2019 subaru outback purchased december 2018, sand strike chipped and cracked the windshield within one month. this morning as we were driving down the street with no other traffic my wife noticed a crack forming and growing up from the bottom of the windshield on the passenger's side. the crack is now 17" long
Windshield cracked while parked overnight, nothing apparent came in contact with it to cause this.
I was driving into work on a smooth road in clear conditions when i heard a pop. windshield had a large star bust and crack spreading from the center. nothing hit the windshield. there weren't any extreme temps (it was about 60 degrees out) and i didn't have the heat or ac on.
My windshield was cracked starting under the wiper blade, at the lower center of the windshield, and cracked upwards about 5 inches, and spilt in two different directions. one length about 9 inches and the other side about 12 inches, and the cracks seem to be extending. the car was parked in my driveway. as i see it, around the crack there are no cracks, dings, chips, or any marks. the look of the crack doesn't resemble different shatter. my car is a 2019 vehicle that only has about 10,000 miles so quite new.
Windshield cracked about 10 inches while driving in cold weather with no apparent reason while driving about 55 mph on highway with defrost on
I was driving down the highway and my windshield cracked on the bottom left or drivers side. there was no impact on the windshield of any kind. no traffic and smooth highway. temp was around 66 degrees. started out as a 5 inch crack from the bottom up and had a very small divot. then spread to a 10 inch crack very quickly. i called the dealership and they said crack was caused by outside force due to the tiny divot. they say the only way for a divot is impact with a outside force. that is not a true statement. a small divot can occur from a stress crack of from spontaneously cracking. the eyesight technology does not work with any other windshield, you must buy the factory windshield. i do not feel safe driving my car with a subpar windshield. please help in this very serious safety issue being ignored by subaru. i have zero confidence in the new windshield. this needs to be addressed.
Windshield cracked from left inside lower passenger side. vehicle was driving down road. i did not see anything hit the windshield. it immediately made an s shaped crack
While driving under normal highway conditions in fair weather, a large crack appeared in the windshield on the drivers side, starting at the bottom near the wiper, and extending approximately 10-12 inches curving up and toward the center of the windshield. there was no apparent impact or noise prior to the crack appearing. the crack compromises subaru's eye-sight safety feature as well as the integrity of the windshield in general, creating a significant safety hazard for the vehicle occupant(s). i have filed a claim with aaa pending service with subaru which is scheduled on 01/13/20 (attached confirmation from aaa)
The vehicle was stationary in my garage. the next day i came out and there was a crack in my windshield. it was completely fine the night before.
I was driving down the highway at 70mph and my windshield cracked on the bottom left or drivers side. there was absolutely no impact on the windshield of any kind. no traffic and smooth highway. temp was around 30 degrees. started out as a 5 inch crack from the bottom up and had a very small divot. then spread to a 15 inch crack very quickly. i brought the car to the dealership with in 24 hours and they filed a claim with subaru. within 4 hours the dealership called and said claim was denied. they said crack was caused by outside force due to the tiny divot. the dealership quoted me just under $700. not being happy with that i called subaru customer service and they very quickly threw $500 at me to help with the repair. which does not cover the entire cost of the repair. these windshields seem to have a recurring problem with spontaneously cracking and subaru is brushing it off. the eyesight technology does not work with any other windshield, you must buy the factory windshield. i do not feel safe driving my car with a subpar windshield. i'm not confident that the new windshield they are installing will be safe. please help in this very serious safety issue being ignored by subaru. the dealership has the pictures of the windshield from when i brought it in. i'm trying to get them, i will forward them if i get them.
Windshield cracked for no apparent reason. when i parked the vehicle in front of my residence, the windshield was fine. when i came back after parking the vehicle overnight, the windshield was cracked.
Went out to garage to get into my 2019 outback and noticed crack on driver side of car. starts down low all the way to the left and tracks up and over. crack was not there when i parked the car the night before.
I ran some errands one evening and parked my car with a completely crack free windshield, and when i got back to my car, the windshield was cracked from the passenger side and there is no evidence of impact to cause the crack.
I have owned my outback for 6 months. in that time i have had my windshield crack 2 times with no apparent damage. the first time was 2 weeks after ownership, driving down the highway, not impact from anything and it just cracked. second was tonight, driving home i heard what sounded like a large drip, next thing i know my windshield is cracked on the bottom near the defroster. i looked along the crack and their is no chip or evidence of impact.
