We have classified the 157 complaints from 2013 Nissan Altima about SUSPENSION into the following categories.
I was driving, car started to fishtail, heard loud noise got out and looked under car and control arm was completely broken. luckily i wasnt on the highway or it could have been a serious accident.
Driving down city street 30mph. car started pulling back and forth. was able to slow car and guide it into the nearest parking lot. glad i wasn't on faster roads as total loss of control could have been possible. once parked i got out to examine vehicle and rear driver side was sitting very low on the wheel. looked under vehicle and saw lower control arm broken apart.
Made a right turn at the intersection after stopping for the red light felt like the car hit a chuck hole but didn't see no chuck hole car started to shake violently had trouble controlling vehicle managed to pull over in a parking lot and notice that the left rear wheel was at an angle had vehicle towed to repair shop where we found the left rear lower control arm had broke off from its pivot point upon further inspection found that the right rear lower control arm was cracked on the same pivot point
Rear suspension control arm failure. left back driver side. rusted and broke.
Rear control arms prone to extreme corrosion. to the point the already paper thin metal is breaking under normal stress. both instances occurred in a driveway with vehicle in reverse.
Tl* the contact owns a 2013 nissan altima. while the contact's fiance was driving approximately 20 mph over a minor pothole, she heard a loud banging noise. when the driver arrived home, the contact looked under the vehicle and noticed that the rear driver's side control arm had fractured. the dealer and manufacturer were not made aware of the failure. the vehicle was not diagnosed or repaired. the approximate failure mileage was 165,000.
Tl* the contact owns a 2013 nissan altima. while driving approximately 20 mph, it felt as if the vehicle hit a bump and the traction control indicator illuminated. the vehicle was taken to bertera nissan (888-380-7759, located at 569 oxford st s rte 20, auburn, ma 1501) and was informed that there was no recall. the manufacturer was also made aware of the failure and stated that there was no recall. the vehicle was not diagnosed or repaired. the failure mileage was approximately 112,000.
The right rear lower control arm or lower spring link fractured while back the vehicle out of a driveway. moments before the issue was traveling 25 miles on the freeway in rain and sleet. steering wheel pulled to the left, traction control light came on, and vehicle's back end felt loose. poor control of the vehicle after incident. no indications before the failure. no knocking or trouble steering. attempted to tighten lug nuts and was able to swivel the right rear wheel back and forth.
I was driving straight on the highway at approximately 65 mph when the car started moving from side to side and was difficult to control. i exited the highway and had the car towed to my auto mechanic. the issue was a broken rear right control arm. the control arm completely rusted through and separated from the frame of the car.
After a turn onto a main road in the town of henrietta ny the stability warning light started flashing and the steering wheel suddenly had to be 20 degrees to the right to go straight. after getting of the road in a safe parking lot i noticed the left rear wheel tipped toward the right and tipped in about 15 degrees at the top riding very high in the wheel well. looking under the car i could see some piece of the left rear suspension metal hanging down. the car was not safe to drive and thank goodness i wasn't on the expressway at 65 mph! the nissan dealer advised because of age and mileage [about 90,000] this would not be a "covered" repair even though i was aware of a nissan voluntary service campaign [not a recall] to have the owners of some 212,000 2013 nissan altima's bring their cars in for rear lower control arm [spring buckets] replacment at no charge. it was found that in the 22 states that use road salt these parts were developing cracks due to rust and cracking. i wash my car frequently in the winter including undercarriage so i believe this is an inherent design/engineering defect. in 2018 nissan redesigned this part to mitigate this issue.
2 days ago pulling out of the driveway heard a loud pop, got out and noticed the left rear wheel was canted, and the body of the car was essentially resting on the tire. looked underneath the car to find the left rear lower link had rusted through and broken. took pictures of same. nissan advises a service campaign on 2013 nissan altimas for rear lowering links rusting out in states that use salt in the winter, however they say my vehicle is not covered because this particular batch doesn't have the issue. i would say the physical and photographic evidence are contrary to that opinion. i am in iowa where they use salt. my family was just in this car last week driving to las vegas from iowa. where speed limits are 80 mph, can only imagine the outcome had this occurred at 80 mph in a mountain pass, look at the pictures, this could have been catastrophic and deadly. how many times does this have to be documented? people do not assume a wheel could come off of a 6 yr old car, they tend to trust 6 yr old cars.
