Problems with 2014 Jeep Cherokee POWER TRAIN

Wobble in front end on acceleration. 2nd gear from 1200-2000 rpms. you can feel the vibration in driver and passenger seats. two new front axles and other parts installed on a brand new vehicle. also transmission flashed and still problems with rough shifting. i am in the case management group and waiting to here back from them. don't feel safe in the vehicle but i have no other transportation. *tr

This is a followup complaint to (odi number) 10618847. a phone call was made to ntsb referring to this incident (ref 670186). today while driving in traffic and at an intersection, the 2014 jeep cherokee i was driving bucked violently then stalled. the power steering stopped working and the vehicle was brought to a stop. when i restarted the vehicle, it was not capable of exceeding 3-4mph even though the engine was revving. the boston police responded as i was in a dangerous location and waited with me for an hour until aaa could tow my vehicle back to the dealership. the check engine light and service transmission message appeared on the dashboard. the vehicle was towed to the dealership just days ago under identical circumstances. the last time the dealership performed a 'software update' and assured me that with the new software this problem could not happen again. any assistance you could provide would be very much appreciated. *tr

The vehicle almost from the time of purchase exhibited transmission problems, when merging into traffic the car would lag and not engage. this was something that occurred at what appeared random times. it would jerk to the point that i thought i was rear ended. this persisted and i have taken the vehicle to two different dealerships and worked with three case managers at jeep customer care and the issue was never resolved. this week the transmission completely went out. the car has not been safe for sometime due to situational circumstances. i have had nothing but trouble from the vehicle since purchase (new) and had had to take the vehicle in for repairs multiple times with no resolution made.

Transmission failure 3 times in the first 3000 miles. first failure was while stationary. second was at approx 30mph and 3rd at approx 65mph. failure is unpredictable and causes immediate drop in speed which could result in an accident. car was 'fixed' by jeep dealer each time, car failed in same manner all 3 times. *tr

About 7am on august 3, 2014, i was operating the above vehicle in light traffic on a divided highway. while traveling at about 20mph,the vehicle suddenly bucked and the transmission light came and a message came on stating to put the vehicle into park. at the same time, the power steering also stopped working. i pulled the vehicle over to the side of the road and put the vehicle into park. i waited a period of time before i attempted to put the car back into drive. at this time the check engine light was flashing and the display was flashing in red to check transmission. the drive button was flashing when i re-engaged the car into drive. the engine sounded like it was revving and the vehicle would not go above 5mph. i was less than a mile from home and traffic was light so i drove it back to my house. the vehicle was towed back to the dealership where they explained that this is a "software problem". i am notifying the ntsb as this seems to be a major problem with this vehicle that should most certainly be a mandatory safety recall if this "software problem" is affecting other vehicles. i would not want to see someone experience this problem on the highway. *tr

Vehicle is shifting very hard in low gears, and jumping into a faster drive on long down hill runs. took the car back to the dealer, and they claim they know about this problem and updated the computer. the car still has the same problems. *tr

At low speed turns, left and right, ie in a parking lot or turning at an intersection, popping and groaning from front suspension/steering assembly. very audible and ratcheting feel can be felt in the frame and steering wheel. not an issue when driving straight or at speed. first trip to dealer...could not duplicate. next day, after contacting jeep consumer service, the jeep was taken back to the dealer and i test drove the vehicle in the parking lot for the service consultant. the popping/groaning noise was evident in every turn and the car was taken into the service area for suspected "suspension" problem. next day contact with dealer...they think it is either the axles or transmission. called jeep and they called dealership. i was then told by jeep they were replacing the axles. subsequent msg from service department confirmed they were changing the right front axle but it was back ordered. now two days...no jeep, no transportation, no loaner. i am a master army aviator with thirty years of flying. i know when a machine is broke or about to be. *tr

Right after i purchased the vehicle brand new in august of 1914, the auto transmission jumped at 5 mph to 45 mph when shifting gears. i contacted chrysler jeep and the local jeep dealer did one update on the transmission that did not solver the problem. i contacted chrysler jeep customer service and was told several times that they would send me another update for my vehicle in augusto of 2015 for my problem. it is now september 2, 2015 and no second transmission update has as yet arrived for my problem. the problem is still in the transmission and they have not fixed it yet. i now have other recall issues with the power liftgate but as yet no parts and the ro recall that i have not as yet had done. i want the second update for my auto transmission fixed.