Front windshield cracked, first on the drivers side. crack started halfway up near where it is glued and then spread out about 2 feet directly in the drivers view, very minor impact according to subaru dealer. four days later an other crack started halfway up on the passengers side also near the glue point and then spread out about 2 feet directly in the passengers view. crack are unrelated and according to the dealer both were from minor impacts although i can not see any inpact on the passenger side. also neither crack was there when the car was parked for the night, both were discovered in the morning.
We sustained a cracked windshield from a small stone impact while traveling at 60mph on a multi-lane highway. the road and weather conditions were good, with no obvious debris on road, and only passenger cars in front and next to us suggesting stone may have come from another cars tire tread. the impact left a small (~1mm) crater on passenger side about mid-way up and ~2 inches from edge, but generated a curved crack nearly a foot in length (and still expanding) and reaching all the way to the edge of windshield. i owned a 2007 suburu for over ten years prior to this vehicle and sustained many minor gravel impacts especially post-winter storm and never sustained damage requiring windshield replacement. likewise with over 40-years experience with numerous cars i have never seen a windshield fail given impact by small stone. this is clearly a defective component and presents significant safety issue. the cost for replacement is high because sensors require original equipment from suburu and chance of subsequent failure is also high given replacement would likely also be defective.
Broken windshield. there has been no impact and there is no sign of impact yet my winshield on a 5 month old car is cracked. its approximately 10 inches and circular from the top down behind the rearview mirror. i noticed the crack while parked. possibility after going through a car wash. also the heat from being parked on the hot driveway may have brought out the flaw.
The vehicle has had windshield cracks appear three times in the six months we have owned it (purchased new). both the dealer and the glass repair shop indicate that this is a common problem for this model. in the first two instances, there was a minor impact with a small pebble or bit of sand at city speeds (less than 40 mph) and in the most recent incident, the crack appeared suddenly and without obvious impact while driving on the interstate at 70 mph. none of the impacts were sufficient, in my estimation, to cause damage significant enough to require replacement of the windshield, but, in all cases, the crack spread across the entire windshield within moments. based on other reports on the internet, it would appear the windshield on these vehicles is poorly designed and/or manufactured, creating a safety issue.
The front windshield spontaneously cracked. it was snowing, we had the wipers going and the vents to defrost on. on our 3 minute drive to work, while we were stopped at a stoplight the crack formed, and then spread. it covers nearly the entire width of the windshield. at first we thought it was a water streak - but it did not follow the path of the windshield wipers. we did not hit a rock or a bump in the road, there was no debris on the road, there was no hail, there was no reason to explain the crack. we immediately took it to the subaru dealer which we purchased the car. they told us that this was not covered under our warranty and that we would have to purchase a new windshield from subaru and then have it installed by them. we needed to do this so they could re-calibrate the eyesight system. i am incredibly frustrated that a 2019 vehicle requires such an expensive windshield repair after no faulty driving or clear incident that caused damage. we were quoted $1700 to replace and recalibrate.
I have had this vehicle for about 6 months and have driven it less than 6,000 miles. it was parked in my driveway with no cracks or dings in it as of two days ago and coming out to my car this morning there is now an 18 inch hairline crack. there is no impact area and no rocks have hit my windshield while driving it. i have to believe this is spontaneous breakage, especially reading these other complaints. the windshield has not been touched and the weather has been mild. this is unreal.
Bought this vehicle in 8/22/2019 and the windshield cracked while sitting outside of our carport on 10/27/2019. the crack extends from the top passenger side across to the left side of the mirror on the drivers side. feeling the top passenger side it feels like the windshield is uneven on top like there might have been stress on it.
The windshield of my car cracked by itself while it was parked at the parking ramp at work.
My windshield cracked spontaneously while the car was parked in a ramp. the crack is at the lower passenger side.
Windshield crack appeared near the top, by the driver assist camera. unknown how it occurred. owner assumed caused by rock slung by another vehicle on the highway, but crack was not noticed until many days later. insurance replaced the windshield, but a subaru dealership charged $270 for eyesight re-calibration.