I was driving my car down a side street at about 30 miles an hour. all of a sudden i noticed my steering wheel pull to the right, almost as if my car was out of aliment. it felt as if i was driving on snow, my traction control light came on. i started driving it to mechanic when it started violently shaking, it felt as if the back end was going to fall off. my mechanic went to take it into the bay and came over to get me. it didn't make into the bay and he was shocked when he realized what had happened. he said the control arm on the rear was so rusted out that it just snapped causing the wheel to lean in towards the inside of rear. he stated i was extremely lucky i wasn't driving on the highway when this snapped. i was driving it down a straight smooth road at 30 miles an hour.
The right rear control arm snapped off during vehicle operation in motion resulting in toeing in of tire. both jeff schmitt nissan of dayton and nissan corporate were unclear on how to re-mediate the issue and what would be covered for the repair, even though a campaign was posted on nissanassist.com. nissan also mentioned that it was not a safety concern. given the circumstances and the possible costs to be incurred (upwards of $2,000 for estimate), i had to personally replace the control arms (left was about to separate at any moment), and sway bar links.
On monday , november 11th 2019, at around 7 am . i was driving to work northbound on the garden state parkway. i was traveling at 65mph when suddenly i felt a loss of control of my front end . swerving right and left , my quick reaction time, the dry conditions and luck of having noone around me at the time saved me from an accident. i pulled over and inspected the car , i found that my right rear lower control arm had snapped from the frame (bushing) . i contacted aaa and was towed over 35 miles back home . i have since contacted both my local deal and nissan corporate. i am currently waiting a response back from corporate. i plan on towing the car to said dealer on saturday november 15th.
I have started my vehicle from parking lot and started to get to the street and all of a sudden heard a popping sound up on inspection it was noticed that the control arm is disconnected from the frame. luckily it was very near to my place vehicle started shaking but slowly with warning lights drove to the parking lot back again as i was right near my apartment. read more incidents like this and wanted to raise a complaint. i leave in michigan, my odometer reading is at 101724 miles.
Car was making a funny noise when going over bumps. took it to the dealer. they noticed rear lower control arms are rusted at the joint and need to be replaced. not covered by warranty. after looking it up online i see that others are complaining of corrosion issues and that nhtsa is looking into it.
Tl* the contact owns a 2013 nissan altima. while driving 10 mph, the contact heard an abnormal noise coming from the rear of the vehicle. within seconds, the rear driver's side lower control arm fractured without warning. the vehicle was towed by aaa to an independent mechanic. kelly nissan of woburn (95 cedar st, woburn, ma 01801, (781) 835-3500) was contacted and stated that the vin was not included in a recall. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 72,000.
On november 2, 2019 at approximately 2pm i turned into a parking space in a shopping center and heard a loud pop noise from the rear. i immediately put the car in park and got out to see what it was and noticed the rear driver side of the car resting on the tire which was bent into the fender. i then looked underneath the car and noticed a piece of metal hanging down and cracked in half. i called my father on facetime to show him what happened and he advised it was the rear control arm that cracked and have the car towed home as it was not drivable. the car was towed home and nissan consumer affairs was contacted on november 4th and made aware of what happened. i expressed that i did some research and found that this is an ongoing problem with this year and model and a recall should be issued before it results in a tragic accident. i was told by the representative to have the car towed to a dealer near me and given a case number and someone would follow up with me. the dealer confirmed on november 5th it was in fact the rear control arm that failed due to salt and cold weather. the repair was estimated at about $900. after speaking with the dealer i placed another called to nissan consumer affairs to follow up on the case and see how this would be resolved as the car is only 6yrs old with 78k miles on it and something like this should not have happened. the representative handling my case advise she would investigate my complaint and get back to me on friday november 8th. i advised that would be too long as i have to work and have missed one day already. the representative offered rental reimbursement and got back to me on november 6th advising the complaint is not apart of a recall and is not covered under the warranty however nissan would cover the repair costs 100%. the dealer was made aware and repaired the car and the two known recalls.
I was driving my car (2013 nissan altima) last week all of the sudden without prior notice the rear lower control arm cracked down. i was in motion but luckly not in a highway. the car was traveling about 20 miles/h. i lost control of the car but didn't cause injuries or accidents. i had to tow the car home.
