Took my focus in to have a customer satisfaction recall clutch replacement for the automatic transmission. i experienced bad jerking and acceleration issues. the dealer replaced the clutch 2 1/2 months ago. i'm now at the dealer with my engine light on on and severely bad jerking and shifting issues again. the dealership diagnostic says i need 2 transmission shift levers replaced (levers a &b) cost in excess of $1000. this transmission as a whole is defective. why is ford getting away with this???
The horn stopped working approx. december 17, 2019. vehicle has about 155500 miles. horn does not sound when vehicle is locked using key fob. horn does not sound when center of steering wheel is pressed. one traffic incident already required the horn's use and it was not available. i verified myself that the fuse works and also that the relay works. i also accessed the horn itself and tapped it which made no difference. the horn is an important safety feature although used infrequently. it is not subject to wear and tear as a wiper blade would be.
Car will not recognize key and they tried to replace the body control module and now my car is just dead
I was driving my car home on the freeway november 19, 2019. going about 65 mph and it started shifting weird. i made it home hooked it up to the computer got the codes and it was all related to the transmission control module. the transmission control module was recalled on my car last year and the dealer fixed it. i took it back to the dealer they had it for about a week, called and told me they replace the transmission control module again however there was more damage. its transmission problems it needs a new clutch assembly, slave cylinder and 2 clutch release levers. they told me this was my fault and it would cost me about $2000. i take very good care of my car i didn't have any problems prior to this. i can't afford the $2000 right now and i'm still making payments on my car every month. dealership has all the info on their file.
Check engine light came on. took my car to titus will to get it diagnosed came back with code p0456 part number bv67-9d289-b/bv6z/9d289-r. after doing some investigating turns out there was a recall on the issue my car was having. my car was in shop in may of this year for a clutch replacement. at the time the advisor at the dealership let me know there was a recall and said it was completed with no findings at the time. well here we are in november and my car was having issues with the recall part. the dealership reached out to ford and requested a reimbursement and they declined stating once a recall is closed out there is no way to reopen and issue a refund. my car was stalling and having a rough idle and needed to get fixed immediately so i paid for the work to get done.
I want to know if anything is being done about the proliferation of high intensity headlamps both at the oem and the aftermarket level. these headlamps are blinding even on the low beam level. typically in rural areas i have to wear sunglasses to avoid becoming blinded by oncoming vehicles.
Recently my car radio has been crackling and then completely stopping all music. the radio system will be completely off and make an extremely loud static noise and scare me while i am driving! this is not safe and could cause a massive accident or an older person to have a heart attack. i have a panic disorder and it gave me a panic attack while i was driving. i had to pull over and take my emergency panic medication. volume is completely off when it is happening and the radio is completely powered off. even when the car is completely shut off and we walk away from it the noise will continue and wake the neighbors up. we have completely pulled the fuse from our car.
We were notified that the "clutch" on the ford focus was under warranty for the life time of our car due to a shuttering sensation when pulling out from a complete stop. we are now on our 3rd replacement since 2015. the latest repair was on 9-27-19
While driving my rpm went all the way up to 8 then the orange light highlighting d was blinking then my car just started slowing down. i pulled over to the side of the road and turned off the car. waited a while and tried to start it and it wouldn't even start. there was nothing when i turned the key. then i got a warning light that said transmission fault. tried to start it again and it said car was not in park
Radio malfunction. after some time of driving, the radio will begin to crackle which leads almost unbearable popping within the speakers and has also caused the radio to stop working altogether but still makes the popping noise. popping noise is so loud that it has frightened the driver several times. the driver has even made the decision to just remove the radio from the vehicle to prevent being frightened and jerking the steering wheel. this happens nearly all of the time, whether the vehicle is in motion or stationary, whether turned off or running.
Doesn't drive or go in reverse was at a red light it didn't want to drive off almost caused a wreck
I had a recall on this vehicle prior to this complaint i'm filing now . the recall was fuel deformation inspection, ford installed a fuel vapour sep the recall number is 18s32. now this problem was originally fixed 3/18/19 . it is 8/13/19 that i am back at the same location for the same exact problem which includes low fuel pressure , the gas isn't getting to the engine (censor) and the car stops out of no where while driving on a highway .
