We were driving our subaru outback with 1100 miles on it on the highway on sunday may 26, 2019 - there was not much traffic and no one was in front of us. we noticed a crack in our windshield and at first did not think it was a crack. when we got to our destination we looked at the windshield - only to find what was a 4 inch crack. nothing hit the windshield it just cracked. the crack started on the passenger side of the windshield below the wiper blade (as others have stated also) at the present time the crack is about 18 inches and has gone from the passenger side of the windshield to the driver side and has taken a turn now back to the passenger side. know that others have voiced similar problems with the subaru outback from 2019 as well as earlier years of the model. feel as though subaru is responsible for this issue.
Our new 2019 outback experienced a windshield crack while driving without any indication of impact of a foreign object. the crack appeared immediately after turning on the defog system while driving. the local dealer insisted that the crack was due to outside influence and not windshield material failure. after contacting subaru of america the windshield was repaired as a courtesy at the dealership.
The windshield cracked after less than a month of ownership. it started from the lower passenger side below the wiper on the heating element. it manifested one morning before i left for work in late may. my dealership refuses to replace it, claiming it was a rock, though there are no chips or spidering. it's a single long crack that winds across the windshield. when i asked them how it could have been a rock without a point of impact, the response from the service manager was "rocks can do funny things." my 2016 impreza had its windshield replaced with this exact type of crack under warranty.
I took delivery of a 2019 subaru outback in mid-january 2019. in march (03/12/2019) a small rock hit the drivers edge of the windshield resulting in a large crack. i worked it through my insurance and the windshield was replaced by a third-party installer working directly with the local subaru dealership. at the time, i had only 2k miles on the vehicle. in may (05/09/2019), a small rock hit the replacement windshield and there is now a large crack. the windshield will need to be replaced. the vehicle had less than 5k miles on it. i've had two (2) broken windshields before i have even had my first oil change. my previous vehicle was a 2007 subaru outback. i drove it for 12 years and 235k miles and never had a cracked windshield even though it had been hit by countless rocks and had numerous chips. two windshields in three months suggests the problem is with the modern glass that is designed to work with the subaru eyesight system. i wrote and asked subaru to replace the second windshield as a warranty item but they declined. both incidents occured while driving on paved highways.
I had parked try 2019 outback for work on a public street. when i got in after work and closed my door, the rear glass shattered and about 1/4 of it fell into the back of the car. i inspected the interior of the car and the outside area where it was parked, looking for some sign that maybe someone had tried to break in or vandalized it. i found no sign. i then pushed more of the shattered glass inside my car to improve the rear visibility, and drove to a glass repair store.
Warm sunny day. left work, driving home, heard a pop and there is a 12" crack in the windshield that starts at the top and goes down from there. no stone/rock hit,
2 windshields have cracked without an obvious cause. occurred at 2,000 and 7,000 miles.
Please review and escalate this manufacturing defect. the same issue resulted in a class action lawsuit in california. i purchased my 2019 subaru outback on 12.31.18. after work in mid april of 2019, i returned to my parked car. unlocked and entered the vehicle from the driver's side. i lowered the sun shade and noticed a large crack in the front windshield. it started at the bottom edge of the glass on the driver side, arced up and curved towards the passenger side of the car. no other damage was noticed inside. i got out of the car and checked it for any additional damage and checked the windshield from the outside. there did not appear to be any other damage than the cracked windshield and a miniscule left passenger door ding. as if the edge of another car door came in contact with my subaru. no road hazards or debris was encountered on the way to or from work. i notified the dealership, hiley subaru of fort worth, and requested to have the windshield replaced during my next service appointment indicating this was a manufacturing defect under warranty. at the service appointment, they declined to replace the windshield under warranty.
My concern is with the quality and safety of the windshield on the 2019 subaru outback. i purchased a 2019 subaru outback on 12/31/18. it now has 3200 miles on it. on 04/17/19 i noticed an 8-10 inch crack in the windshield. there was a very small, barely noticeable, chip within the crack. at no time did i hear anything hit the windshield while driving. therefore, a cracked windshield was shocking and entirely unexpected from such minimal contact with the windshield. when the car is not in use it is garage kept. my commute has not changed since buying this car and i have never had a car windshield crack in over 30 years of driving. due to the size of the crack, the entire windshield must be replaced and the subaru "eyesight" system re-calibrated. it is my opinion that the windshield should not have cracked in this situation. a simple google search indicates that others have concerns with the 2019 subaru outback windshield.
