Problems with 2013 Ford Fusion POWER TRAIN

Tl* the contact owns a 2013 ford fusion. after the contact placed the vehicle in park, it began to roll forward and the gear became stuck and would not move at all. the contact had to place a hair pin in the gear shifter and bushing in an attempt to stop the vehicle. the vehicle did not stop and the emergency brake had to be applied. the bushing had also rusted. there were no warning indicators illuminated. the contact called lakeland auto mall (1430 w memorial blvd, lakeland, fl 33815, (863) 682-1100), but no assistance was provided. the vehicle was not diagnosed or repaired. the manufacturer was informed of the failure and did not assist. the failure mileage was 106,000.

On 12/15/2018 i went to reverse out of my garage once i was out i put the car into drive and stepped on the gas only to have my car continue to go in reverse. i hit the brakes and put the car in park. i tried moving the shifter to other gears and you could tell the shifter was loose, it was not engaging in any gear other than park. i had my car towed and the repair place told me that the shifter cable was broken. since this happened over the weekend i had time to google this issue and find that there was a recall but my vin number was not a part of that. its a shame that this recall doesn't count for more vehicles. its a complete defect on fords part and its not a cheap repair.

Bushing connecting transmission cable to the gear shifter failed.

Tl* the contact owns a 2013 ford fusion. the contact stated that the gear was stuck in the neutral position. the contact had to apply the emergency brake to keep the vehicle from rolling. the vehicle was towed to the contact's residence. the dealer (graham automall chevrolet, 1515 w 4th st, mansfield, oh) was contacted and stated that the vehicle was not included in nhtsa campaign number: 18v471000 (power train). the manufacturer was made aware of the failure. the vehicle was not diagnosed or repaired. the failure mileage was 88,000.

While driving and sometimes when the vehicle is changing gears it shifts extremely hard. has done this since that car was bought. brought to the attention of the ford dealership where it was purchased but they say nothing is wrong even once transmission repairs had to be done because of the issue they still claim no fault.

Tl* the contact owns a 2013 ford fusion. when the gear shifter was placed in park, the transmission was still engaged. the contact stated that the vehicle continued to roll forward. corwin ford of springfield (located at 3241 s glenstone ave, springfield, mo 65804, (417) 883-4330) was notified of the failure. the vehicle was not diagnosed or repaired. the vehicle was not included in nhtsa campaign number: 18v471000 (power train). the manufacturer was notified of the failure. the approximate failure mileage was 153,000.

Ford currently has a recall on 2013 fusions (recall 18s20) this involves the bushing on the shift lever cable bushing to detach from the transmission, preventing the vehicle from being securely in the park position and the car to roll. this occurred to my 2013 fusion on 11/17/18 leaving me stranded with the vehicle in the repair shop now. ford will not honor the repair saying my vehicle is not part of the safety recall and i have to pay out of pocket though this recall is for 2013 fusions.

Vehicle seems to have a humming thumping noise and vibration when ran on speeds over 40 mph. initially i thought the tires had gone bad, and ireplaced all four of them as well as the lug nuts due to swelling and got the vehicle realigned at a good year service center. after the process was completed i drove and car and the same noice as well as vibration persisted. it can be felt on the drivers side on the floor as well as the break and gas pedal at times. tsb 16-0105 highlights the issue, but only for hybrid electric models.

Ford shifter cable bushing recall my ford fusion se was manufactured at the hermosillo stamping and assembly plant on january 10, 2013 - 4 months before the active recall applies to the shifter cable bushing on may 15, 2013. my bushing came off and is ford is claiming as it is just outside the recall window, it is a completely non-recall related $500 repair. i discovered the issue when putting the vehicle into park on the side of the road (parallel parking) and the vehicle stayed in reverse. i had to turn off the vehicle, apply the parking brake, and, by hand, reach down to the transmission to put the vehicle back into park.

Tl* the contact owns a 2013 ford fusion. while the vehicle was at a complete stop, it failed to accelerate. the contact was able to move the vehicle onto the road shoulder with the assistance of a police officer. the contact was able to drive the vehicle home. the vehicle was not taken to the dealer. the contact stated that the gear shift failed and did not engage into drive, park, reverse, or neutral. the contact also stated that both rear doors and the front passenger door failed to latch. also, the engine reserve hose failed and caused the engine to overheat. the vehicle was taken to an unknown dealer who replaced the door latches and the engine hose. the manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number: 17v210000 (latches/locks/linkages) and nhtsa campaign number: 17v209000 (engine and engine cooling). the manufacturer did not assist with the repairs. the gear shift was not repaired. the approximate failure mileage was 120,000.