Horns were replaced in 2017 under warranty. dealer's service writer told me they were having problems with horns. horns worked intermittently starting five months ago. had car in for state inspection two weeks ago and that day they worked so car passed but service writer advised that horns needed to be replaced. the car is no longer under warranty and the part is more than one year old which is the length of time ford warranties the part. i have checked on the ford focus forum (focus fanatics.com) and many others have had the same problem. a horn is not a normal "wear and tear" part and should not have this problem. the dealer refused to even check with ford to see if they would replace the part either as a warranty item or as a "good will" item. obviously this is a substandard part and should be investigated.
While driving in motion, i ramdonly get an alert that there is an engine malfunction, which then causes my car to have very little power when accelerating. if i come to a stop, then give it gas, it goes extremely slow, causing my rpm's to shoot up. my transmission is horrible while shifting. its sputters, hesitates, jumps, and feels like it cant make up its mind on what gear to go in. and its only gotten worse. thre has been 3 different occasions where after stopping for gas, or being at work that i have shut my car off, and when i went to start it up again, it wouldnt. it woulndt even turn over. after trying several times, it would finally start. whatever is causing all of these problems, is also draining my battery as i had to get a new one after just over 2 years. a battery is supposed to last 5 years. ford said only 3-5 and therefore would not cover it since i was supposedly coming up on the 3rd year. which i was not. i do not feel safe in this car. and i now have a newly turned 16 y/o daughter whos just is about to learn how to drive. and i should not feel its unsafe for her to have to learn in this vehicle i have a few more years to pay on it and it wouldnt benefit me to sell or trade in at this point. i have attached a picture of the second time i got this engine alert. i can't exactly take a picture of how my car drives or how the transmission shifts. if i can send video's, i'd be happy to do so if it would help.
My car engine would not shut off!
At a stop light just before my house my car made a noise, lurched and then didnt want to accelerate. it was close to home so we crawled it home thankfully then it refused to go in reverse. previously it had a stutter problem brought it to ford and other mechanics and got no answer as to what caused it. currently being in my 9th month of pregnancy and having an 11 month old baby in the car these issues couldve caused a crash and put the life of my unborn child and my baby in the back in danger. ford knows about this problem, being that it is the tcm which is faulty however they refuse to fix the whole problem. the tcm causes the clutch and clutch forks to go bad leading to these problems and ford wants over $2000 to fix it while they only replace the tcm. ford put out this car knowing it had these problems on the production line and does not properly inform owners therefore causing a safety issue while driving.
All of the internal lights have stopped working, and the horn does not work. fuses are all fine. i noticed the horn not working after someone almost hit me on the highway.
Car was working fine most of the day. got in my car and it would not start. i tried it three times, no luck. i shut everything off, pulled the keys, opened the door. i then tried again fo turn on car, came right on. now however, the car is having over accelerating and decelerating problems which it didnt have two hours ago. going up/down any type of hill is where its the worst at accelerating and decelerating randomly. sometimes it over accelerating and i dont even have my foot on the gas at that moment. and it has a hard bucking problem between the two random accelerating/decelerating problems.
Since owning this vehicle brand new, there have been consistent transmission issues. while the vehicle is in motion, regardless of speed, it feels like it slips into neutral gear even though it is an automatic. we have to pull over as quick as we can to avoid getting hit by other moving vehicles. our vehicle has been back to the dealership numerous times for this issue to where they have replaced parts related to some clutch system. the dealership did not provide repair order documents for these repairs. the most current issue was this past saturday when the vehicle again lost power while driving, had to pull over and sit for a while. start the vehicle back up and it works normal again. this is extremely dangerous. we are the original owners and still owe $ on it. would like ford to just buy back the car.
My car was not accelerating and a message about the transmission came up. the car would not turn back on and i can't reverse or drive.
I have a 2014 ford focus titanium. my vehicle has just passed the 70,000 mile mark and continues to experience with the transmission to include bucking, kicking, jerking, and delayed acceleration. the vehicle has been in for multiple software updates and a new clutch. the problem continues and i do not believe the company has a solid fix for this. the issues with the transmission are for multiple years within the focus and fiesta vehicles. just today, the vehicle lost acceleration as i was going around a turn. simply put, i do not feel safe in my ford focus and i want to know what is being done to resolve this so drivers are safe and secure.
Transmission is slipping car feels unsafe to drive once the car is on for about 30 minutes the reverse won't work on car
I had the recall fixed on 5/17/2019 and my car continues to stall. i keep my tank above half or full and it continues to stall with even a full tank. my car was stalled on i 294 in illinois one of the busiest tollway near the chicago airport.
