We have classified the 210 complaints from 2004 Toyota Corolla about AIR BAGS into the following categories.
Toyota dealer refused service on the recall despite bringing notice and incident in - claimed it was just a notice and no work needed - asked for a manager - same response. grossinger toyota - address: 1561 north fremont street, chicago, il 60642 phone:(312) 582-1331 very concerned about the safety of my family. *tr
Tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign numbers: 15v285000 (air bags) and 15v043000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 09/18/15*lj
Tl*the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign: 15v043000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
The last 3 times that i tried to make an appointment for my recalls the service writer at kings toyota in cincinnati, oh would not let me make an appointment because they are too busy. *tr
Takata recall; i had an appointment with autonation toyota south austin in october 2014 to fix the air bag issue. i arrived at my appointment and waited for about 4-6 hours only to be told that they did not have the part that they needed to fix my car and remedy the recall issue. this was after they identified all kinds of other problems that they claimed needed to be fixed. it was infuriating that they were not upfront about not having the part when i initially arrived. they then told me that they would give me a rental car because of the other services i agreed to but when i arrived at the rental car counter, they proceeded to charge me all these additional fees. i cancelled the entire request and toyota never fixed my issue. i complained and never received any kind of response from the dealership. see attachment. i still drive my car everyday with the faulty air bags because i don't have time to wait for another 6 hours to be told that the dealership does not have the part. i attempted to schedule another appointment in san marcos but they also claimed they would not know what part was needed and if they had it until they inspected the vehicle. they have the vin number so i don't know why it's so complicated to just order the part ahead of time so my car can be fixed on the day of the appointment and i don't have to miss two days of work. this recall is obviously not a priority for the dealerships yet i'm constantly getting calls and postcards that i need to get the recall issues fixed. perhaps toyota and the nhtsa should train these dealerships to make this recall a priority. time passes and i keep putting myself at risk with these faulty airbags and after three years, i still have not received proper service to fix these issues in an efficient manner that doesn't lead to 2 full days of loss of pay.
Tl* the contact owns a 2004 toyota corolla. the contact received a recall notification for nhtsa campaign number: 14v312000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified. the contact had not experienced a failure.
Tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign number: 15v285000 (air bags). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign numbers: 14v312000 (air bags) and 15v043000 (air bags) several months ago and stated that the parts were not available within a reasonable timeframe to schedule the recall repairs. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repairs. the contact had not experienced a failure.
Tl* the contact owns a 2004 toyota corolla. the contact stated the air bag warning indicator illuminated on the instrumental panel. the vehicle was taken the dealer. the technician diagnosed that the driver air bag needed to be repaired. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 115,000.
Tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign numbers: 15v043000 (air bags) and 14v312000 (air bags); however, the part needed was not available within a reasonable timeframe. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact had not experienced a failure. updated 7/21/15*cn updated 9/22/2015 *js
Tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign numbers: 15v043000 (air bags) and 15v285000 (air bags); however the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* takata recall. the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign number: 15v285000 (air bags). the contact stated that miller toyota of anaheim (located at 1331 n euclid st, anaheim, ca 92801) exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the part was not available for the repair. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2004 toyota corolla. the contact stated that the recall notice for nhtsa campaign number: 14v312000 (air bags) was received in june of 2014. after contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. the manufacturer had not been contacted. the contact had not experienced a failure.
Tl* the contact owns a 2004 toyota corolla. the contact received a recall notification for nhtsa campaign number: 14v312000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
I received a second safety recall notice for my corolla, i scheduled the appointment with autonation toyota in leesburg for monday, june 23. when i made the appointment a week earlier, the mechanic even put me on hold to check his inventory to see the par is available. when i showed up, they told me that toyota has put a hold on this recall. is that correct? i asked them why didn't they call me and let me know? they didn't seem to know. *tr
Tl* the contact owns a 2004 toyota corolla. after the vehicle was started, the front driver side air bag warning light illuminated. the vehicle was taken to a dealer. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 153,767.
Tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign numbers: 15v043000 (air bags) and 14v312000 (air bags); however, the parts needed to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign numbers: 15v043000 (air bags) and 15v285000 (air bags); however, the parts to do the repairs were not available. the contact stated that the manufacturer exceeded a reasonable amount of time to provide the parts to perform the repairs. the contact had not experienced a failure.
Tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign numbers: 15v043000 (air bags) and 14v312000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 7/16/15*cn
Tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign numbers: 15v043000 and 14v312000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2004 toyota corolla. the contact received a notification of nhtsa campaign number: 15v285000 (air bags). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl*the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign number: 14v312000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experience a failure.
Tl* the contact owns a 2004 toyota corolla. while driving at various speeds, the contact heard a noise coming from the front of the vehicle. the vehicle was taken to a dealer. the technician diagnosed that the passenger side air bag needed to be replaced. the vehicle was not repaired due to the parts being unavailable. the vin was included in nhtsa campaign numbers: 14v312000 (air bags) and 15v043000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the failure mileage was 80,000.
