We have classified the 236 complaints from 2014 Ford Mustang about AIR BAGS into the following categories.
I have a confirmed issue with my son's passenger side airbag. the local dealer woody anderson ford was not able to schedule repairs until march 17th and would not offer a loaner even for the day of the repair. as a result my son will have to drive an unsafe vehicle for 2 1/2 months until the repairs can be made.
Ford has failed to contact me regarding faulty airbags.i discovered this issue from the state farm ins website
Tl* takata recall. the contact owns a 2014 ford mustang the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. an unknown ford dealer was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2014 ford mustang. when the vehicle was started, the air bag warning indicator illuminated. in march of 2019, the vehicle was included in an unknown recall regarding the passenger air bag. hutch ford (213 s mayo trail, paintsville, ky 41240, (606) 789-5303) stated that the contact would have to pay for diagnostic testing. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 115,000.
Tl* the contact owned a 2014 ford mustang. the contact stated his daughter was driving at 45 mph, when another vehicle crashed into the entire driver side of the vehicle. as a result, the vehicle moved forward, causing a second vehicle to crash the front of the vehicle. the drivers side air bag delayed in deploying. the driver had already exited the vehicle when the air bag deployed. the drivers head hit the steering wheel and needed medical attention. in addition, the driver of the second vehicle requested medical attention. a police report was filed. the vehicle was not drivable and was towed to an impound lot. the contact called a local dealer (fairway ford located at 2323 laurens rd, greenville, sc 29607, (864) 242-5060) and was made aware of failure. the contact mentioned that nhtsa campaign number: 15v319000 (air bags) was completed 2 years ago at the same local dealer. the vehicle was not diagnosed or repaired as of yet. the vehicle was destroyed. the manufacturer had not been informed of failure. the failure mileage was 26,000. *bf*jb
I have been trying for three months to get my local ford dealership (freedom ford of morgantown) to cooperate with me to get this safety recall done. it's apparent they would rather make money instead of fixing recalls. my vehicle does not see rain or snow.
Takara recall my daughter was driving on a city street and all of a sudden front and side driver side airbags deployed spontaneously and exploded causing her burns and lacerations. also caused bruising and pain on her shoulder,pain in neck lowerback and ribcage area. this caused her to rear end another vehicle. the battery completely died after and needed to be jump started by tow company. they also couldn't get the trunk to open. i have a claim with ford and they did ask me at my cost to deliver car to dealership so they could retrieve the rcm but my insurance will not allow the vehicle to be removed. i did contact my product claim rep and now i am being completely ignored. this is a very dangerous defect that needs to be investigated. thank you.
Takata recall i have received numerous recall notices for this vehicle, but i haven't owned or leased this vehicle for 5 years. i called ford motor company to request that they redirect the recall notice to the current owner but they said they were unable to do so. part of the excuse i was given was that ford doesn't send out the notices, they subcontract this to another entity. i don't know who the current owner is. i was the original lessee of the vehicle when i was an employee of ford motor company and this was part of the management lease vehicle program. all registration of the vehicle was handled by them, for this and all the other vehicles that i leased from them as part of this program. this vehicle was returned to ford at the end of the lease and they then dispositioned it, either through resale or other result. my complaint is that ford knowingly is not informing the correct owner/lessee of this vehicle of the current takata recalls. i regret that i have to file a complaint against ford motor company, as a former employee who respects the company and its products, but my intent is to ensure that the current owner of the vehicle is notified as soon as possible given the severity of the issue. note: the card that i received with notice of this recall says "don't press your luck!"
19s01 recall. i can not get my car repaired in a reasonable time.
Tl* the contact owns a 2014 ford mustang. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. gary yeomans ford lincoln (1420 n tomoka farms rd, daytona beach, fl 32124, (386) 310-2342) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* takata recall. the contact owns a 2014 ford mustang. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (serramonte ford, 999 serramonte blvd, colma, ca 94014, (650)-288-1477) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and confirmed that the parts were not available. the contact had not experienced a failure. vin tool confirms parts not available.
Recall on drivers side air bag. is my car affected? [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I purchased a car a month ago, right after i filled all paperwork out and was to take delivery the airbag light went off. they sent car to a ford dealer 2 weeks later and said the part needed is on backorder until 12/14. (i am making payments and insurance on car) they gave me a part number of dr3z1ha005hc and carmax is telling me now the ford dealer is giving them a hard time. i have searched this part thru ford and there isn't one. it's supposed to be a drivers seat airbag harness that has sensors on it. what am i supposed to do as a consumer? i want this car! i need this car! i'm paying for this car! everyone is being unhelpful!
