Problems with 2012 Jeep Grand Cherokee ELECTRICAL SYSTEM

Tl* the contact owns a 2012 jeep grand cherokee. upon turning the key into the ignition, the vehicle would not start. the vehicle was towed to a repair shop and the mechanic diagnosed that the tipm needed to be replaced. the part was not available so the mechanic re-wired the tipm around the fuel pump relay. the vehicle was included in nhtsa campaign number: 15v115000 (electrical system), but the part was not available within a reasonable timeframe to receive the part. the repair shop was unable to replace the tipm. the contact notified the manufacturer. the failure mileage was unknown. updated 09/18/15*lj

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep grand cherokee. while the vehicle was parked with the engine running, the vehicle caught fire from the headliner near the sun visor wiring. the fire department was able to extinguish the flames. the vehicle was taken to the dealer, but was not diagnosed or repaired. a police report was filed and no injuries were reported. the vehicle was previously serviced under nhtsa campaign number: 14v391000 (electrical system). the vehicle was also included in nhtsa campaign number: 15v115000 (electrical system), but the part was not available. the approximate failure mileage was 36,000. updated 09/15/15*lj updated 11/08/2017*cn

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received a recall for the ignition switch two years ago, but the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the nhtsa campaign number was unknown. the contact had not experienced a failure.

2012 jeep grand cherokee. consumer writes in regards to replacement parts not available to complete fuel pump relay recall notice. *smd the consumer also received recall # 15v115000. *jb updated 09/18/15*lj the consumer stated the vehicle was taken in to have 3 safety recall repairs completed. updated 3/23/2016 *js updated 11/22/2017*cn

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received a notification for nhtsa campaign number: 15v115000 (electrical system); however, the parts needed were not available. the dealer was unable to provide an estimated date for when the parts would become available. the contact stated that the manufacturer exceeded a reasonable amount of time to provide the recall repair. the manufacturer was not made aware of the delay. in addition, the contact stated that the vehicle failed to start. the contact mentioned that several attempts had to be made before the vehicle would start. the failure mileage was 96,000. updated 11/06/15*lj updated 11/18/15.*jb

Tl* the contact owns a 2012 jeep grand cherokee. while driving approximately 25 mph, the battery warning indicator illuminated. the vehicle was taken to the dealer. the technician diagnosed that the alternator needed replacement and the part required was unavailable. immediately after leaving the dealer and while driving approximately 35 mph, the seat belt indicator illuminated, the air conditioning and radio went off. the contact lost the steering and acceleration. the vehicle had to be towed back to the dealer. the vehicle was repaired using parts known to be included under an recall. the manufacturer was notified of the failure. the approximate failure mileage was 41,000.

First incident: vehicle would crank but would not start on first attempt. vehicle started on 3rd attempt. vehicle was parked overnight (8+ hrs) in attached garage with ambient temp approx 75f before first attempt. . second incident: same conditions as first incident, 8+ hours parked in garage temp approx 75f, takes 3 attempts before starting. third incident: same day as second incident. conditions are temp approx 85f 10pm at night i had been parked at walmart shopping inside for about 45 minutes. it had been raining so i go to parking spot to get jeep to pick up wife from the front of store. it struggles to start after 3 attempts, i back-ed out of parking spot and drive towards front of store. as i am nearing the front of store the vehicle starts hesitating and dies while in motion. it died like it was out of fuel (fuel gauge read about 7/8ths full). placed vehicle in part, restarted and drove 1.5 miles home. 15 july 2015 i called around noon to make an appt at dealership to have problem diagnosed, made appt for monday 20 july2015 at 7am. a few hours later when i was leaving work i get in the vehicle and it takes 3 attempts before it starts it died almost immediately. i cranked and ran on 4th attempt. i called wife while on my way home and uconnect failed in the middle of my call. i went straight to dealership and now they are trying to work it into their schedule for diagnosis.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) 15v115000 (electrical system). the parts were not available within a reasonable time frame to schedule the recall repair. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep grand cherokee. while attempting to start the vehicle, it would not start. the vehicle was towed to the dealer where it was determined that the tipm for the fuel pump relay needed to be replaced. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 68,232.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to repair the vehicle was unavailable the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep grand cherokee. while driving approximately 10 mph, an abnormal burning smell emitted into the vehicle. the contact stated that the interior lights were turned on, but failed. the vehicle was taken to a dealer where it was diagnosed that the wiring harness and headliner burned and needed to be replaced. the vehicle was previously repaired under nhtsa campaign number: 14v391000 (electrical system). the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 18,000.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms part not available.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 14v634000 (electrical system). however, the repair parts needed were not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the contact had not experienced the failure.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 15v115000 (electrical system); however, the recall part needed was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced the failure.

