We have classified the 620 complaints from 2012 Jeep Grand Cherokee about ELECTRICAL SYSTEM into the following categories.
Multiple times my vehicle would not recognize the key fob to open the doors when getting into the vehicle, nor start the vehicle. the display says it does not detect the key. it is in my purse and sometimes it can detect it other times it does not. we have replaced the batteries and this still continues to happen randomly. the bluetooth constantly says the signal strength is weak. when i look at my phone the signal strength is strong on the phone. *tr
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system) and stated that the part needed was not available. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure.
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 14v634000 (electrical system), 14v391000 (electrical system), and 15v115000 (electrical system); however, the parts needed to perform the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 14v634000 (electrical system), 14v154000 (service brakes, service brakes, hydraulic) and 14v391000 (electrical system) however, the parts needed to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 4/29/15*cn the consumer stated the recall was completed on april 6, 2015. *jb
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v634000 (electrical system) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v634000 (electrical system) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
My 2012 jeep grand cherokee suddenly began having problems starting. since mar 7th there have been 3 incidents in which pressing the start button caused the engine to turn over but not start. all 3 incidents were situations in which i was trying to restart the car within 30 minutes of previously turning the car off. 2 of the 3 incidents occurred within 15 minutes of turning the car off. for example, i forgot to bring an item with me from my house, turned the car off and went in the house to retrieve the forgotten item. then, when trying to restart the car the engine would turn over but no ignition from the cylinders. subsequent repeated efforts to start the car were futile, but if i waited 30 minutes or more the car would start up. this problem creates difficulty for anyone doing a short errand such as buying something from a convenience store or dropping the kids off for school. i read that chrysler will be issuing a recall on the fuel pump relay, i hope this helps. i am filing this complaint to make sure my name gets included among those that need repairs. thanks. *tr
Tl* the contact owns a 2012 jeep grand cherokee. the contact stated that the recall notice for nhtsa campaign number: 14v634000 (electrical system) was received in march of 2014. after contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. the manufacturer was not notified of the issue. the vin was not available. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic) and 14v391000: (electrical system); however, the parts needed to repair the vehicle were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
While driving, my vehicle began to smell like smoke. soon after, the passenger side headliner, near the visor went into flames. *tr
Good morning, i received a safety notice (recall) previously sent to me on/or about october 2014. i did personally contacted my dealer and follow up in a regular basis for months now and the answer has always been "we are on queue waiting for parts from chrysler". i do acknowledge the recipt of the second notice today march 5th 2015. what else am i suppose to do in order to have the service done..?? sincerely [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
I have had my grand cherokee for 1.5 yrs and have had an intermittent start issue since i got it. it started out once or twice every couple months. in the last 3 weeks it will not start for me multiple times per day. this is a very annoying problem and i had it at a dealer for 2 days and they can't get it to duplicate. the alternator recall was performed and they also added the external fuel pump relay outside of the tipm. they fail to acknowledge any sort of problem because my vehicle has no codes when they run diagnostics on it. since they have added this external fuel pump relay (which i see is going to be in a recall) the vehicle would not start after i made my first stop and shut te vehicle off. this happened right after i left the dealer. the dealer has provided me with no resolution and will not do anything further until they get their codes in the diagnostics. my vehicle is an early model 2012 and the dealer even looked at my tipm and compared to a 2011 tipm, it was the same tipm in my vehicle compared to the 2011 model. i wish fiat/chrysler would get it together and recognize this problem in other model years besides the ones recalled. *tr
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 14v634000 (electrical system) and 15v115000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer was notified. the contact had not experienced a failure.
