We have classified the 105 complaints from 2009 Toyota Tacoma about SUSPENSION into the following categories.
Vehicle recall notification received as on date above and to date toyota has not notified me of any remedy. believe that this is an excessive wait time for toyota to get recall fix completed.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. the dealer did not provide a specific date for when the part would become available. the manufacturer was notified. the contact had not experienced a failure.
In september 2014 a recall was announced on my style 2009 toyota tacoma pick up because the rear leaf springs could corrode and break. on november 14, 2014, i received a recall notice letter from toyota that my vehicle was being recalled due to this issue. i have contacted toyota manufacturing company on numerous occasions only to be told "we are working on it" (replacing the springs). that is the only answer i have ever received. even their website states "we are working on it". i want to know when these springs will be replaced on my vehicle!!!
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension) however, the part to do the repaired was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of this issue. the contact had not experienced a failure.
Tl* takata recall. the contact owns a 2009 toyota tacoma. the contact received a notice for nhtsa campaign number: 14v604000 (suspension). the part was not available for longer than 14 months. the contact called the dealer and the manufacturer for months, but they could not determine when the vehicle would be repaired. the contact was not experiencing a failure. parts distribution disconnect.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vin was not provided. the contact had not experienced a failure. updated 1/21/2016 *ss *tr
Tl* the contact owns a 2009 toyota tacoma. the contact received a recall notification for nhtsa campaign number: 14v604000 (suspension) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
I was driving home from work on 10/10/2014 when i heard a weird sound from under my vehicle. i pulled over and looked under my vehicle and noticed my rear leave spring was snapped in the middle and at a 90 degree angle. *tr
2009 toyota tacoma. consumer writes in regards to vehicle passenger leaf spring cracked. *smd the consumer stated the dealer did not follow through with the terms of the recall and only replaced the passenger leaf spring, when the driver side should have been replaced as well. since the driver's side was not replaced, it left the vehicle sitting in an awkward manner. the dealer claimed the would replace the driver side leaf spring. however, they only made the problem worse. *jb
Toyota has notified me (nhtsa recall number: 14v604) on september 29, 2014 and again in september, 2015 concerning the rear suspension system of my tacoma toyota truck. i am very concerned that this safety recall 'fix' has gone on much too long. i have contacted my local dealer to see about this recall but they say they have not received the needed parts from toyota. i also called toyota hq and they too did not know when the remedy would be available. in the mean time my leaf springs occasionally make noises described by the dealer as a potential safety problem. my question: why is it taking toyota so long to repair what appears to be a simple problem? am i endangering my family and myself by continuing to drive my 2009 tacoma?
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl- the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign numbers: 14v604000 (suspension), 13v337000 (seat belts) and 11v148 (tire) the contact called several dealers including the toyota direct dealer (614-476-1979, located at 4248 morse rd, columbus, oh 43230) and it was confirmed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect fe
September 29, 2014 toyota motors informed nhtsa of plans to conduct a voluntary recall of the toyota pre-runner pickup trucks. the problem is that the leaf spring is defective and could fracture due to corrosion and stress. i have a leaf spring that is not fractured or cracked but is making a lot of strange noises and my mechanic says the leaf spring on one side is defective. i have taken it to my dealer twice and they refuse to replace it because it is not cracked. i have called toyota customer service twice also and they refuse to rectify the problem. how long is it going to take toyota to deal with this recall or are they waiting for a few people to die. why can't they be proactive instead of reactive after people are injured.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was not contacted. the manufacturer was notified of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension). the contact stated that the manufacturer exceeded a reasonable amount of time for the repair. the dealer stated that a remedy had not been determined by the manufacturer in order to perform the recall repair. the manufacturer was made aware of the delay. the contact had not experienced a failure.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
There was a recall last 9/2014 and to this date it has not been fixed.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension); however, the part to do the repair was unavailable, the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. the contact had not experienced a failure.
Nhtsa recall number: opens new window takes away from vin lookup section> 14v604 recall date: september 29, 2014 manufacturer recall number: e02 this recall has been ongoing since 9/2014 and nothing has been done. when are you going to force toyota to do something about this dangerous condition? supposedly they are working on a solution, but, when you live in the west and rely on your vehicle for firewood gathering, etc... traveling down rough country dirt roads, then you need to be sure your vehicle is going to stand up to the test of living in the west. are you at the nhtsa going to do anything about forcing toyota to take action on their vehicles, or sit around and do nothing? it has now been over 2 years since this recall was started and still nothing is being done about it. please respond to my questions and let me know what you plan on doing!!!!!! i did receive a 2nd notice regarding the recall from toyota, saying they would have the remedy in place in the early part of 2016, but now it is almost september (2 years) and still nothing is done about the rear leaf springs. please advise!!!!!!
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign: 14v604000 (suspension) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Nhtsa recall number: opens new window takes away from vin lookup section> 14v604 recall date: september 29, 2014 manufacturer recall number: e12 this has been open way too long and should have been resolved by now. i drive an 09 tacoma, just what the heck is nhtsa doing to keep me safe? *tr
Received recall notice concerning real leaf spring possible malfunction in september 2014. had inspection done at reliable toyota and they confirmed repiar need. still waiting to hear from them as to when i can bring vehicle in for fix. this is november 2016!! rear leaf springrecall notice nhtsa 14v604.
