagnose it and tell me it would cost $720.97 to replace it. i have already replaced the air bag. also,last year my car started spontaneously locking and relockting my car while driving.. i took it to vw. they said it needed replacing (without diagnosis). they couldn't work me in so i left. the problem just disappeared ???
All of the controls on the steering wheel have stopped working and the airbag light is on. this is when the vehicle is stationary and moving. vehicle has very low mileage.
Airbag clockspring broke again after volkwagen replaced it. now getting charged a second time for the clockspring that a volkwagen dealership replaced less than a year ago. it has only been 25,000 miles since we paid the $500 to get it replaced the first time, since my vin number was skipped in the recall. all i was doing to cause the clockspring to break was turning into my drive.
Tl* the contact owns a 2014 volkswagen passat. the contact stated that the air bag warning indicator illuminated, which was a safety concern. the contact researched the matter and found that the vehicle was manufactured on november 21, 2013 and should be included in nhtsa campaign number: 15v483000 (air bags). the vehicle was taken to northtown volkswagen (1135 millersport highway, amherst, ny 14226, (888) 685-3064) where it was diagnosed that the clock spring needed to be repaired. the vehicle was not repaired. the manufacturer stated that the vehicle was not included in nhtsa campaign number: 15v483000 (air bags) and provided case number: 181168832. the failure mileage was 32,000.