Problems with 2010 Ford Escape STEERING

The steering wheel would occasionally shake ~1' in either direction for about 10 seconds while idling for about 2 days; did that 4/5 times each day. it would stop while driving. the 3rd day a sensor alarm went off about 60 seconds apart and by the 4th time, it finally said this error message on the screen 'power steering assist fault'. all of this part occurred while driving on the interstate, getting onto the exit ramp, onto the main road, through the neighborhood and parking into my driveway. when looking up the code, this was listed for a recall. 1 tech at the dealership said it was a part of the recall. another tech said it was not after all and i would have to pay for it. they insisted it was only for a few vehicles yet it is the same exact recall warning listed. american corporations and government bodies lack common sense while thriving on greed and control. obviously the exact same parts were used and the exact same recall has been listed, but magically due to greed and poor common sense, i am being told to jump off a cliff. let's finally take care of what needs to be done and build trust to one another. there are thousands of comments stating the exact same thing in which ford refuses to fix this. nhtsa, you are officially on notice to do what is right and necessary and make ford fix this for everyone and not whom they so choose. tired of the government being blamed for everything? me too. so for once do something to truly shove the billion dollar corporations do what they promise to do and stop worrying about a ceo's 7 figure salary and hurting their feelings. do something productive please and stop waiting for multiple deaths to occur before you have a meeting with a catered lunch and starbucks to discuss your feelings on the matter. common sense says preventative maintenance works!!!!

Steering wheel started to wiggle or twitch when parked or driving. sometimes fast and other times slow. ford should recall under code 14s05. steering is going out because of computer torque misfiring. this is dangerous and is happening to 100s of people.

Failure of the steering torque sensor b2278. when driving or idling, the steering wheel will turn by itself as the steering torque sensor fails. ford dealership closed the recall without performing the replacement of the sensor based on remedies recommended in recall 14s05. ford refuses to acknowledge that their recall was not completed correctly and will not honor recall to replace failing sensor

Power steering was lost while driving. power steering is now in manual mode. power assisted steering has failed. dealer says that this vehicle is not part of the recall that has affected several others. same components as other recalled escapes. as ford dealer charged $150 to diagnose the issue.

For the last 2 months or so, when i have turned the key in the ignition, the vehicle would not start. i would have to turn the key back to the off position & try repeatedly to turn the key all the way forward to finally get the vehicle to start. because of past problems with the vehicle engine dying suddenly on me & in particular a couple times when i was turning the steering wheel & my right hand happen to gently brush the key in the ignition.... i now wondered if i could start the engine my simply gently turning the steering wheel. the next time i turned the key all the way forward to start the engine & nothing happened i kept the key turned all the way forward in the ignition & tried to gently turn the steering wheel... the engine came right on. quite alarming & scary to think that you can turn the engine on by turning the steering wheel. explains why the engine easily turned off in the past when my right hand barely touched the key in the ignition & i lost power steering. perhaps ford's safety recall 14v-284 was actually about this problem & not the torque sensor they claimed... that situation involved an electric power steering system fault & loss of power steering as well. a local ford dealer (1-7-2020) charged me $618 to replace the lock housing & the problem has not happened since. hopefully i don't lose power steering again any time soon again. the vehicle has just over a 100,000 miles & has been horribly horribly horribly unreliable. we bought this junk brand new & neither ford nor the dealer have ever reached out to us to right this wrong. nearly $40,000 wasted for an unreliable vehicle that i would be lucky to get $3,000 for on a trade-in not to mention that i am scared a new unaware owner could lose power steering suddenly & not know how to react.... especially @ high speed & in a turn in a road. god help you if your not strong & calm.

The power steering failed, making it nearly impossible to turn the steering wheel. shortly before the failure, the steering wheel began to vibrate. the failure occurred while backing out on the driveway and turning to pull out , thankfully not on a public street or while navigating the canyon roads in our area. the date of the incident was december 30, 2019.

Ford very well knows that this is a serious safety issue. the power steering assist fails unexpectedly. they are putting $$$ over safety.

While driving my escape i lost all power steering control. error noted was power steering assist fault.

