Problems with 2012 Jeep Grand Cherokee ELECTRICAL SYSTEM

This happened june 2016 in calgary, ab. canada. i was upset then and am still upset now, enough to complain here. i was driving on street at low speed, the battery light came on, i pulled over less than a minute later, engine was squealing badly, turned off engine, there was a large amount of smoke coming from under the hood, i opened hood and was hit with a blast of smoke, i thought engine was on fire. after smoke dissipated, i could see smoke was coming from alternator. it appeared to have overheated and melted a connector/wiring. i had the alternator replaced, but the pcm was also fried, so had to have it replaced as well. $2000 later i was back on the road. i checked fca for recalls. fca say the 160 amp alternator is covered under a recall but not the 180 amp. i have the 180 amp alternator. i talked to 3-4 people at fca and emailed them all the info and invoices and the said "we are very sorry and that is unfortunate but there is no recall or coverage" for my alternator or pcm. however, they did say that with enough complaints that possibly in the future there will be a campaign to recall the 180 amp alternator and told me to keep my receipts. so everyone keep your receipts and keep complaining as i believe they will eventually recall this alternator, and we will get some reimbursement.

Electrical short in passenger side sun visor caught the interior of the vehicle on fire while parked in our garage. we had noticed a burning smell a week earlier and my wife had seen smoke in the passenger cabin. we immediately took it to the dealer and they kept it four days before returning it to us, blaming a rodent nest in the ventilation fan. three days later it caught fire.

Tl* the contact owns a 2012 jeep grand cherokee. while driving 35 mph, the contact heard a whining noise coming from the engine and a burning odor entered the vehicle. the contact parked the vehicle and noticed smoke emitting from the alternator. in addition, the vehicle failed to start. the vehicle was towed to a dealer where it was diagnosed that the alternator failed and destroyed the battery. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 14v634000 (electrical system). the manufacturer was notified of the failure. the approximate failure mileage was 55,000.

Tl* the contact owns a 2012 grand jeep cherokee. the contact received a recall notification for nhtsa campaign number: 14v391000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vin was unknown. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep grand cherokee. while driving 45 mph approaching a stop light, the vehicle stalled and the instrument panel lights illuminated. the gear shifter was placed in neutral and, while charging the vehicle's battery, smoke appeared under the hood on the front passenger side. the vehicle was towed to the contact's residence. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 14v634000 (electrical system). the manufacturer was notified of the failure. the failure mileage was 73,000.

Tl* the contact owns a 2012 jeep grand cherokee. while driving approximately 30 mph, the contact heard a noise from the engine compartment. the contact had to maneuver the vehicle to the side of the road. the battery warning indicator and entire instrument panel illuminated. the vehicle stalled and would not restart, and was towed to the dealer. the dealer diagnosed that the alternator failed and caused the battery to fail. the manufacturer was notified of the failure. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 40,000.

Tipm failure as i drove down the road.

Tl* the contact owns a 2012 jeep grand cherokee. after starting the engine, smoke appeared under the hood. in addition, a burning odor and a whining noise were present coming from the engine. the vehicle was shut off and towed to the dealer where it was diagnosed that the alternator was faulty. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 40,200.

My jeep cuts off when i'm driving and stalls at times the check engine light has been on also since i purchased it. was told the codes had to be reset. took vehicle to dealer over 10 times after i purchased it dealer sent it out other places seen nothing turned off codes it seemed ok then every since then it does the same thing over and over now my warranty is out they see an issue i had extended but they only repaired recalls they say but my lights still fog from the recall and electrical still issue!

The alternator failed when in motion on a city street and left me stranded in my 2012 jeep grand cherokee v6 that has only 50,000 miles on it. there is an alternator recall out for most 2012 v6 jeeps, chrysler, etc; however, i have been told that the recall does not apply for my vehicle for some reason even though i had the same issue as all the other vehicles that are included in the recall. i am hoping that they do right by their loyal customers and expand the recall to include my vehicle.

