We have classified the 1052 complaints from 2012 Ford Focus about POWER TRAIN into the following categories.
I have about 98000 miles on my 2012 focus and i just has a message warning me of transmission issues. before the warning there were no problems shifting but as soon as the warning came on it has a hesitation in the gear shifts. after i turned the car off and back on it had no issues so i changed it to manual shift and i had no more issues for the time being but i looked under the car and there is a very light drip around the point that the transmission meats the engine so im guessing it is the common issue of bad seals and a contaminated clutch.
The issue i have is with communication from the manufacturer. ford has complied with the law and sent me a hard copy letter in the mail. however, their online communication is not as good and is downright misleading. while logged into their website, you can access a recall portal and see if your vehicle has any open recalls. currently, the information on this part of their website is false. as you can see from the first photo, the ford website claims i have no open recalls. this information is not correct and is contradicted by ford's own hard copy letter they mailed to me. in the second photo you can see that the nhtsa website also contradicts the ford website. considering that most people use online and digital services more frequently than physical mail, it is very importation this information is up-to-date. as i said before, ford did comply with the law by sending me a letter in the mail. however, they failed to keep with the spirit of the law by not updating their website. this may be an attempt to purposefully mislead consumers into thinking there is nothing wrong with their vehicle. this type ...
Tl* the contact owns a 2012 ford focus. the contact stated that while driving, the transmission was slipping out of gears, shaking and shorter. the check engine warning light illuminated. the vehicle was taken to el cajon ford dealer, (1595 e main st, el cajon, ca 92021, (619) 312-4107) and was diagnosed that the dps 6 automatic transmission clutch needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to nhtsa. the failure mileage was approximately 130,000.
Vehicle purchased august 30, 2012. two recalls for power shift six speed auto trans,clutch shudder. taken in both times in accordance with warranty and recall instructions. in both instances vehicle was never fixed based on safety codes and instructions. contacted ford motor and dealership. in both instances compliance was refused. last breakdown, jan. 2020, regarding recall was denied due to claims that vehicle was not properly warranted. took vehicle to dealer for recall issue again, and was told vehicle was not warranted for clutch and unsafe to operate. i believe the vehicle was never safe to drive! therefore, not only do i not have the funds to fix the original recall, but i do not have any vehicle or access to a vehicle. recalls are not ever to be the responsibility of the consumer, especially when vehicle was not properly brought up to codes and standards in the first place. all attempts to negotiate a civil outcome have failed, and now ford has completely locked me out of all access to any reps. and/or uppers authority supervisors, thus forcing me to file this complaint, which i hope resolves this issue and prevents me from obtaining legal representation. as ...
My vehicle is showing symptoms of a clutch issue that has been acknowledged by ford. dealer said this is exactly the issue but cant cover it under the warranty because its past 7 year. the car is under 100k miles so i feel this should still be addressed.
It is my understanding that ford willingly and knowingly sold cars with faulty transmissions. after multiple complaints and a class action , ford extended the warranties under 14m01 (7years/100,000 miles) and 14m02(10 years/ 150,000) miles . my car , along with multiple other complaints that can be found online,is experiencing same shuddering issues at low speeds that are covered under the 14m01 extended warranty. however, my car is at 110,000 miles and per ford and dealer are not covered. the issues are clearly related to a design flaw from ford, and not as a result of a vehicle milage/age. i am requesting that ford extend the warranty to same as 14m02 as it is clearly a design flaw from the factory. the shaft seal leaks fluid in the clutch, and ford has admitted this flaw , and it doesn't matter of this happened under 100,000 miles or over 100,000 miles, the issue lies with the design.
When first accelerating from 0 mph, the car will struggle to shift out of first gear. it constantly jumps and jerks between 10-20 mph. it feels like someone who is newly learning how to drive a stick shift is shifting the car. as an automatic, it should not be having these problems. this is the second time this has occurred with the car. the first time the computer had to be completely replaced.
Shuddering shaking from take off through 1st and 2nd gear and also takes a while to shift from 1st to 2nd gear.
My 2012 focus has had shudder problems and some scary close calls with the clutch since i bought it three years ago. every time i took it to be checked the dealership told me it didn't meet the criteria to get fixed. well guess what...my extended warranty just ran out and now they tell me i need the clutch! the service guy said he has to contact ford and hopefully they 'will be in a good mood' so they will help! i'm putting in this complaint because i should not have to pay for their mistakes, nor can i financially! from everything i've read they won't be helping!
While making a turn the vehicle began to move then the engine revved up to 7000 rpm then slammed into gear the next shift did the same thing. i was almost hit by on coming traffic because the vehicle failed to move. after pulling over the vehicle had no reverse and could only be driven at very low speeds without feeling like it was going into neutral before shifting. the vehicle is now at the dealer who has stated it has a transmission concern. this is a serious safety issue!
Tl* the contact owns a 2012 ford focus. while the contact's son was driving 60 mph, the vehicle began to shudder, seize, and the power train assist warning indicator illuminated. the contact's son managed to veer to the shoulder of the road. when the vehicle was turned off and restarted, it resumed normal operation. the vehicle was taken to asheville ford lincoln (611 brevard rd, asheville, nc 28806, (828) 276-1075) where it was diagnosed that the power control module needed to be replaced. the vehicle was repaired; however, the failure recurred multiple times. the contact referenced nhtsa campaign number: 13v523000 (power train). the manufacturer was made aware of the failure and referred the contact to nhtsa to file a complaint. the failure mileage was approximately 65,000.
Tl* the contact owns a 2012 ford focus. while driving on the highway, the vehicle started to shudder and decelerate; however, the rpms revved at a very high rate. the contact exited the highway and parked. the vehicle was towed to an independent mechanic who test drive the vehicle and performed a diagnostic test. the mechanic called keystone ford (301 walker rd, chambersburg, pa 17201, (717) 264-5104). the vehicle was initially covered under the warranty, but was later not approved after the correct vehicle mileage was provided. the dealer quoted a cost to repair the vehicle, which involved replacing the transmission control module and reprogramming the new part for safe operation on the roads. an appointment was scheduled and the vehicle was towed to the dealer where it was currently being repaired. the manufacturer rechecked the warranty information to confirm that the vehicle was no longer covered and referred the contact to nhtsa. the failure mileage was 158,900.
Tl* the contact owns a 2012 ford focus. upon starting the vehicle, it shuddered without warning. the contact took the vehicle to phil long ford of motor city (1212 motor city dr, colorado springs, co 80905, (866) 947-5647) and was informed that the vehicle was included in an unknown technical service bulletin that had not yet become a recall. the manufacturer was notified of the failure and referred the contact to nhtsa. the vehicle was not diagnosed or repaired. the failure mileage was 152,000.
Driving ford focus on highway at roughly 70 mph. car dash gave error saying transmission malfunction while driving. after error came up while driving, when i hit the gas pedal, nothing happened and i lost all acceleration control of vehicle. i had to coast to side of highway. turned off car let it sit on highway shoulder. when restarted, the car moved but did not accelerate when i hit the gas. took car to ford service center where they said issue was with tcm and clutch which caused the car to go into a neutral state while driving.
P073e dtc dealer recommends new transmission after changing shift module. daughter was almost rear ended when vehicle appruptly lost power on major roadway.