My wife was driving the vehicle on a frigid night and she felt that she needed to pump the brake until it hits the floor to stop, next day as she was driving from our garage it just slid off the sloped driveway. i needed to drive her to work in another vehicle. i had the brake pads replaced because the mechanic suggested that the sponginess of the brake might go away if i have a new brake pad. after the replacement it was if nothing was done to the brakes it was stillspongy.
Tl* the contact owns a 2009 nissan murano. while driving, the vehicle failed to stop as the brake pedal was depressed to the floorboard. the contact was able to coast to the side of the road and then continue driving. once the vehicle was powered off and restarted, it resumed normal operation. the vehicle was taken to frank fletcher nissan (2327 s rangeline rd, joplin, mo 64804, (417) 317-5179) where code number: c1142 was found. the dealer stated that the abs actuator failed and needed to be replaced. the vehicle was not repaired. the contact stated that the vehicle was previously repaired per nhtsa campaign number: 18v916000 (service brakes, hydraulic). the manufacturer was made aware of the failure and provided case number: 38082076. the failure mileage was approximately 128,157.
The vehicles power steering goes in and out as well as the braking system
I am reporting a complain about nissans negligence. nissan did not informed me about outstanding recall (abs hcu) for this vehicle which was issued late 2018. i only knew because i brought my vehicle to my trusted mechanic for braking issues on 08.20.2019 who informed me that there is an outstanding recall for this vehicle.
Tl* the contact owns a 2009 nissan murano. the contact stated that the brake pedal traveled to the floorboard when it was depressed. the vehicle was unable to be safely driven due to the failure. grubbs nissan (310 airport fwy, bedford, tx 76022, (817) 786-4800) was made aware of the failure and stated that the vehicle was excluded from nhtsa campaign number: 18v916000 (service brakes, hydraulic); however, the vehicle exhibited the same failure as the recall campaign. the dealer indicated that a diagnosis was required. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was not available.
Tl* the contact owns a 2009 nissan murano. when the vehicle accelerated, there was a loss of power and a delay at times before finally gaining speed. in other instances, the vehicle had a drastic reduction in speed. the alternator assembly was replaced more than twice, but the failure continued. the vehicle was excluded from nhtsa campaign number: 05v319000 (electrical system); however, the vehicle exhibited the same failure as the recall campaign. moses nissan (300 maccorkle ave, st albans, wv 25177, (304) 727-2921) was notified of the failure. in addition, the vehicle was included in nhtsa campaign number: 18v916000 (service brakes, hydraulic), but a repair appointment had not been scheduled. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was not available.
Nissan is not complying with recall. october 23, 2018 there was a recall on my 2009 nissan murano for the abs actuator, brake fluid and lines. i was told they would test the actuator and change the brake fluid and lines. at this time my car passed the actuator test so the nissan service facility informed me that they would not be fixing the actuator. however, on may 21, 2019 i took my car in for service because my abs and slip lights came on in my car. the nissan service facility informed me that my actuator now needs repair, but nissan will not cover the expense saying that they "already completed the recall". is this how a recall works? i am having a problem with this same part 6 months later. if i would have waited and had my car tested today i would have received a new actuator. please help i am not well versed in cars but am concerned that my car is an accident waiting to happen. this part was recalled for a reason and i am looking for nissan to honor their recall and fix the actuator so my car is safe. living in the midwest with our crazy weather; good reliable brakes are very important. i have had issues (which i previiously reported) with my brakes not working properly.
Brakes feel very soft and spongy after previous recall to swap dot3 brake fluid with dot 4 brake fluid
Tl* the contact owns a 2009 nissan murano. while driving approximately 40 mph, the brake pedal traveled to the floorboard when the brake pedal was depressed. the vehicle still came to a stop. the contact stated that the failure occurred on a daily basis for six months. the contact took the vehicle to pearson nissan (2060 sw college road, ocala, fl 34471) twice to be repaired per nhtsa campaign number: 18v916000 (service brakes, hydraulic); however, the failure persisted. the manufacturer was notified and filed case number: 35155429. the approximate failure mileage was 130,000.
Tl* the contact owned a 2009 nissan murano. when decelerating at 40 mph, the brakes failed. as a result, the contact rear ended another vehicle. the battery and abs warning indicators illuminated. future nissan of folsom (12610 auto mall cir, folsom, ca 95630, (877) 635-4447) flushed the brake fluid, but the failure recurred and the vehicle was involved in a side impact collision. the vehicle was totaled and towed to a collision center. the vehicle was not repaired. police reports were not filed and there were no injures. the manufacturer was made aware of the failure. the cause of the failures was not determined. the failure mileage was 141,000.