Tl*the contact owns a 2004 toyota corolla. the contact received a notification for nhtsa campaign id number: 15v043000 (air bags) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified on the issue. the vin number was not provided. the contact had not experience a failure.
Tl* the contact owns a 2004 toyota corolla. the contact stated that while driving 40 mph, the air bag light illuminated. the vehicle was taken to the dealer for inspection and they stated that the air bag spiral cable needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 165,000.
Tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign number: 14v312000 (air bags) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
I recieved a safety recall notice back in 2013 stating that my vehicle requires installation of the sub-wire harness and replacement of the srs ecu. i have taken my vehicle to the toyaota dealer at least 4 times. starting from april 2013 and the most recent february 28, 2016 and each time they tell me that the parts had been ordered but my car still has not been fixed.
2004 toyota corolla. consumer writes in regards to front passenger airbag inflator recall issues. *smd the consumer was informed the part was not available. it has been over a year and still no remedy is available. *jb
Tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign number: 15v043000 (air bags) however, the part needed to the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* takata recall. the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign number: 15v286000 (air bags) however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign number 13v133000(air bags). the contact took the vehicle to the dealer and the repairs were completed however, the air bag sensor light was illuminated. the manufacturer was made aware of the issue. there were no further repairs made to the vehicle. the failure mileage was 156,000.
Tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign number: 15v285000 (air bags) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2004 toyota corolla. the contact received a recall notice for nhtsa campaign number 13v133000 (air bags) several months ago and was informed by the manufacturer that the remedy had not been finalized. there are no failures at this time.
Tl* the contact owns a 2004 toyota corolla. while driving approximately 40 mph, the contact crashed head on into the rear of another vehicle. the air bags failed to deploy and the vehicle sustained extensive front end damage. a police report was filed. the vehicle was taken to a dealer, but the failure was not diagnosed. the vehicle was repaired. the manufacturer was not made aware of the failure. the contact received notification of nhtsa campaign numbers: 15v043000 (air bags) and 15v285000 (air bags). the approximate failure mileage was 160,000.
Tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign number: 14v312000 (air bags); however, the parts needed were not available for an extended period of time. the dealer did not provide a specific date for when the part would become available to schedule the inspection. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact had not experienced a failure.
A complaint was filed with you on 4/9/13 regarding the recall of toyota's for airbag malfunctions, however, to date, i have not heard anything back re my complaint. now, i receive another recall notice for the supplemental restraint system (srs electronic control unit (ecu) recalls. each time, i called the toyota dealership (dch brunswick toyota, 732.418.7888) and was told, "sorry, we do not have the parts to correct this issue and you will be sent another recall letter; if this was a serious issue, we would do something about it so don't worry. well, i would consider a malfunctioning air bag to be a very serious issue if it were to malfunction while i was driving on a major interstate freeway and couldn't see where i was going due to this malfunctioning airbag issue, wouldn't you??? this would cause a major traffic accident with fatalities! toyota advises that you do not drive your car, however, i am a caregiver to my elderly mom and i need my car to get her where she needs to go as she has stage ii cancer. what is being done to fix this troublesome issue and why can't they get the parts for it??? if i can take the time to send this complaint to you, it would be a common courtesy for someone to contact me with a resolution. thank you. *tr
Heard news report of toyota airbag recall back in 2013. took car to dealership and had that issue resolved. then in june 2014, another recall discussed on tv news and received letter in the mail stating my front passenger airbag inflator was not replaced and replacement is required. however, the letter further states that there is "no remedy available" and it further states that you should not use your vehicle if at all possible. this is an outrageous statement on the part of toyota. as i am the only caregiver to my elderly mother (89 yrs old), it is imperative that i have a safe operating vehicle to take her to oncologists, radiology appointments, dental appointments and primary care check-ups on a weekly basis. my vehicle needs to be repaired before a tragedy occurs with a fatality ending. this is not acceptable and toyota will and should be held responsible to get these repairs done now verses later. to say there is "no remedy available" is like telling a victim that there is no way to find the criminal because they lack the proper equipment in the lab to solve the crime! *tr
Toyota issued out a recall on my vehicle. the recall was on 03-04 corolla's and the issue is that the airbag could deploy at any moment or in the event of an accident it would not deploy. they fixed the computer, sensor assy, the airbag it self and the harness. however, they would not replace a cable(knowing that this part was a faulty part) since they said it wasn't part of the recall. now with this cable its called spiral cable, the reason why it needs to be replaced as well because it could send the wrong signal and still deploy my airbag with out being in an accident or not deploy in the event of an accident. to me they didn't fix the issue.toyota advise me over phone that my vehicle was outside their warranty they said that they wont be able to replace that part and its up to me as the customer to pay for it out of pocket. what makes me upset is that toyota knows this part was faulty and should be part of the recall but yet they fail to include it in the recall. what happens, if im driving and the cable sends the wrong signal and the airbag deploys. i could hurt myself, my passengers and other drivers. the damage could be high since they're many drivers that drive corollas. i believe you need to act on this since it could hurt drivers, which can cause insurance rates to increase which can cause drivers to drive less in return hurting the economy. *tr