I purchased this 2014 mustang 11/15/2018, after doing the paperwork and before i took delivery the airbag light came on. i was told it's a sensor in drivers seat and would be a couple days. then after that i was told it needed to go into a ford dealer to be fixed on 11/28/2018. on this date i was told that it needs a harness for the driver seat airbag and that no dealer has the part and ford hasn't manufactured any. after multiple calls i was able to get a rental, now i'm afraid that i'm not going to get my car that is registered and insured and i have been told thru a ford dealer known by my family that it's backordered until 3/4/2019. what am i supposed to do? i'm going to make payments on a car i own but can't drive and i'm worried the rental will get pulled from me when they find out how long it will take to fix my car. big issue is there is not another mustang like it for sale anywhere!!
Takata recall. waiting several months for replacement parts
Takata recall
Takata recall
Lack of response from the kistler ford dealership (5555 w. central ave. toledo, oh 43615) to remedy the takata air bag recall. for over a year i have been on a waiting list for parts availability to conduct the repair... in fact, my name was taken off the original waiting list for some reason; it was put back on the list a few months ago when i visited the dealership and inquired about the status of the parts/repair. it was only after i again visited the dealership earlier today that someone in their parts department acknowledged that parts were, in fact, available and that they would conduct my repair tomorrow, 7/17/2018. i also found it disturbing that with parts in inventory, i was told that my name was number seven on their waiting list... apparently there are six people in front of me waiting for the same repair. i guess i should be grateful that i am being given preferential treatment and jumping ahead of the others who are also "waiting for parts" to conduct this repair. i also find it ironic that i have been receiving repeated face book notices from ford implying that i am being negligent in not getting this airbag repair done... i have replied to their e-mails explaining that the "ball is in their court" waiting for parts... thought you might want to know about the apparent communication breakdown in the recall process between ford corporate and their dealers who appear not to be taking this issue very seriously.
Takata recall - we have received numerous letters, postcard and emails about the airbag recall and we have tried, unsuccessfully numerous times to set up a date and time for the airbag replacement with our dealership. i have called the dealership and spoke to several people telling the issues repeatedly to each person i spoke to. i was transferred to the service manager i was told whom did not answer and i left a very detailed message regarding the reason for my call, the specifics of the car and multiple ways to contact myself or my fiance. i have had to call several more times die to not receiving any return call from anyone at the dealership for over a month. i have looked to see if i could schedule and appointment online and they do not have that option available. therefore i have had to take time away from other obligations to go to the dealership to complain to attempt to have this remedied. initially they were receptive and now four days later they have reverted back to failing to return my phone calls. i have also been experiencing issues with corrosion on the battery and the battery wire cables since i purchased the car. despite making the dealership aware of this they have failed to take any steps to even determine the issue. additionally, my security system on my car was apparently bypassed by thieves and i have talked to the top boss of this dealership and he has informed me that the security system is in fact disabled and that without them running a diagnostics test on the car they cannot determine to what extent the security system is damaged, if it is reparable, or if there may be more significant damage to the computer / electrical system. my security system has been non-functional for a month at this point and i cannot get the dealership to simply return my call to remedy this.
Tl* the contact owns a 2014 ford mustang. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. londonberry ford (33 nashua rd, londonderry, nh 03053, (603) 434-4141) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Advanced track light kept coming on as well as traction control lights though car was fine then new years eve a driver caused me to have an accident and seconds before impact my brakes locked up, and steering wheel locked up. i then impacted and the front passenger and driver airbags did not deploy which could of killed me and my passenger as we were both severely hurt from slamming against the steering wheel and him the dashboard. this happened on a city street irving bolivard at a speed of 40mph. currently the crash is being investigated by my insurance company my name is [xxx] and my number is [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Takata recall, i received this recall notice march 2017 and called to set up an appointed to have this issue addressed and to date i haven't heard from the dealership. 10-26-2017. i have called the dealership three times and one said they had lost my information and i gave it to them again. i also called ford. i haven't heard anything since.
I've had several recall mailings to tell me that an airbag is available to replace, its dangerous to drive the car, and when i call the dealer, he says they have no parts and they don't know why i keep getting the notice to take it in that parts are available.