Jeep grand cherokee recall 14v634000. chrysler sustains that my car doesn't qualify for this recall. while driving the battery light came on. five minutes late the engine stalled. i tried to jump started but the jumpers got hot in a matter of seconds right after a connected them. after ii disconnected the alternator cable the short disappeared and i was able to start the car.

Tl* the contact owns a 2012 jeep grand cherokee. while driving approximately 65 mph, the alternator failed without warning. the contact pulled the vehicle over and had it towed to the dealer. the dealer diagnosed that the alternator failed and caused other parts to also fail. the alternator, electronic control module, and battery needed to be replaced. the dealer informed the contact that the failure was directly related to nhtsa campaign number: 14v634000 (electrical system); however, the vin was not included in the recall. the vehicle was repaired. the manufacturer was made aware of the failure and referred the contact to nhtsa in order to have the vin included in the recall. the approximate failure mileage was 58,000.

Tl* the contact owns a 2012 jeep grand cherokee. while driving 25 mph, the battery light illuminated. the vehicle made a humming noise and the vehicle stalled simultaneously without warning. the contact stated that the battery and the alternator failed. the power windows would not roll down when prompted by the driver. furthermore, smoke appeared under the hood near the engine. the vehicle was towed to the dealer. the manufacturer was made aware of the issue. the vin was invalid. the failure mileage was 57,459.

Vehicle stall while running. without any symptom it just stall,super scare of driving the jeep. got the recall for the fuel pump done and the problem still happening, how is possible that this vehicles remains on the streets when there is hundreds of complains about this, what can be worst of losing control of your car while driving at highway speeds. my last chrysler ever!

When slowing down or coming to a stop, the vehicle's engine will turn off and power steering will not work. in order to start the vehicle again, i need to completely stop, put it in park and start the engine. this has happened on the street and freeway. it does not happen constantly. i have had times where it happens 2 days in a row, once a week, and once a month. i have taken the vehicle to a dealer a few times already, but they have not been able figure out what the issue is. after having the vehicle at the dealer for over 1 month, i spoke to a senior technician that works at the dealer and he said it is a known issue. he told me that vehicles with the 5.7l engine and the push to start button have been having this issue and the issue starts around 30,000 to 50,000 miles and they are not sure what is causing the problem or how to fix it.

Problem stared approximately 2 weeks ago. the rear hatch on the vehicle would not unlock. once i started the vehicle and drove it would eventually begin working again. its beginning to happen more frequently and now the passenger and drivers door(s) are affected. i noticed in many jeep forums that a strong possibility exists that the tipm is bad. i've already had my vehicle in for the tipm recall for the fuel pump. i didn't have any issues before the recall but now i'm noticing more "glitchy" electrical issues starting to pop up.

Tl* the contact owns a 2012 jeep grand cherokee. while driving various speeds and making a sharp turn in either direction, the vehicle suddenly shut off and the driver had to push the start button to restart the engine. the contact indicated that the failure occurred on multiple occasions. the vehicle was taken to the dealer, but no failure could be found. the manufacturer was not notified. the failure mileage was 75,000.

About a month after purchasing my used jeep, i was coming to a stop on a city street and my jeep powered off completely. after taking the jeep in to the dealership they fixed the fuel pump relay, which was recalled ,and sent me on my way. since then my jeep has powered off 5 times (once while entering the highway, twice while exiting the highway, once while making a u-turn under the highway and once on a city street) each time while braking. i've had no power brakes or steering each time.

Tl* the contact owns a 2012 jeep grand cherokee. while driving 45 mph, all the warning lights illuminated on the instrument panel, the windshield wipers malfunctioned, and the windows failed to open and close. after turning off the engine, the vehicle failed to restart. also, the vehicle was previously repaired under nhtsa campaign number: 15v115000 (electrical system). the vehicle was taken to the dealer. the technician diagnosed that the wireless control module was defective and needed to be replaced. the vehicle was repaired; however, the failure recurred. the vehicle was the taken to an independent mechanic who diagnosed that the tipm was defective and needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 96,000.

