Problems with 2012 Jeep Grand Cherokee ELECTRICAL SYSTEM

Tl* the contact owns a 2012 jeep grand cherokee. the contact received nhtsa campaign number 19v813000 (electrical system). the contact stated that the engine turned over but failed to start. the throttle control warning indicator light was illuminated. the vehicle was not repaired. neither the local dealer nor manufacturer were contacted. the failure mileage was 90,000. (recall related incident) ts

While in motion, smoke started coming out of the front part of the roof inside the vehicle. after a couple of minutes, the passenger side visor began melting of its hinge until it fell off, then a flame began to come out of the hole where the sun visor is attached. this occurred even after visors were changed due to previous recall.*jb

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system). the contact stated was unable to start the vehicle after several attempts. there were several warning lights illuminated while attempting to start the vehicle. after several more attempts, the vehicle started and was taken to jones junction dealer, located at 1508 bel air rd, bel air, md 21014, where it was confirmed that the recall parts were not available. the service technician replaced the battery. the failure recurred and the fuel pump was replaced at the same dealer. the manufacturer was not made aware of the issue. the contact was concerned about the part not being available and was told to call the manufacturer at: 800-853-1403. the failure mileage was approximately 125,000. vin tool confirms parts not available.

Began having issue with vehicle not starting on first push of "start" button, and vehicle starting then stalling. received recall notice 19v-813 which describes this same issue. called local dealer (royal chrysler motors, owego, ny 13827) and asked if there was an interim solution because the recall notice says the remedy is not yet available. the dealer said they were aware of the recall, but no interim solution is available. asked what would happen if my car would not start or quit and would not restart. the dealer did not have any suggestions. the recall notice says i could be reimbursed if i paid to have this specific issue repaired. it is a contradiction to say no remedy is available, but if i have applied a remedy it would be reimbursed. i am afraid of having the vehicle stall while driving and causing a crash. please help get this resolved.

My jeep all of a sudden stalled right before a sharp corner causing panic and loss of control of the vehicle. my family is scarred and my wife does not trust driving the vehicle especially after not even a week later we received a recall letter stating vehicle can stall but there's no solution!!!! when the jeep stalled i drove into a ditch unable to over power the all of a sudden tight steering and now i have suspension problems!

Tl* the contact owns a 2012 jeep grand cherokee. the contact stated that while driving at any speed, the vehicle shut down without warning. the vehicle restarted after a while. the failure recurred several times. the contact received notification of nhtsa campaign number: 19v813000 (electrical system). the vehicle was taken to the bayird dodge chrysler jeep ram dealer (870-222-0186, located at 3910 e main st, blytheville, ar 72315) ) and it was confirmed that the parts were not available. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 75,000. vin tool confirms parts not available.

Altanater caught on fire while driving resulting in damages

Tl* the contact owns 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system). the contact called the glenn e thomas dodge chrysler jeep dealer (562-426-511, located at2100 spring st, signal hill, ca 90755) and it was confirmed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2012 jeep grand cherokee. the contact stated that the vehicle was previously repaired under nhtsa campaign number: 19v813000 (electrical system) however, the fuel pump became inoperable due to silicone contamination. the contact stated that the vehicle was inoperable. stevens creek chrysler jeep dodge ram located at 4100 stevens creek blvd, san jose, ca 95129 (408) 248-1800, was contacted and informed of the failure. the contact was informed that the part to fix the vehicle was on back order. the vehicle was not repaired. the approximate failure mileage was 35,000. *bf*jb

There has been a sporadic issue when trying to start my vehicle where it'll make an attempt to turn over and get started but it's getting stuck as if it's maybe not catching the correct amount of fuel. i've also experienced seat belt issues with my seat belt light on and beeping as if it's not on but it would already be properly buckled in. i also had an issue with my engine cooling system that was cause some sort of leak

When the car is stationary it will not start when the button is pushed. the car shudders and the computer freezes. it can only start when the key is used in place of the push button. it seems as if the starter is not relaying to the fuel pump. this car underwent a big recall in march of 2017. the fuel pump, fuse box, battery and alternator were replaced. it was at the dealers for three weeks. the jeep broke down and had smoke coming from under the hood. unfortunately, we received the recall notice three days after the problem occurred, so we had taken it to our mechanic. then we had to have an additional tow to the dealership. (recall r09)

Warning lights on dash randomly come on and off. back hatch randomly opens without activation. happens when vehicle is stationary and moving.

Tl* the contact owns a 2012 jeep grand cherokee. while driving 70 mph, the battery warning indicator illuminated, a chime was heard, and the vehicle stalled. the contact stated that the windows activated independently and the sun roof also started to operate independently. the contact stated that other electrical components became inoperable, the air conditioning stopped working, and the interior lighting flickered. the vehicle was towed to an independent mechanic where it was diagnosed that the alternator and battery failed. the failure caused a minor fire. the dealer was not contacted. the vehicle was previously repaired per nhtsa campaign number: 17v435000 (electrical system). the manufacturer was contacted. the approximate failure mileage was 93,200.*dt *tr *dt*dt*jb

The alternator burned out, burning out also the starter, the wiring harness and the computer. this seems similar to the recall ordered for smaller jeep engines, by our p60/nhtsa 14v-634 recall. i was driving the car when the battery light came on. the car remained in operation. i drove it to a repair shop which found the issues. when i got to the shop, i could smell a burning odor. date of 9/1/2019 approximate.

Tl* the contact owns a 2012 jeep grand cherokee. the contact stated while approaching a stop sign the brake pedal was depressed, and the vehicle ceased. there was no warning light illuminated. the contact stated the failure was experienced 9 times in the last 3 months. the vehicle was taken to burdick dodge chrysler jeep ram located at 5885 cir dr e #335, cicero, ny 13039, and the dealer was made aware of the failure. the vehicle was not diagnosed nor repaired. the contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part for the recall repair was not available parts distribution disconnect. the manufacturer not been informed of failure. the failure mileage was 111,000.