Tl* takata recall. the contact owns a 2014 ford mustang. the contact stated that while driving at approximately 65 mph, the contact crashed into a deer on the side of the road. the air bags failed to deploy. the contact did not sustain injuries. a police report was filed. in addition, the contact stated that there was severe damage to the front end of the vehicle. the vehicle was towed to gatorland collision center. then taken to buchholz paint and autobody for the repair where the radiator supports and the fender apron were replaced. the vehicle was repaired. the contact received a recall notification of nhtsa campaign number: 15v319000 ( air bags) and had taken the vehicle to parks ford dealer, located on 3333 n main st, gainesville fl 32609, where they had informed the contact that the vehicle was repaired. the contact however received several emails and mail notifications from ford manufacturer to take the vehicle in for the recall serviced. the contact stated that manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure and informed the contact that the repair was done. the approximate failure mileage was 51,000. vin tools confirms part not available.
Takata recall
Takata recall: i just purchased this mustang from a moses dealership in town, they did not make me aware of the recall. when i called another dealership's service dept for assistance, they stated that ford will not let them order the replacement part, that ford only sends a limited number of the part to dealers and will not tell them how many they will receive or when they will receive them. they added me to their waiting list. this recall could cause serious injury or death and i'm just suppose to drive my car like there's nothing to worry about? please advise on how i should proceed. the recall was issued in 2015, one would think a dealership would be made to replace that part before selling the vehicle to someone.
Recall took over 4 months for part and had to drive 2hr each direction and 2 hr wait
Takata reall i purchased this car as a used vehicle in dec. 2014. shortly after this i found that the vehicle had been recalled. i received the notice in may 2015. the car has not been repaired yet because the part is not available. about a week ago i received a notice from ford to schedule the repair. i made an appointment for today and took the vehicle in. i was told that the part is not available. i called ford and was told that the notice was sent by mistake, and that my car will have to wait for the repair. this is very frustrating and i think ford needs to compensate the owners for the diminished value of the car during the time that it has this dangerous airbag still in the car for almost two years. volkswagen had to buy back cars that just polluted the air a little. ford can get away with cars that can kill the owners and have done just that. i am including a scan of the notice that ford sent me. cannot sell the car at least not for very much and really should not drive it. at least honda motor corporation offers loaner cars for their takata airbag problem cars. ford has absolutely refused to offer loaners for their dangerous vehicles. i am just lucky so far that i have not been in accident that will deploy the dangerous supplemental restraint system using the takata airbag with defective inflator. i also worry that the other airbags in this car will have the same problem.
I have received an "urgent safety recall" notification that the front driver side airbag infiltrator housing may rupture and deply abnormally in the event of a crash which could result in metal fragments striking the driver or other occupants resulting in serious injury or death." i have call ford and they report, in the face of a warning that this defect might cause death, that parts to repair this are not available until the 2nd qtr 2017. the also tell my the your agency has said it is ok to continue operation the vehicle until parts are available. how can i resonsibly put my wife, children or grand children in the front with this warning extant? what is the point of the notification if there is no apparent urgency to get the defect corrected. seems to me either it is dangerous or it is not. this is wholly unacceptably.
I have not received any information as to when i can have repairs done by manufacturer
Takata recall - dealer still unable to procure replacement airbags to fulfill recall.
takata recall ' ivoq n n n n 0 v n n
Takata recall- i have asked my dealership over and over to fix this recall and i get the same answer that the part is not available. this should be done before placing in new cars
Tl* the contact owns a 2014 ford mustang gt. the contact stated that while driving at various speeds, the vehicle violently swayed from left to right independently. the contact stated that the traction control warning indicator illuminated. the contact pulled the vehicle over and inspected under the vehicle however, there was not any irregularities. the contact resumed driving and the failure recurred. the contact stated that the vehicles wheel seized and the contact lost control of the vehicle. as a result, the contact crashed into a drainage ditch. the air bags failed to deploy. there was a police report filed. the contact did not sustain injuries that required medical attention. the vehicle was towed from the scene and towed to an independent mechanic where it awaited appraisal. the manufacturer was notified of the failure. the approximate failure mileage was 87,000.