Car occasionally does not start when the push button start is used. other times the car goes into a long crank. the only way to stop this is to cycle through options by pushing the push button start several times and try again. sometimes the car starts, other times i have to do this several times before the car starts. *tr
2012 jeep grand cherokee. consumer writes in regards to alternator failure recall notice repairs and seeks reimbursement. *smd the consumer referenced recall # 14v634000. *jb
2012 jeep grand cherokee. consumer writes in regards to alternator problems. *smd the consumer was informed the parts were not available. the consumer referenced recall # 14v634000. *jb
Vehicle was brought in to dealer on 3/24/15 for stalling issues and other safety recalls. car had not started on at least 4 occasions up until 3/24/25. i was told the key fob batteries needed to be replaced and that may fix the issue. i paid to have both batteries replaced. on 5/4/15 i brought the vehicle back to the dealer because the not starting issue had become more extreme. it occurred 8 times since the 3/24/15 service and on one occasion it would not accelerate while i was driving on a highway. there was an extreme delay and suddenly the car reacted and lurched forward. this was the first time it had ever done this. additionally, on one occasion of not starting it continued to chug instead of just not reacting. dealer advised again that one of the key fobs needed to have a battery replaced (both were replaced the previous month) and that they didn't have parts for the safety recall. headquarters advised they would let me know in a few weeks or months when the parts would be available. the problems is rapidly getting worse and there are indications that there may be issues while i am driving it as well. i have asked for escalation and something even a temporary fix be done. no response from headquarters yet. *tr
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. while driving at an unknown speed, the engine stalled without warning. the vehicle restarted and was taken to a dealer where it was not diagnosed or repaired. the manufacturer was made aware of the failure. the vin was included in nhtsa campaign number: 15v115000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the failure mileage was approximately 30,000.
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v115000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v11500(electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. the contact stated that nhtsa campaign number: 15v115000 (electrical system) exceeded a reasonable amount of time for repair. the dealer stated that the parts needed were not available for repair. the manufacturer was not made aware of the issue. the vehicle was not repaired. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. ma 10/2 *cn
Tl*the contact owns a 2012 jeep grand cherokee. the contact stated that while operating the vehicle the windshield wipers and wiper fluid motor would not operate. in addition, the door locks had stopped working. the vehicle was taken to the dealer who diagnosed that the tipm was faulty and needed to be replaced. the tipm was replaced but after retrieving the vehicle, the brake lights would intermittently malfunction and would not illuminate. also, the contact mentioned that when switching on the turn signal the fog lights would flash on. the vehicle was taken back to the dealer, who diagnosed that the replacement tipm was also faulty and needed to be reprogrammed. the manufacturer was notified. the failure mileage was 55,400.
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
After owning my 2012 jeep grand cherokee for only 1 single day (purchased with 35,004 miles on 2/11/15), i was unable to start it after 6-7 push start attempts with the brake pedal properly pressed down. after putting it in neutral and pulling it to the side of a hill,i put the vehicle back into park and once again tried and it started up. based on research online, it looks as though this is identical to the recall for the 2011 model and the defective tipm (totally integrated power module) needing to be replaced. the alternator recall (p60) for 2012 jeep grand cherokees is not yet available (yet it was announced by chrysler in october 2014) and could also be a factor to this intermittent start issue. *tr
Tl* the contact owns a 2012 jeep grand cherokee. while attempting to accelerate from 35 mph, the vehicle attempted to stall. the contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 19,000.
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 14v634000 (electrical system) and 15v115000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl*the contact owns a 2012 jeep grand cherokee. the contact stated that while driving approximately 45 mph, the battery warning indicator illuminated. also, the contact stated that the windshield wipers would slow down when the accelerator pedal was disengaged or when the brake pedal was applied. the contact received notification of nhtsa campaign number: 14v634000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the approximate failure mileage was 22,000.
Tl*the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 14v154000 (service brakes , service brakes, hydraulic) and 14v391000 (electrical system) however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not notified of the issue. the contact had not experienced a failure.
