We have classified the 105 complaints from 2009 Toyota Tacoma about SUSPENSION into the following categories.
Front lower ball joints early signs of failure could lead to major accident. clunking sounds from front end. grease already leaking. fear of joint failure.
Tl* the contact owns a 2009 toyota tacoma. the contact stated that the vehicle was taken to charlie's toyota (451 western ave, augusta, me 04330 (207) 622-4748) after he received notification of nhtsa campaign number: 14v604000 (suspension). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that the vehicle was inspected and diagnosed, and was informed that the frame needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the issue and was able to confirm that the parts were ordered. the failure mileage was 204,333. parts distribution disconnect.
The welds lower control arm mount on the driver side failed when i applied the brakes at high speed and almost caused an accident and almost completely removed my wheel and the lower control arm from the car.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. a local dealer (rice's toyota located at 2630 battleground ave greensboro, nc 27408 336-288-1190) confirmed that the remedy parts were on backorder. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.
Waited for 2 years and finally got called from the dealer. today i was told that the technician will inspect it and if in need will order the part. the manufacturer in the recall letter promise to replace the leaf springs, the dealer will replace them only if needed.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to manhattan toyota dealer (located at 1500 n del sepulveda blvd, manhattan beach, ca 90266) where the contact was informed that the part was on backorder and would be ordered. the vehicle was not repaired. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Nhtsa recall number 14vg-604 i own a 2009 toyota tacoma. currently there is a recall on my truck. nhtsa recall number 14vg-604. i took my truck into the toyota dealership to have the part replaced for the recall. toyota stated they were unable to repair the parts for the recall because the truck has aftermarket parts on it. they stated that it would cost me an additional 160 for the u-bolts to be replaced in order to repair the recall. i called and spoke with the national dot and toyota customer service, to see if they would be able to repair and replace all the parts needed at no cost to me but were unable to preform the repair. i am writing this complaint due to the fact of a safety concern.
I have been waiting since 9/24/2014 for you to make toyota accountable for their vehicles. it is now 1/23/2017 and you have not done a [xxx] thing! why do i even bother writing to you when i know it'll be atleast 2 more years before you ever make toyota be accountable for their bad parts, etc... or is this the usual bureaucratic stuff that goes on in dc to make the consumer feel like something is actually being done, when all you're doing is wasting paper by sending us recall bs that really never matters to you anyway!!! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Nhtsa recall number: opens new window takes away from vin lookup section> 14v604 recall date: september 29, 2014 manufacturer recall number: e02 summary: the subject vehicles? rear suspension system contains leaf springs that are constructed of either three or four leaves. there is a possibility that a leaf could fracture due to stress and corrosion. if this occurs and the vehicle continues to be operated, the broken leaf could move out of position and contact surrounding components, including the fuel tank. safety risk: if the broken leaf contacts the fuel tank repeatedly, it could puncture the tank and cause a fuel leak. in the presence of an ignition source, this could result in a fire. remedy: toyota will replace the leaf springs with newly designed ones. recall status: recall incomplete manufacturer notes:
My 09 tacoma vibrated at certain speeds and slightly swerved going down the highway causing instability and lack of control. also heard some clanking in the rear end. upon examination the rear leaf springs in both sides were broken. according to the mechanic one spring was actually rubbing the tire . toyota had numerous recalls for tacoma rear leaf springs because they were breaking. however, when i called toyota they told me my vehicle came from a different plant and did not qualify. i never abused this vehicle no reason for this issue they should add this plant to the recall list to avoid accident and injury. i should disclose that i had two bad wheel bearings as well which may have resulted from the stress caused by the leaf springs. just don't know. however, not just a coincidence that both springs broke on a tacoma that is well known for this problem. thank you *tr
Tl* the contact owns a 2009 toyota tacoma. the contact took the vehicle to the dealer to be repaired per nhtsa campaign number: 14v604000 (suspension). the dealer stated that the repair could not be completed due to modifications on the vehicle. the contact was advised to un-modify the vehicle to remedy the recall. afterwards, it could be modified again at the contact's expense. the manufacturer was notified of the issue. the contact had not experienced a failure.