2019 subaru outback purchased 2/20/19; took possession 2/22/19. on 4/14/19 two very large (18-24in)cracks, rapidly spreading appeared as i started up my vehicle. one crack started about 2 in above the lower corner on the driver's side. approximately 2 weeks before this crack appeared, a very small piece of gravel struck the windshield in this area but no damage/cracks/holes were visible on close inspection following this. the second crack originated approx. midway below the wiper apparatus on the drivers side. there had been no rocks hitting in this area previously or other damage. again, both cracks started after the vehicle had been immobile overnight in my garage; the temperature that morning was in the high 40s (48f) and immediately occurred on starting the vehicle and spread within seconds to 18-24 inches arching across the driver's side windshield. since, the cracks have continued to spread approx 1-3 inches per day. in contacting the dealership, they deny any issues with subaru outback windshields. this is unlike any windshield cracking experience i have had and does not appear to be due to rock damage, other external damage.
On 4/10/19 as i was getting into my car, i noticed a huge crack on my driver side of the windshield that starts from the base running toward the center of the windshield. the car was bought on jan 20th of 2019 and has 4200 miles. called safelite and they are estimating $1300+ to replace.
On two separate occasions, something was kicked up and hit the windshield of the vehicle. both time an immediate crack was sent throught the windshield. both times were on an highway, traveling about 45mph. i have had things pop up and hit my windshield in other vehicles and maybe they just chill or star . i feel there is a significant difference in the strength of the glass that is used, in this vehicle i feel it is extremely weak.
I got a new 2019 outback in december. i have barely driven it. i finally took my family out and my passenger window cracked in two places while we were parked.
2019 subaru outback 2.5i limited purchased 1-'19. 1st. break: 2-'19: windshield spontaneously cracked under wipers at the wiper defroster heater element. windshield was frosted in am, started motor and defrosters to warm and prepare car for departure. windshield cracked while car was stationary in the driveway. made appt. with subaru, they declined responsibility under warranty and advised to have insurance replace it. while waiting for second appt. with a different dealership a small pebble impacted upper right corner so i just had insurance cover it as it was very unsafe to drive with at this point. (3/27/19 insurance replacement with orig. subaru windshield- $500 deductible, $225 eyesight recalibration). 2nd break: 6-'19: while driving 50mph on 2 lane road a gravel truck passing in opposite direction dropped a very small pebble that would have not broke windshield on my toyota or mazda based on previous experience in similar situations. small pebble impacted windshield in upper left corner and immediately spread across and down in several spots requiring replacement (6/10/19 replacement under 20/20 glass warranty). required additional 3rd replacement as subaru supplied defective rubber stripping for second replacement. now windshield area creates additional wind/road noise and new rattle in dash as result of 3 replacements. i have pictures of the windshield first break however they will not upload. contact me if you need them. they show the 'burn marks' at the heater elements.
Windshield spontaneously cracked at the base of the windshield, under the wiper blade while driving on the highway. i was not following any vehicles so a rock chip could not be the cause. this is poor windshield quality and design by subaru.
The car was not used over the weekend except for a 5 mile trip to church where it did not encounter any rocks, hits, etc. drove home and the car windshield was find. the next morning when i got into the car, after i used my remote to start and warm up my outback, there was about an 8-10 inch crack in the windshield that originated from beyond the windshield wiper on the passenger side of the car. the crack grew worse to about 12 inches. called subaru dealer who directed me to their windshield service agent. took time off from work and they installed oem glass (insurance covers this) and calibrated the windshield. after driving home, the car made wind tunnel noises, windshield fluid system did not work, navigation did not work so i brought the car to the dealer (took more time off from work). they found a leak in the windshield, repaired the fluid unit and ignored the navigation issue. they sent me back to their agent. they took out the windshield repositioned it and sent me on my way. today i found puddles of water on the floor of my car (leak), navigation does not work and wind tunnel noise is still there. this windshield is supposed to protect the driver and passenger as extra support for the roof, prevention of objects flying at you and allow for the eyesight system to do its job. this car is one month old and the crack in the windshield experience sounds eerily similar to others' complaints. when you pay the money for a top safety pick, you want the safety and i do not have it.
Navigation system failure! i have 3200 miles on my 2019 outback and since day 1 have had problems using the nav system. the system freezes up completely causing everything not work radio back up camera etc. systems stays on at night draining battery. it sporadically works and works less and less every day had a dead battery already on a 2019 vehicle. *tr
Windshield in my vehicle cracked twice within 11 months of owning this vehicle due to little or no cause. i had to pay for the windshield out of my pocket.
The windshield spontaneously cracked in october of 2018 while driving on i-64 on my way to work. the windshield was replaced and again cracked in nearly the same location in december of 2018 while driving on i-64. this windshield was replaced and in july 2019 cracked again while driving on i-70.