2012 jeep grand cherokee. consumer writes in regards to alternator failure and recall notice #14v-634. *smd the consumer stated on february 6, 2015 the alternator failed while driving on freeway. the charging system indicator illuminated and within 30-60 seconds, he smelled a burning odor coming from the vents and the vehicle lost all of its electrical power. the consumer was forced to coast to the left shoulder and luckily avoided an accident. the dealer replaced the alternator, but said the battery was completely dead and they replaced it for free. *jb
Tl* the contact owns a 2012 jeep grand cherokee. while driving at 15 mph, the electrical system failed and the vehicle stalled. the contact was able to restart the vehicle after two attempts. the contact stated that the failure recurred several times. the vehicle was taken to the dealer to be diagnosed. the dealer was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 61,000. updated 8/21/15*cn updated 10/27/2017*cn
Jeep attempts to start when start is pushed. engine turns but will not start. occasionally it starts and then quickly shuts down. other times it starts and runs perfectly. *tr
Tl*the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v634000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure updated 3/31/15*cn
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000(electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect. updated 04/22/16*lj updated 11/1/2017*js
Vehicle stalled while stopped at stop light. when started, idled very rough and stalled again. car was towed to dealer. dealer indicated failure in fuel pump relay. repair involves disabling of fuel pump relay in totally integrated power module (tipm) and installing external fuel pump relay. failure also resulted in failure of valve spring. the repair regarding the fuel pump is identical to the repair outlined in chrysler safety recall p54/nhtsa 14v-530, which per chrysler customer service rep is only applicable to 2011 vehicles and not 2012 vehicles. this fuel pump failure affects more vehicles than outlined by original recall. *tr
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Blind spot detection sensors failed on both sides. had to turn system off because it constantly told me it has failed. dealer said $2000+ to fix. luckily i had extended warranty and only cost $100 however a three old car with just over 50,000 miles shouldn't have these issues. it sounds like there's a problem with these devices. *tr
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v115000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. the contact stated that while driving 4 mph, the engine stalled without warning. the vehicle was taken to a dealer, where it was diagnosed that the alternator needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the contact received notification of nhtsa campaign number: 14v634000 (electrical system) however, the part was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the approximate failure mileage was 51,000.
Tl*the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v634000 (electrical system) however, the contact was unable to have the vehicle serviced under the recall because one remedy part was being distributed at a time to the dealer. the manufacturer was not notified of the issue. the contact had not experienced a failure.
2012 jeep grand cherokee. consumer writes in regards to brake system recall notices. *smd the consumer stated she did not know about the brake recall. however, by that time, she had already hit four vehicles, because she was not able to stop. also, two days after the vehicle was purchased, she went to start it, but it wouldn't start. the vehicle stalled while at a stop sign. *jb the consumer sent in a recall regarding the sun visor. updated 03/24/16.*jb
Tl* the contact owns a 2012 jeep grand cherokee. the contact received a notification for nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic) and 14v391000 (electrical system). the contact stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. the contact received a notification for nhtsa campaign id numbers: 14v154000 (service brakes, service brakes, hydraulic) and 14v391000 (electrical system). the contact stated that the parts needed were unavailable to repair the vehicle. the dealer was unable to inform when the parts would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 14v115000 (equipment, tires) and 14v634000 (electrical system); however, the parts needed to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was unavailable.
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 14v154000 (service brakes , service brakes, hydraulic) and 14v391000 (electrical system) however, the parts to do the repairs were unavailable. the contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. the contact stated that while reversing at 2 mph, the vehicle stalled. the contact was unable to restart the vehicle. the vehicle was towed to an independent mechanic who was unable to diagnose or repair the vehicle. the vehicle was then taken to a dealer. the technician repaired the vehicle under nhtsa campaign numbers: 14v634000 (electrical system), 14v391000 (electrical system) and 14v154000 (service brakes, service brakes, hydraulic). the contact then received notification of nhtsa campaign number: 14v115000 (electrical system) however, the part needed to repair the vehicle was unavailable. the manufacturer was notified of the failure. the failure mileage was 40,000. ....updated 07/22/15 *bf updated 10/11/2017*cn