I contacted toyota on 8/10/16 to report a broken leaf spring (currently on a recall list). the rep was friendly, but i was told i had to go to a dealer to have it replaced. the transferred me to the dealer and then to the parts office who told me that it would take 6 weeks to get the part. one of the problems associated with this recall is that there is a chance that the broken leaf spring moves and hits the gas tank and causes a fire. when i asked if i could take it to a leaf spring replacement company, i was told that i could, but toyota may not reimburse me. then in the next breath, the rep tells me how important toyota puts safety. really? they want me to drive around for 6 weeks and take a chance in causing a fire in my vehicle instead of taking it to a knowledgeable repair company.
I am still waiting for a solution to the defective leaf spring replacement issue with my vehicle. toyota has neglected provide an update or replacement leaf-spring solution to the noted issue.
I received a notice of recall over a year ago, but only got the actual recall notice about a month ago. i scheduled an appointment to have the rear leaf springs replaced at toyota of poway. when i arrived for the appointment i was told they did not have the recall parts! i called the toyota customer experience line and despite what the recall letter said, i was told that the dealership would not have the parts and that the dealership would only do an inspection first. i am complaining because of the in accurate instructions in the recall letter and because the local dealership apparently has no idea how to remedy the issue.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect. the vin was not available.
Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). safety recall [xxx]- rear leaf springs. customer: [xxx] took car to toyota richardson in richardson tx for brake and recall repair in june 2016. they gladly fixed the breaks for $600 bucks, but had to order parts for the recall and call me when ready. left a bad review on their requested customer survey because it felt like a "bait and switch" . was called by svc dept manager. he assured me that they would order the parts and call me. i never got the call. i called them on march 2, 2017 to find the status of parts, and no parts were ordered. no guarantee that they will honor the safety recall. i have attached a copy of the 1st page of the invoice documenting that the truck was delivered for the repairs that i have mentioned above. *dl
Tl* the contact owns a 2009 toyota tacoma. the contact stated that the vehicle was serviced under nhtsa campaign number: 14v604000 (suspension); however, the remedy caused the load and tow weight capacity to be reduced. the vehicle no longer met the manufacturer's gross load specifications. the manufacturer was notified of the issue. the contact was concerned of the potential safety hazard. the contact had not experienced a failure.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Lack of alignment during toyota safety recall e02 / nhtsa recall id 14v 604 i am concerned with the lack of vehicle alignment as an included part of e02 post replacement of the rear spring packs. when the rear springs are removed from the vehicle, the rear axle often shifts such that is it no longer in the same position as it was previously installed. thus the vehicle is no longer properly aligned, as front toe is set based on the thrust angle of the rear axle. the thrust angle is derivative of the alignment of the axle relative to the longitudinal axis of the vehicle, and creates a moment about the yaw axis of the vehicle. re-alignment of the front of the vehicle provides corrective measure by setting front wheel toe to account for the position of the rear axle, thus ensuring the vehicle tracks correctly and is stable during dynamic maneuvers. when the tacoma first entered the servicing dealer it was confirmed to be correctly aligned. however, the pre-alignment numbers on the hunter expressalign sheet show that the rear axle position after performing e02 has shifted -0.15 [iso] about its vertical axis relative to the position prior to rear spring replacement. failure to have the tacoma realigned would have resulted in the need to counter-steer the vehicle to maintain a straight trajectory during normal operation. it is unacceptable that the customer should be expected to bear the burden of cost for the alignment, when it is necessitated by the corrective actions prescribed by toyota during e02. failure to re-align vehicles becomes a safety concern, namely due to uneven tire wear and the potential for instability of the vehicle due to misaligned axles causing the vehicle to increase tendencies to over-steer. i am disappointed in toyota's apparent disregard for owner safety and feel this is an issue that should be addressed with urgency.
I took the vehicle in for the suspension recall repair. the dealer stated that upon inspection my vehicle has the proper parts. i find this hard to believe as this vehicle had a broken leaf spring when it was approx. 2 years old. if the problem is breaking leaf springs,then how can a vehicle under recall that had a prior broken leaf spring not be repaired?