I engaged the factory installed remote start in side my garage. within 3 minutes the engine was on fire. the fire originated just in front of the passenger seat but under the hood. i pressed the start button in order to turn the car off of auxiliary. flames engulfed the engine and my house.

Was driving with my family, battery light came on and car shut off at the light, car started to make a whistling noise before light came on. restarted car light was no longer on and noise gone. drove about 5 miles on the highway and all the dash lights came on. windshield wipers turned on then lost complete power of car. unable to steer use emergency lights or brakes, luckily was able to coast to a stop and not get hit. car towed to our mechanic, mechanic said recall due to defective alternator. had it towed to local dealership sj denham, chrysler and dealership tells us there is no recall on our car for alternater. 10-12 days to get alternater. won't provide rental or loaner. car sits at dealership waiting for alternater. chrysler said they would assign a case manager and make it upscale case, that they would call us within 48 hours, 2 days later we have not received a call. dealer is charging our extended warranty for this service and said we have to pay 100.00 deductible and 40.00 for the belt that was damaged. they also wanted 50.00 if we wanted them to locate the alter er within 3 days. we declined paying 50.00 stating this should be part of their customer service .

In 3/16 the vehicle experienced an alternator failure which was repaired at a cost of over $1,000. today, 9/13/16, the same failure has taken place. i decided to google the issue and found that recall 14v63400 (p60 for chrysler) is an exact match for the vehicle description and the problem. i contacted chrysler was told that it does not apply to my vin!! very disappointing and unconscionable!

Tl* the contact owns a 2012 jeep grand cherokee. the contact stated that while driving at 40 mph, the battery warning light illuminated. the contact mentioned that nhtsa campaign number: 14v634000 (electrical system) was directly related to the failure. however, the vehicle was not included in the recall since it was equipped with an 180 amp instead of an 160 amp alternator. the vehicle was taken to an independent mechanic. the technician diagnosed that the alternator needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 35,000. updated 05/18/16*lj updated 05/19/6.*jb

Tl* the contact owns a 2012 jeep grand cherokee. while driving at 40 mph, the vehicle stalled without warning. the contact was able to restart the vehicle after several attempts. the vehicle was not diagnosed nor repaired. the contact stated that the failure occurred after the vehicle was serviced under nhtsa campaign number: 15v115000 (electrical system). the manufacturer was not notified of the failure. the failure mileage was 84,670.

Takada recall had recalls done car still hard to start and now dies when driving getting angry with the whole car very dangerous with kids in car

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact was not experiencing a failure. parts distribution disconnect.

Takada recall took car had 4 recalls done now hard to start and while drive shout down

Tl* the contact owns a 2012 jeep grand cherokee. while driving 30 mph, the vehicle stalled. there were several warning lights illuminated that dimmed right before the vehicle stalled. the vehicle was towed to a dealer where it was diagnosed that the alternator needed to be replaced. the vehicle was not repaired because the part for the repair was on back order. the manufacturer was not made aware of the failure. the failure mileage was 45,000.

Some times car will crank ,but no start ,has happened at least 5 times since i bought the car used 2 months ago ,repeated time eventually will start we are worried that car will stall while driving .was in a dealer for this problem once already but they said they couldnt reproduce .i heard other jeep owners having same problem and its something to do with tipm module extremly expensive repair ,

I currently have the 2012 jeep grand cherokee and over the years, my vehicle has had a total of (7) recalls. recalls: brakes, electrical, etc. the most recent recall stated that the vehicle could stall with the risk of a crash! upon receiving my notification letter, i made an appointment with the anticipation that the repairs would only take 1 ' 2 business days. unfortunately, the repair time was approximately 1 week through the weekend. i would like to express my un-satisfaction with the service at the chrysler group llc (chrysler) and at this time would like to escalate my concern as a complaint. i would like someone from the corporate office such a manager and/or director to contact me and explain why my issue can't be resolved. i would also like to register my complaint with bbb. i have attempted to contact chrysler group llc (chrysler) on many occasions to resolve my issue. i have purchased and leased several vehicles from chrysler over the years, and now i am very disappointed with the response i received to settle my claim for rental car reimbursement.