2004 toyota corolla. consumer writes in regards to front passenger airbag inflator recall. *smd the consumer stated it has almost been two years, since he/she received the first recall letter and the parts are still not available. *jb
I have received recall letter from toyota to fix the srs electrical issue. i went to the toyota dealer and they fixed the issue. but i am able to hear the electrical noise after the fix also. *tr
Tl* the contacts owns a 2004 toyota corolla. the contact was driving 25 mph and crashed against a van that was exiting from a side street. the air bags failed to deploy. the driver and the front passenger sustained concussions from the seat belt and suffered whiplash. the vehicle was destroyed. a police report was filed. the manufacturer was not made aware of the failure. the contact later received notification of nhtsa campaign 13v029000 (air bags: inadvertent air bag deployment) after the crash had occurred. the failure and current mileage was 120,000. ..updated 06/17/13 *bf
Tl* the contact owns a 2004 toyota corolla. the contact stated that while depressing the brake pedal, the vehicle suddenly accelerated without warning. the contact was unable to stop the vehicle until crashing into a parked vehicle at 30 mph. the air bags failed to deploy. the contact sustained injuries to the neck and the vehicle was towed to the dealer for repairs. the dealer inspected the vehicle and could not determine what caused the acceleration failure. the vin was not available. the failure and the current mileages were 70,000.
Tl* the contact owns a 2004 toyota corolla. the contact received notification of nhtsa campaign numbers: 13v029000 (air bags), 15v043000 (air bags) and 15v285000 (air bags); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
A car crossed my lane from a parking lot causing me to "t-bone" the other vehicle at 40mph. the airbag inflated with a huge force and noise, hitting me in the face, chest and right arm--knocked me out and left me dazed for a while after. there was what i thought was white smoke that filled up the driver and front passenger area. when i got my belongings out of my vehicle several days later, i noticed little bits of what looked like some flecks of dark metal or plastic on the floorboard and passenger seat. i sustained contusions and multiple abrasions to my chest and right arm, two dislocated ribs, a torn rotator cuff and three bulging cervical disks. i had contusions and abrasions on my knees.
Nearly a month after hearing about recall on news, called my local toyota dealership. they told me i had to wait for the recall to be mailed to me. after receiving the recall notice in the mail, i promptly took my car into the toyota dealership where they told me my car is one of few that need the entire computer replaced and it would have to be ordered. it has been two months since and all i get from the dealership is, it is on backorder. received safety recall notice (interim) in mail from toyota, june 15, 2013. called customer experience center at 1-888-270-9371, was answered in a lazy individual who with just the year and make of the car said the parts are not ready yet. is my car safe? should it continue to be driven? when will the defective parts/computer be replaced. *tr
Takata recall takata air bags were recalled never properly fixed by the service people who denied the recall. catalytic converter went out at less than 50000 miles and toyota refused to replace it under the standard warranty. electrical problems with radio system, clock, hazard lights, and dashboard lights which work at intermittent times.
Tl* the contact owns a 2004 toyota corolla. the contact stated that while driving 25 mph, she crashed into the rear of another vehicle. the vehicle was destroyed. the contact sustained minor injuries from the impact. the air bags failed to deploy and a police report was filed of the incident. the vehicle was not inspected in order to determine the cause of the air bag failure. the manufacturer was not notified. the failure mileage was 186,000. the vin was unavailable.
Our airbag light came on, and we had the car checked by airbag service of utah. they found that the spiral cable was defective, so a new part was ordered and replaced. toyota recalled vehicles with the same spiral cable issue, but only beginning with model year 2005. ours is a 2004 model, and we feel that the expenses we put into replacing this part should be reimbursed as part of the recall issues. *tr
We have received our 4th notice to check our airbags. we just got the car back about two months ago and got another letter to bring our car in to check the car airbags. the 3rd time it was the same. we lost the use of our car for a day and was told there was no need to fix anything. since repairs are only done during the week when i work this check is very inconvenient. the checks were done in the last few years with no changes and no repairs done. for the whole dealership, i was told there is just one person who can do this check. appointment must be made two or more months in advance. i am wondering why this same procedure keeps repeating with no remedy. my wife who takes in the car is not given a ride back home or ride to the dealership and must find her own way to and from the dealer. *tr
Tl* the contact owns a 2004 toyota corolla. the contact was involved in a crash however, the air bag failed to deploy. the vehicle was towed to the dealer who was unable to duplicate the failure. the manufacturer was aware of the failure. no repairs were performed. the current and failure mileages were 86,000.