Transmission just went out, it will rev up but not ho into gear. it was in motion and when it was slowing down it didnt down shift and just stopped moving.

I'm on lunch at work, and go to put my car in drive.. nothing won't budge, so i try putting it reverse nothing its stuck in park. after waiting 4 hours for a tow truck, and get it to the dealership i'm told its the bushing cable which has a recall on it... just not my vin. also the repairs are going to cost 500 dollars, and the part is on back order for three weeks. so not only do i have to pay for a rental car for three weeks, i have to pay 500 dollars for something that should absolutely be covered under a recall.

Upon pulling into a parking spot i attempted to shift my car into park and the shifter become hard and immovable. i had to use the parking brake, and was eventually towed to a local mechanic to have the gear shift control cable replaced for the gear shifter to work again. *tr

Tl* the contact owns a 2013 ford fusion. the contact stated that after switching the shifter into the park position the vehicle began to roll down a slight incline. while inspecting under the hood it was discovered that the shift cable bushing had disconnected. the contact stated that he replaced the bushing and the failure was remedied. the local dealer autonation ford (23775 center ridge rd. ste. westlake, oh) was notified of the failure. the contact was informed that the vehicle was not included in nhtsa recall number: 18v471000 (power train). the contact indicated that the vehicle had experienced the same failure listed in the recall. the manufacturer was not notified of the failure. the failure mileage 111,000.

The bushing that attaches the shifter cable to the transmission detached from the transmission on 10/22/2018. the defect caused the transmission to be in a gear state (reverse) different than the gear shift position selected by me (drive). my daughter and i were in the car, and the issue caused the vehicle to hit a bush at my daughter's preschool, because when i hit the gas, the car went backwards instead of forwards into a parking spot in the parking lot. i was able to brake and engage the emergency brake to stop the vehicle. fortunately, no one was injured in the incident, and the vehicle experienced no body damage. i googled the issue, and with my wife, was able to manually change the gear in the engine compartment to drive, and i drove the vehicle to our trusted mechanic about a mile away. my google research indicated that some 2013 ford fusions were subject to recall for the issue, so i called the local dealership (roush ford) to determine whether my vehicle was subject to the recall. the dealership, and later ford confirmed by phone that my vehicle, with its vin, was not subject to the recall. the ford case number for my request is cas16129095. since my issue is the same as that for other 2013 fusions subject to recall, my vehicle should be subject to recall and reimbursement from ford. i need my vehicle for work, however, so my mechanic, valentino's, is repairing the vehicle today for around $350, including parts and labor. i expect to be later reimbursed for these repairs by ford.

Broken shifter cables recall i parked my car and attempted to go into a i went to put my car in reverse and the gear shift would not move from park. the dashboard read "transmission not in park", but the gear shift was in fact in "park". the dashboard listed the car as being in "neutral". i was able to reset a button and get the car in gear, but the car would only move forward. it will not move in reverse . i took the car to an auto mechanic and was informed that the shifter cable bushing needed to be replaced. i took the car to the ford dealership and they also informed me that the shifter cable bushing was broken and need to be replaced. there is an active recall for this exact same issue, on the exact same make and model of my vehicle. however, my vin number was excluded from the recall. i believe this was an oversight.

Tl* the contact owns a 2013 ford fusion. while driving 25 mph, the contact stopped and placed the vehicle into park, but it moved backwards. the contact stated that the gear shifter seized and was unable to shift out of park. the contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 18v471000 (power train). the vehicle was not taken to a dealer to be diagnosed or repaired. the manufacturer was notified and informed the contact that the vehicle was not included in a recall. the failure mileage was approximately 140,000.

While operating vehicle, check engine lite(s) 2 come up, code #p0741, torque convertor clutch and p1744, torque convertor cultch solenoid. gas mileage has critically decreased from average of 34 mpg to 22 mpg. engine temperature gauge indicates engine is running cool, radiator fan randomly comes on while vehicle is stopped but running. 3 ford dealers have run computer diagnostics. transmission periodically downshifts, makes a clunking sound. after operating for a few hours on long drives and upon passing a vehicle, warning message comes up, "vehicle loss of power" due to overheating. cannot pass! this transmission as shown in data from consumer's report annual frequency of repair, 2013-present, has a high frequency of repair, also consumer complaints. com. transmission is mechanically flawed. please initiate an investigation and generate a recall of this vehicle. repair is very expensive.