Sent nissan a certified letter dated 2-20-19 concerning nhtsa recall 18v-916 with all appropriate documentation. the letter and documentation were certified mail and i received receipt back from nissan. they had 30 days to respond and they did not. sent e mail to nissan in franklin tn.on 3-18-2019. a email was sent out to me on 3-19-19 requesting i send documentation. they are making this as hard as possible to receive .. how about some help from nhtsa *tr
Tl* the contact owns a 2009 nissan murano. while driving various speeds over bumps in the road, the brake pedal traveled to the floorboard, when it was depressed, and did not immediately stop the vehicle. also, the abs indicator would illuminate occasionally. the dealer was not called. the vehicle was taken to an independent mechanic who stated that there was no remedy for the failure. the failure recurred. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not diagnosed or repaired. the failure mileage was approximately 74,000. *tt consumer stated the abs indicator was on for couple of days.*jb
Brakes failed due to abs actuator failure while in motion on a highway. vehicle was recalled for brake fluid change and abs actuator test. abs actuator failed 4 months after fluid change. nissan refused to make repairs. total cost of repair was $2400. this created an unsafe condition which nissan refuses to acknowledge.
This is my second complaint. in january my brakes went soft when the abs kicked in during an emergency braking situation. i reported that issue then. at that time nissan was in denial mode about this situation. working with nissan and a local dealer, i was told that they "reprogrammed" my abs. i was charged $75 and sent on my way. earlier this week, it happened again. i was driving and hit a patch of ice. the car in front of me spun off, then back on the road causing me to have to brake hard, and because of the ice, the abs kicked in. my brakes were then soft (required going all the way to the floor to stop) until i reached a place to stop and could pump them back up. this time there is a voluntary service campaign for the issue so i took it back in to a different dealership. nissan drained the brake system and replaced the dot 3 fluid with dot 4, but the mechanic said the real fix is probably replacing the actuator. however, they won't cover that service (confirmed by calling nissan customer service, though, apparently if you had it replaced prior to the campaign, they will consider reimbursing you.) and it costs nearly $3000. so, in effect, the service campaign is really just a marketing campaign to drive people into dealerships in order to charge them thousands of dollars to fix a known safety issue with this year and model of vehicle.
Tl* the contact owns a 2009 nissan murano. while the contact's spouse was driving, the brake pedal was depressed and traveled to the floorboard. the vehicle failed to stop and traveled into an intersection. there were no warning indicators illuminated. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and provided no assistance. the failure mileage was 65,000.
When approaching a red light on a local road, my vehicle slowed down but did not come to a complete stop. the brake pedal provided no resistance and therefore was applied to the floor of the vehicle. as a result, my car passed through the intersection at approximately 10mph. upon immediate inspection by a technician, the brake fluid was flushed and replaced with dot 4 fluid. three months later, the same issue occurred while on the highway. the brake pedal lacked resistance, was applied to the floor of the car, and the car did not come to a complete stop until it was turned off while on the highway at a speed of 10mph. under a nissan brake fluid service campaign, the brake fluid was once again flushed, replaced with dot 4 fluid, and abs was inspected. dealer was unable to identify the issue since the inspection passed and states the abs was most likely activated in both incidents without cause. no further effort is being provided. upon filing a case with nissan consumer affairs, nissan is unable to replace the actuator per the service campaign since tests passed and dealer is unable to replicate scenario. nissan and the dealer are both unable to identify the issue and unwilling to provide assurance that the brakes are safe to operate. they concluded testing procedures were followed and have no additional steps to be taken. this is unacceptable in terms of not identifying why the abs was activated without cause and subsequently putting consumer lives at risk. after 2 dangerous incidents and poor customer service, i lack confidence in the nissan brand, will not purchase again and would advise others of the same.
When vehicle is in motion and we brake, pedal goes almost to floor. nissan dealership diagnosed abs actuator is defective. there is a recall on certain 09 muranos, but dealer tells us ours is not in recall and will cost us 2600.
While driving the car the brake peddle became soft. the break peddle has to be pushed to the floor. the problem persists. i had a mechanic install new pads and rotors on both axles. as well, he tried to bleed the brakes. the problem persists.