I have a 2019 subaru outback purchased dec. 26, 2018. on sept. 28, 2019, i noticed a small star like crack, about 3/16 ths of an inch in circumference on the driver's side of the front windshield. the crack was about one inch in from the edge of the windshield near the roof post. the next day, sept. 29, 2019, the star had radiated into a crack which ran all the way into the center of the windshield. at the time the car had 4,615 miles on it and it had never been off road. i took it to the subaru dealer where i purchased the car and was told the windshield was not under warranty and was referred to a local windshield repair/replacement shop. on sept. 30, 2019 i had the windshield replaced at a cost of $ 395. i then had to take the car back to the subaru dealer to have "eyesight" system re-calibrated at a cost of $ 206. i don't recall the windshield being hit by anything on sept. 28,2019 and the star chip was not there when i left home that morning.
September 20, 2019. i was driving to work surrounded by an open field and nothing else. a spontaneous fault appeared in my windshield. on the way home the same day, a second one appeared out of nowhere and without anything striking the windshield. overnight the second fault grew long cracks from it which we noticed. this is clearly a manufacturing fault. i feel badly because it is my first subaru purchase and have been mostly delighted so far. there is no impact to the car's windshield, and the damage spontaneously appeared in two places just hours apart.
I was driving down the road, no cars in front of me, and i heard a click. i looked around and noticed a 3' crack in the windshield. the crack has since grown to 24'
While stationary at a red light, on a city street, the rear windshield spontaneously broke. the breaking was unprompted as no object was heard or seen to have hit the windshield; a review conducted by the local authorities of nearby camera footage confirmed this as well. the same issues noted by many others in the third class-action lawsuit filed against subaru regarding their faulty windows exactly describes our situation. the local police were called on the day of the incident to file the report. additionally, a call to the subaru dealership was made, in which they stated they were "unaware" of any issues with their windows. the insurance company would not pay for the repair, causing us to pay $837.99 out of pocket. documents can be provided should they be needed to further this complaint.
The windshield has taken more rock chips and cracks than any other windshield i've had. i was told i had to have my windshield replaced by their certified groups due to the eyesight system and they wanted me to replace my brand new windshield for $1500. i just bought the car in july. september a rock hit the windshield and it was on a sunday and there wasn't a repair shop open on sunday and when i came out the the car monday morning it spread over 2 feet. i'm reluctant to replace since i know i will catch another rock as soon as i shell out way too much for glass.
We bought our outback new in june of 2019 and in the past 6 months have experienced 2 cracks in our windshield despite ever being hit with a rock or other debris. both cracks appeared after being parked over night.
Eyesight windshield broke while driving on a freeway in light rain. no known cause. crack continued expanding for 2 days in warm, dry weather. had windshield replaced on an insurance claim with safelite and they also calibrated the eyesight cameras.
I got a brand new subaru 2019 suv in second week of may 2019. car has around 5500 miles on it. windshield developed a crack that i observed when i got into my car next morning. overnight car was parked on my drive way. there are no trees and i dont see any rocks hitting. it cracked out of no where
Windshield spontaneously cracked. parked at a convenience store, nothing around the vehicle, came out and noticed a crack from the a post into the middle of the windshield. happened on a saturday, attempted to call insurance company and was told i had to wait until monday.
Driving down normal highway and noticed a crack forming. windshield cracked near wiper from maybe some road dust hit it that is common on any highway. never had such a big crack from normal road dust before.
Crack appeared on windshield without any prior damage to the area while driving. started below windshield wiper on driverside and continues for 24" across the center of the glass in a curved 40 deg angle.
Substantial windshield crack with no visible previous damage. vehicle was parked outdoors at approximately 2045 central time on 8/15/2019 facing west. at approximately 0900 central time on 8/16/2019 vehicle had a substantial 7+ inch crack descending from top of the windshield directly above and descending vertically down from near the driver eyesight camera. this is unacceptable behavior for glass which is meant to protect the driver and provide a view port from which most safety systems of the vehicle operate.
I was driving my brand new subaru outback 2019 with less then 1200 miles on it and i noticed a crack in the center bottom of the windshield. the crack worked it's way up from the bottom. i did not hear or see any impact to the windshield. i immediately reported the issue to my local dealer and subaru of america (sr #:1-46794058270). the service manager at my local dealer was convinced the glass crack was caused by an impact and said they would not cover it. i had to go through insurance to get the repairs fixed. there seems to be a defect with these windshields that needs to be investigated.
Windshield cracked while sitting face forward in driveway. took it to the dealership in peoria az who denied liability. i pursued with subaru and they said they would pay (1 time only). dealership took photo's. date of 8/8 is approximate but was the same day i paid my 1st car payment.