I purchased this ford w 15000 miles on it. it now has 37000 miles. i feel like the car is a lemon. i have had several issues requiring me to go ford dealership. first the gas information was incorrect. it said i had 26 miles to drive but ran out of gas. then when i was driving on the freeway the car got stuck in between gears. i could not accelerate. then the i tried to back out of a parking spot and the i could not put car into reverse. as a result car was fixed under warranty and recall. the items fixed were gas tank recall, engine mount, clutch, transmission, and (reservoir tank that was not covered under warranty). i picked up car and next day i drove to work with the same issues. gears are not shifting. take bake to dealer and fixed transmission module. now the power steering does not work. i took it to ford and they charged me 160$ to look at it. it will cost 1800$ to fix steering. this not covered under warranty. the dealer also said that the suspension needs to be replaced soon. he stated that suspension needs to be replace at 50000 miles my car only has 37000 miles. i have never replaced suspension in any other car. it makes no's sense why this car is falling apart with 37000 miles on it. it's a lemon and i want my money back. i bought this car for my daughter and it is not safe to drive!
I serviced my focus on 5/29/19 for recalls. they performed a multi point inspection. everything normal. 6/09/19, i was driving down city street 40mph driving straight the car down shifted suddenly and a warning " transmission faulty, service now" came on. i was able to drive it home , the car wouldnt shift into a higher gear. i attached both services done . after the second service was done to my vehical it still shuddered when accelerating. 6/29/19 this occured twice the same day, i was waiting at an intersection making a left hand turn into a gas station, when it was safe to turn, i let my foot of the brake and my car inched forward while i hit gas and my car did not move, i was nearly hit both times , the last second with my foot on the gas all the way down to the floor, the car jerks into gear. ive called the dealership about fixing this issue , ive left messages with no call back, i finally got a service call set but not until july 30th. this has now occured almost everyday since 6/29/19. the car does not always do this , it seems to only do it if im below a half a tank , or the first 60 miles on a full tank. i fear for my safety driving this car that when i hit the gas the engine will just rev u[ and not move and get hit. the car always had a shudder when accelerating since we purchased it 1/12/16, but the sales person insisted with new fuel saving system that it was completely normal. i didnt have any major issues besides the shudder when accelerating, and when i would start my car up the first time after filling up, until i got the recall fixed, now ive had nothing but issues.
My rear driver side door latch stopped latching. it will no longer lock or shut completely. when it happened i was just loading my bag into my backseat and went to shut the door. nothing was blocking the door or latch, it just stopped working.
Radio totally died, then time to time speakers gives out loud popping and cracking sounds out of no where even when radio is off. while driving, this startles me and could distract me from the roads and cause serious accidents.
I was giving a p909c code. my check engine light came on. feels like my car is having a hard time switch gears
Horn stops working randomly while driving or when just started. horn sometimes won't work for days
This is the second time i had this issue within. the first time was two-three weeks ago. another one of my car door's is not closing or remain closed. i learned on the door and opened up while driving on the freeway. i could have died. the last time i made a complaint, it was the backseat right passenger door. ford indicated that they already preformed the recall for this specific issue and wanted me to pay a deductible so i did. now a few weeks later the same issue happened with my driver side door. it won't close and does not stay shut especial when driving. i have to use bungee cords to keep it closed. i'm taking it back to the ford dealership and probably going to have to pay another deductible. i shouldn't have to pay though because the recall indicates they already fixed back in 2017. well apparently they didn't fix this issue correctly. even the customer relations manager disclosed to me that the recall only fixed a small part of the door latch and the dealership can fix whole assembley. the recall online indicates however, that the dealership will pay for this free of charge. i also want to point out that i drive for uber with my vehicle and if this issue persists, somebody could get severely injured and turn into a law suit. ford motor company need to address this issue properly before this becomes a lawsuit or someone ends up in the hospital.
In december 2018 i was on the highway going 70 mph and suddenly my car would no longer accelerate. it would not start either until hours later. took it back to ford after telling them what had happened and they said it was because of a fuel pump recall. i got a letter later that month after my car had been to ford and checked out, saying the part was recalled in october. i was not notified prior and it is very dangerous to stall on highway. then a few weeks ago i had the same thing happen on the highway again. whenever my fuel is kind of low the car just stalls and i can't start it. i was able to get gas and jump my car and get it home and has been fine since, but i went into ford the next day and told them that the same issue happened and they told me that back in december when they 'fixed' my vehicle they actually just looked at it and said it was fine, but told me they replaced/fixed the part. so the part was never fixed or resolved. not to mention i have only have this car since september 2017 and have had the clutch replaced 3 times and now am feeling the signs of it failing again for the 4th time. this car is unsafe and unpredictable and ford has lied to me and not informed me of the dangers of the vehicle i'm paying them for.
