Problems with 2013 Jeep Grand Cherokee ELECTRICAL SYSTEM

My car continued to make a sound as though the engine was still running when i turned the ignition off. i think this could be something to do with the recall on the alternator diodes. it seems the alternator may be failing. the power when the gas pedal is applied hesitates at times also when driving. my fear is that i will be driving at a high rate of speed on the highway and the car will loose all power completely. this will leave me without any steering control at all too. i fear for my life at this time. i was told by [xxx] that i should replace it at my cost. when i asked how much that would cost the service advisor [xxx] lied and said he did not know the cost to replace the parts. also, if there are parts now then the alternator/diodes should be being replaced by chrysler now before a severe catastrophe occurs. i also had the brake booster replaced. since then there is a rattle under the hood on the drivers side where the brake booster would be. every time i go over a bump in the road a rattling sound happens. it is as though this is something to do with the suspension of the car or alignment too. [xxx] , service advisor at [xxx] has not been able to identify this problem. [xxx] wants me to come in for yet another day to try to get the problem identified. this will make 3 days of losing time from work and being inconvenienced. i have been to this dealer on 2 occasions and have gotten no satisfaction or resolve at all. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2013 jeep grand cherokee. while driving approximately 45 mph, the front passenger side headlight failed to illuminate intermittently. the vehicle was taken to an independent mechanic where it was diagnosed that the headlamp needed to be replaced. the vehicle was repaired on two separate occasions, but the failure recurred. the manufacturer was notified of the failure. the failure mileage was 35,000.

Tl* the contact owns a 2013 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 14v391000 (electrical system) and 14v154000 (service brakes, service brakes, hydraulic). the contact stated that the parts needed were available; however, the vehicle had not been serviced under the recall because of the extensive waiting list. the manufacturer was not notified of the issue. the contact had not experienced a failure.

In about one of every thirty starts, the engine dies quickly even though the dash still says "run". i have taken it to the jeep dealer about 4 times, but they have no fix & i am afraid it will happen while the jeep is moving. *tr

Push button ignition is defective. the first year i owned the vehicle the push button ignition began to show problems. intermittently the key-fob is not recognized by the car. sometimes the car will not start. because of this, sometimes it will not turn off. sometimes i have started the vehicle and am driving down the road when a bell begins ringing and message appears on dashboard that says "key has left the vehicle". i have to tap the key-fob on the button several times for it to finally recognize that it is present. i have changed the batteries in the key-fob often. finally, last month, i decided to have the jeep dealer replaced key-fob at cost of $300. three weeks later the same thing is happening. jeep service department admitted they replace 2-3 key-fobs a week for customers. i suspect the problem is with electronics in the dashboard.

Tl* the contact owns a 2013 jeep grand cherokee. the contact stated that all exterior lights failed to illuminate. in addition, the contact stated that the rear hatch failed to latch. the contact had to fasten the rear hatch with a cord. the vehicle was taken to a dealer on numerous occasions where it was diagnosed that the remote and module for the latch and the lights needed to be replaced. the vehicle was repaired. however, the failure recurred. the manufacturer was not notified of the failure. the failure mileage was 30,000. updated 10/19/16*lj the consumer stated he replaced nine light bulbs in three years. the hatch back failed to lock on several occasions and it failed to open as it was designed. updated 10/25/16.*jb

Tl* the contact owns a 2013 jeep cherokee. the contact stated that the vehicle was parked overnight and when he returned in the morning, the engine was independently started. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure mileage was approximately 3,227.

Jeep has an issue with my 2013 jeep cherokee, wherein the electrical system fails, headlight(s) turn off and other systems (radio/nav) reboot. i on my fifth attempted fix for the same issue. car is still in shop (i am in my third week of a rental). obviously, headlights that go out on their own (and stay out) is a significant safety issue -- it's more than an annoyance. i have been warned by police already, but safety of myself and others is the larger issue. *tr

The navigation system is unreliable in that the "guidance" it gives is grossly wrong. *tr

My problem has persisted since i purchased the vehicle in november of 2012. i hit the ignition switch and the car starts and then dies. i try to hit the button again and it just cranks and cranks and won't start. the only way to get it to turn on is to cycle on and off the ignition switch and try it again. i brought it into the dealership and they said unless they can recreate the issue they can't identify the problem, and also claimed they did research and couldn't come up with any similar complaints and sent me home. i did about five minutes worth of online research and found the tipm issue along with countless complains about ignition switch issues. i called the dealership and reported my findings. they were familiar with the tipm issue, but said they can't just replace a part unless it can be proved that is the issue. *tr

2013 jeep cherokee laredo. the speedometer and tachometer needles are dark red against a dark slate/black background. very difficult to see under nighttime conditions and when sun shines into car from the rear. this is added to the fact that the instruments are on the sides of the instrument cluster and that the steering wheel is small. can't get a full look at these instruments with both eyes at the same time .... i. e. seriously impacted binocular vision means that it is even more important the needles be of a contrasting color to the background. especially since many males are at least partially red-green color blind. the safety considerations include that it takes longer to read the speedometer under man y different light conditions [even without color vision deficiencies] , which means that the eyes are off the road longer and that speeding may be a more common and inadvertent result of it being harder to read the gauges. *tr

On multiple occasions, when the push to start button was pressed to start the vehicle the heat/air fan has automatically come on at the highest speed with the heat/air button in the off position. the vehicle has been driven as far as 20 miles before it would go off. the button has been turned on to different speeds during this incident and the speed does not change. the vehicle has been cut off and restarted with the same results. the vehicle was taken to a jeep dealership on april 1, 2014. the fan was replaced and approximately 3 weeks later the same incurred again. it was taken back to the dealership on may 26, 2014. the service department tried for 3 hours to reproduce the incident with no avail. i was told to drive the vehicle until it re-occurred and bring it immediately to the dealership without cutting the vehicle off so the codes could be checked. if this occurred when the dealership was closed, i was instructed not to crank the vehicle again until it was being taken to the dealership and not to cut it off until a technician could get the code of error. unknown if it has a short in the electrical system. dealership service department has stated they do not know what is causing the fan to run without being turned on. on june 1, 2014 the incident occurred again and lasted approx 5 minutes. *tr