Two major problems i've had with my murano are the brakes loosing pressure causing me not to be able to brake in time, caused an accident on a roundabout. the second is the steering wheel lock column going out, causing my not to be able to start the vehicle
Brake pedal is very low all the time just bought car last week. brakes are not very safe
The abs system on my 2009 nissan murano does not work, it led to an accident. i have read up on this and this seems to be a recurring problem with nissan murano 2009-2015 models. it is unacceptable that a car company can get away with this and then take the stance that they are not responsible.
Vehicle shuts down completely with no warning as if it is being controlled by another power source. had battery checked and alternator replaced twice. also, had a diagnosis test performed multiple times. it yields no problems. the battery/brake light may come on prior to shut down. if it does, three seconds later vehicle is completely dead. usually the vehicle is in motion - just driving on a roadway. once shut down, you cannot move the vehicle and has to be towed.
My 2099 nissan murano has 67,000 miles, 2 days ago while traveling home from a local store in the rain trying to stop at a stop sign the brake pedal went completely to the floor and brakes did not work. the car went into the intersection, thankfully no other cars were coming. brake pedal continues to go to the floor, car doesnot stops until standing on the pedal pushing it completely to the floor. took it to my mechanic, he drained the brake lines to get rid of any air and put in new brake fluid. did not help. he then told me to look at the complaints and open investigation about the many 2009 murano having this same problem and all the money owners have spent to try to fix the problem with no good results. i also called the nissan dealer and they said they never heard of any problems with the 2009 murano. i am thankful my mechanic did his homework. but now i am stuck with a $275.00 a month payment for a car that is not safe to drive and nobody, even the nissan dealers admit that there is a true problem or defect and nobody knows how to fix it. without you admitting there is a defect and requiring a recall is forcing people to continue to drive these cars with faulty brakes. i just hope it does not take a death or two for this defect to be recalled because with all the documented issues being basically the same and your investigation being open for over a year i am sure many people will be opening law suits if death or injury occur. this is a serious situation and these car owners deserve more then what they are receiving from you and nissan. time to step up and fix this before anybody else gets hurt or any deaths occur. your note says to retain any documentation for 5 years, well in 5 years these cars will be14 years old and seeing that this problem seems to start around 65,000 miles, this needs fix now!
After having soft brake issue, had car checked and put on new front brakes. no change. was informed by nissan of my abs actuator involving master cylinder. i carry grand children in my vehicle all the time. was warned not to travel long distances with this issue. i cannot afford to get this issue taken care of on my own and heard about the federal investigation regarding 2009 nissan murano's into this matter by the nhtsa. i am a grandmother extremely concerned about this issue.
Brake failure while vehicle in motion on city street. brake pedal to floorboard with no braking action. slow recovery with gentle pumping of brake.
Brakes went to the floor during driving, became spongy, had to be pumped. stayed spongy for 2-3 miles in one case. has done this 3 times with me and once with the nissan dealership mechanic. diagnosed by nissan as actuator inside abs. needs to be replaced. too dangerous to drive per the mechanic. could easily be killed in heavy traffic. $2400 to fix. no assistance from nissan customer service - said they will not help. 09.14.2018. needs to be recalled and replaced immediately; next thing for nissan will be lawsuits for wrongful death!!
I purchased the nissan 11 feb, 2016 i am military and went away to serbia was back for a few weeks and got deployed again to jordan. my vehicle was cleaned and was in a garage during my deployment. since being back i have driven back and forth from va to oh for work my back breaks started to make noise so i had them replaced when the tires were removed i seen the under body for the first time. brought it to nissan were they deemed it non drive able and said that this was not an issue that arises within the time frame of having my vehicle it is extremely excessive rust to the point were it has eaten away the sub frame and that the waikem dealership sold me a death trap.
No matter what repairs i do the abs warning light will not go off. the breaking feels off. i leak power steering fluid and have had the pump checked. i constantly feel the steering tighten up and even randomly relax causing in unsafe steering conditions. steering can tighten up and become loose again while in a parked position, a very slow moving speed and at freeway speeds.
Tl* the contact owns a 2009 nissan murano. while driving 35 mph, the brakes failed and the brake pedal traveled to the floor when it was depressed. the contact had to pull over, park the vehicle, and pump the brake pedal a few times until the pressure was normal. there were no warning indicators illuminated. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 70,000.
Tl* the contact owns a 2009 nissan murano. while driving at an unknown speed and attempting to stop the vehicle, the brake pedal traveled to the floorboard and the vehicle did not stop immediately. there was no warning indicator illuminated. the vehicle was taken to greenacres nissan (561-899-4294, located at 5353 lake worth rd, greenacres, fl 33463) where it was diagnosed that the brake actuator needed to be replaced. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not repaired. the failure mileage was approximately 52,000.