We had our first spontaneous crack about a week after purchasing our outback in november 2018. i'm not sure where it happened but we had not had any rocks hit the windshield. the dealership claimed it was a chip (they used a ballpoint pen to inspect and i believe they created a small chip along the crack line) but they replaced it for free. the second crack occurred about a month after the new windshield was installed. i was driving at the time and heard it happen; there was no apparent road hazard that caused the crack.this time i didn't allow them to inspect with a ballpoint pen and, sure enough, they confirmed it was a spontaneous crack and subaru replaced the windshield for us. the third crack just occurred and i believe it is also a spontaneous crack that happened in a parking lot. there is no apparent chip. all of them start in the black area below the wipers. i wonder if there could be a defect in the structure of the car that causes undue stress on the windshield. i went to a local subaru dealership to have it inspected and the first thing they did was get their ballpoint pen out. i will wait to go to the dealership where we purchased the car and will also pursue issue with subaru customer relations.
Car was parked in covered car port overnight. in morning, a horizontal crack had appeared in front windshield. crack is 18-24 inches long. running from passenger side pillar to area near center of windshield. about 18 inches up from dash
Windshield spontaneous crack under wiper deicer connection vehicle was stationary
Spontaneous windshield crack that originated directing underneath windshield wiper on passenger side while parked outside. windshield was cleaned hours before crack appeared, and no imperfections were observed; vehicle not driven or moved. got in vehicle in evening and crack was present expanding almost the entire side of passenger view.
Purchased new 2019 subaru outback. when parked in the garage overnight after just a couple weeks a stress crack began to form from the top of the windshield going down. the next day it was outside on a hot day and the crack began to get worse. no impact on windshield from rock or anything else. may be caused from heat? vehicle was stationary in both cases.
I purchased this vehicle brand new march 2019. i developed a crack that started at the base of the windshield, closer to the passenger side, that quickly spread throughout the windshield 3 months after purchasing and with less than 6k miles. it appeared to be from a small stone chip. the point of impact was very minimal and i have had other vehicles that have had much larger chips that have 'spidered' but never spread as rapidly as this crack on my new outback. i worked with my insurance to have the windshield replaced, total cost was over $800. i drove the car 4 times in 3 days after getting it replaced, all on paved roads. this morning i developed a crack at the top of the windshield right in the middle that quickly spread throughout the windshield again. their appears to be a small sandstone chip that may have been the reason for the crack. i am taking it back to the place that replaced it and hoping it's covered under the warranty of the recent replacement. this issue needs to be resolved by subaru because it sounds like it's a very common problem.
Small rock hit lower left corner of windshield, approximately 2 inches from edge. continued driving. suddenly, entire windshield cracked across approximately 70% of glass within 5 minutes, obstructing view. initial impact was tiny chip, barely visible without close inspection. normal driving conditions, highway, 60mph, dry road & weather, before sunrise. single owner vehicle, 10k miles. complaint also filed with subaru.
My vehicle was parked in my driveway. i came out of my home to get ready to drive when i noticed the windshield cracked. it begins with a vertical split of the glass with no sign of a point of impact from debris. cause: unknown. i called the dealership and explained that i had not been driving nor had a rock hit my windshield. they said that it would take them a week for them to get a rep and service manager to inspect. the crack had since grown by the time they saw the vehicle. they said it would not be covered under warranty to replace the windsheild.
Vehicle was stationary, parked at my house when i realized the back windshield was completely shattered. it was still in place because of the tempered glass. i opened the door to get something out of the car and the windshield fell apart into my car and on the ground. under 7000 miles on the car.
Windshield cracked in multiple places. first crack occurred 1 week after purchase of brand new vehicle. multiple cracks occurred occurred while driving. last two significant cracks occurred while car parked.
Just experienced my second spontaneous crack within four six months where the windshield needed to be replaced on my 2019 subaru outback. the crack starts at the bottom of the windshield below the wiper blades and the crack expands upward approximately 12-18 inches. it is beyond meshy these windshields have to be replaced so often and it is my opinion they are made with materials that cannot stand up to day to day temperature changes of new england. the car was parked all weekend and had no crack. however, on monday morning, the crack was there.
My windshield cracked below the wiper.it started dead center and crack spread rapidly.research shows other subaru owners with the same issue. subaru will not admit to a defect. vehicle was in motion. no vehicle was in front of me