Driver's side rear bottom leaf spring failed in fatigue. the failed spring caused damage and deformation to the brake line. i consider this a premature life as this vehicle has not experienced towing or off road use. *tr
No accident or breakage of rear leaf springs, but i was notified in 2014 of the recall notice and it is now 11/2015 and their is still no remedy! this is too long a period for a recall to be on hold, when i haul firewood, a boat, items to the landfill and grandkids and have to worry about a leaf spring breaking and causing an accident or injury to my family. toyota makes lots of money off of their vehicles and this should be top priority on their list and you can bet it will be the last toyota i buy. i'll go back to buying american made vehicles instead of imports! i guess that's what i get for buying a toyota! i do have a case # 1509 from toyota, but they still will not prepare a remedy, and i think this is bs... you took my money for the truck, now fix it in a timely manner and quit screwing us around. i can see there are lots of unhappy owners with this same issue from the complaints.
Approx. 6 months ago i received a letter from toyota that the rear leaf spring was defective. i got the letter after the leaf in my tacoma had broke and replaced. the letter states i'm supposed to get reimbursed for my expense but as of today i haven't received the instructions how. *tr
Rear leaf spring recall - received safety recall interim notice sept. 2014 advising of defective rear leaf spring. contacted dealership numerous times for repair, and advised continually toyota has not yet designed or created a fix for the problem. as of july 28, 2015 dealership still does not have replacement part for the defective rear leaf spring. i have advised dealership multiple times that the vehicle when stopped and brake applied, vehicle abruptly without warning jolts forward on its own and makes a loud clunk immediately afterwards. feels as if the vehicle has been hit from behind from another vehicle, when in fact it has not. dealership confirmed that the issues explained above are definitely related to the faulty rear leaf spring, but has no answers or any remedy of problem. i was also advised by dealership that rear leaf spring may cause brakes to fail or fuel tank to be punctured and cause fire. this is definitely not safe, and we are concerned for our safety! please intervene! updated 12/12/2017*cn
I have been waiting for over 1 year to have the recalled leaf springs dealt with on my truck. in february 2015, my leaf spring broke, 6 months after the first and only recall notification letter.. my dealer had " at least a 6 month wait" for the part. my mechanic repaired it and i paid the bill. toyota filed a case number and stated i would be reimbursed when the remedy recall was announced. after another 6 months, i have yet to hear anything from toyota or white river toyota.i spoke with my dealer today,and they "have no idea when the remedy will be available, waiting to hear from toyota headquarters". i spoke to toyota today and they could not give many information regarding reimbursement, when they would be able to fix the leaf spring, or the status of my case. i find it disturbing that a safery issue is taking over 14 months to resolve when it only involves manufacturing replacement springs. i also am angry that no one at toyota has any timetable on resolving the issue.
Tl* the contact owns a 2009 toyota tacoma. the contact stated that the vehicle was taken for inspection where it was diagnosed that two leaf springs were cracked and needed to be replaced. the failure and current mileage were 55,000. updated 08/19/14*lj updated 08/23/2017*ct
Noticed rattle in rear chassie area .inspect found both rear leaf spring broken rubbing near brake lines.asked dealer about issue said not defective.had to immediately order install new springs at great inconvenience and expense. this july 2014 . oct,2014 news release declares 640,000 vehicles defective contact toyota they say submit invoice parts labor will reimburse. nov 2014 no word contact toyota they say "remedy" in works now must wait an undetermined time..no answer to define "remedy" out $865.00 parts labor..ps toyota says will not pay labor because owner installed parts..what can i do?? *tr
8/4/14 the left rear spring broke severing the brake line, leaving her with no ability to stop the truck. 7/12/13 the right rear spring was found to be broken. both the toyota dealer and the shop that fixed the springs told me that this was very common in these trucks. had my daughter lost her brakes ten minutes earlier, she would have been on the interstate and the results could have been tragic.. updated 08-20-14 *bf. updated 08/27/2014 *js
A broken leaf spring cut my brake line and my brakes stopped working with my 8 year old child in the truck. i had already replaced a leaf spring on the other side. this could have caused a very serious accident, luckily the brakes still had some fluid in them when i realized there was an issue. the truck had to be towed to the dealership for repair. *tr
tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension) but the manufacturer had not supplied the remedy parts for an extended period. the manufacturer was contacted and had been unable to specify a reasonable time frame to supply the part to the dealer. the vin was not available. the contact had not experienced a failure.