Tl* the contact owns a 2014 jeep cherokee. while driving at an unknown speed, the vehicle shook and vibrated when shifting between first and second gear. the dealer was unable to determine the cause of the failure. the contact indicated that both front axles and motor mounts were replaced. the computer was also updated, but the failure persisted. the manufacturer was notified of the failures, but no solution was offered. the failure mileage was 1,000.

The transmission will not downshift from third gear unless the vehicle comes to a complete stop. when trying to accelerate into traffic during city driving this is very dangerous because the vehicle is unresponsive and will not accelerate. also the vehicle continues to have harsh shifts from first to second gear and from second to third gear even after all recalls have been performed.

After doing my homework and research on a vehicle with #1 safety ratings in its class, i am now in a constant state of fear for the safety of not only myself and my family, but to any other innocent people around me. i travel as little as possible in a vehicle that i am still in debt a very large sum of money on. i took delivery of my 2014 jeep cherokee trailhawk, 4x4 on may 28, 2014. the first issue occurred on july 31, 2014 when the vehicle felt as though the engine dropped out into the street of my neighborhood, disabling the vehicle completely; it was not drivable, nor would it shift into neutral in order to get onto the tow truck. (the transmission and emergency braking systems failed) to make an incredibly long story short...i have experienced this same event as well as many others continuously over a 14 month period in regard to failure of my emergency braking system as well as my transmission to include: jerking so much that my purse flies from seat onto floorboard, jerking that causes my daughter to lunge forward into the back of the front passenger's seat, a stalled vehicle on busy highways and streets on numerous occasions, sudden engagement of emergency brake with the inability to release the brake while stopped at traffic lights; i could go on and on. after a total of 20+ trips to the dealerships for repairs (8-10 of these of which were via tow truck), (3) new transmissions, several repairs and modifications to the emergency braking system...my vehicle is still currently out of commission and not in my possession. i received a call on tues. of this week from the dealership to inform me that a resolution was made; yet another transmission would be installed in my death trap of a vehicle. (this makes #4) to say that this is clearly the definition of insanity is an understatement. something drastic needs to be done before people are killed.

Wobbly and shimmy front end on acceleration. only in 2nd gear from 1700-2000 rpms. you can feel the vibration throughout the whole car, mainly steering wheel and seats. it happens approx. 6 times out of 10 when the car accelerates from a stop. *tr

Incident occurred on freeway while traveling at 70 mph. was traveling in the #1 lane and encountered a slower moving vehicle. changed to the #2 and accelerated, but got no response from the vehicle. the freeway at this portion is a downgrade so vehicle was able to coast downhill. i accelerated again and vehicle failed to accelerate. a "service transmission soon" message was displayed on dashboard. i exited the freeway and came to a complete stop at the bottom of the offramp. i pressed the gas, while in drive, and the vehicle did not move. placed in park and then back in drive and the vehicle did not respond. placed vehicle in park and shut it down and restarted vehicle and it did struggle to move forward several feet. placed vehicle in reverse and it did not respond. repeated sequence of turning it off and back on and the vehicle responded. placed vehicle in drive and it did not respond. repeated sequence and vehicle finally moved forward. was able to slowly drive vehicle to dealership. after half a day dealership stated "chrysler" told them to wiggle the cables and see if any of them are loose. after they determined the cables were not loose they installed the new transmission updates and cleared the error codes. service tech stated the problem should not happen again. so far i have not experienced any other failure with the transmission. *tr

The car suffers from poor shifting characteristics. it experiences extreme lag between the time the accelerator is depressed and the time that the engine responds. shifts to allow passing activities on the highway are especially problematic, as its ability to provide good response/power when attempting to pass at speed is, in a word, crap. the car experiences shift delays when attempting to accelerate from 40+ to 60+, it experiences lag and then sudden acceleration when attempting to maintain speed or accelerate while going uphill, and it experiences slow response off of stops unless the gas pedal is floored. because of its uncertain acceleration response, it is extremely difficult to be comfortable driving this vehicle. jeep needs to recall the car and perform actual qc testing on the transmission. it is simply awful and a dangerous piece of equipment to have on the road. *tr

