Keys and Locks
Keys
Warning
Leaving children in a vehicle with a remote key is dangerous and children or others could be seriously injured or killed. They could operate the power windows or other controls or make the vehicle move. The windows will function with the remote key in the vehicle, and children or others could be caught in the path of a closing window. Do not leave children in a vehicle with a remote key.
8 Keys, Doors, and Windows
The mechanical key inside the remote key can be used for all locks.
To remove the mechanical key, press the button near the bottom of the remote key, and pull the mechanical key out. Never pull the mechanical key out without pressing the button. If it becomes difficult to turn a key, inspect the key blade for debris. Periodically clean with a brush or pick. See your dealer if a replacement key or additional key is needed. Contact Roadside Assistance if locked out of the vehicle. See Roadside Assistance Program 0 430. With an active OnStar or connected service plan, an OnStar Advisor may remotely unlock the vehicle. See OnStar Overview 0 439.
Remote Key
See Radio Frequency Statement 0 435. If there is a decrease in the remote key operating range: . Check the distance. The remote key may
be too far from the vehicle. . Check the location. Other vehicles or
objects may be blocking the signal.
. Check the remote key’s battery. See “Battery Replacement” later in this section.
. If the remote key is still not working correctly, see your dealer or a qualified technician for service.
Remote Key Operation
The Keyless Access system allows for vehicle entry when the remote key is within 1 m (3 ft). See “Keyless Access Operation” later in this section. The remote key functions may work up to 60 m (197 ft) away from the vehicle. Other conditions can affect the performance of the remote key. See Remote Key 0 8.
Q : Press to lock all doors. If enabled, the turn signal lamps flash once on the second press to indicate locking has occurred. If enabled, the horn chirps when Q is pressed again within three seconds. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Remote Lock, Unlock, Start”. Pressing Q arms the alarm system. See Vehicle Alarm System 0 27. If equipped with auto mirror folding, double pressing and holding Q for one second will fold the mirrors, if enabled. To view available settings for this feature, touch the
Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Comfort and Convenience”. K : Press once to unlock the driver door and the fuel door. If K is pressed again within three seconds, all remaining doors unlock. The interior lamps may come on and stay on for 20 seconds or until the ignition is turned on. If enabled, the turn signal lamps flash twice to indicate unlocking has occurred. If enabled, the exterior lamps may turn on. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Remote Lock, Unlock, Start”. Pressing K on the remote key disarms the alarm system. See Vehicle Alarm System 0 27. If equipped with auto mirror folding, double pressing and holding K for one second will unfold the mirrors, if enabled. To view available settings for this feature, touch the Settings icon on the infotainment home
page. Select “Vehicle” to display the list of available options and select “Comfort and Convenience”. If equipped with the remote window open feature, double press and hold K on the remote key for about three seconds to open all windows. If equipped with the remote window close feature, double press and hold Q for about three seconds to close all windows. The vehicle must be off and the remote window operation feature must be enabled. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Remote Lock, Unlock, Start”. b : Press twice to open or close the liftgate. Press once to stop the liftgate from moving. c : Press twice to open the liftglass. 7 : Press and release to initiate vehicle locate. The turn signal lamps flash and the horn sounds three times. Press and hold 7 for more than three seconds to activate the panic alarm. The turn signal lamps flash and the horn sounds repeatedly for 30 seconds. The alarm
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 16417396) - 2023 - CRC - 5/9/22
10 Keys, Doors, and Windows
turns off when the ignition is turned on or 7 is pressed again. The ignition must be off for the panic alarm to work. S : PressS twice to start the engine from outside the vehicle using the remote key. See Remote Vehicle Start 0 14.
Keyless Access Operation
The Keyless Access system allows for doors and the liftgate to be accessed without removing the remote key from your pocket, purse, briefcase, etc. The remote key must be within 1 m (3 ft) of the liftgate or door being opened. If the vehicle has this feature, there will be a button on the outside door handles. Keyless Access can be programmed to unlock all doors on the first door handle press from the driver door button. Keyless unlocking can be turned off. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Remote Lock, Unlock, Start”. If equipped with memory seats, remote keys 1 and 2 are linked to seating positions of memory 1 or 2. See Memory Seats 0 44.
Keyless Unlocking/Locking from the Driver Door
Driver Door Unlock Touchpad Shown, Passenger Similar
When the doors are locked and the remote key is within 1 m (3 ft) of the door handle, touching the driver door handle inside touchpad will unlock the driver door. Touching the driver door handle outside sensor will lock the doors.
Driver Door Lock Sensor Shown, Passenger Similar
If equipped with remote folding mirror, touching the driver door handle sensor may fold and unfold the mirrors. See Folding Mirrors 0 31.