Left rear leaf spring snapped while driving. *tr
I heard a rattling noise from the right rear of the truck while driving on a bumpy side road. i investigated and discovered the bottom leaf spring had broken in half. doing some online research i discovered that this is a very common problem with tacoma's. i contacted the dealer and it is not a covered item (no tbs) and it would cost over $1800. i went to my local mechanic which saved me $700. during the repair it was discovered that both right and left were broken. my mechanic informed me that this is a very common problem; that toyota lengthened the springs to soften the ride, as a result compromised the strength. the leaf springs have always squeaked just by getting in and out of the truck. there is a sticker on the door frame stating that the load rating has been reduced by 290 lbs for this vehicle, i wondered why now i know, cheap springs! *tr
Tl* the contact owns a 2009 toyota tacoma. while driving approximately 10 mph, there was an abnormal noise coming from the rear of the vehicle. the vehicle was taken to an independent mechanic where it was diagnosed that the rear passenger side leaf springs needed to be replaced. the vehicle was repaired. the contact received notification of nhtsa campaign number:14v604000 (suspension) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 61,020. ma 10/22/2015. updated 12/23/15*js
After hearing clunking noises in the rear end of the truck, an inspection revealed broken rear leaf springs. the springs were replaced by a local mechanic at a cost of nearly $1100. i consider the failure of the springs to be premature as i do not use the truck for heavy hauling. research reveals that this is a common problem with this model truck. *tr
Tl* the contact owns a 2009 toyota tacoma. the contact stated that the subframe and the braces for the rear panel were corroded. the vehicle was not diagnosed or repaired. the contact referenced nhtsa campaign number: 14v604000 (suspension). the manufacturer was not made aware of the failure. the failure mileage was 25,000.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 toyota tacoma. while the vehicle was at an independent mechanic for a routine service, the mechanic diagnosed that the rear passenger side leaf spring needed to be replaced. the vehicle was repaired. the contact received notification of nhtsa campaign number: 14v604000 (suspension) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not notified of the failure. the failure mileage was 76,000. updated 6/26/15*cn updated 07/02/15*jb
2005-2011 toyota tacoma rear leaf spring recall - nhtsa recall - 14v-604. purchased replacement springs and paid dealership to install in aug. 2013 because my vehicle was out of warranty and springs broken. when recall announced in 2016, i requested reimbursement for parts & installation from toyota motor sales. i have submitted over 10 responses with requested documentation and toyota motor sales refuses to reimburse stating they need documentation from the dealership which has been provided more than once. i filed a bbb complaint and the dealership's response was to contact the manufacturer.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign number: 14v604000 (suspension) however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2009 toyota tacoma. the contact received notification of nhtsa campaign numbers: 14v604000 (suspension) and 13v337000 (seat belts); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the issue. the contact had not experienced a failure.
The rear leaf springs broke on the tacoma, i had to pay for new, and was told they intend to replace the remaining when "they come in." for 2 years i have been waiting for the springs "to come in". they will supposedly reimburse me for the broken side ($300.00), when the new "come in". really? 2 years? whats going on?
I was driving at approximately 35 mph on a suburban road. when i drove over any small bumps in the road, a loud metallic clinking sound could be heard issuing from the rear of the vehicle. an inspection revealed that the left leaf spring had broken and was smacking against the rear axle when the rear suspension was put in motion. it was mandatory that i replace the leaf springs on both sides of the vehicle in the interest of safety and drivability. the repair cost me $491 (i have the receipt); the incident was unnerving and caused considerable bother and inconvenience. *tr
Tl* the contact owns a 2009 toyota tacoma. the contact stated that when the brake pedal was depressed, there was an abnormal noise coming from the rear of the vehicle. the contact received a recall notification for nhtsa campaign number: 14v604000 (suspension) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 116,000.
Noticed a loud rattle in the rear of vehicle. *tr
At my state inspection i was told the front ball joints were very bad. i contacted the dealer and was told they were not under warranty, they would cost $800.00 to repair and they had not experienced this failure before at such low mileage. this year i took my truck in for inspection to find the rear leaf springs on both sides were broken. when i contacted the dealer i was again told it was not a warranty issue and they had not experienced it before. i asked to have the contact information for the toyota district representative, but was told they did not give that information out. i sent a complaint via email to toyota corporate and at this point have received not response. the local repair shops tell me they have repaired many of these trucks for these problems. the internet is awash with complaints regarding broken springs. i was lucky, i discovered the problem before the spring piece reached my rear tire. i believe this is a potentially very serious safety issue that the company is taking no responsibility to resolve. *tr
Found a broken leaf on the rear suspension on the left hand side, it was the middle leaf not the main leaf. must have happened in the last 2700 miles. was under the truck at 65,000 and all was good. i do not load this truck, it can't take it. it is basically a passenger car with a cargo box, and thats how i use it. called local dealer and was told there are no recalls or service letters. called a local spring shop and when i gave them the make and model, they said they weren't surprised, they do a lot of single leafs on tacomas, and at a wide range of mileage. they have done replacements on vehicles from 18k-80k. *js
At 59,500 miles the left front wheel bearing started making a lot of noise and vibration and noticeably altered the steering. the wheel bearing was replaced under warranty. now at 90,000 miles the bearing is faulty again and toyota refuses to fix it again. i took it to my mechanic who told me that he sees a lot of failed wheel bearings on the tacomas. a failed bearing can result in the wheel locking up or falling off at highway speeds. *tr