Vehicle has had shifting problems since shortly after purchasing. it will shift hard at low speeds with normal driving, when accelerating will rev up to high rpm before shifting at high resulting in hard shift. the issue has made it difficult to accelerate onto the freeway in a safe manner. had have vehicle at dealer four times with multiple software updates and vehicle is still not functioning at what would be normal shifting for a normal automatic transmission. *tr

Transmission slipping and sluggish, eventually failed to shift into any gear. *tr

When decelerating for a speed zone, the transmission downshifted from 5th to 4th, the rpms went up approximately 1000 and the car accelerated. the 'unintended' acceleration characteristic is also evident on downhill driving in the mountainous terrain. this occurs or a frequent basis and was evident prior to, and after, a transmission/tcm replacement. my wife no longer feels safe driving this vehicle and has gone back to using her subaru for commuting. there are obvious issues with the engine/transmission control firmware/hardware which need to be addressed. *tr

This is the second incident of this nature. while driving at 75 mph on the interstate, the vehicle lost all drive to the wheels. the vehicle was coasting, with heavy traffic coming from behind. the vehicle was essentially dead on the highway. my wife managed to coast to the shoulder. the vehicle check engine light was on as well a message to "service transmission". the vehicle had to be placed on a flat bed and taken to the dealer. this is not the only incident involving these vehicles. there is a serious problem with the 9 speed transmission, as there have been three technical service bulletins, from chrysler, and our vehicle has had all of them performed. the vehicle is still at the dealers so i am unable to advise what, if any corrective action will be taken. i do know my wife was scared to death when she found herself basically immobile in heavy car and truck traffic, approaching her from the rear at 75 mph. *tr

Started car in garage and in shifting to reverse, heard very loud clunking noise and transmission warning lights on dash turned on. put in park, turned off vehicle, started again and same thing happened. drove vehicle to dealer and car felt like it was stuck in 3rd gear. slow acceleration at stop signs and while on highway, vehicle would not shift and was at 4000 rpm at 60 mph. same thing has happened on 9/19/14 and 10/6/14. dealer updated transmission software once and is waiting for new software update. *tr

Took car in april for steering wheel noise, and there was a slight wobble then when coming out of a turn then. this became more noticeable as the vehicle was driven. took it to another dealership the week of july 21, 2014. at that time new front axles were ordered. took the vehicle in on august 14, 2014 for replacement of front axles. after replacement the concern was worse. they removed axles from a lot vehicle and swapped out. the concern(wobble) is still there. in fact it pretty much happens all the time now when coming out of a turn. a star case was opened with chrysler. received a call today,(september 4,2014) from the service manager and i was told that chrysler engineers were working on a fix for this problem, but not to expect a fix/repair for this for 3-4 months and that they did not think there was a safety issue and that it was safe to drive vehicle. how can they be sure that this is not a safety issue if they don't know what is causing the problem and do not have a solution for this. this is a full time all wheel drive vehicle and if the wheels are not in sync how do we know this will not be a problem when we are on snow covered/slippery roads. because vehicle was purchased in march 2014, it has not been driven on snow covered/slippery roads. *tr

Have experienced horrible shifting problems since i drove the 2014 jeep cherokee trailhawk off the lot. jerks forward from stop and at different gear changes. believe this will cause additional damage to already poor performing transmission. hesitates gear change some times when on highway that could be dangerous. two days ago started vehicle and placed in reverse. jeep slammed into gear and engine light came on. light saying to put vehicle back on park came on. i did this and then put the vehicle back into drive. pressed gas and vehicle went backwards. had to be towed to the dealer. dealer is still evaluating vehicle and has done a software update. i asked about the jerky shifting and they are saying it is normal for the vehicle. they are being slammed with customer complaints about transmission problems according to the service department rep. calling an improperly performing transmission normal because its happening to most of these vehicles is not acceptable. this is an expensive vehicle and never should have been sold under these conditions. others should know what they are getting into by purchasing one of these and jeep needs to rectify this situation immediately. *tr

My wife was driving on a highway at 60 mph when the dashboard lit up like a christmas tree stating 'service transmission immediately'. the transmission went into 'neutral' and she had to drift off to the side of the highway. she had to wait to be towed for over an hour while truck and cars raced paced at 60+ miles an hour.