Keyless Unlocking/Locking from the Passenger Doors
When the doors are locked and the remote key is within 1 m (3 ft) of the door handle, touching the door handle inside touchpad of the passenger door will unlock all doors. Touching the door handle outside sensor will lock the doors.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 16417396) - 2023 - CRC - 5/9/22
Keys, Doors, and Windows 11 Disable/Enable Keyless Unlocking of Exterior Door Handles and Liftgate
If equipped, keyless unlocking of the exterior door handles and liftgate can be disabled and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold Q and K on the remote key at the same time for approximately four seconds. The turn signal lamps will flash four times quickly to indicate access is disabled. Using any exterior handle to unlock the doors or open the liftgate will cause the turn signal lamps to flash four times quickly, indicating access is disabled. If disabled, disarm the alarm system before starting the vehicle. Disabling Keyless Unlocking may also be configured under Vehicle Personalization. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Remote Lock, Unlock, Start”.
Enabling Keyless Unlocking:
With the vehicle off, press and hold Q and K on the remote key at the same time for approximately four seconds. The turn signal lamps will flash twice quickly to indicate access is enabled. Enabling Keyless Unlocking may also be configured under Vehicle Personalization. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Remote Lock, Unlock, Start”.
Passive Locking
The Keyless Access system will lock the vehicle several seconds after all doors are closed, if the vehicle is off and at least one remote key has been removed or none remain in the vehicle. If equipped, the fuel door will also lock. If other electronic devices interfere with the remote key signal, the vehicle may not detect the remote key inside the vehicle. If passive locking is enabled, the doors may lock with the remote key inside the vehicle. Do not leave the remote key in an unattended vehicle.
To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Power Door Locks”. If equipped with remote folding mirror, passive locking may fold and unfold the mirrors. See Folding Mirrors 0 31.
Temporary Disable of Passive Locking
Temporarily disable passive locking by pressing and holding K on the interior door switch with a door open for at least four seconds, or until three chimes are heard. Passive locking will then remain disabled until Q on the interior door is pressed, or until the vehicle is turned on.
Remote Left In Vehicle Alert
When the vehicle is turned off and a remote key is left in the vehicle, the horn will chirp three times after all doors are closed. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Remote Lock, Unlock, Start”.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 16417396) - 2023 - CRC - 5/9/22
12 Keys, Doors, and Windows Remote No Longer in Vehicle Alert
If the vehicle is on with a door open, and then all doors are closed, the vehicle will check for remote keys inside. If a remote key is not detected, the Driver Information Center (DIC) will display NO KEY FOUND and the horn will chirp three times. This occurs only once each time the vehicle is driven. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Remote Lock, Unlock, Start”.
Keyless Liftgate Opening
Press the touchpad on the underside of the liftgate handle to open the liftgate when all doors are unlocked, or when the remote key is within 1 m (3 ft).
Keyless Liftglass Opening
Press the exterior liftglass button to open the liftglass when all doors are unlocked, or when the remote key is within 1 m (3 ft). See Liftgate 0 19.
Mechanical Key Access
To access a vehicle with a weak remote key battery, see Door Locks 0 15.
Programming Remote Keys to the Vehicle
Only remote keys programmed to the vehicle will work. If a remote key is lost or stolen, a replacement can be purchased and programmed through your dealer. The vehicle can be reprogrammed so that lost or stolen remote keys no longer work. Each vehicle can have up to eight remote keys matched to it.
Starting the Vehicle with a Low Remote Key Battery
If the remote key battery is weak or if there is interference with the signal, the DIC may display NO KEY FOUND, REPLACE BATTERY IN KEYor NO REMOTE KEY WAS DETECTED PLACE KEY IN KEY POCKET THEN START YOUR VEHICLE when starting the vehicle.
To start the vehicle:
1. Place the remote key into the front cupholder.
2. With the vehicle in P (Park) or N (Neutral) press the brake pedal and ENGINE START/STOP. Replace the remote key battery as soon as possible.
Battery Replacement
Warning
Never allow children to play with the remote key. The remote key contains a small battery, which can be a choking
(Continued)
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 16417396) - 2023 - CRC - 5/9/22
Keys, Doors, and Windows 13
Warning (Continued)
hazard. If swallowed, internal burns can occur, resulting in severe injury or death. Seek medical attention immediately if a battery is swallowed.
Warning
To avoid personal injury, do not touch metal surfaces on the remote key when it has been exposed to extreme heat. These surfaces can be hot to the touch at temperatures above 59 °C (138 °F).
Caution
When replacing the battery, do not touch any of the circuitry on the remote key. Static from your body could damage the remote key.
