We have classified the 251 complaints from 2010 Ford Escape about STEERING into the following categories.
Tl*the contact owns a 2010 ford escape. the contact stated while driving approximately 55 mph the vehicle began to veer to the left and right. the vehicle was taken to an authorized dealer where they were unable to diagnose the failure. the vehicle was not repaired. the failure continued to recur. approximately six months later, while driving approximately 55 mph the power steering failed and the contact had a hard time turning the steering wheel. the vehicle was taken to an authorized dealer where the contact where an unknown steering mechanism was replaced. the failure mileage was 1,200 and the current mileage was 10,500.
Purchased new ford escape 06/01/10, at approx 800 miles it developed a metal to metal clicking sound within steering column when manuvering in and out of parking lots and slow speed turns. brought escape to dealer on 06/21/10, dealer said they have to realign motor to frame. noise returned and escape was returned to dealer on 07/27/10. dealer replaced steering shaft and coupling. noise returned again, escape returned to dealer on 08/30/10, this time they are replacing whole steering column. as of 09/13/10 dealer still has escape. ford issued ssm # 21321 but this was a different kind of noise and service manager agreed. to me noise sounded like the steering wheel lock was trying to engage and that may be why they are replacing steering column. *tr
Purchased 2010 ford escape xlt on 12-12-09. on monday, 12-14-09 power steering went out and light for stabilizer came on and would not shut off. car was hardly drivable and extremely hard to steer. dealership stated the power steering was newly computerized this year and did not run on belt and pistons anymore. dealership replaced steering column and returned car on friday 12-18-09. today is 1-6-10 and my power steering went out again tonight. will be taking vehicle to dealership tomorrow. will post second complaint for the 2nd incident once resolved. *tr
Tl* the contact owns a 2010 ford escape. the contact stated that while driving at approximately 95 mph, the vehicle stalled with the wrench light illuminated. the vehicle was abel to restart but the failure recurred and the vehicle did not restart. the vehicle was towed to the advantage ford of stuart dealer (772-287-0955, located at 4000 se federal hwy, stuart, fl 34997) where the technician diagnosed failure as being the throttle body sensor needing replacement. the vehicle was repaired. the failure recurred two years later. the vehicle was taken back to the same dealer and the throttle body sensor was replaced again. the failure recurred several times. the manufacturer was made aware of the failure and referred the contact back to the same dealer who provided a loner vehicle and performed a diagnostic test. at that point, the contact received notification of nhtsa campaign number: 14v284000 (steering) the vehicle was repaired. the failure recurred a year later. the contact later received notification of nhtsa campaign number: 16v777000 (fuel system, gasoline). the vehicle was not repaired. parts distribution disconnect. the failure mileage was approximately 100.