The rear right lower link has completely rusted in two in only 6.5 years. the car is not drivable and will need to be towed. the tire is crooked and pushing into the fender.
Left rear lower controll arm failed at weld and the right is ready to fail as well.
Rolling slowly down a drive thru back end scraped the concrete curb and broke the control arm with little impact
My mechanic discovered that the front lower control arms had deteriorated and needed to be replaced to avoid failure/accident. i was informed that this is a known issue, and auto suppliers are unable to keep the parts in stock due to high demand with recent failures in specific year (2013) altimas as well as hondas. if this is a known issue, why has there not been a recall?
My suspension has busted off the frame of the vehicle. this occured while the vehicle was in motion. it caused the tired to bend and vehicle was not driveable. it messed with the steering in the front as well. lost traction control. i have many pictures i can send by email. i already submitted a complaint with # 11267024. i have contacted nissan direct and they told me there is no safety issue or recall for this or that nhtsa was not investigating anything into this matter. i am seeing you are looking into this matter. nissan refused to fix the car or help me in any way. they were extremely rude and impossible to get ahold of. i have spent over a week trying to reach someone. nissan will not help in any way and do not care if anyone gets hurt or this happens again. something needs to be done. it is now my problem to get the vehicle repaired and i do not feel safe driving it especially because i have children. nissan could care less. the repair was quoted between $800-1200 and nissan cannot do a "goodwill repair" because they claim the vehicle is to old (its 6 years old) and has high mileage. i bought the car with over 50k mileage in 2014. all my mileage is highway. i avg 17k a year in mileage.... average is 12k. nissan should have done the right thing and repaired the vehicle. they refuse! i get told its all about vin #'s and part #s. it is a failure across the board on all 2013 models. a recall needs made asap.
My suspension broke off the frame of the car while moving on a turn after being at a complete stop making a left. the rear driver side detached from the frame making the car unmovable and bending the tire almost at a 90 degree angle.
Lower control arms rotted through and broke. this occurred while i was driving. when stepping on the brake the car was hard to control and weaving back and forth on the road. fortunately this happened at a low speed otherwise could have caused a serious accident.
Nissan recalled rear lower control arms for 2013 altimas just last month. i am looking to get mine repaired at the dealer, mossy kearny mesa, who told me last year it was defective. i have only been in california for a couple of years. my car was bought and driven in virginia where they use road salt (a stipulation of the recall). the dealer is unaware of the recall. i contacted a rep at the number the dealer gave me, 1-800-647-7261, and they did not know about the recall either. when i asked to speak to someone from nissan america corp., the rep said they would have their supervisor call me back in a few days, but that their super would only tell me the same thing. i am getting nowhere with nissan much like in the past. i have had to fight for repairs for almost every recalled or revised part on my car including the airbags, transmission, door handle, and now this. i would appreciate it if someone contacted me about this issue as soon as possible. thank you.
Traveling about 30 mph, thought rear tire was flat. inspection revealed the right rear suspension and spring had broken and collapsed. research revealed this is an acute and common problem. had i been traveling an a greater speed, could have been tragic. i was on a town road.
Luckily driving about 20 miles per hour when heard a thud from the rear. lost some control with steering, luckily blocks from home and was able to drive home. when looked under vehicle saw a broken metal piece hanging and rear driver side tire was not straight and i could not see the top of the tire in the wheel well. had to have it towed to dealer and they confirmed, rear lower control arm broke. i normally drive on the freeway home from work, luckily, i chose not to this day. it sounds like a known issue, especially in states where salt is used on winter roads. we live in wisconsin.
Tl* the contact owns a 2013 nissan altima. the contact stated that the lower rear suspension arm fractured while driving down the road. the contact noticed rust when he inspected the damage. the contact was able to pull the vehicle over to the side of the road. the vehicle was towed to an independent mechanic. the contact called cole nissan (3003 stadium dr, kalamazoo, mi 49008, (269) 342-9800) and ordered replacement parts for the independent mechanic to repair the vehicle. the contact also spoke with the manufacturer and was informed that the vehicle was not included in any recalls specifically for corrosion caused by road salt. the failure mileage was 163,000.
