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2020 Honda Civic Owners Manual - Customer Service Information



Customer Service Information

Honda dealership personnel are trained professionals who should be able to deal with any problems you may encounter with your vehicle. If, however, you are faced with a problem that they cannot resolve to your satisfaction, contact Honda Customer Services.

American Honda Motor Co., Inc. Honda Automobile Customer Services Mail Stop 100-5E-8A

1919 Torrance Blvd.

Torrance, CA 90501-2746

Tel: 1 (800) 999-1009

Canadian Owners Honda Canada Inc. Customer Relations 180 Honda Boulevard Markham, ON

L6C 0H9

Tel: 1-888-9-HONDA-9 Fax: 1-877-939-0909

E-mail: [email protected]

Bella International

P.O. Box 190816

San Juan, PR 00919-0816 Tel: 1 (787) 620-7546

Index

Numbers

7-Speed Manual Shift Mode 448

Operation 449

ABS (Anti-lock Brake System) 532

Accelerator Position Meter 120

Accessories and Modifications 600

Accessory Power Socket 194

Adaptive Cruise Control (ACC) 90, 496

Adaptive Cruise Control (ACC) with Low Speed Follow 90, 480

Adjusting the Sound 226, 261

Agile Handling Assist 458

Air Conditioning System (Climate Control System) 204

Changing the Mode 205, 206, 207

Defrosting the Windshield and

Windows 208

Dust and Pollen Filter 594

Recirculation/Fresh Air Mode 207

Sensor 211

Synchronization Mode 210

Using Automatic Climate Control 204

Air Pressure 581, 651, 653

Airbags 46

Advanced Airbags 52

After a Collision 49

Airbag Care 59

Event Data Recorder 0

Front Airbags (SRS) 49

Indicator 57, 82

Passenger Front Airbag Off Indicator 58

Sensors 46

Side Airbags 53

Side Curtain Airbags 55

AM/FM Radio 228, 268

Android Auto 305

Anti-lock Brake System (ABS) 532

Indicator 82

Apple CarPlay 302

Armrest 187

Audio Remote Controls 218

Audio System 214, 221, 239

Adjusting the Sound 226, 261

Audio/Information Screen 222, 240

Changing the Home Screen Icon

Layout 244

Changing the Screen Interface 258

Closing Apps 260

Customizing the Meter 245

Display Setup 227, 262

Error Messages 309

General Information 312

Home Screen 251

iPod 230, 280

Limitations for Manual Operation 263, 369, 396

Menu Customize 259

MP3/WMA/AAC 233, 289

Reactivating 217

Recommended Devices 313

Remote Controls 218

Security Code 217

Selecting an Audio Source 263

Status Area 257

Theft Protection 217

USB Flash Drives 313

USB Port(s) 215

Wallpaper Setup 224, 249

Audio/Information Screen 222, 240

Authorized Manuals 661

664

Auto Door Locking/Unlocking 149

Customize 130, 362

Auto High-Beam 170

Indicator 82

Automatic Brake Hold 529

Indicator 78, 529

Automatic Brake Hold System

Indicator 78, 529

Automatic Lighting 167

Average Fuel Economy 117

Average Speed 117

Battery 590

Charging System Indicator 79, 634

Jump Starting 628

Maintenance (Checking the Battery) 590

Maintenance (Replacing) 592

Belts (Seat) 38

Beverage Holders 192

Bluetooth® Audio 236, 292

Bluetooth® HandsFreeLink® 367, 394

Booster Seats (For Children) 72

Brake System 526

Anti-lock Brake System (ABS) 532

Automatic Brake Hold 529

Brake Assist System 533

Fluid 566

Foot Brake 528

Indicator (Amber) 77, 637

Indicator (Red) 76, 636, 637

Parking Brake 526

Braking Pressure Meter 120

Brightness Control (Instrument Panel) 176

Built-in Key 136

Bulb Replacement 568

Brake Lights, Tail/Rear Side Marker Lights, Rear Turn Signal Lights and Back-Up Lights 575