On the first of march, my wife and daughter were about to start their day in the usual way. she opened the garage door and used her key fob to remote start our 2012 jeep gc limited ( around 42k miles) ( factory installed remote starter) she walked away for less than 4 minutes and returned to see smoke coming from front passenger side of jeep. she called for me, and pushed the aux button to be sure the vehicle was off. i came running and despite my attempts to open the hood and beat back what quickly escalated into open flames i retreated to ensure my family's safety and to be sure the emergency responders were called. thankfully i was able to remove some potential fuel for the fire by removing our second car from the garage (also a chrysler) and securing the door between the house and garage. luck intervened when the flames destroyed the garage door assembly causing the garage door to fall and help remove some oxygen from the fire. eventually first responders arrived and were able to knock down the fire with foam . later the firemen pushed the jeep into the driveway to ensure it was doused. though the remote start may not be directly responsible for whatever arc sparked the fire, it's my belief that its use contributed directly to the conditions that conflagrated the situation. if the wiring harness is otherwise suspect i would not be surprised considering recent revelations on related models. the vehicle was just removed from the site today 3/9/2016 to copart facility, by insurance company for further investigation into the source of the fire.

Sun visor wiring recall r71. received a recall notice from chrysler today indicating that a wiring problem may cause a fire. notice stated that they expect to have a remedy available in the 4th quarter of 2016. this does not represent "remedy the defect within a reasonable time". nhtsa should put more pressure on chrysler to address this situation in a more timely fashiion. was chrysler not already fined for being too slow to address safery defects?

While driving on a highway, the battery light came on and within minutes, the entire electrical system began to shut down. first the navigation went, then all lights on the dashboard followed by power steering, anti-lock brakes. the car died. the alternator went bad and eventually caught on fire at my mechanic shop while transferring the vehicle inside after being towed. the alternator on my jeep was the 180amp and therefore was not covered under the recall p60. my local jeep dealership initially told me it was covered and then said it was not.

Tl* the contact owns a 2012 jeep grand cherokee. while driving approximately 5 mph, the engine failed without warning and would not restart. the vehicle was towed to a mechanic who diagnosed that the alternator needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 60,000.

Tl* the contact owned a 2012 jeep grand cherokee. after parking the vehicle in the garage, a burning odor was present inside the contact's home approximately 10 minutes later. the contact discovered black smoke and flames coming from the vehicle and immediately called the fire department to extinguish the flames. the fire marshall indicated that the flames were started by a faulty vanity lamp. the contact indicated that the vehicle was previously repaired according to nhtsa campaign number: 14v391000 (electrical system) in june of 2015, but the failure recurred. the vehicle was destroyed. the manufacturer was not notified. the failure mileage was 30,500.

In feb 2016 was driving through town and my dashboard and jeep started acting crazy and it just totally died as i tried pulling into gas station, was now blocking entrance/exit. totally dead, couldn't put it in neutral and hazards didn't work. replaced tipm costing me $1300. then in oct 2016, jeep dashboard started going crazy again and died as i'm driving and turning in the middle of an intersection! everything dead, no hazards, lights anything and it was pitch black. i was lucky i didn't get hit. now they said it was battery even though i argued that it wasn't, i said it was the tipm again. they replace battery, but battery light came on right after i left dealer. then they said it was the alternator. got it replace but it wasn't the alternator, it was the tipm again! they covered that since i just paid for it in february. faulty tipm's caused my jeep to totally die as i'm driving - twice!! if i was on a highway, it would have been horrific. and both times i had my kids in the jeep with me. absolutely unacceptable. never buying a jeep again. this is so dangerous.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2012 jeep grand cherokee. while driving 20 mph, the vehicle began to make an abnormal noise and the battery light illuminated on the instrument panel. the contact pulled the vehicle over and smoke billowed from under the hood. in addition, the electrical functions failed. the contact was an independent mechanic who diagnosed that the alternator failed and needed to be replaced. the manufacturer was made aware of the failure. the failure mileage was 57,000.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. the vin was not available.