Tl* the contact owned a 2013 nissan altima. the contact stated that the rear passenger side control arm was repaired by an independent mechanic. while driving on the highway at 40 mph, the front driver's side wheel detached from the vehicle. the driver was able to skid to the side of the road. a police officer observed that the lug nuts may not have been tightened enough to properly secure the tire. the inside of the rim was inspected by the police officer when he observed the vehicle. the bumper, quarter panel, sub frame, alloy wheel, front driver's side suspension control arm assembly, and the front driver's side driveshaft assembly were all severely damaged. the vehicle was deemed totaled by the contact's insurance company and was towed to a referred body shop. there were no injuries and a police report was not filed. the dealer and manufacturer were not contacted. the failure mileage was 173,663.
While getting a new york state inspection, i was informed that both my rear control arms were either cracked or would break soon. the manager informed me of the potential danger of a control arm failing while driving, so without hesitation i had both of them repaired in order to pass inspection. the manager at the nissan dealership had recommended to get both sides repaired because he had seen dozens of cars of the same exact year and model (2013 nissan altima sv sedan) with the same problem. from my research, it appears that regions that use salt to clear roads in the winter have or will encounter a failing control arm and that a refund for the repairs is possible. i live in a town near utica, ny where we average over 100 inches of snow a year, so i was alarmed when i was rejected for a reimbursement from nissan when contacting them. if nissan has a service campaign, they are not doing it fast enough which endangers the lives of people every mile they drive in a 2013 altima. i urge you to please make this problem one of your priorities before more cars continue to fail. my control arms just recently failed, but it could be because our region uses salt on the roadways for about 6 months a year. other regions that use less salt will most likely take longer to fail; so every year, there should be more and more cars to report this issue. i was lucky enough to catch the problem because of the inspection, so please help to report this known safety issue to prevent any casualties. p.s- the photo provided below is of a 2013 nissan altima that was next to mine. i asked the mechanic if i could take a picture of what the issue looked like since my problem was repaired at that moment.
The lower control arms on my 2013 nissan altima are cracked. both sides are but the passenger side is more severe
Tl* the contact owns a 2013 nissan altima. while driving approximately 75 mph, an abnormal banging noise was heard and the vehicle vibrated and rattled. in addition, the contact mentioned that the steering wheel was difficult to steer. the vehicle was taken to an independent mechanic where it was diagnosed that the rear lower control arm fractured and needed to be replaced. the contact called glendale nissan (484 e n ave, glendale heights, il 60139, (630) 469-6100) and informed the dealer about the failure. an independent mechanic repaired the vehicle. the manufacturer was notified of the failure. the approximate failure mileage was 130,000. *pm *dl
Driving down the road in my 2013 nissan altima in a 45mph zone the car suddenly jerked and the rearend slid to the right. i pulled off the road and inspected the rear pasanger tire area as i could visibly see that was the problem area. i looked under the car and could see that the rear lower control arm had rusted through and snapped . if there would have been any vehicle around me this issue could have been worse.
The rear right lower control arm rusted apart and broke, leaving the car immobile. fortunately, the car was being driven in the city and at lower speeds. the car had to be towed to the nissan dealer who charged me $1961 to fix only this rear arm. the car is only 6 years old and has 80,000 miles on it. it has been carefully maintained and this type of suspension failure should not be possible.
Right rear control bar snapped as i was driving at highway speeds. approximately 65 mph. multiple news articles indicate there is an issue with this on altima's rangin from 2013-2018. have spoken with the dealer and nissan about impeding recall with no acknowledgement or assistance from manufacturer or dealer.
~2013 altima w/ 83k miles. we'll maintained via dealer only.~ traveling in a straight direction @ 30mph through a residential neighborhood with children in back seat. vehicle lost rear control and began swerving/fishtailing. i was barely able to pull to the side of the road for fear of the wheel collapsing in on itself. visual inspection showed right rear control arm snapped complete through. wheel was pitched inward about 20 resting only on the spring.