Fog Lights 570

Front Side Marker Lights 573

Front Turn Signal Lights 572

Headlights 568

High-Mount Brake Light 576

Parking/Daytime Running Lights 574

Rear License Plate Light 576

Side Turn Signal/Emergency Indicator

Lights 574

Taillights 576

Bulb Specifications 650, 652

C

Carbon Monoxide Gas 73

Carrying Cargo 429, 431

Certification Label 654

Changing Bulbs 568

Charging System Indicator 79, 634

Child Safety 60

Childproof Door Locks 148

Emergency Trunk Opener 152

Child Seat 60

Booster Seats 72

Child Seat for Infants 62

Child Seat for Small Children 63

Installing a Child Seat with a Lap/Shoulder Seat Belt 67

Larger Children 71

Rear-facing Child Seat 62

Selecting a Child Seat 64

Using a Tether 69

Childproof Door Locks 148

Cleaning the Exterior 597

Cleaning the Interior 595

Climate Control System 204

Changing the Mode 204, 205, 206

Defrosting the Windshield and

Windows 208

Dust and Pollen Filter 594

Recirculation/Fresh Air Mode 207

Sensors 211

Synchronization Mode 210

Using Automatic Climate Control 204

CMBSTM (Collision Mitigation Braking SystemTM) 470

Coat Hooks 198

Collision Mitigation Braking SystemTM (CMBSTM) 470

Compact Spare Tire 605, 651, 653

Console Compartment 191

Continuously Variable Transmission

Creeping 443

Fluid 565

Kickdown 443

Operating the Shift Lever 23, 445, 447

Shift Lever Does Not Move 631

Shifting 444, 446

Controls 133

Coolant (Engine) 563

Adding the Coolant 564

Overheating 632

Creeping (Continuously Variable Transmission) 443

Cup Holders 192

Customer Service Information 662

Customized Features 124, 330, 337

Daytime Running Lights 169

Dead Battery 628

Defaulting All the Settings 363

Defrosting the Windshield and

Windows 202, 208

Devices that Emit Radio Waves 655

Dimming

Headlights 166

Rearview Mirror 178

Dipstick (Engine Oil) 557

Directional Signals (Turn Signal) 165

Display Setup 227, 262

Display/Information Button 114, 240

Door Mirrors 179

Doors 136

Auto Door Locking 149

Auto Door Unlocking 149

Door Open Message 37, 94

Keys 136

Locking/Unlocking the Doors from the Inside 146

Locking/Unlocking the Doors from the Outside 139

DOT Tire Quality Grading 583

Driver Information Interface 113

Warning and Information Messages 94

Driving 427

Braking 526

Continuously Variable Transmission 443

Shifting Gear 450

Shifting Position 444, 446

Starting the Engine 434, 437

Dust and Pollen Filter 594

Eco Assist® System 9

ECON Button 454

Elapsed Time 117

Electric Power Steering (EPS) System

Indicator 84, 638

Electronic Stability Control (ESC) 456

Emergency 644

Emergency Engine Stop 627

Emergency Trunk Opener 152, 646

Emissions Testing (Readiness Codes) 657

Engine

Coolant 563

Jump Starting 628

Oil 556

Starting 434, 437

Switch Buzzer 160

Engine Coolant 563

Adding the Coolant 564

Overheating 632

Temperature Gauge 111

Engine Oil 556

Adding 559

Checking 557

Displaying Maintenance Minder

Information 548

Low Oil Pressure Indicator 79, 634

Recommended Engine Oil 556

ENGINE START/STOP Button 161

Exhaust Gas Hazard (Carbon Monoxide) 73

Exterior Care (Cleaning) 597

Exterior Mirrors 179

Features 213

Filters

Dust and Pollen 594

Oil 560

666

Flat Tire 605

Floor Mats 596

Fluids

Brake/Clutch 566

Continuously Variable Transmission

(CVT) 565

Engine Coolant 563

Manual Transmission 565

Windshield Washer 567

FM/AM Radio 228, 268

Fog Light Indicator 86

Folding Down the Rear Seats 183

Foot Brake 528

Front Airbags (SRS) 49

Front Head Restraints 185

Front Seat Heaters 199

Front Seats

Adjusting 180

Front Sensor Camera 523

Fuel 25, 538

Economy 541

Gauge 111

Instant Fuel Economy 118

Low Fuel Indicator 82

Range 117

Recommendation 538

Refueling 538, 647

Fuel Economy 541

Fuel Fill Door 25, 539

Fuses 640

Inspecting and Changing 643

Locations 640, 641

Gasoline (Fuel)