Reversed vehicle out of parking spot and shifted to drive. car kept rolling backwards stating it was still reverse. transmission won't shift into park but stays in neutral.

When i was pulling out of a gas station parking lot i went to shift the car into drive, but instead of it shifting into drive it went only to neutral. i attempted to put the car in drive by shifting up to neutral then down to s, then up to park. the car car got into gear but now its stuck in first gear, but the shifter is in park. i was able to drive to a safe spot in first gear. i shut the car off but will now not turn on because it's in gear, and the shifter is stuck in park.

Tl* the contact owns a 2013 ford fusion. while attempting to park the vehicle on a decline, the shift selector was placed in the park position; however, the vehicle started to roll backwards. the contact depressed the brake pedal to stop the vehicle and set the parking brake. the vehicle was not taken to be diagnosed. cowles parkway ford (located at 13779 noblewood plaza, woodbridge, va 22193, (703) 986-5500) was notified of the failure. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 18v471000 (power train). the manufacturer was notified of the failure. the approximate failure mileage was 92,000.

Tl* the contact owns a 2013 ford fusion. when the contact parked and began to exit the vehicle, she noticed that the transmission power service warning indicator was illuminated. the contact looked down to see if the vehicle was still in park and the transmission power service indicator showed that the vehicle was in neutral. the vehicle was taken to an independent mechanic for diagnostic testing. the dealer (lasco ford, 2525 owen rd, fenton, mi 48430, (888)-486-1708) was also contacted to schedule a diagnostic appointment and informed the contact that the vin was not included in a recall. the vehicle was not repaired. the manufacturer was made aware of the failure and confirmed that there were no recalls; therefore, the contact would be responsible for the repair cost. the failure mileage was 150,000.

Transmission issue i had my ford fusion recall repair done on the clutch assembly. the dealership determined my transmission needed to be replaced as well but said it was not related the other recall. my clutch and flywheel were damaged as well. i don't see any way how the transmission damage is not related to the clutch and flywheel when they're all connected in the drive train. i'm sure i've not the first person to have this issue. the transmission constantly whines no matter how fast i drive.

Car was put into park and would not shift out of park. piece holding transmission shifter cable came off and had to be replaced.

Tl* the contact owns a 2013 ford fusion. while the shifter was in the park position, the vehicle suddenly drove backwards. the driver immediatley used the emergency brake to stop the vehicle. the failure was not diagnosed or repaired. the manufacturer and local dealer (adamson ford, 1922 2nd ave. s., birmingham, al) were notified of the failure. the failure mileage was 78,000.

Tl* the contact owns a 2013 ford fusion. when the vehicle was shifted into park, the transmission engaged in reverse. also, the ignition and steering wheel seized. the vehicle was towed to spradley barr ford (4809 s college ave, fort collins, co 80525) where they stated that it was not included in nhtsa campaign number: 18v471000 (power train). the manufacturer was also contacted and did not assist. the vehicle was not diagnosed or repaired. the failure mileage was approximately 90,000.

The transmission shifter cable broke. i see where they are being recalled, but not for my vin number. the part and labor cost me almost $500. please help me to find out why mine is not covered and how do i get my money back. it should be covered on my vehicle too. its a 2013 ford fusion. and thats what they are recalling.

Tl* the contact owns a 2013 ford fusion. while accelerating from a stop, the contact proceeded to drive forward and the vehicle began to coast slowly. the vehicle jerked and then stalled. there were no warning indicators illuminated. the vehicle was towed to the contact's home and then towed to autonation ford (4355 jonesboro rd, union city, ga 30291, (770) 674-6075). the dealer diagnosed that the clutch was defective and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 120,000. *dt*jb consumer traded the car in due to safety issues.*jb

Tl* the contact owns a 2013 ford fusion. the contact stated that after the vehicle was shifted into park, it continued to move. upon inspection, the contact noticed that the transmission bushing link was detached. the failure occurred without warning. the vehicle was taken to jim snead ford (located 2401 w main st, waynesboro, va) where the failure was confirmed and it was recommended that the bushing be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and did not assist because the vin was not included in nhtsa campaign number: 18v471000 (power train). the failure mileage was approximately 97,000.