I received the recall notice for this vehicle. i took the vehicle in for repair. the dealer said i had the proper springs on the vehicle and no repair was needed. i find this hard o believe since rear leafspring broke on this vehicle when it was approx. 2 yrs. old. how then could it have the proper springs?
I took my vehicle in for the notified recall repair., ( replace defective leaf springs ). the dealership said my vehicle didn't need the repair. this vehicle had a leaf spring break when it was two years old. ive had problems with this dealership in the past re: poor work. the consumer stated the vehicle was repaired, despite being told another dealer had already performed the work. a visual inspection revealed a broken rear leaf spring. updated 07/05/16. *jb
Tl* the contact owns a 2009 toyota tacoma. while driving 2 mph, the contact heard an abnormal noise underneath the vehicle. the dealer repaired the vehicle under nhtsa campaign number: 14v604000 (suspension); however, the failure recurred. the vehicle was taken to an independent mechanic who stated that the subframe and rear passenger side leaf spring fractured due to corrosion. the mechanic diagnosed that the subframe needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 50,500.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension) however, the part for the repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced any failures. the manufacturer was not made aware of the issue. vin tool confirms parts not yet available. updated 07/27/16*lj the consumer stated the vehicle was repaired. updated 07/28/16.*jb
Toyota seems to be dragging there feet on the leaf spring fix for the tacomas.its been going on 2 years,whats being done?how many trucks have burned up or crashed because of this problem.
Received letter from toyota 2 years ago about leaf spring recall. at this point my leaf springs have weakened to the point of not being able to haul anything in the bed. even driving down the interstate every bump or dip i hit in the road my truck now bottoms out. i contacted toyota on 1/18/2016 with a complaint about the weakened state of the springs and my concern that they may break at anytime and also the fact of what else will be weakened, wore out or broke by the time the recall is ready. i received an email several days later stating that the recall was not ready and apologized for my inconvenience and frustrations. i believe they have had ample enough time to manufacture the parts and start bringing them in for repair. i was told the recall would be ready in early 2016. we are now into march and i cannot go any longer with the weakened state of the springs. i have asked the dealers and they cannot even tell me any information on this problem. i have already filed a complaint with toyota about this issue and it is under file #1601210129. this has been an issue with my truck around the 50,000 mile mark and i have just chalked it up as parts becoming weak and wore out over time. i had plans to add a leaf to the rear suspension to bring the ride back to were it once was. since the recall has came out i gave up that idea and have been waiting impatiently since. like i said something needs to be done they have had ample enough time to correct this issue.
My 2009 toyota tacoma has been under recall for the rear leaf springs since 2014. i have called the dealership monthly to find out if/when the repairs are going to begin! there is still no resolution to this safety issue on this vehicle! this is unacceptable!
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2009 toyota tacoma. the contact received a notification of nhtsa campaign number: 14v604000 (suspension); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2009 toyota tacoma. the contact noticed that the rear leaf spring fractured. the vehicle was not taken to a dealer or diagnosed. the vehicle was not repaired. the contact received a notification of nhtsa campaign number: 14v604000 (suspension); however, the part to the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the failure mileage was unknown. vin tool confirms parts not available. updated 02/12/16*lj
In 2013 our leafspring's broke and we had to replace them. toyota stared a recall notice but had no solution in 2014. a year letter we received a notice they were still working on it. we requested a reimbursement for the money we paid out to have them repaired and they said no. just recently they said we could submit all my paperwork for possible reimbursement. we submitted mechanics bill, canceled check and bank statement also current registration and title. i just received a letter telling me again that i needed to submit those items. i called and on the phone they admitted they had the paperwork i sent and they even went as far as calling the mechanic ( while i was on the line ) on to confirm he did the work and now they want a written statement from the mechanic on how my truck was acting when it came in for the repairs what parts and numbers he used along with his remedy and the outcome. this is on the bill i paid ( except the part #) i do not understand why they are asking me for all the paperwork again and neither do their employees i have spoken to. i believe toyota is just trying to get out of paying for the repairs on their recall. i still remember driving down the road and hearing this god awful noise, worse than a clunk. took it to the toyota dealer and they said they leaf spings were bad. i had them replaced at our local auto shop because they wanted almost half of what toyota wanted replace them. so far the replacements are working.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension); however, the parts were unavailable to perform the recall repairs. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 09/18/15*lj
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension); however, the part was unavailable to perform the repair. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 09/03/15*lj updated 10/26/2017*cn
Approximately 2 years ago, i found that the leaf springs on my 09 toyota tacoma had broken so i had them replaced. if memory serves me correctly i had them replaced a second time for the same issue. since then i have been contacted by toyota regarding a recall on the 09 tacoma leaf springs. researching the internet i found that toyota had announced in november of 2014 that there was a problem, that they would be seeking a solution and notifying owners. here it is august 2015 and they still have not found a solution for this very simple problem and i am in the same boat as i was months ago. each time i contact toyota i am told that they are working on a solution almost a year later.