Caution
Always replace the battery with the correct type. Replacing the battery with an incorrect type could potentially create
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Caution (Continued)
a risk of battery explosion. Dispose of used batteries according to instructions and local laws. Do not attempt to burn, crush, or cut the used battery, and avoid exposing the battery to environments with extremely low air pressures or high temperatures.
Caution
If the remote key is not reassembled properly, liquids could enter the housing and damage the circuitry, resulting in a remote key malfunction and/or failure. To prevent damage, always follow the steps for remote key reassembly in this manual to ensure the remote key is sealed properly whenever the remote key is opened.
Replace the battery in the remote key soon if the DIC displays REPLACE BATTERY IN REMOTE KEY.
To replace the battery:
1. Press the button on the side of the remote key and pull the mechanical key out. Never pull the mechanical key out without pressing the button.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 16417396) - 2023 - CRC - 5/9/22
2. Use the mechanical key blade in the slot to remove the battery cover by hand.
3. Remove the seal by pulling on the tab to access the battery.
4. Remove the old battery. Do not use a metal object.
5. Insert the new battery, positive side toward the back cover. Replace with a CR2450 or equivalent battery.
6. Place the seal back into the groove around the battery compartment.
7. Reassemble the battery cover by snapping it back on the remote key.
8. Reinsert the mechanical key.
Remote Vehicle Start
This feature allows the engine to be started from outside the vehicle. S : This button on the remote key is for remote start. The climate control system will use the previous settings during a remote start. The rear window defogger may come on during remote start based on cold ambient conditions. The rear defog indicator light does not come on during remote start. If equipped, the heated and ventilated front seats may also come on when the vehicle personalization setting is enabled. See Heated and Ventilated Front Seats 0 47.
If equipped with a remote start heated steering wheel, it may come on during a remote start. See Heated Steering Wheel 0 98. Laws in some local communities may restrict the use of remote starters. For example, some laws may require a person using remote start to have the vehicle in view. Check local regulations for any requirements. If your vehicle is low on fuel, do not use the remote start feature. The vehicle may run out of fuel. The remote key range may be shorter while the vehicle is running. Other conditions can affect the performance of the remote key. See Remote Key 0 8. You are allowed multiple starts totaling 30 minutes of engine run time. The maximum run time of a single start is 15 minutes, and it will shut off automatically. You could do three 10 minute starts, if you manually shut off after 10 minutes. The last 10 minute start would shut off automatically as your total 30 minutes will have been used.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 16417396) - 2023 - CRC - 5/9/22
Keys, Doors, and Windows 15 Starting the Engine Using Remote Start
1. PressS twice on the remote key. The
turn signal lamps will flash. The lamps flash to confirm the request to remote start the vehicle has been received. During the remote start, the parking lamps will remain on as long as the engine is running.
2. The engine will shut off after 15 minutes or after the remainder of the 30 minute total running time is used, unless you stop the remote start before engine running has completed or the vehicle is turned on.
3. Press the brake pedal and turn the ignition on to drive the vehicle.
Additional Engine Run Time
Remote start can be used for up to 30 minutes of total engine run time. After two remote starts of 15 minutes, or multiple shorter time starts totaling 30 minutes have been used, the vehicle must be started and then turned off before the remote start can be used again.
Canceling a Remote Start
To cancel a remote start, do any of the following: . PressS once. The parking lamps will
turn off. . Turn on the hazard warning flashers. . Turn the vehicle on and then back off.
Conditions in Which Remote Start Will Not Work
The remote start will not operate if any of the following occur: . The ignition is in any mode other
than off. . A remote key is in the vehicle. . The hood is not closed. . The hazard warning flashers are on. . There is an emission control system
malfunction. . The engine coolant temperature is
too high. . The oil pressure is low. . The 30 minutes of engine run time have
been used. . The vehicle is not in P (Park).
Door Locks
{ Warning
Unlocked doors can be dangerous. . Passengers, especially children, can
easily open the doors and fall out of a moving vehicle. The doors can be unlocked and opened while the vehicle is moving. The chance of being thrown out of the vehicle in a crash is increased if the doors are not locked. So, all passengers should wear seat belts properly and the doors should be locked whenever the vehicle is driven.
. Young children who get into unlocked vehicles may be unable to get out. A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke. Always lock the vehicle whenever leaving it.
. Outsiders can easily enter through an unlocked door when you slow down or stop the vehicle. Locking the doors can help prevent this from happening.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 16417396) - 2023 - CRC - 5/9/22
16 Keys, Doors, and Windows
To lock or unlock the doors from inside the vehicle: . Press Q or K on a power door lock
switch. . Pull the front door handle once to unlock
and open it. Pull the rear door handle once to unlock it and again to open it.