Tl* the contact owns a 2010 ford escape. while driving, the steering wheel vibrated. while the vehicle was stopped, the steering wheel vibrated again and the power steering assist faulty indicator illuminated. the vehicle was taken to an independent mechanic who diagnosed that the torque sensor needed to be replaced. the mechanic also stated that there was an unknown recall for the failure. the manufacturer was called and stated that there was no recall, and tried to up sell an extended warranty. the contact retrieved the paperwork with the diagnostic codes from the independent mechanic and went redlands ford inc. (1121 w colton ave, redlands, ca 92374, (909) 793-3211). the dealer stated that there was no recall and offered an extended warranty. the dealer referred the contact back to the manufacturer. the failure mileage was 140,000.

Tl* the contact's friend owns a 2010 ford escape. when the vehicle was started, the power steering failed and the throttle control and power train indicators illuminated. the contact's friend was able to drive the vehicle home. the contact discovered and associated the failure with nhtsa campaign number: 14v284000 (steering). the manufacturer was not notified of the failure. the contact spoke with corwin ford tri cities (1225 n autoplex way, pasco, wa 99301, 509-544-8000) and was informed that there were no recalls on the vehicle; therefore, they would not assist. the vehicle was not repaired. the failure mileage was 134,402.

Turning the wheel to the right at low speed gave the message 'power steering assist fault'. drove home and parked. went to leave later and the power steering was completely gone. diagnosis at mechanic said it is power steering torque sensor. contacted ford dealership was directed to ford canada. ford canada says we can't help you try your dealership. many calls later they find a document that says since i had the computer upgrade which prevents me from losing power steering while driving i am. or eligible for the replacement of the torque sensor which is covered in fords 14s05 recall of 'certain' ford escapes/mariners manufactured between april 2006 and september 2010 (mine is early 2010). mostly out of kansas. though what happened to me is exactly as described in the recall. guess i shouldn't have had the software update?

My electric power assist system stopped working and was unable to turn the wheel to drive - i only have 70,000 miles on my ford escape - i was parking my car when the light went off then when i got back in the car i was unable to steer the vehicle. i tried calling ford and they were unable to help .

Lost power steering as i was driving the vehicle.

Tl* the contact owns a 2010 ford escape. while driving 35 mph, the power steering malfunctioned. the vehicle was able to be steered to the side of the road. the contact was able to drive the vehicle home. coggin deland ford-lincoln (2655 n volusia ave, orange city, fl 32763, (386) 775-1000) stated that there were no recalls and quoted a repair cost of $1,500. the manufacturer stated that they would file a report, but offered no financial assistance. the vehicle was not diagnosed or repaired. the failure mileage was 160,000. *bf*jb

Tl* the contact owns a 2010 ford escape. while driving 30 mph, there was a loss of electric power steering ability. also, the steering wheel became tight when turing in either direction. bill kay ford (14633 s cicero ave, midlothian, il 60445, (708) 388-3000) was notified of the failure. the vehicle was not diagnosed or repaired. the manufacturer was contacted and advised the contact to call the dealer to schedule a diagnostic and repair appointment. the dealer did not mention if the vehicle was included in a recall. the contact stated that the vehicle was not included in nhtsa campaign number: 14v284000 (steering); although, the vehicle exhibited the same failure as listed in the recall campaign. the approximate failure mileage was 144,000.

I was on the freeway when the battery light camo ,then abs light came on and the steering wheel locked i couldn't move to either side after a few seconds it when i'm off and i have control of the vehicle again,it happened twice after the battery light came ,the steering wheel locked,

***the power steering just goes out and its very dangerous!!!*** on several occasions the power steering has stopped working while driving causing scary & dangerous situation to steer the car. it seems after i pull over & turn on & off it works again for a while, but does the same thing again.. ford company knows of this problem with these makes & models, but say recall is not on this one--(which it clearly lands on the dates & manufacturing plant)

Power steering lost intermittently. power steering module assembly was fixed under recall in 2015 but has failed again. ford wont stand by the part they fixed it with. this is a major safety concern on the road when you lose power steering due to a failed part.