Tl* the contact owns a 2012 jeep grand cherokee. when the contact depressed the brake pedal, it seized. the vehicle was taken to an independent mechanic where it was diagnosed that the brake booster failed. the vehicle was repaired. in addition, the contact stated that the push start button and fob failed. the vehicle was taken to the dealer where it was diagnosed that the tpm module needed to be replaced. the vehicle was repaired; however, the fob failure recurred. the manufacturer was not notified of the failure. the approximate failure mileage was 58,671.

My jeep has been on recall for over 7 months to fix the sun visor electrical problem. i am told they are working on a permanent fix since the other two fixes does not work. this is a huge fire/safety issue and it seems jeep takes forever to immediately repair any recall item. here is a cut a paste: nhtsa recall number: opens new window takes away from vin lookup section> 15v-879 recall date: february 11, 2016 manufacturer recall number: r71 summary: the sun visors on your vehicle may experience a high resistance short at the sun visor vanity lamp wiring after a service repair to the sun visor, headliner or while gaining access above the headliner. safety risk: this may result in an inoperative vanity lamp and/or an electrical fire. remedy: a permanent remedy for this condition is currently under development. fca is making every effort to finalize a remedy and obtain parts as quickly as possible.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received a recall notice for nhtsa campaign number: 19v813000 (electrical system). while driving various speeds, braking, or making turns, the vehicle stalled. there were no warning indicators illuminated. the vehicle was taken to len stoler chrysler dodge jeep ram (1001 baltimore blvd, westminster, md 21157, (410) 876-8800) and heritage chrysler dodge jeep ram owings mills (11212 reisterstown rd, owings mills, md 21117, (866) 771-8050), but was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 75,000.

Electronic stability control malfunction indicator light randomly goes on and off while vehicle is in operation. automatic wiper blades randomly activating while vehicle is in operation when no moisture or rain is present. automatic key-less entry/exit system intermittently fails to work when using door front handle sensors. dealership has recommended replacement of tipm under extended warranty in effort to resolve issues.

Tl* the contact owns a 2012 jeep grand cherokee. while operating the vehicle, the battery sensor light suddenly illuminated for approximately ten minutes before the vehicle suddenly shut off while driving through an intersection. the cause of the failure was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 75,000.

Tl* the contact owns a 2012 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. the vin was not provided. updated 10/04/16*lj

My vehicle has a recall (r09/nhtsa 15v-115) for failure of the tipm resulting in vehicle stalls and non starts which have occurred on multiple occasions since 2013 most recently 12/15/15. my vehicle has stalled in traffic on the highway and interstate at speed in heavy traffic almost causing several accidents. i have taken the vehicle to the local dealer (napoleton) who attempted to fix without resolve. in fact, i brought back after there first attempt and they want to charge me $1600 to repair. i have researched other complaints and truly know this is an electrical issue that is part of the safety recall. additionally, my airbag light continues to come on which is also addressed in the recall. jeep has refused to repair and i cannot drive vehicle due to safety concerns. please help.

Vehicle recall repair (tipm fuel pump relay) was completed on sep 03, 2015 and again followed up on sep 14, 2015. no start conditions continue to occur multiple times per week. must cycle through ignition/accessory/run/off multiple times before starting on occasion. this condition may happen 1, 2, or 3 times in succession before engine will start. other times there is no occurrence for many days.