To lock or unlock the doors from outside the vehicle: . Press Q or K on the remote key. . Use the mechanical key in the driver
door. The key cylinder is covered by a cap. See “Driver Door Key Lock Cylinder Access” later in this section.
Keyless Access
The remote key must be within 1 m (3 ft) of the liftgate or door being opened or locked. To unlock and open any door, press the touchpad on the inside grip area of the outside door handle. Touch the sensor on the front outside door handle to lock. See “Keyless Access Operation” in Remote Key Operation 0 8.
Driver Door Key Lock Cylinder Access (In Case of Dead Battery)
To access the driver door key lock cylinder and unlatch the door:
1. Remove the mechanical key from the remote key.
2. Insert the mechanical key into the slot at the bottom of the handle and push upward all the way until the cover frees. Do not pry or pull on the key.
3. Remove the cover.
4. Insert the mechanical key in the cylinder.
5. Turn the mechanical key clockwise until it stops.
6. Slowly turn the mechanical key counterclockwise while pulling the handle to unlatch the door.
7. Repeat steps 4 and 5 if the door does not fully open.
To replace the cap:
1. Align the top edge of the cover to the handle.
2. Turn downward to snap cover into position.
3. Check to ensure cap is fully seated.
Free-Turning Locks
The door key lock cylinder turns freely when either the wrong key is used, or the correct key is not fully inserted. The free-turning door lock feature prevents the lock cylinder from being forced open. To reset the lock cylinder, ensure the correct key is fully inserted into the lock cylinder. Rotate the key until you feel the lock cylinder click back into place. Remove the key and reinsert fully, rotate the key to unlock the vehicle.
Soft-Close/Cinching
Warning
You or others could be injured if caught in the path of a closing door. Make sure the area is clear when using the automatic soft-close/cinching feature.
If equipped, to close any door, gently push or pull it until the power cinch motor draws the door the rest of the way closed and latches. Pull the handle during a soft-close to cancel the cinching and re-open the door.
Press Q or K on the remote key. See Remote Key Operation 0 8.
Q : Press to lock the doors. The indicator light in the switch will illuminate when locked. K : Press to unlock the doors. The fuel door is also locked or unlocked using these features.
Security Status indicator
A light on the upper surface of the driver's door trim is used to indicate vehicle security status. This light will be OFF any time the ignition is ON, except momentarily when vehicle doors are locking.
Solid : Indicates securing with doors closed.
Fast Flash : Indicates securing with doors open.
Slow Flash : Indicates battery conserving secured state.
No light : Indicates unsecured state.
Delayed Locking
This feature delays the actual locking of the doors until five seconds after all doors are closed. When Q is pressed on the power door lock switch while the door is open, a chime will sound three times indicating that delayed locking is active. The doors will then lock automatically five seconds after all doors are closed. If a door is reopened before five seconds have elapsed, the five-second timer will reset once all the doors are closed again. Press Q on the door lock switch again, or press Q on the remote key, to override this feature and lock the doors immediately. This feature can also be programmed. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Power Door Locks”.
Automatic Door Locks
The doors will lock automatically when all doors are closed, the ignition is on, and the vehicle is shifted out of P (Park).
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 16417396) - 2023 - CRC - 5/9/22
Keys, Doors, and Windows 19
If a vehicle door is unlocked and then opened and closed, the doors will lock either when your foot is removed from the brake or the vehicle speed becomes faster than 13 km/h (8 mph). To unlock the doors: . Press K on the power door lock switch. . Shift the transmission into P (Park). Automatic door locking cannot be disabled. Automatic door unlocking can be programmed. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Power Door Locks”.
Lockout Protection
If the ignition is on or in accessory mode and the power door lock switch is pressed with the driver door open, all the doors will lock and only the driver door will unlock. If the vehicle is off and locking is requested while a door is open, when all doors are closed the vehicle will check for remote keys inside. If a remote key is detected and the number of remote keys inside has not reduced, the driver door will unlock and the horn will chirp three times.
This can be manually overridden by pressing and holding Q on the power door lock switch
Safety Locks
The rear door safety locks prevent passengers from opening the rear doors from inside the vehicle.
The safety lock is on the inside edge of the rear doors. To use the safety lock:
1. Move the lever down to the lock position.
2. Close the door.
3. Do the same for the other rear door.
To open a rear door when the safety lock is on:
1. Unlock the door by activating the inside handle, by pressing the power door unlock switch, or by using the remote key.
2. Open the door from the outside. When the safety lock is enabled, adults and older children will not be able to open the rear door from the inside. Cancel the safety locks to enable the doors to open from the inside. To cancel the safety lock:
1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the
same for the other door.
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