Tl* the contact owns a 2010 ford escape. the contact stated that the electric power steering warning indicator was flashing. the contact was concerned that the steering wheel could seize at any moment. bethlehem ford (2135 w union blvd, bethlehem, pa 18018, (610) 867-8641) was notified of the failure and indicated that the vehicle was excluded from nhtsa campaign number: 14v284000 (steering); however, the vehicle exhibited the same failure as the recall campaign. the vehicle was unable to be safely driven and was not repaired. the manufacturer was notified of the failure. the vehicle was not included in nhtsa action number: dp15001 (steering). the failure mileage was not available.

Tl* the contact owns a 2010 ford escape. while idling, the vehicle vibrated violently and the power steering assist warning indicator illuminated. the contact coasted the vehicle to the side of the road and powered off the engine. the vehicle was restarted, but the failure recurred. the vehicle was taken to an independent mechanic where it was diagnosed that the b2278 steering shaft torque sensor malfunctioned. the contact was informed of nhtsa campaign number: 14v284000 (steering) and took the vehicle to sunrise ford of north hollywood (located at 5500 lankershim blvd, los angeles, ca 91601, (877) 510-8967); however, the vin was excluded from the recall. the contact was informed that there would be a fee for diagnostic testing. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 114,173.

Power steering failure. ntsa campaign number:14v284000. ford recall number: 14s05. call placed to ford customer relations at 800-392-3673 on 04-15-2019. representative said ford will not provide no cost service for this safety issue and any cost will be customer responsibility. next step? contact attorney?

While i was driving i heard a click and lost my power steering. it came back and then off again. i had to pull over and turn off my ignition. i waited a few minutes and re-started it, it again kept going back and forth between power and manual steering while driving at 35 mph down back roads to my home.

Tl* the contact owns a 2010 ford escape. while driving various speeds, the steering wheel shook violently and the power steering ability failed. the vehicle was taken to an independent mechanic where it was diagnosed that the charge sensor needed to be repaired. the vehicle was not repaired. the contact called dorian ford (35900 gratiot ave, clinton twp, mi 48035, (586) 792-4100) and was informed that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was not notified of the failure. the approximate failure mileage was 120,000.

Power steering assist fault message came up on dashboard while pulling into parking space. loss of power steering. vehicle undriveable. after further investigation it appears despite a recall #14s05 being done by first owner in october 2014 same issue has again happened. thankful this happened in a parking lot, not while going 65 mph on a highway. this is used by our 20 year old daughter who is still a fairly new driver. when we called ford they told us secondary repair is on us since recall was already preformed. extremely disappointing that safety is not their first priority; secondly that they do not stand behind fixing what clearly seems to be a manufacturers defect that could lead to a very different outcome. mileage tbd. unable to read dash with error message.

Tl* the contact owns a 2010 ford escape. while driving approximately 35 mph, the steering wheel became very difficult to turn in either direction. the vehicle was towed to an independent mechanic who diagnosed that the steering column assembly was faulty and needed to be replaced. the steering column assembly was replaced and the failure was remedied. the local dealer and manufacturer were not notified of the failure. the failure mileage was 106,000.

Tl* the contact owns a 2010 ford escape. while driving 25 mph, the power steering warning indicator illuminated and the power steering seized. when the vehicle was turned off and restarted, the power steering worked momentarily and then suddenly turned back off. the vehicle was taken to an independent mechanic. stuart powell ford lincoln mazda (255 s danville bypass, danville, ky 40422) was contacted and stated that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was notified. the vehicle was not diagnosed or repaired. the failure mileage was approximately 100,000.

Power steering went out while driving. canister purge valve and entire steering column was replaced.

Power steer assist disabled even after ford recall was supposed to fix. causing very dangerous driving with the owner not having ability to steer vehicle loss of power steering. recall on the steering issue only a band-aid does not truly fix issue. wife driving home in vehicle power steering stops working with kids in car driving on city streets, she was also unable to steer vehicle due to the lack of power steering very hard to turn the wheel. needed to meet wife to get car so i could drive it back still very difficult for myself and i am a strong person.