Tl* the contact owns a 2013 nissan altima. while traveling at an unknown speed on the highway, the contact heard an abnormal noise. the contact pulled off the road, looked underneath the vehicle, and noticed that the passenger side suspension control arm was detached and hanging from the vehicle. the contact slowly drove the vehicle to an independent mechanic. the mechanic stated that the driver's side suspension control arm was also about to detach. the independent mechanic stated that the vehicle could not be driven to a dealer. the vehicle was towed to ganley's mayfield nissan (6060 mayfield rd, mayfield heights, oh 44124, (440) 449-9500) where it was determined that the previous owner had a warranty on the vehicle that could not be used by the contact who purchased the vehicle in march of 2019. the dealer quoted $200 for diagnostic testing and approximately $3,000 for the repairs. the manufacturer stated that the model vehicle was not for its failures; however, it was not included in a recall. the warranty center representative at the manufacturer stated that she would speak with management, but made no promises that they could assist with the repair costs. the failure mileage was 47,000. *dt*dt *tr
Tl* the contact's son owns a 2013 nissan altima. the contact stated that the rear passenger side lower control arm fractured and needed to be replaced. the contact took the vehicle to a certified mechanic who suggested that the driver's lower control arm also be replaced. the vehicle was repaired. the manufacturer was made aware of the failure and informed the contact that the vehicle was not included in nhtsa campaign number: 12v490000 (steering and suspension). the contact was referred to nhtsa to file a complaint. the contact stated there were two open investigations regarding the rear suspension control arm (nhtsa action numbers: ea19002 (suspension) and pe18013 (suspension)). the approximate failure mileage was 80,000.
The rear suspension on our vehicle detached unexpectedly and without warning while we were driving. the vehicle was driving straight on a city street. thankfully no one was injured. once the vehicle no longer in motion it was apparent that the rear control arm / rear suspension had detached from excessive rusted. the vehicle is a 2013 with no outer body rust. it seems like this could be a defect as well as a significant safety issue.
I am having to replace both rear lower control arms. me and my daughter were driving down the street and all of a sudden i had no control of my back end almost got in a car accident took my car to the shop and they said both lower control arms needed replaced they corroded. i have a 2013 well maintained vehicle i don't understand how both control arms can corrode now i see numerous complaints on this why hasn't this been a recall
Took my car in for shocks and discovered the lower cotrol arm on both sides were severly rusted. almost to the breaking point.only 69306 miles on the car. i was told that they could have failed at any time while driving.
Tl* the contact owns a 2013 nissan altima. the contact took the vehicle to an independent mechanic to have the rear shocks replaced. later, the shocks made an abnormal rattling noise. the vehicle was then taken back to the mechanic because the noise recurred. the mechanic installed new rear shocks, but the failure recurred. the manufacturer and dealer were not made aware of the failures. the failure mileage was 69,603.*jb
Driving on the highway control arm broke couldn't control car
I was just getting on the highway when i almost lost control of the car. i was doing about 35mph and rapidly increasing to highway speed. the steering wheel started shaking violently and i had all i could do to pull off to the shoulder. had this happened a minute later while i was driving on the highway, i seriously believe i would not have survived. quite frankly i doubt i would have been able to avoid a crash or rollover. aaa towed the car to my nissan dealership. they said the driver side rear control arm snapped in half at the welds and broke free. the rear passenger side control arm was also severely damaged with cracks at the welds. while i was taken aback by the severity of the problem the service manager was totally unconcerned saying they have had to replace a number of these. the car had just been inspected by the dealer weeks before. it has never been in an accident. it is garage kept and well maintained. i filed an official complaint with nissan on august 19, 2019.
The entire rear control arm rusted and snapped. could have caused serious harm to my family. this is only a 6 year old car and should not be rusted like this. i was driving down road heard a snap and car started to wiggle got home and it barely made it up the drive while dragging the tire.
I was driving through a parking lot when i heard a loud clunk noise and the car felt like it wasn't driving right so i pulled over and noticed the back passenger tire was caved inward. i looked under the car and the control arm that attached the tire to car was completely severed due to corrosion
Corroded lower link snapped while driving which cause the car to veer heavily right while driving on the highway without any warning
Tl* the contact owns a 2013 nissan altima. while driving various speeds, a clunking type noise was present coming from the rear of the vehicle. the vehicle was taken to an independent mechanic who discovered that both the driver and passenger side rear control arms had cracked due to corrosion. the vehicle was not repaired. dorschel nissan (3817 w. henrietta rd, rochester, ny) was notified of the failure, but no assistance was offered. the manufacturer was not notified. the failure mileage was 90,000.