My car has been down for 2 months. i immediately took my car to ford because it hasn't even been a year since my purchase. after having my car for a week they decided that my car needed a new clutch. now that i'm reading all of these reviews that are very similar to mine i need answers. my car was shuddering when i first made the purchase, but i was told those types of cars just drive like that. ford said that my clutch was not covered and i have to pay $2500 to get it fixed. when it's clear that ford was already having issues with these transmissions. now i'm stuck between having a repossession or having to come up with $2500 and pay my car note still. this is insane.
The car randomly stalls and dies while i am driving it. it has died on the interstate and on rural roads and highways. this is very dangerous and there is currently a recall out on a part of the 2014 ford focus which causes this problem. it dies when i am driving and coasting, when i accelerate, and when i have my cruise set.
Door lock latch opening up while driving. as i was driving one evening from the gas station, the right side back seat door opened up. the door swung open as i made a turn about leave the gas station i was at. i quickly pulled over and looked to see if something was in the way and proceeded to close it. however, the door would bounce back and not shut even after several times. i did some research and found that there was a recall of this year make and model back in 2016 regarding the same problem. the recall specifically indicates for ford focuses of 2012-2015(link: https://media.ford.com/content/fordmedia/fna/us/en/news/2016/09/08/ford-expands-door-latch-safety-recall-in-north-america.html). as bad is the issue was,i had to drive my car home that night with it swinging open every time i turned corners. since it was night, i had to use bungee cords and tape to keep the door shut until the next day to take it into the dealership. i also ran the risk of someone being able to easily access my car over night. the recall says that dealership is supposed to take care of this safety issue free of charge by bringing my vehicle to the dealership. however, the dealership indicated that they would not fix this severe safety issue free of charge. they told me that i had to pay the deductible for them to fix it and that there was nothing they can do about that. i for one should not have to pay for this issue considering it was part of a safety recall. i am also upset that they knew about this issue since 2016 and they dealership is not honoring repairing this despite that. i am wanting the dealership to take full responsibility and fix this free of charge or reimburse later for what they are charging me now.
Ford focus sync system.there is an extremely loud popping noise that spontaneously sound through the speaker even if the radio is off. it is deafening and extremely startling to the driver as well as any passengers. my 2 year old cries and covers his ears, so much that he has to wear hearing protection on our 45 minute commute back home. it'll even make the sound after i have shut the car off. once off, opening the door is the only way that it stops. this is the ford sync media system. i have been told by ford that i need top replace the sync system because it is not covered by warranty. might i aff thaty the are countless others out there that are having the same issue with the sync system as i am. i know this is not the usual "safety" issue however i'd challenge anyone to drive and have this issue jump out at them and still say in noooooo way that it effects the way the drive, especially the first time, nor a distraction.
The radio on my car keeps failing. the speakers pop loudly all the time even when the car is not in motion. the radio is off and the speakers start popping loudly. this happened once a month and now my radio does not work
Transmission is sluggish, tugging..taking off, not shifting or shift all at once. even up hill, in traffic. car speed will take off on its own. hard to brake. went down hugh hill, car in control tugging back so hard, the noise was so loud that we thought car was going to blow. 15yr old in car. dealership had me drive car off lot with a temporary inspection and come back in month. its not a temporary sticker. i couldn't take car home night i bought it. so all these things happening after taking car off lot. i went back in a couple days later. told to buy a warranty, they reset the transmission, as if i owned the car for years. this isn't right. they prolonged helping, etc...even asked for my car back. then thrown in my face that it was at auction. nobody was helping. send letters, did a survey, calling, dropping in, etc...i documented everything. i need help!! this is a dangerous lemon and they took advantage of me. ceo is contacted to. i need help incase i get the run around again. the car has someone else's inspection on it 7-19 come back in 4wks...what?? day i brought it home. all these suprises!