Vehicle was parked off road on a dirt sloped part of land. brake was depressed and vehicle's transmission was placed in park, although the p indicator on the dash did not illuminate. upon releasing the brake, the vehicle slowly began rolling in reverse. i depressed the brake pedal a again and upon letting go the vehicle continued to roll backwards. i engagred the parking brake in which the vehicle stayed in place. i tried to start the car, but engine would not turnover. i popped the hood to look for any problems and found the tramission linkage completely off tramission. i manually turned the transmission selector all the way fordward to park, resulting in the dash p (park) illuminating. i the set the linkage back on the selector and ziptied the linkage and selector together to make it home.

Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 18v471000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the lance cunningham ford (4101 east clinton highway, knoxville, tn 37912, (866) 591-3943) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.

When starting to drive the car it has some slipping and hesitancy going from first to second gear and second to third. once it gets to third gear it usually runs fine. when plugged in to diagnosis the error for solenoid comes up. it is currently at the dealership to be fixed. when online doing research about this problem i noticed a lot of similar complaints from others and no recalls have been issued by ford.

Tl* the contact owns a 2013 ford fusion. the contact stated that the vehicle became inoperable while switching gears. the vehicle was towed to walt sweeny-west hill ford (located at 5400 glenway ave, cincinatti, oh) where it was confirmed that the vin was included in nhtsa campaign number: 18v471000 (power train). however, the contact was charged for the repair due to ford not having the parts until the end of the third quarter. the manufacturer was not made aware of the failure. the failure mileage was 148,000. vin tool confirms parts not available. *tr

Vehicle was parked in driveway when gear shifter failed. vehicle was stuck in park. as it turns out, shifter cable had failed and cable became dislodged. nhtsa recall 18v471 car is unable to operate due to cable failure. ford dealer will not repair. asking customer to front payment for repairs and negotiate with ford for reimbursement. ford has identified a defect, that defect has caused my vehicle to be immobile, and ford should bear the expense of repair.

Tl* the contact owns a 2013 ford fusion. while attempting to drive the vehicle, the gear shifter failed to move out of park. the instrument panel displayed that the vehicle was in neutral. there was no warning indicator illuminated. the vehicle was taken to coughlin ford of johnstown (670 w coshocton st, johnstown, oh 43031, (740) 967-2085), but was not diagnosed or repaired. the vin was included in nhtsa campaign number: 18v471000 (power train). the manufacturer was not notified of the failure. the approximate failure mileage was 90,000.

Transmission would not shift out of reverse. shift cable was missing grommet that connects it to manual lever on the transmission.

Pulled into driveway, came to a complete stop and put my car in park. the gear shifter went into park and i removed the key. began leaving the car and it rolled backwards. immediately got back into position to apply the brake. tried to start the car it would not start. applied emergency brake. upon investigation found the shifter cable detached from the transmission and bushing was missing.

Tl* the contact owns a 2013 ford fusion. while the vehicle was stationary in the reverse position, the transmission shift cable malfunctioned. the contact stated that the transmission failed to register any of the gear shift positions upon each shift. consequently, the contact exited the vehicle, opened the hood, and found that the gear shift cable had completely detached from the transmission. a dealer and the manufacturer were not made aware of the failure. the vehicle was not repaired. the failure mileage was approximately 90,000.

04-aug-2018 parked car in driveway. 05-aug-2018 neighbor across street called and informed me that car had rolled down and struck truck. investigated and found 2013 ford fusion had struck ford ranger. fusion was still in park and remained in park even with motor running and brake pedal applied. after discovering a recall was initiated 16 july 2018 i inspected cable connection and it was disconnected as the recall( campaign #18v471000) described. i called ford c.s. and was told my vin # was not part of recall. georgia state patrol accident report dated 5-aug-2018 was filed and the case # is [xxx]. i request a call a.s.a.p @[xxx] or e-mail @ [xxx] to clarify more details of incident or be of any further assistance. sincerely; [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2013 ford fusion. while the vehicle was parked on an incline, it inadvertently started to roll away. the contact had to forcefully depress the brake pedal, but it failed to stop the vehicle. the emergency brake had to be engaged in order to stop the vehicle. the contact stated that multiple unknown warning indicators illuminated. the vehicle was towed to franklin park lincoln, inc. (5272 monroe st, toledo, oh 43623, (419) 882-7171) where it was diagnosed, but the cause of the failure could not be determined. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 65,000. the vin was not available.