Economy 541

Gauge 111

Information 538

Instant Fuel Economy 118

Low Fuel Indicator 82

Refueling 538, 647

Gauges 111

Gear Shift Lever Positions

Manual Transmission 450

Glass (care) 595, 598

Glove Box 190

G-Meter 120

Halogen Bulbs 568, 571

Handling of the Jack 624

Handling the Unexpected 603

HandsFreeLink® (HFL) 367, 394

Automatic Import of Cellular Phonebook and Call History 383, 407

Automatic Transferring 380

Displaying Messages 421

HFL Buttons 367, 394

HFL Menus 370, 397

HFL Status Display 369, 396

In Case of Emergency 425

Limitations for Manual Operation 369, 396

Making a Call 388, 415

Options During a Call 393, 418

Phone Setup 374, 402

Phonebook Phonetic Modification 411

Receiving a Call 392, 418

Receiving a Text/E-mail Message 419

Ring Tone 381, 406

Selecting a Mail Account 420

Speed Dial 384, 408

To Set Up Text/E-mail Message

Options 405

Hazard Warning Button 4

HD RadioTM 269

Headlights 166

Aiming 568

Auto High-Beam 170

Automatic Operation 167

Dimming 166, 169

Operating 166

Heaters (Front Seat) 199

Heaters (Rear Seat) 200

Heating System 201

Changing the Mode 201

Defrosting the Windshield and

Windows ..............................................

202

Dust and Pollen Filter ..............................

594

Recirculation/Fresh Air Mode...................

202

Sensors ...................................................

203

Using Automatic Heating ........................

201

HFL (HandsFreeLink®) 367, 394

High Beam Indicator 86

Hill Start Assist System 436, 441

HomeLink® Universal Transceiver 364

Honda App License Agreement 314

Honda Sensing® 26, 467

HondaLink® 294

Identification Numbers

Vehicle Identification 654

Ignition Switch 160

Illumination Control

Knob 176

Immobilizer System 153

Indicator 87, 88

Indicators 76

Adaptive Cruise Control (ACC) 90, 496

Adaptive Cruise Control (ACC) with Low Speed Follow 90, 480

Anti-lock Brake System (ABS) 82

Auto High-Beam 82

Automatic Brake Hold 78, 529

Automatic Brake Hold System 78, 529

Charging System 79, 634

Collision Mitigation Braking SystemTM (CMBSTM) 92, 93

ECON Mode 88, 454

Electric Power Steering (EPS) System 84, 638

Fog Light 86

High Beam 86

Immobilizer System 87, 88

Lane Keeping Assist System (LKAS) 91, 513

Lights On 86

Low Fuel 82

Low Oil Pressure 79, 634

Low Tire Pressure/TPMS 85, 459, 463, 639

M (7-speed manual shift mode)