Tl* the contact owns a 2009 toyota tacoma. the contact received a notification for nhtsa campaign number: 14v604000 (suspension); however, the part needed to do the repair was not available. the contact felt the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 7/7/15*cn the consumer stated a visual inspection was performed on the vehicle by a toyota tech. the vehicle was found to be "ok at this time". updated 9/19/2015 *js
Tl* the contact owns a 2009 toyota tacoma. the contact received a notice for nhtsa campaign number: 14v604000 (suspension) in december of 2014, however the part to do the repair was not available. the contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vin was not available. the contact had not experienced a failure.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 5/18/15*cn updated 05/28/15*jb
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Toyota is not addressing the tacoma rear leaf spring safety recall in a reasonable time. i was notified of the leaf spring recall in the fall of 2014. in march of 2015 i took my 2009 tacoma to the dealer to investigate excessive noise coming from the rear of the truck. dealer service department determined that one of the leaf springs had fractured and needed to be replaced per the safety recall. dealer ordered the replacement springs but was unable to provide a time when they would be available so the repair could be completed. after nearly a month, still waiting for parts. calls to both the dealer and toyota corporate to find out when the parts would be available have been fruitless. both state that the replacement leaf springs are unavailable and will not provide a date when they will be available. given the length of time that toyota has known about this safety issue, i find that this is lack of repair parts and addressing this safety issue is unacceptable especially for owners such as myself who are known to have fractured leaf springs. recommend that nhtsa investigate with toyota as to why this safety recall is not being addressed in a prompt manner. *tr
What has happened to recall number 14v604? it's been in the system now for 6 months. *tr
Tl*the contact owns a 2009 toyota tacoma. the contact stated that while at approximately 50 mph, the vehicle went over a speed bump and the sound of metal banging came from the rear of the vehicle. the contact noticed that a metal leaf spring fractured on the rear of the vehicle without warning. the vehicle was taken to a dealer. the technician diagnosed that the leaf springs fractured and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and the vin was included in nhtsa campaign: 14v604000 (suspension). the failure mileage was 123,000.
Tl*the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the contact had not experienced a failure. updated 4/7/15*cn
Tl* the contact owns a 2009 toyota tacoma. the contact received a notification of nhtsa campaign number: 14v604000 (suspension) in september of 2014. the dealer stated that a remedy had not yet been implemented to deter the failure. as a result, the contact started noticing a clunking noise coming from the rear passenger side of the vehicle. after inspecting the vehicle, the contact noticed that the rear passenger wheel leaf spring fractured. the dealer was not made aware of the failure. the contact felt the manufacturer exceeded a reasonable amount of time for repair. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 80,000.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension) and stated that the part needed was not available within a reasonable time frame to schedule the repair. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact had not experienced a failure. updated 7/7/15*cn
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension); however, the part was unavailable to perform the repair. the contact had not experienced a failure. the manufacturer was notified of the issue. the vehicle was not repaired.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.