Driving at 50mph, total loss of power steering nearly causing a major accidebt, electric steering assist light on. same problem as 2014 recall but according to ford apparently this vin isn't covered. pathetic response to a major safety issue.

Suddenly lost electric steering while idle but apparently not included in recall

Steering column began to loosen and shake, impairing steering ability. mechanic said the problem was with the electronic power steering (code b2278), which was covered by recall 14s05, which included the factory and year of my vehicle. however ford says this recall was vin-specific, so they would only repair some of the vehicles with this problem.

My 2010 ford escape was part of recall 14s05 which dealt with the sudden loss of power steering. i was notified of this recall in 2014 when i had no problem with the power steering but after receiving the notice, i took the vehicle to the local ford dealership where they reprogrammed the pscm. the power steering actually failed this year while my wife had the vehicle out of town. it was necessary to remove and replace the steering column at a cost of $1265.43 which ford refuses to pay even though this repair is specifically listed in the original recall. had i not taken the vehicle to the dealership when i first received the notice, the cost would have been covered. the steering failed while driving and making a turn on a side street. i can provide all relevant documentation.

Tl* the contact owns a 2010 ford escape. while driving 25 mph, the steering wheel became difficult to turn. after not driving the vehicle for two days, the vehicle operated as designed. there were no warning indicators illuminated. the vehicle was taken to matthews ford lincoln (610 e perkins ave, sandusky, oh 44870, (877) 395-3736) where it was diagnosed that the system needed to be reset. the vehicle was repaired, but the failure recurred. the manufacturer was not contacted. the failure mileage was 195,000.

Drove to school everything okay, came out after practice and 2010 ford escape would not turn when pulling out of parking spot. the wheel would click each time you turned a quarter of a turn right or left. after receiving assistance, learned the vehicle would turn but it was extremely difficult and no power steering. took to sparks autorepair (1665 scherer pkwy, st charles, mo 63303) they diagnosed a steering column computer failure. this vehicle could lock up the steering at any time while driving. as a vehicle owner, i am forced to fix it. from what i have read, seems like there has been more than just myself experiencing this issue and it seems like on particular vins there was a recall. reporting the issue of a serious steering issue is pretty important. this isn't a simple fix. be safe 2010 escape owner/operators. we were lucky no one was hurt.

I was driving on the city street and i went to turn and almost did not make the turn because my electric power steering went out. i had no warning or no lights on the dash that came on to tell me. it was very scary. when i googled the issue, i came across a lot of other people complaining and going through the same deal.

While driving on paved road not turning steering assist fault light came on.

Tl* the contact owns a 2010 ford escape. the contact stated that the electric power steering failed and the power steering warning indicator illuminated. the contact had to apply force to the steering wheel to turn in either direction. the steering wheel vibrated aggressively. bob poynter ford, inc (526 s jackson park dr, seymour, in 47274, (812) 522-2040) diagnosed that the torque converter switch needed to be replaced. the vehicle was repaired. the manufacturer and dealer indicated that the vehicle was excluded from nhtsa campaign number: 14v284000 (steering). the failure mileage was not available.

Vehicle steering first failed while driving at 45 mph. a power on/off restart of the vehicle restored power sterring once. 4 days later, steering failed as the vehicle was powered on with a "power steering failure" (or similar) message on the center dash. this behavior is extremely similar to the behavior that recall 14s05 was supposed to fix, but the ford and the dealer is claiming the software update done in 2014 was sufficient and won't honor additional repairs. i strongly think nhtsa and ford need to do an additional recall.

Tl* the contact owns a 2010 ford escape. while driving 30 mph, the steering wheel seized, which made it difficult to control the vehicle. also, the power steering assist warning indicator illuminated. the contact had a recall repaired regarding the electric power assist on june 11, 2015 at varsity ford (3480 jackson ave, ann arbor, mi 48103, (734) 996-2300), but the failure recurred. the vehicle was not repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 79,057.