Indicator/Shift 80

Malfunction Indicator Lamp 79, 635

Parking Brake and Brake System

(Amber) 77, 78, 637

Parking Brake and Brake System (Red) 76, 636, 637

Road Departure Mitigation (RDM) 88, 89

Seat Belt Reminder 40, 81

Security System Alarm 88

Shift Down Indicator 80

Shift Lever Position 80

Shift Up Indicator 80

SPORT Mode 84, 453

Supplemental Restraint System 57, 82

System Message 86

Transmission System 80

Turn Signal and Hazard Warning 86

Vehicle Stability Assist® (VSA®) OFF 83, 457

Vehicle Stability Assist® (VSA®) System 83, 456

Information 649

Instant Fuel Economy 118

Instrument Panel 75

Brightness Control 176

Interior Lights 188

Interior Rearview Mirror 178

iPod 230, 280

Jack (Wheel Nut Wrench) 608

Jump Starting 628

Key Number Tag 137

Keys 136

Number Tag 137

Rear Door Won’t Open 148

Remote Transmitter 143

Types and Functions 136

Won’t Turn 29

Kickdown (Continuously Variable Transmission) 443

Lane Keeping Assist System (LKAS) 511

LaneWatchTM 465

Language (HFL) 396

LATCH (Child Seats) 65

Lights 166, 568

Auto High-Beam 170

Automatic 167

Bulb Replacement 568

Daytime Running Lights 169

Fog Lights 169

High Beam Indicator 86

Interior 188

Light Switches 166

Lights On Indicator 86

Turn Signals 165

Limited Slip Differential (LSD) 458

Load Limits 431

Locking/Unlocking 136

Auto Door Locking/Unlocking 149

Childproof Door Locks 148

From Inside 146

From Outside 139

Keys 136

Using a Key 144

Low Battery Charge 634

Low Fuel Indicator 82

Low Oil Pressure Indicator 79, 634

Low Smart Entry Remote Signal Strength 138

Lower Anchors 65

Lubricant Specifications Chart 650, 652

Luggage (Maximum Load Limit) 431

M

Maintenance 543

Adding the Coolant 564

Battery 590

Brake/Clutch Fluid 566

Cleaning 595

Climate Control System 594

Coolant 563

Heating System 594

Maintenance MinderTM 547

Oil 557

Precautions 544

Remote Transmitter 592

Replacing Light Bulbs 568

Safety 545

Service Items 550

Tires 580

Transmission Fluid 565

Under the Hood 553

Malfunction Indicator Lamp 79, 635

Manual Transmission 450

Map Lights 189

Maximum Load Limit 431

Meters, Gauges 111

Mirrors 178

Adjusting 178

Door 179

Exterior 179

Interior Rearview 178

Modifications (and Accessories) 600

Moonroof 159

MP3 233, 289

Multi-View Rear Camera 536

Numbers (Identification) 654

Odometer 116

Oil (Engine) 556

Adding 559

Checking 557

Displaying Maintenance Minder

Information 548

Low Oil Pressure Indicator 79, 634

Recommended Engine Oil .......................

556

Viscosity..................................................

556

Open Source Licenses ..............................

328

Opening

Trunk......................................................

646

Opening/Closing

Hood ......................................................

555

Moonroof ...............................................

159

Power Windows......................................

156

Trunk......................................................

150

Opening/Closing the Moonroof..............

159

Outside Temperature Display .................

118

Overheating .............................................