My husband and i arrived home with our 7 week old in the backseat and our keys inside the diaper bag. we stepped out, closed our doors and the entire vehicle locked by itself with our baby inside along with the keys. we are both certain that we didn't accidentally push the lock button. luckily, we were home and someone was in our home and able to let us in so we could retrieve our spare key. we live in phoenix and it's summer. this is very dangerous. in the couple of minutes that she was locked inside, it had already heated up considerably. luckily, nobody was hurt. i notified jeep who stated that when the battery in the key fob is low, sometimes it locks the car. we had already replaced this. they also suggested we pay to have the vehicle diagnosed for malfunction. why should we pay for their error?

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the vin was invalid. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 jeep grand cherokee. while driving approximately 70 mph, the vehicle jerked. the failure recurred multiple times without warning. the contact received a notice for nhtsa campaign number: 15v115000 (electrical system) and stated that the parts were unavailable. the dealer was uncertain when the parts would become available to service the vehicle under the recall. the manufacturer was not notified. the approximate failure mileage was 47,000.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number:15v115000 (electrical system); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. updated 8/10/15*cn updated 10/17/2017*cn

Tl* the contact owns a 2012 jeep grand cherokee. the contact stated that while driving approximately 20 mph, the vehicle stalled without warning. the vehicle was taken to an independent mechanic, where it was diagnosed that the alternator needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 14v634000 (electrical system). the failure mileage was 55,413.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 14v634000 (electrical system) and 15v115000 (electrical system); however, the parts needed to repair the vehicle were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep grand cherokee. while driving 40 mph, the vehicle experienced a complete loss of power without warning. it took numerous attempts to restart the vehicle. the dealer repaired the vehicle under nhtsa campaign number: 15v115000 (electrical system); however, the failure recurred on five separate occasions. the manufacturer was notified of the failure. the vin was unavailable. the approximate failure mileage was 40,000.

I traded in my working vw jetta for a 2012 jeep grand cherokee a month ago, we needed the space as we are expecting. last week i went to start the jeep leaving work and it wouldn't start, i took it to the dealer who informed me that it was a fuel pump relay recall but the parts are not available. their plan is to replace random parts and hope it fixes the problem until the parts are in.. so what exactly is a consumer to do?! you sold hard working americans garbage at top dollar and now were supposed to take the bus until you get your act together?! further proof not to buy american! the federal government need to step in here, i'm tired or customers getting the shaft. get the parts or buy back the product! ill be the first to sign on a class action.

Car shut off while driving with no control of the vehicle.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part to do the repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