While driving on freeway smelled burning oil smell and smoke in cabin of car. at first stoplight off freeway smoke was visually evident at right front wheel area and smell of burning oil increased. i got out of car and looked under right front side and noticed oil or grease on catalytic converter. *tr

When car was shifting gears it jerked the whole car and them the screen said service transmission. tried pushing on the gas to go and would barely move. tried switching to neutral and then drive again and could push the pedal to the floor and no power. then put the car in neutral restarted the car and got a little power back but would not go into reverse. the screen kept saying when tried to put into reverse to put it in park and them select gear but would not go into reverse. finally made it home and turned the car off for a bit and restarted and it would let us go into reverse but still has transmission light on. i took the vehicle back a few days after i bought it and told them it was not shifting right. they told me there were some updates and fixed them but it never fixed it. i am very disappointed with jeep knowing they had an issue and still put their cars out there to be sold. i wish people were honest and not sell vehicles that have known issues! *tr

When accelerating from a stop, between 13-20 mph just before the transmission shifts into the next gear the whole vehicle shimmies or wobbles for a few seconds. it happens every time, whether under hard or soft acceleration. it is also more noticeable when turning right. the passenger is even able to feel the shimmy, so it does not only transfer through the pedals or steering wheel. axles have been replaced, software has been updated, but at this point in time there is no known fix for the vehicle. *tr

Vehicle shifts from park into reverse without anyone touching the shift lever. vehicle also changes gears occasionally when driving, e.g., shifts from reverse to drive when backing up, or reverse to neutral. reported to dealer immediately in july 2014 (not aware of problem) and chrysler on 9/29/14 and again 9/9/15. we are now vigilant when shifting gears and before initial acceleration. once moving, the jeep stays in the gear selected, e.g., hasn't shifted out of drive while driving down the road. the shift problem is a progression downward, i.e., park to reverse, reverse to neutral, reverse to drive. unfortunately my wife had another and potentially serious incident this weekend when she parked on level ground, placed the jeep in park, left the engine running, got out of the jeep (briefly to check on something), then the vehicle shifted into reverse and started backwards. my wife had to run and jump into the moving jeep to stop it. on this occasion, she wasn't even in the jeep and there were no passengers, so no one touched the shift lever. there was a significant pause (i.e., time to get out of the jeep and start to walk away) before the jeep changed gears. on the occasions when the jeep shifts from reverse to drive, we have been fortunate that no person or object was close to the front of the jeep and the driver was alert and able to stop within the first few feet; we will not always be so lucky. other manifestation of this shifting problem is when shifted to reverse, we watch the indicator say reverse then, after a noticeable pause with no one touching the gear lever, the jeep will shift into neutral or continue into drive. knowing that this is a problem, we watch the shift sequence closely and catch this "slipping out of gear selected" problem to avoid an accident. is this a drive by wire electrical problem?

Faulty transmission. *tr

While slowing/breaking/decelerating from any speed that has cause vehicle to be in gear 5+, around 35-25mph, transmission will downshift from 5-4 and vehicle will surge. vehicle will not decelerate, transmission remains in gear 4 and rpm remains 2k. excessive pressure is required on brake to slow vehicle. if break is not applied, vehicle will not slow down and will maintain 25mph for extended period of time. measured distance i obtained was 0.4 mile before engine rpm began to decrease below 2k and vehicle began to slow without brake pressure. *tr