On 07/30/18 i pulled into a parking spot in my work parking lot and put my car shifter in park. when i let my foot off of the brake thinking my car was in park it moved forward almost hitting the parked car in front of me! i looked at my car dash it said the car wasn't in park like the shift was but moved into "s"! i had to keep my foot on the brake but my shifter was stuck in park. i called my work security and a ford dealership where i was then told to put the parking brake on and to turn the car off. but now my car is stuck in a drive mode and the shifter in park. ford just recalled 2013 ford fusions for this very issue with shifter cable bushings but ford customer service is saying that my car vin is not included in the recall since it was manufactured a few months before the recall dates! but was manufactured at the recall facility at hermosillo. so now i'm left without a car and no help from ford! *tt

The parked vehicle (2013 ford fusion) was facing northeast (on the side street of my home) when i entered attempting to move it from the street into my driveway. as i made a slight u-turn, i noticed my dad had fallen onto the grass at the curb where he was sitting in his wheelchair with my mom. i then put the vehicle (now facing southwest) into park, left the diver's side door ajar and walked across the street to help him up. after doing so, i noticed the car was rolling towards us. i tried to hop into the car or at least grab the wheel to deter it from running my myself and my parents over. however, the car knocked me back onto the curb and rolled over me. needless to say, i suffered very serious injuries. the conditions were a dry road on a clear, sunny day. i do have a police report but do not wish to upload it at this time.

Tl* the contact owns a 2013 ford fusion. the contact received an unknown nhtsa campaign number for the transmission regarding a bushing that attached the shifter cable to the transmission. according to the notice, the bushing may detach from the transmission, allowing it to be in a different gear than the gear shift position selected by the driver. the manufacturer was not responding to calls and had a recording with no solution since the recall was recent as of 07/17/18. the dealer (anderson ford, 2207 n belt hwy, st joseph, mo 64506, (816) 383-8000) was not aware of any reimbursement plans while the recall was incomplete. the vin was unknown. the contact had not experienced a failure.

Tl* the contact owns a 2013 ford fusion. while parked, the vehicle rolled away. the contact stated that the emergency brake had to be engaged to stop the vehicle. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and stated that the vin was not included in a recall. the failure mileage was 90,000.

Tl* the contact owns a 2013 ford fusion. upon starting the vehicle, the accelerator pedal was depressed and the engine turned off without warning. the vehicle was taken to an independent mechanic who diagnosed that the transmission cable fractured. the dealer was not contacted. the manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall. the contact was referred to nhtsa to file a complaint. the failure mileage was approximately 159,000.

My car was on park and the car kept going reverse. i pressed on the brakes and put the emergency breaks on. now my car is stranded in a street. i called a couple ford dealerships and either they had a 6 month waitlist or don't have the parts to fix the car. now i'm stuck paying out of pocket to fix it because i need my car for work and i can't wait months to fix the car or bring it to another state to get it possible looked at. then i would be stranded in another state with no car. thanks ford.

Tl* the contact owns a 2013 ford fusion. the contact called on behalf of the driver and stated that the gear shifter cable of the transmission bearing detached while shifting gears. there was no warning indicator illuminated. the vehicle was able to coast to the side of the road. the contact powered off the engine. the vehicle was restarted and was able to drive normally. the vehicle was taken to rapids ford lincoln, llc (4330 8th st s #100, wisconsin rappit, wi 54494), but was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 107,000. the vin was not available.

Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 18v471000 (power train); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (titus-will chevrolet buick gmc cadillac, 2425 carriage loop sw, olympia, wa 98502, (360) 464-4251) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was notified and stated that the parts were not available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2013 ford fusion. while driving various speeds, the power steering and transmission failed. colley ford (1945 auto centre drive, glendora, california 91741, (909) 592-4131) was made aware of the failure and replaced the battery, but the failure recurred. on more than one occasion, the transmission slipped (downshifted/upshifted) out of gear. the same dealer diagnosed that the rack and pinion was faulty. the vehicle was not repaired a second time. the manufacturer was made aware of the failures. the failure mileage was approximately 86,000.

While driving my fusion i suddenly noticed a loud sound and then my transmission started shifting very roughly. i was out of town and every stoplight it took an extended period of time for the car to shift when trying to take off. after about 30 minutes i pulled into a dealership to see if it was safe for me to continue home. i was advised that it was not and that i would need a whole new transmission.