Traveling 20 mph on clean, dry concrete, approaching a yield sign at an intersection. applied brakes and felt abs pulse in the brakes. abs pulses stopped and then the brake pedal continued to travel to the floor. i ended up finally coming to a stop in the middle the intersection. the driver who had the right of way managed to avoid hitting my vehicle.
For the last couple of years, i have complained to the madison wi zimbrick nissan dealership service dept. about soft brakes. there were times when i didn't know if i would be able to stop at a stop sign. numerous times i shifted the car into neutral before i had to stop because i wasn't sure i could make a stop.the antilock brakes failed a couple of times on ice and on water. the service department checked the brakes but said they were good. in june, 2018 i took the car in again to have the brakes checked. they replaced the brake fluid after bleeding the brakes, but it still didn't help. they said the next step was to replace the master cylinder. they did that, but it still didn't fix the problem. they then said they had to replace the actuator. they contacted nissan thinking that it would be paid for in a recall. but nissan said the vin number wasn't part of a recall. i also contacted nissan, and they said the car was too old and had too many miles. yet, the problem i had was identical to the 93,000 suvs nissan reported having to replace actuators. the service department manager felt that the repair should have been covered by nissan. i had to pay approximately $2400 for the repair and that was putting in a used actuator. i strongly feel, and the nissan service department manager feels, that this repair should have been covered under a nissan recall. the problems i experienced were identical to vehicles that had been covered under the recall.
The brake pedal goes to the floor for no reason. it happens when i am driving at highway or local road speed. i attempt to stop and my brake pedal goes right to the floor and the car does not stop.
When breaking, there are times when it feels like the brakes go out and i have to take the brake pedal all the way to the floor. it happens several times a year and this last time my whole family was in the car and nearly caused an accident because my brakes essentially weren't working as required. i see there is in active investigation and this is not an isolated incident. what is it going to take for you to mandate a recall, a death?
Having issues with the braking system being soft. took it to a dealer and they are telling us that it is a $1,900 part (actuator) which does not include labor. i have seen other reports online of the same problem with other 2009 murano's. nissan needs to step up and recall this part before someone gets killed. it is a common problem that impacts the safety of the driver and the other drivers on the road. this needs to be resolved asap.
The break pedal loses pressure randomly. typically, i only need to push down slightly to get the vehicle to completely stop, but sometimes, after pushing down the pedal like i normally would, the car doesn't slow down at all, and i have to press the pedal to the floor and wait for it to stop. it's very scary, as i don't know if my car will stop when i need it to. in the past, this has lasted for three or four days, then randomly, the break is back to normal, and my car stops on a dime. i'm not sure what causes this, but i feel like i'm taking a gamble every time i start my car to leave in the morning or anytime i need to go somewhere.
While driving home from work on a city street i went to slow down by applying the brakes and hit a bump in the road. my brake pedal went all the way to the floor and i had to pump the brakes in order to stop. the brake pedal still goes all the way to the floor every time i go to stop and i have to pump the brakes. this has happened multiple times but during the winter so i thought i just hit some ice and the abs was kicking in. there is no ice on the ground and it's happening.
The brake pedal falls to the floor when depressed rapidly. this is only occasionally, however when it happened last. i stopped the vehicle and tapped the abs brake actuator unit with a rubber mallet and brakes were fine.. i believe the abs valve is defective but the dealer said that the master cylinder is defective & needs to replaced for $800+. they also said if that doesn't cure it, then the brake vacuum booster is also defective and it would cost me $3000! so, they were unable to perform the recall that changes the brake fluid from dot3 to dot 4.
We were driving along 2 different times and the brakes were not working right. we had to push the pedal all the way to the floor and was still barely stopping. it was like a very slow breaking process and came close to hitting the ones in front at a stop light. both times we noticed it was when we were coming to a stop sign or light. eventually the brakes start to work again. but we did notice that when the car was stopped and turned off after these events, the pedal was very loose while off.
Tl* the contact owns a 2009 nissan murano. while driving 40 mph, the brake pedal was depressed and traveled to the floorboard. as a result, the contact collided with another vehicle. the air bags did not deploy. a police report was not filed and there were no injuries sustained. the vehicle was taken to the dealer (larry miller nissan, 2400 west 104th ave, denver, co 80234) where it was diagnosed that a new brake reservoir cap and a different type of brake fluid were needed. the vehicle was at the dealer for repairs. the manufacturer was notified and stated that it was a safety issue that would be sent to a third party. the failure mileage was approximately 82,000.