Transmission shifts hard from 1st to 2nd, and from 2nd to 3rd. it also has a pronounced "wobble after it shifts from 1st into 2nd gear, and continues until it shifts hard into 3rd gear at about 20 mph. after a stop will not go into 1st gear for a second or two, then abruptly surges forward with more speed than the amount of accelerator you are giving it. when decelerating, the transmission will actually go into 4th gear and add fuel causing the tachometer to go up between 500 and 1000 rpm. the transmission although touted as a "9 speed", is useless, as it will not go in either automatically or manually at any speed below 75 or 76 mph even though it easily could at 67 or 68 mph with sufficient rpm to still maintain speed. this jeep is equipped with the towing package from the factory. towing a 17' boat traveling over 300 miles, the car ran normally on the way to the destination shifting when it needed to and even going into 8th gear a good deal of the trip. on the return trip, the transmission refused to shift out of 5th gear even though the tach was registering 3k to 4k rpm even when going downhill. it also seemed to be losing power and having difficulty going up slight grades on the interstate. a few times i got it into 7th gear by completely letting up on the gas going downhill but as soon as we started up a slight grade it would again go into 5th and not shift into a higher gear. when i reported these problems to the dealer, i was told that this is normal operation for this transmission / vehicle. i've never had a car that did these things and could be called "normal operation". i feel this transmission is a clear danger to all who have bought this vehicle, and the nhtsa really needs to look into this and have chrysler do something soon to rectify these problems before major accidents, injuries, and death are the outcome. *tr

Transmission safety complaint : built 1/2014 delivered 6/2014 purchased jeep cherokee on june 2, 2014 with 170 miles on odometer from capo motors dba orange coast chrysler, jeep ) . returned jeep to sales agent june 10, 2014 complaining of transmission not shifting from forward stopped position correctly .he informed us that transmission must adjust to us. ( 1 ) jeep seems to down shift to a neutral mode even though the transmission indicates jeep is in the drive gear mode. when applying gas to the jeep the transmission hesitates then lunges forward requiring driver to apply the brakes to avoid rear ending vehicle in front. ( 2 ) when applying gas the jeep seems to " quick " shift from lower 1-3 gears to middle gears with excess strong loud force. ( 3 ) when driving down ca. 18 steep mountain two lane highway from 5500 ft. to 1500 ft. .in drive mode the jeep suddenly shifted into neutral when gas was applied rounding a hair pin bend. i could not apply the breaks because of heavy july 4th. boat trailer traffic behind me. i shifted to manual from drive and the number 9 drive mode was indicated. i then move the gear shift to drive minus and 2 mode was indicated. the jeep then lunged to a slower speed. i was able to regain control of jeep to round the bend and immediately pulled to the side of the mountain road. ( 4 ) jeep gets very poor mileage, seems to have high rpm and seems to be stuck in too low of gear on highway. ( 5 ) in city driving any 90 degree stop light turn from a stand still position requires diligence and extreme caution due to transmission hesitation and erratic nature of problem. ( 6 ) transmission oil has had a foul smell at times. *tr

Tl* the contact owns a 2014 jeep cherokee. the contact stated that the shift lever failed to shift gears properly. the vehicle was taken to the dealer several times. the technician was unable to remedy the failure after an unknown manufacturers recall repair was performed. the manufacturer was notified of the failure and they provided no remedy. the approximate failure mileage was 400. ma 10/15/2015 *cn

The car gave a message that the transmission needed service. it then drove a few more miles and then stopped allowing me to accelerate. it was like it was in neutral but the engine would not rev. it did let me drive again after shutting down the car but the pattern continued until we dropped it off at the dealer. we needed to turn the car off and on several times. there was also an unknown smell that came and went. *js

The power train bucks hard, delays forward motion from stop position, especially with a cold start, and is much worse on cold days. had the car back to the dealer several times, called jeep, and they all tell me there is nothing they can do. i have also been told that not all of this model jeep has this problem, i am one of the lucky ones. please help me! i am a realtor and have clients in my car that look at me like, what is wrong with your car, and why isn't jeep doing something about this? i do have several invoices from the dealer, stating my complaints, but nothing has been corrected, they have done "two updates" via their computer system, again, with no results.

While fully locked in park, the vehicle suddenly rolled backward, into a lake, running over my foot, and dragging me into the lake, in 8-10 feet of water. when the vehicle was pulled out of the water, it was still locked in park, but the wheels rolled freely. *tr

While sitting on an incline at a stop light, our brand new 2014 jeep cherokee that had only bought 2 days before shifted in to neutral on its own and rolled backwards when the gas was pressed. we had to shift the transmission into manual and back to auto several times to get the gears to catch. luckily no one was injured and we did not roll backwards into traffic. after that incident the transmission was sluggish and would not shift gears properly. *tr

