I have brought my truck back to the dealership due to a rattle in my steering wheel. the rattle occurs when traveling from a standstill up to 30 miles per hour. the dealer was made aware of this situation the week that the bought the truck. it has been brought back 5 times, and each time they acknowledged that there was an issue with my steering system. they stated that they could hear the rattle, and would fix it. the first 3 times it was brought to the dealer, they sent me away stating that they corrected the issue. once i got back home, and encountered bumpy roads, the rattle was still there. the following 2 times it was at the dealership, they sent me away stating that they would not work on my vehicle any further because they did not know what was causing the rattle. they have reseated both the passenger side and drivers side air bags, they tightened a wire harness on my steering column, then they replaced my steering column coupling, and finally they replaced the entire steering column. they have no idea what they are trying to fix. they stated to me that the know there is an issue, but do not know what is causing it. this issue could very well be a safety issue, as it has to do with my steering system. my vehicle has 5000 miles on it, and has been back to the dealer ship 5 times. i have owned the vehicle for 5 months.
Tl* the contact owns a 2014 dodge ram 1500. the contact received a manufacturers recall on the suspension. the contact stated that the part was not available for the recall repair. the manufacturer was notified of the issue. the contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure.
Tl* the contact owns a 2014 dodge ram 1500. the contact received notification of nhtsa campaign number: 14v392000 (suspension); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 5/12/15*cn the consumer no longer owns the vehicle but stated it was repaired. updated 9/16/2015 *js
Tl*the contact owns a 2014 dodge ram 1500. the contact received a notification for a manufacturers recall regarding rear shock absorbers and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2014 dodge ram 1500. the contact received notification of nhtsa campaign number: 14v392000 (suspension); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Took truck in to hoyte dodge because it has a real bad vibration when driving. after they drove several times and balanced tires still has same problem. they drive it and say they feel nothing wrong with it. would like some one to look into this for me. i should not be having these problems with a new truck. *js
Backing out of parking spot when driver side lower control arm shattered. wheel was unable to support the weight of the truck or any steering movements without causing further damage to the suspension or truck body. cause was a defect in the aluminum molding. *tr
Backing down driveway and the driveshaft dropped out of truck. after checking i found that it had never been bolted to truck. dodge dealer picked it up and reattached the driveshaft. when i picked it up the technician told me it never had bolts on it. *tr
Tl*the contact owns a 2014 dodge ram 1500. the contact received a manufacturers recall related to a faulty suspension and stated that the part was not available. the manufacturer was notified of the issue. the contact was not experiencing a failure.
I received a notice that my truck had a recall (p37) i contacted chrysler service, they didn't know what you were talking about. didn't have such a recall? do you just make up these numbers? wouldn't chrysler tell you about the problem? what gives??????? *tr
There is a continuous unknown electrical draw causing the battery to drain to the point the vehicle will not start. an electrical surge will cause the electric suspension to activate along with the console cluster after the vehicle has been turned off. the vehicle has been back to the dealership 6 times and neither the dealership or chrysler has a fix. the condition is getting worse and now there is a new issue affecting the electrical clutches in the transmission. i have requested a loaner vehicle until i can purchase a different vehicle i feel is safer. on april 3, 2014, the district chrysler representative denied the request. i believe this vehicle is unsafe for multiple possible reasons but especially concerned about he alternator. the alternator's function is to recharge the battery once it's been used to start the engine. and to keep the battery charged when various electrical systems are used in the vehicle. the alternator determines how much to charge the battery by measuring the reference voltage from the battery. if there's a problem with the battery where the reference voltage is very low, the alternator will try to recharge the battery. the alternator isn't designed to recharge a dead battery. it's intended to maintain the charge on a good battery. when this does happen, the alternator begins to run hot, and this is what kills the alternator. a dead battery while driving means no electric steering, no antilock brakes, no air bags, ect. i'm very concerned about the safety of this vehicle. *tr
I have an alignment issue with vehicle that is causing feathering of right front tire that has not/cannot be corrected by alignment in two attempts to date. dealing with manufacturer customer care, my assigned case number is 26625890. manufacturer has now suggested a road force balance of all four tires, after two alignments have failed to correct feathering problem. have monitored heat buildup on that tire in relation to the other three and find heat buildup exceeds 110 degrees above other three. have also discovered three other trucks of same manufacturer, model that are exhibiting same problem, one owner also has open case with customer care as well, his case number is 26745473. we both seem to be getting nothing but lip service from dealers and not much more from manufacturer, with no sincere effort to get to root cause of problem. i believe that this condition extends to more trucks than mine, and warrants further investigation. it appears based on my dealings with manufacturer and dealers that they are not only unable to correct problem, i think they are unaware that a problem even exists. my concern on this issue is safety related, having a fear of a catastrophic tire failure, due to heat and tire pressure build up, as well as feathering as indication of a suspension problem. this issue causing abnormal forces being applied to right front tire. i have all alignment records and dealer service orders available for your review. i have contacted you in compliance with manufacturer recommendations found in lemon law and owners booklets provided by manufacturer.