632

P

Paddle Shifters (7-Speed Manual Shift Mode) 448

Pandora® 287

Panic Mode 155

Parking 534

Parking Brake 526

Parking Brake and Brake System Indicator (Amber) 77, 78, 637

Parking Brake and Brake System Indicator (Red) 76, 636, 637

Passenger Front Airbag Off Indicator 58

Passing Indicators 166

Playing Bluetooth® Audio 236, 292

Power Windows 156

Precautions While Driving

Rain 442

Pregnant Women 44

Puncture (Tire) 605

Radio (FM/AM) 228, 268

Radio (SiriusXM®) 272

Radio Data System (RDS) 229, 270

Range 117

RDS (Radio Data System) 229, 270

Readiness Codes (Emissions Testing) 657

Rear Defogger/Heated Door Mirror

Button 175

Rear Seat Heaters 200

Rear Seats (Folding Down) 183

Rearview Mirror 178

Refueling 538

Fuel Gauge 111

Gasoline 538, 647, 650, 652

Low Fuel Indicator 82

Regulations 463, 583, 655

Remote Transmitter 143

Replacement

Battery 592

Bulbs 568

Fuses 640, 641

Tires 586

Wiper Blade Rubber 577

Reporting Safety Defects 656

Resetting a Trip Meter 116

Rev Indicators 121

Road Departure Mitigation (RDM) 519

On and Off 520

S

Safe Driving 33

Safety Check 37

Safety Labels 74

Safety Message 1

Seat Belts 38

Adjusting the Shoulder Anchor 43

Automatic Seat Belt Tensioners 41

Checking 45

Fastening 42

Installing a Child Seat with a Lap/Shoulder Seat Belt 67

Pregnant Women 44

Reminder 40

Warning Indicator 40, 81

Seat Heaters 199, 200

Seats 180

Adjusting 180

Front Seat Heaters 199

Front Seats 180

Rear Seat Heaters 200

Rear Seats 183

Security System 153

Security System Alarm Indicator 88

Selecting a Child Seat 64

Selector Knob (Audio) 221

Setting the Clock 134

Shift Lever 23, 444, 446, 450

Releasing 631

Won’t Move 631

Shift Lever Position Indicator 80, 445, 447

Shift Up Backlight/Shift Up Alarm 112

Shifting (Transmission) 444, 446, 450

Shoulder Anchor 43

Side Airbags 53

Side Curtain Airbags 55

Siri Eyes Free 301

SiriusXM® Radio 272

Smart Entry with Push Button Start

System 139

Snow Tires 588

670

Song By VoiceTM (SBV) 283

Spare Tire 605, 651, 653

Spark Plugs 650, 652

Specifications 650

Specified Fuel 538, 650, 652

Speedometer 111

SPORT Mode 453

SPORT Mode Indicator 453

SRS Airbags (Airbags) 49

Starting the Engine 434, 437

Does Not Start 625

Engine Switch Buzzer 160

Jump Starting 628

Steering Wheel

Adjusting 177

Stopping 534

Stopwatch 122

Summer Tires 589

Supplemental Restraint System (SRS) 49

Switches (Around the Steering

Wheel) 4, 5, 160

System Message Indicator 86

Tachometer 111

Temperature

Gauge 111

Outside Temperature Display 118

Temperature Sensor 118

Temporary Repair Kit (TRK) 612

Time (Setting) 134

Tire Pressure Monitoring System

(TPMS) 459

Indicator 85, 639

Tires 580

Air Pressure 581, 651, 653

Checking and Maintaining 580

Inspection 580

Labeling 581

Puncture (Flat Tire) 605

Regulations 583

Rotation 587

Spare Tire 605, 651, 653

Summer 589

Temporary Repair Kit (TRK) 612

Tire Chains 588

Wear Indicators 585

Winter 588

Tools 604

Towing Your Vehicle 433

Emergency 644

TPMS (Tire Pressure Monitoring

System) 459

Indicator 85, 639

Transmission 444, 446, 450

Continuously Variable Transmission 444, 446

Fluid 565

Manual 450

Shift Lever Position Indicator 80, 445, 447

TRIP Knob 116

Trip Meter 116

TRK (Temporary Repair Kit) 612

Troubleshooting 603

Blown Fuse 640, 641

Brake Pedal Vibrates 29

Buzzer Sounds When Opening Door 30

Emergency Towing 644

Engine Won’t Start 625

Noise When Braking 31

Overheating 632

Puncture/Flat Tire 605

Rear Door Won’t Open 30, 148

Shift Lever Won’t Move 631

Warning Indicators 76

Trunk 150

Lid 150

Light Bulb 650, 652

Release Lever 646

Unable to Open 646

Turbo Engine Vehicle 542

Turbo Meter 118

Turn Signals 165

Indicators (Instrument Panel) 86

Unlocking the Doors 139

Unlocking the Front Doors from the Inside 146

USB Adapter Cable 214

USB Flash Drives 233, 289, 313

USB Port(s) 215

Using the Smart Entry with Push Button Start System 139

Vanity Mirrors 7

Vehicle Identification Number 654

Vehicle Stability Assist® (VSA®) 456

Off Button 457

Off Indicator 83

System Indicator 83

Viscosity (Oil) 556, 651, 653

Voice Control Operation 264

Audio Commands 266

Climate Control Commands 267

General Commands 267

Music Search Commands 267

On Screen Commands 267

Phone Commands 266

Useful Commands 266

Voice Portal Screen 265

Voice Recognition 264

VSA® (Vehicle Stability Assist) 456

Wallpaper 224, 249

Warning and Information Messages 94

Warning Indicator On/Blinking 634

Warning Labels 74

Warranties (Warranty Manual provided separately) 659

Watts 650, 652

Wear Indicators (Tire) 585

Wheel Nut Wrench (Jack Handle) 608

Wi-Fi Connection 299

Window Washers 173

Adding/Refilling Fluid 567

Switch 173

Windows (Opening and Closing) 156

Windshield 173

Cleaning 595, 598

Defrosting/Defogging 202, 208

Washer Fluid 567

Wiper Blades 577

Wipers and Washers 173

Winter Tires

Snow Tires 588

Tire Chains 588

Wipers and Washers 173

Checking and Replacing Wiper Blades 577

Wireless Charger 195

WMA 233, 289

Worn Tires 580


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