We have classified the 106 complaints from 2012 Chevrolet Cruze about POWER TRAIN into the following categories.
Purchased 4/25/2012. after driving a little, noticed lack of power, easily stalls, something rolling around in the trunk lid, console piece gaped out, passenger side tail lamp inside trunk bent, engine shutters (after 500 miles it started) when turned on and off. the lack of power and engine stalling are the major safety concerns. when in a stopped position, the car will stall when the clutch is operated correctly. while making a right hand turn from a stop sign, onto route 30, at a blind intersection, the car would not move, once i let the clutch out and was in 1st gear, the car just did not move, i had the gas pushed to the floor and i was only moving inches forward. i was scared, i had my child in the car with me, a tractor trailer could have come up on me 50+ mph hit me or swerved to miss me and hit someone else. the car finally moved after about 45 sec. i then got up to speed in 6th gear. the car then again lost power, i had to down shift from 6th gear to 4th gear to get speed built back up. i got home, about 2 miles, was upset and scared, called apple chevrolet, the car sat until i drove it to the dealership 35 mins from my home the next morning. i told them that it does not happen every day so the chances of it happening again are slim. this would be the 3rd visit to the service dept for the lack of power complaint. i drove with the tech anyway knowing that it was not going to be duplicated. i told the service rep that i wanted a turbo boost gauge put on it because it does not seem to be boosting all the time. when i was called that my car was done and nothing was duplicated, i was told that it was boosting in range. when i picked my car up the next day, there was nothing on my bill that stated that the turbo was even checked. i was told that they cannot put every piece of equipment that they use on each car on every bill. etc...
Tl* the contact owns a 2012 chevrolet cruze. the contact stated that while driving 5 mph, the vehicle hesitated to accelerate into the second gear. the contact mentioned that the failure would occur only when shifting into the second gear from the first gear. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 44,000.
Tl* the contact owns a 2012 chevrolet cruze. the contact was traveling 30 mph when the vehicle jerked while changing from first to second gear. the vehicle was not taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 760 and the current mileage was 1,300. updated 8/23/12 *cn
Back in january 2012, i bought a chevy cruze 2012 with automatic transmission. after two month using this vehicle, i found out it has a problem while driving up/down hill. driving uphill, once i put the transmission into drive and release the brake pedal this car rolls back and the engine cut off. driving downhill, once i put the transmission into rear and release the brake pedal this car goes down and the engine cut off. i went to a chevrolet dealer, they tested my car and another 2012 cruze from their inventory and both cars did the same as i describe above. however, they told me the car is performing as designed and no problems found at this time. then, i contacted gm, gm contacted its dealer, and three days later gm called me back telling me the same 'no problems found'. so, i requested a letter where gm tells me that anything was wrong and they will cover any future issues with the automatic transmission but gm told me that they cannot provide me any document. as a customer, i would like to request an investigation because in my opinion those issues are design defects. thank you in advance for your help. *tr
Coolant smell inside vehicle cabin and outside of vehicle. noticed when i first purchased the car during the winter. this occurs after extended drives, typically more than 30 minutes, during cold weather when using the heat. problem has progressively gotten worse. gm has looked into it approximately 8 times. 4 repair attempts (coolant reservoir cap replacement, water pump, coolant reservoir modification and hvac assembly replacement). problem has not been resolved. internet search has revealed many owners experiencing the same condition, as well as a class action law suit due to the coolant smell inside the vehicle cabin. this is a health risk to all occupants. further research revealed affected models include the: cruze, malibu and sonic. *tr
Tl* the contact owns a 2012 chevrolet cruze. the contact stated that the vehicle hesitated to accelerate from a stop. the contact also stated that the vehicle experienced numerous transmission failures in which the vehicle hesitated to change gears while driving at various speeds. the vehicle was taken to an authorized dealer and the contact was informed that the vehicle was performing to specifications. the manufacturer was also made aware of the failure and stated that the vehicle was performing as intended. the vehicle was not repaired. the failure mileage was 100. updated 07/06/12 *bf
I just bought a 2012 chevy cruze. at take off and turning around curves at low speed the steering and the wheels shake. i took it to the dealership. and couldn't find anything wrong with it but it continues to do it. very upsetting that it is brand new and already having problems. i really like my car but wish it was fixed. *tr
My 2012 chevrolet cruze eco with the 6-speed manual transmission has occasionally refused to go into 4th gear, and grinds occasionally when going into 2nd gear. i get the grind at about 1200 rpm and up. most of my shifting is done at or below 2500 rpm for fuel economy reasons. the clutch pedal can be pushed to the floor, the engine rev-matched, and it will still balk/grind in those gears.this is my second manual transmission car after putting 70,000 miles on my first one, so i know how to drive a manual transmission without grinding the gears. the car presently has 4700 miles on it, and the problem started at approximately 1000 miles. i'm worried that i might need to do a quick shift to accelerate quickly in an emergency situation and be unable to do so thanks to the balkiness of the transmission. *tr