While driving my nissan murano i hit a small pothole. i hit the brakes and felt that the brake pedal touched the floor, no pressure what so ever. i assumed it must have been because of the pothole and didn't think anything was wrong. but when i approached the next traffic light and tried to brake; the car did not break and continued into the middle of the intersecting street before stopping. thank god there were no cars comming! i took it to the nissan and according to them; fixed the brake with no charge to me. conclusion: lost of break pressure after hitting a small pothole and a significant delay in break reaction afterwards. no break pressure and pedal had to touch the car floor in order to break with a delay reaction.
2009 nissan murano, the brakes goes soft and all the way to the floor but does not stop at all! we had multiple close calls. the brake pads were replaced twice, bled few times; got the master cylinder checked; multiple times by different mechanics. the dealership said that there was nothing wrong first time. last time they did a brake fluid flush and bled. that didn't fix the problem. my old mechanic pointed me to online multiple complaints regarding the same exact issue. contacted nissan today and they denied knowing anything about this issue. there will be major fatality that will happen soon with over 120k of these 2009 models being actively driven in the us.
While driving my car this morning my brakes went almost to the floor before i could stop the car in the middle of an intersection. (soft brake pedal). i was lucky i was not hit by a car. this has happened before. i recently found out that there are more than 110,000 people complaining about this issue and having to pay a lot of money to try and find the problem to no avail. nissan has to know about it but will not address this issue. does it take people seriously getting hurt or dying to get the attention of this issue? this issue is considered a matter of life and death. who do we go to? dealers say they don't know what to do to fix it and nissan denies this is happening.
Brake pedal needs to go down to the floor in order to stop. i was driving on a neighborhood street applied brakes ahead of a stop sign before entering a 2 lane georgetown rd. highway. zip 28469 to make a right turn. when approaching next light 1 mile away i was afraid the brakes would fail. . brakes went back to normal now. still do not trust car. yesterday, april 16, 2018as checked by car repair business and said the abs computer activator was not working. nisssan would not let him access abs computer t0o reset numbers. this is very expensive to repair and should not be a problem. i am scared to drive this car. read this has been investigated since may 2017. is there a recall on 2009 nissan murano yet? please contact us about your investigation results.
I lose abs breaking when i run over a pothole or slide on ice/snow. it occurred twice this week. once i was driving and i went through a stop sign b/c i couldn't come to a stop with the brakes pressed to the floor. a second occurrence took place for my wife when she hit a pothole and it took a significant stopping distance to come to a complete stop. only by shutting off the engine and restarting the engine does the abs system and therefore the breaks work again. this has occurred over the past 12 months and we have had a full inspection on my brake lining, abs system, fluid pressure, etc and everything passes. what should be done to correct this issue?
Car accelerate by itself when pressing on the brake i cannot control it mostly
Brakes travel to far making braking questionable. several times wrecks have almost occurred. vehicle is significantly harder to brake safely when trying to stop from higher rates of speed. brake pedal travels literally to the floor board.
While driving downtown, suddenly the brake pedal was ineffective except when pressed all the way to the floor. only an emergency maneuver avoided an accident. the car was taken immediately to the dealer, who identified loss of pressure in the brake system, first replacing the master cylinder without improvement, then diagnosing issues with abs. carcomplaints.com and other websites list this as an item under government investigation for 2009 muranos. the car is at approximately 65,000 miles. attached is the initial diagnostics from the dealer. subsequent to master brake cylinder replacement, dealer asserted that was not the problem and are now working on abs.
Driving to drop my kids off at work, car slid during snow driving abs came on. after that i tried to slow down and the pedal to the floor. no lights came on now my brakes don't work except the last 20%. looked on line and many say the same thing, abs activated, then no brakes,no warning light no codes.
Fuel gauge says empty when 100 miles are on the gas tank. my local nissan dealer, elhart, told me they would have to charge me 5 hours of labor to remove the gas tank to "diagnose" the problem, even though the fuel guage sensors are accessible under the rear seat for replacement. also,this is a very common problem with all nissans - quests do have a recall on it, but no other nissan, even though they all use the same faulty gas guage. it causes panic to the driver to see the "empty" light on, & they call for help, swerve off the road, when they are really not empty at all. all nissans should have a recall on these faulty gas gauges so that nissan discontinues using them.