Sterring wheel assist does not work while on a city street

While driving at 30 mph on a busy road immediate loss of power steering, very difficult driving afterwards

While driving along 2 lane roadway at 45 mph immediately lost power steering, this nearly caused a head on collision

Message saying "power steering assist fault" then lost all power steering. started car up to drive, message came on message center, went to move vehicle, then had no power steering and went straight out into road. needs to be covered under the recall, since it is exactly what the recall is.

Tl* the contact owns a 2010 ford escape. the contact stated that the power steering failed. the dealer was not contacted. the manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the vehicle was not diagnosed or repaired. the failure mileage was 196,000.

Tl* the contact owns a 2010 ford escape. while driving 35 mph, the contact heard an abnormal clicking noise and the steering wheel seized. there were no warning indicators illuminated. the vehicle was taken to star ford lincoln (1101 s brand blvd, glendale, ca 91204, (818) 956-0977) where it was diagnosed that the steering needed to be repaired. the vehicle was not repaired because the part was not available. the manufacturer was not contacted. the failure mileage was 111,000.

Tl* the contact owns a 2010 ford escape. the contact stated that the steering column failed and the vehicle became very difficult to drive. the dealer (phil long ford at chapel hills, 1565 auto mall loop, colorado springs, co 80920, (719) 387-1099) advised the contact to call the manufacturer. the manufacturer referred the contact to nhtsa. the vehicle was not diagnosed or repaired. the failure mileage was unknown.

I was driving home mid day turning on to the main street when my power steering went out. it is a tight turn and lucky i had a hold of my steering wheel because it took everything i had to keep the car in the correct direction and not hit the pillar for a restaurant on this street corner. as this happened i did hear an alert going off in my car after the situation was under control i noticed my dash had a warning on it saying power steering failure. my thought was how stupid is that i already know this steering is out. i called the ford dealership i have taken my car to in the past and they informed me that there were no recalls on the steering, but before i had called them i did some research and found that my car did indeed have a past recall from 2014 for this steering problem. while on the phone w the dealership i informed them of this recall and they informed that this recall was repaired on my car in october 2014 with a software update. according to what i understand this software was just to install a warning chime & the dash warning. i want to know how this software fixes this dangerous problem. i could've been in a bad accident if was a weaker person. i can not afford to have this problem fixed at a ford dealership so i will be having this fixed at local shop at a cost to me of approximately $1,000. ford should be required to repair this dangerous mechanical issue or reimburse customers who already had this repaired. why wasn't ford required in the 1st recall to do this repair correctly. i beg you before there are more injuries or even deaths to recall this again and require ford to fix this issue. i did file a complaint with ford motor where it seemed they could've cared less. i do not have an invoice as of today only received an estimate at this time for repairs. as soon as these repairs are complete i will save a copy for future reference.

Tl* the contact owns a 2010 ford escape. while driving at unknown speeds, the steering wheel was difficult to turn left and right and the power assist fault message was displayed. the vehicle was taken to lafayette ford lincoln (5202 raeford rd, fayetteville, nc 28304, (910) 424-0281) where it was diagnosed that the steering column needed to be replaced. the vehicle was not repaired due to the part being backordered. the manufacturer was contacted and provided case number: cas 16640104. the contact was referred to nhtsa. the failure mileage was approximately 82,000.

Tl* the contact owns a 2010 ford escape. while driving 20 mph, the steering seized and the traction control warning indicator illuminated. the contact attempted to turn onto a side street, but the vehicle would not turn at all. the contact managed to turn into a parking lot and turned off the vehicle. once restarted, the vehicle operated normally. the vehicle was driven to kisselback ford (1118 13th st, st cloud, fl 34769, (407) 892-5477) where it was diagnosed that a new power steering control module needed to be installed. the vehicle was not repaired. the manufacturer was notified and did not assist. the failure mileage was 55,800.

Tl* the contact owns a 2010 ford escape. while driving approximately 5 mph, the power steering assist fault warning indicator illuminated and the vehicle became difficult to maneuver. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the torque sensor electrical fault was the cause of the failure. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the contact stated that several unknown dealers and the manufacturer were notified of the failure. the approximate failure mileage was 157,000.