As described in previous published complaints, the transmission on my 2014 jeep cherokee trail hawk is malfunctioning (software and/or hardware) almost from the start. the last incident--after a previous service at a jeep dealership--was the worst. while sitting at a stop sign (on my way to another dealership to have the vehicle serviced again for "service transmission" message), the "d" started flashing and the message"shift to p then desired gear" appeared. i followed the message's instructions but as i shifted into "d" the vehicle lunged forward (slightly into the near lane of the cross street). if a pedestrian had been walking in front of the vehicle (crossing the street) at that moment he or she may have been hit. if a car had been passing on the cross street in the near lane there could have been an accident. fiat chrysler delayed the sale of the jeep cherokee because of software problems. it appears to me from this site --(and other jeep cherokee forums) and from fiat chrysler's ceo's own words--that the software problems have not been properly addressed. nhtsa needs to act. *tr

Tl* the contact owns a 2014 jeep cherokee. while driving at various speeds and attempting to accelerate, the gears failed to engage and caused the vehicle to lunge forward. the vehicle was taken to the dealer. the technician stated that the vehicle was working up to specifications. the manufacturer was made aware of the failure and sent out an engineer to inspect the vehicle. the vehicle was not repaired. the failure mileage was 300.

Started car in the garage, put the car in reverse and the dash lights were blinking and the radio display flashed and said service trans and the service trans stays lit. had the car towed to the fuller dealer on rt 22. somerville nj. got the car back 8/8/14. the transmission continues to give me problems while shifting. at time i can step on the gas to accelerate and the car doesn't move than all of a sudden will rush forward. slowing down and going around a turn is the worst because stepping back on the gas the car feels as if it's going to stop then at once it will rush forward as if i was stepping on the gas all the way to the floor. had the car back and on 8/21 was pulling out of the driveway at work and heard a terrible grinding noise and lost ability to steer the car. had it towed and the dealer called the next day to tell me that the left front axle had snapped and was probably a defective one from the manufacturer. i want to get rid of the car because i don't feel safe driving it. i'm afraid if i ever need to step on the gas to get out of the way of something, i will not be able to and will be involved in an accident. terrible transmission and will be discussing my concerns with my lawyer.

The car experiences jerky shifts, is very inconsistent when it does shift, and has a lag in acceleration. it does not feel safe to drive because i can't prepare for when it will shift. if i am stopping at a light, it often times will lunge forward - which is dangerous if there is a pedestrian crossing or someone in front of me. if i am at a stop light, and accelerating, the shift between 1st to 2nd and 2nd to 3rd is extremely slow, and then has a hard lunge forward. the dealership says they do not have a solve for it, and jeep won't acknowledge there's a problem. the value of the car has also dropped significantly so i can't get rid of it, without being upside down on what i owe.

My 2014 jeep cherokee has been to the dealership several times for the transmission problems. it lunges forward, stalls when merging into traffic and jerks so hard that it feels like someone has hit me from behind. the dealership has done nothing to fix the problem and say they can't fix it. the transmission is very dangerous and i've nearly hit vehicles in front of me when it lunges forward. this is a dangerous vehicle and it should be taken off the market.

Front end wobbles when taking off from a stop, when going from 1st to 2nd gear. also feels like vehicle is losing traction and hesitates on acceleration from a stop. jeep replaced the half-shafts and did software updates but problem continues. *tr

While shifting at low speeds the vehicle continues to not select the correct gear in the power train / transmission. more often than not, when shifting from reverse to drive it selects 2nd or 3rd gear and when it doesn't move fast enough it slams into 1st. while in drive taking off from stop light for instance, the gears often start with 2nd or 3rd gear again and will not too often revert to 1st gear, it just allows for a very slow start. while visiting the dealership several times for this issue, the dealer / service person advises me it's a matter of time before the transmission / gears explode from this very issue and chrysler knows about the issues but continue to send out recall notices for fixes.

The transmission in shifting from first to second has a vibration. took it in twice and they made some sort of adjustment. now it still has vibration and the shifting is worse from second to first downshifting. you have to come to almost a complete stop before it will downshift to first to get up a hill. now when you step on the gas to pass someone there is a long hesitation before it shifts to go faster. terrible transmission on a brand new vehicle i just wasted forty thousand dollars which i have to pay off for the next four years.