on may 19, 2015 contacted dealer about (tipm) safety recall r09/nthsa14v-115. service manager stated to me that they could not fix (tipm) present time because they did not have part. service department stated to me they did not know when part would be available. gave service department my cell phone number and asked to be contacted (asap) about recall part (tipm). i think chrysler should be made by our government to buy back my 2012 jeep. this is the (4th) safety recall i have had on this jeep. dealer has not fixed recalls in a timely manner. i will never purchase a chrysler product again, i am sick and tired of unsafe junk coming out of fiat/chrysler. all consumers should be made aware of unsafe junk being put in chrysler vehicles. we in america deserve better respect from all automakers. i think my next vehicle will come out of russia!!!!! maybe they will understand how to produce a safe vehicle.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system) and stated that the part needed was not available within a reasonable timeframe. the dealer scheduled an appointment for the contact under the assumption that the recall would be performed and then canceled the contact's appointment due to the lack of parts. the dealer did not provide a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 15v115000 (electrical system); however, the recall part needed was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system) and stated that the parts needed for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep grand cherokee. upon depressing the push to start button, the contact heard an abnormal noise and the vehicle would not start after several attempts. the vehicle was taken to an independent mechanic who diagnosed that the fuel pump relay needed to be replaced. the vehicle was not repaired. the vehicle was included in nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system) and 15v115000 (electrical system). the contact did not know when the parts would become available to schedule the repairs. the manufacturer was notified of the failure. the approximate failure mileage was 29,410.

Tl* the contact owns a 2012 jeep grand cherokee. while driving 60 mph, the vehicle experienced a complete loss of power without warning. the vehicle was towed to a chrysler dealer where it was diagnosed that the ground strap detached and shorted the alternator. the failure was due to the vehicle being improperly repaired according to nhtsa campaign number: 14v634000 (electrical system). the vehicle was repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 34,695.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system), but the part was not available. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the contacts vehicle would receive the recall repair. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 6/11/15*cn

Tl* the contact owns a 2012 jeep grand cherokee. the contact stated that the rear driver side headlight failed to illuminate. the dealer replaced the bulb twice, but was unable to provide an extensive diagnosis to determine if there was an internal electrical failure. the contact received notification of nhtsa campaign number: 15v115000 (electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not provide a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. the failure mileage was unknown. ma 08/10/15

Tl* the contact owns a 2012 jeep grand cherokee. the contact stated that nhtsa campaign number: 15v115000 (electrical system) exceeded a reasonable amount of time for repair. the dealer stated that the parts needed were not available. the manufacturer had not developed a solution to deter the failure. the manufacturer was not notified of the delay. the vehicle was not repaired. the contact had not experienced a failure. updated 09/17/15*lj the dealer claimed the parts were damaged and the recall could not be performed. the dealer informed the consumer it may take 1 to 2 months before more parts arrived, because chrysler only sends a couple at a time. updated 05/04/16.*jb

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system) and stated that the part was not available. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 15v115000 (electrical); however, the parts to do the recall repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. ma 08/17/2015

Around may 1, 2015 received recall notice warning that defective tipm could cause a crash w/o warning. contacted jeep to schedule repair. told no parts available. reluctant to drive vehicle that "might crash w/o warning. parts are still not available for repair. have effectively lost use of vehicle for 10 weeks. jeep should be required to provide loaner or pay for comparable rental until parts are available and repair is made. jeep should extend warranty for the months vehicle is not safe to drive....updated 09/22/15 *bf

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v115000 (equipment, tires); however, the part needed to do the repairs was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 6/30/15*cn the consumer stated the engine stalled while driving, on may 13, 2015. updated 07/02/15*jb

Tl* the contact owns a 2012 jeep grand cherokee. the contact stated that nhtsa campaign number: 15v115000 (electrical system) exceeded a reasonable amount of time for repair. the dealer stated that parts would not be available until august 28, 2015. the manufacturer was not notified. the vehicle was not repaired. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 15v115000 (electrical system); however, the recall part needed was not available. the contact stated that the manufacturer exceeded a reasonable time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced the failure.

Tl* the contact owns a 2012 jeep grand cherokee. while parked, the vehicle would not start until after multiple attempts. the contact mentioned that the engine warning light illuminated. the failure recurred intermittently. the vehicle was not diagnosed or repaired. the contact received a notification for nhtsa campaign number: 15v115000 (electrical system); however, the part needed to do the repair was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was unknown.