I was driving on the left lane of highway i-495n suddenly as i had my foot on gass the vehicle stall and started to slow down, i turn off the radio and put my hazard lights on and as soon as i pull to the side of the road the vehicle shut down completely all the lights when off, (if i wouldn't have been quick enough i would have gotten into a major accident) while waiting for the tow truck i found out there's a recall on my vehicle,
When i take off the transmission will shudder. it also shakes when accelerating. it almost caused me to wreck multiple times. it does it from take off to around 3rd gear.
My wife was driving home when suddenly the backseat driver side door opened. there was a passenger that was able to keep the door shut after the event but luckily nobody was hurt. i took the car in to the dealer and was told that there is no recall with that issue. i also have premium care warranty on the vehicle but i was told that it does not cover a broken door latch. this is a safety issues and ford should be responsible on fixing it
When driving and/or stationary, the acm (audio control module) will cause the speakers or radio to make loud and sometimes unbearable popping, buzzing or no sound will come out of the speakers for a period of time.
My car alerted traction control/hill assist issue while driving under 35 mph. (note i work 3rd shift) next morning got off work and it was dead but was able to jump it. next night i removed keys from ignition from parked car and vehicle continued to run. next morning car would not start and was able to be jumped. took to local ford dealership and they diagnosed it as the tcm (transmission control module) module which they replaced and returned my car. same night car would not start again. took over an hour to get the car charged just to drive to dealership 3 minutes away and the car would not go over 1500 rpm and wouldn't allow me to go over 15 mph. got to the dealership and had worker witness a test drive in the passenger seat, then parked withe worker still inside and she was able to witness the car not shutting off after key removal. notified today from service department manager it is now the bcm (body control module) and will be $2900 plus tax to replace the bcm as well as the wire harness that has melted now due to this issue. ford has told me that they have no programs or recalls to help cover these costs. after research i have discovered that this is and issue with others that have the same vehicle and ford issued a recall for the 2015 ford focus for this same bcm issue but of course my vin (2014 ford focus se hatchback) is not included. i have had nothing but issues related to the transmission and computer of my car in the 49 months that i have owned it.
Oem aluminum lug nuts deform over time after routine maintenance. lug nuts swell and become stuck to the wheel. provided oem tire wrench cannot remove lug nuts. i was almost hit by a car trying to change a flat tire. this is a serious road hazard. manufacturer needs to perform recall and provide replace with non-defective lug nuts. other drivers have reported same issue, but ford thus far refused to issue a recall. https://www.hbsslaw.com/cases/ford-lug-nut-defect/pressrelease/ford-lug-nut-defect-ford-owners-sue-over-defective-lug-nuts-in-millions-of-vehicles
Gas tank neck will not allow gas to enter tank. tried several different pumps and still could not fill tank. gas keeps backing out.
While accelerating either uphill or at speeds above 45 the car will begin to shake. i was told to fix my camber and toe bars to alleviate the shaking of the car, my struts, and to replace my tires. neither of these solutions have helped this.
Ever since we had the tcm reset by the dealership i've had a problem with my car starting and shutting off while at a stop but not it not even starting anymore and i've replaced fuses and the ground wire on it which made it work for a day or two than nothing and it's been like this for a few months now please help me to figure out what i need to do to fix it or let me swap for another thank you for looking into this for me so please let me know
After putting the car in first gear because it's a manual transmission and moving forward. my car isnot locking and i go sometimes upwards of 100 feet or more before it shows that the car is locked. but i am not hearing the car lock like it should. it does the same thing in reverse.
Vehicle stalled while driving through a busy intersection - this situation is consistent with recall notice 18s32 / nhtsa recall 18v-735. prior to incident had visitied ford dealer to address recall notice and was turned away as n/a for my vehicle. please note, recall notice included my vin and stalling incident is consistent with recall notice.
When driving down the highway going 70 mph, the door bell started sounding, the check brake fluid read out came on like the car had a major problem electrical. this happened four times thru this past winter 2018/2019. the temperature on the dash was 10 degrees or below every time it happened. rude awakening on the highway. also the front wheels will spin when trying to take off from a stop sign on occasion. like it can't get going. one more thing is going down the highway i've had no power like the car is in neutral when i've had the cruise on. this has happened twice. i don't have exact dates one date was 12/26/2018
Transmision started slipping and check engine light came on. code reader gave code p07a3(element "a" stuck). lost all power to move on freeway. also warning appeared on sceen "transmission overheating". car unwilling to start in parking gear.