Vehicle was purchased new. jeep cherokee 2014. service transmission light comes on. vehicle will suddenly not accelerate. this occurs randomly and creates a very unsafe driving condition. most especially when merging into traffic.chrysler is aware but will not recall. 2 updates so far. vehicle continues to experience the problem. *tr

The first issue arose as the vehicle was being backed out of a driveway. while still in motion, the vehicle produced an audible and visual collision alert with no obstructions present. the vehicle stopped suddenly, partially in the roadway, shifted to neutral and shut the motor off. it was necessary to cycle the vehicle through stop-accessory-run and back to accessory before the vehicle could be placed in park. once in park, the information center (evic) read "battery voltage low". after returning to the stop position the vehicle was restarted and the malfunction indicator (mil) remained illuminated. scrolling to the battery status on the evic showed a reading of 13.9v, within a normal range. the vehicle was placed in drive and operated properly, except for the mil for 24-hours with multiple starts and stops. the following day, upon starting the vehicle, again an audible and visual alarm sounded and the vehicle shut down completely, with the evic reading 4-wheel drive unavailable. it then changed to adaptive cruise unavailable, then forward collision warning unavailable. an indicator light with an exclamation mark stated that service was required. again, the vehicle was cycled through the stop-accessory-run sequence without the break depressed to re-set the electrical sequencing. the vehicle was restarted and only the mil remained illuminated. the vehicle was then able to be put in gear and returned to service. both occurrences took in excess of one minute to return the vehicle to operational, and had they happened in an active traffic area, would have left the vehicle a sitting duck for oncoming vehicles. the dealership has been notified and an appointment scheduled to address the issues. no repairs completed to date; owner advised that the vehicle is still able to be driven, but to keep the phone number to roadside assistance handy. *tr

I was driving on expressway and vehicle slowed down service transmission light came on.also traction control lite ,check engine and another light came on i was able to pull over vehicle would not shift to park.after several minutes i turned engine off .when i restarted vehicle and shifted to park the shifter got rough and jumped to park.since then the jeep has been at the dealer 2 more times for the same problem. got it back on 10/8/14 and feel very unsafe driving it.this is my fourth jeep and i never had a problem with the other ones. *tr

Shifting in the lower three gears is jerky,rough,inconsistane and dangerous....!!!!

On 6/24/2014 was driving down highway when engine light came on for the first time, there was no loss of power or anything the light just came on. called dealership as i had only had the vehicle 35 days. brought it in was the air intake dealership had it for 5 days. then in october 27th engine light came on again. called dealership brought it back in light went off when i brought it up there had them check for recalls. 10/31/2014 brought it back as light was on again.11/15 brought in because it was not shifting properly it was like the lower gear didn't want to go into the higher gears and shifting really hard, they had it for two days this time. . during thanksgiving tire light came on the factory tire had a defect and had to go to the goodyear dealer for them to replace it. dec 27th called dealership again its not shifting correctly and engine light is on again, at a stop it jerked back and i had to turn the car off and restart in neutral to put back into park. all the lights came on in the dash. i thought i hit something but was just the transmission acting up. it red lines before switching gears took it to the dealership on 12/31/14 to figure out why this is still going on. . as of 1/11/15 it is still at the shop as they are waiting on more "updates" from chrysler. *tr

The vehicle from the time we purchased it from the dealer has had a transmission shifting problem. the problem shifting happens between 1st and 2nd gear and also when you go to stop. recently while driving the transmission seemed to slip and the vehicle was not engaged causing us to pull over to the side of the road. the engine was revving but the transmission was no longer engaged. vehicle was turned off and restarted which we then put the car in drive and moved onto the roadway again. i have brought the vehicle to the dealer for this twice before. on the first visit the dealership said to just drive it and it will smooth out. on the second visit the dealership gave us the first software update which was done in april of this year, but it only lasted around a month or two. the problem is back again and i have made another appointment to bring it in on thursday, july 3rd for another software update. *tr

Tl* the contact owns a 2014 jeep cherokee. while driving 24 mph or less, the vehicle failed to decelerate when the accelerator pedal was released. the contact was able to stop the vehicle by depressing the brake pedal. the vehicle was taken to the dealer for diagnostic testing. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 434.