Tl* the contact owns a 2014 ford mustang. the contact received notification of nhtsa campaign number: 15v319000 (air bags); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. while driving approximately 30 mph, the traction control indicator illuminated and the vehicle violently jerked from left to right. the contact pulled the vehicle over and turned off the vehicle. the contact restarted the vehicle and noticed that the traction control indicator was no longer illuminated. when the vehicle was off, the traction control system reactivated on its own. the contact proceeded to drive and the traction control indicator illuminated again. when the contact began to accelerate the vehicle, the front passenger side wheel locked and the vehicle began to accelerate at high speeds on its own. as a result, the vehicle turned aggressively to the right, became airborne, flipped over, and landed on all four wheels. the wheel remained locked and the vehicle was unable to be moved. the air bags did not deploy. a police report was filed. the contact received injuries to the right shoulder. medical attention was not needed. the vehicle was towed to the dealer, but was not diagnosed or repaired. the manufacturer was made aware of the failure and a case was opened. the approximate failure mileage was 87,000. parts distribution disconnect.
Tl* the contact owned a 2014 ford mustang. the contact stated that while driving at 20 mph, the driver side frontal air bag deployed independently, which caused the vehicle to crash into a utility pole. the contact sustained injuries to the face, a bruised knee and sprained wrist which required medical attention. a police report was filed. the vehicle was towed to an independent mechanic. the vehicle was not repaired. the vehicle was included in nhtsa campaign number: 15v319000 (air bags). the manufacturer was notified of the failure. the approximate failure mileage was 18,000. the vehicle was destroyed. the vin was not available.
Takata recall - ford changed the status of my driver side airbag inflator recall from "remedy not available" to "recall incomplete", implying that parts are now available and it is now my responsibility to have it replaced. but no dealership in my area has any such parts, and cannot even estimate when they may be able to order parts to comply with this recall. i have checked with two ford dealers in my area (portland oregon) and they cannot help me resolve this. ford is wrongfully changing the status of this recall for unknown reason(s).
Tl* takata recall. the contact owns a 2014 ford mustang. the contact received notification of nhtsa campaign number: 15v319000 (air bags). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. updated 01/06/2017*ct
Takata recall it has been over a year since i received the recall notice on my airbag, and i still have not seen a replacement available.
How can a dealership sell vehicles that have the airbag issue and has not replaced the air bag. i have a 2014 mustang and am still waiting for ford to replace my air bag. i was told i couldn't sell it until it was fixed, but the dealership here is selling a vehicle the very same model and make as mine and is selling it to the public. and when are they going to get this fixed? i am hesitant in driving the vehicle, because although i am not at an area that has the high humidity, someone could easily run into me and cause this airbag to activate. nhtsa should allow the dealerships to turn it off until they can replace it. the very same item that is supposed to save your life, can now kill you. *tr
Takata recall - we still have not received notification a replacement airbag is available. i have spoken online to someone at ford customer service, but they were not able to give me any answers. i am very concerned since this airbag caused a death near us.
Driver airbag recalls as inflator rupture could result in metal fragments striking and seriously injuring me or passengers. ford dealerships have been saying for a year they haven't received replacement airbags yet. they also will not offer other forms of compensation (e.g. replacing car or taking airbag out).
Takata recall it has taken too long to replace these airbags and with the idea that in the event of an accident the airbag could cause shards to penetrate the driver or passenger, i am fearful of driving my vehicle. it has taken too long to replace the airbags and there is no solution in sight.
Takata recall i have a vehicle that i don't feel comfortable driving and am unable to sell it due to the open and unresolved recall. is there any recourse for owners that are in my same situation?
The manufacturer of this vehicle has no current solution to repair this recall. they will not offer a free rental car so i am stuck driving this vehicle with a known safety defect.
Takata recall nhtsa recall number: 15v319 recall date: may 27, 2015 manufacturer recall number: 15s21 recall status: recall incomplete. remedy not yet available.
I just purchased this car and want to make sure they have my phone and address and wonder when they may take care of the recall. nothing has happened just want more info, thank you.
Takata recall - we live in florida, and our airbag has not been replaced. i contacted a local ford dealership on july 29, 2016 and was told they had no parts. i am concerned this is taking too long. we need this vehicle for work, so not driving it is not an option. *tr
Takata recall:my vehicle was involved in an accident where the recalled airbags deployed. because of the recall, there are no replacement airbags at the time. the conclusion ford and my insurance company (aaa) came to was to put temporary airbags from another recalled 2014 mustang into my car until the new airbags become available. my car is currently at the body shop but i wanted to ask if i should accept my car back from the body shop with those recalled airbags or get an attorney to help me out. i worry that if my car is involved in an accident they can cause serious or life threatening injuries.
Tl* takata recall. the contact owns a 2014 ford mustang. the contact received notification of nhtsa campaign number: 15v319000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.