We have classified the 73 complaints from 2011 Jeep Grand Cherokee about POWER TRAIN into the following categories.
Tl* the contact owns a 2011 jeep grand cherokee. the contact received a recall notification in the mail for nhtsa campaign number: 19v813000 (electrical system). the contact had not spoken with a local dealer or the manufacturer regarding the recall. the contact stated that her nephew experienced a slight hesitation with the transmission after placing the vehicle into drive. there were no warning indicators illuminated. the vehicle was not diagnosed or repaired. the failure mileage was 119,000. vin tool confirms parts not available.
Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that after the vehicle was parked by his spouse, his spouse exited the vehicle and twelve minutes later the vehicle rolled away and crashed into the neighbors garage. there was minimal damage to the vehicle and the garage. there was no injuries sustained. the vehicle was not taken to be diagnosed nor repaired. a local dealer was not contacted. the manufacturer was contacted and informed of the failure, case number: 59742830. the approximate failure mileage was 63,862.
Crank won't start when finanly start put in gear dies out. this is done intermintly.. on the street
Tl* the contact owns a 2011 jeep grand cherokee. while driving 55 mph, the vehicle stalled and completely turned off; however, the lights remained illuminated. when the failure occurred, the vehicle was placed into park and restarted. the contact also mentioned that it took two attempts to start the vehicle. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the failure mileage was 116,425.
Two issues with this vehicle. first, at 99,000 the camshaft began to fail due to excessive wear. the vehicle is now burning an excessive amount of oil and fuel. i am told that the engine needs to be replaced, but the dealership and chrysler refuse to repair/replace under warranty. second, the vehicle constantly stalls while driving. this happens 1-2 times per month, typically when breaking for a stop, or breaking to make a right hand turn. very dangerous. dealership was unable to identify the problem, but i see literally hundreds of complaints from people who have the same problem.
I have a 5.7 hemi in my jeep. the vehicle stalls when slowing down, and making a right hand turn off of a highway. this has happened 8 times in the 2 years that i have owned the car. it happened once when i was slowing down for a speed zone on a straight road. the vehicle gives no warning that it is going to shut down. our local jeep dealer did some diagnostics, but found nothing. from what i have read it seems to happen to the 5.7 engines. i don't like driving the car with anyone in it for fear of getting rear ended if it stalls, and people are behind me.
Tl* the contact owns a 2011 jeep grand cherokee. while driving various speeds, the vehicle stalled. when the vehicle was shifted into neutral and restarted, it resumed normal operation. the failure recurred several times. the vehicle was previously included in an unknown recall regarding the reprogramming of the power train control module. the vehicle was repaired per the manufacturer's recall; however, the failure recurred. additionally, while driving on several occasions, the service 4 wheel drive and traction control warning indicators illuminated. john sullivan chrysler dodge (950 harter pkwy, yuba city, ca 95993, 855-580-5113) was contacted by phone and stated that the parts were not available for nhtsa campaign number: 19v813000 (electrical system). the vehicle was not repaired. the manufacturer was contacted and provided case number: 71748777. the approximate failure mileage was 115,000.
Tl* the contact owns a 2011 jeep grand cherokee. while driving various speeds, the vehicle stalled and the steering seized. the contact placed the vehicle in neutral. when the vehicle was restarted, it operated normally. the vehicle was taken to elgin chrysler dodge jeep ram (1010 e chicago st, elgin, il 60120, (847) 697-0900), but the cause of the failure could not be determined. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 55,000.
Tl* the contact owns a 2011 jeep grand cherokee. while driving 65 mph, the vehicle lost power and decelerated to 40 mph. the contact had to continually pump the brakes to get the vehicle to stop. the vehicle was taken to courtesy dodge jeep ram (1890 dogwood dr se, conyers, ga 30013, 678-210-2489) to be diagnosed, but the failure could not be duplicated. the manufacturer was notified of the failure and did not assist. the failure mileage was 171,000.
Transmission cooler is leaking. no warning, just fluid on the ground - several complaints from other owners online. oil pressure sensor not working. - no warning, several complaints from other owners on line.
Tl* the contact owns a 2011 jeep grand cherokee. while driving various speeds, the vehicle stalled without warning. the failure recurred several times. the vehicle was taken to david dodge chrysler jeep (610-358-5300, located at 1801 wilmington pike, glen mills, pa 19342) to be diagnosed, but the technician was unable to duplicate the failure. the manufacturer was made aware of the failure and referred the contact back to the same dealer. the vehicle was not repaired. the failure mileage was approximately 85,000. the vin was unknown.
Tl* the contact owns a 2011 jeep grand cherokee. while driving at unknown speeds, the contact heard an abnormal ticking noise. additionally, the contact stated that the vehicle was stuck in the front wheel drive position. there were no warning indicators illuminated. the vehicle was taken to an independent mechanic who stated that the transfer case needed to be replaced. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 60,000.
Three instances where two stationary and one in motion full acceleration with out touching the gas pedal. the dealer told me that there was a transmission fluid leak. caused my transmission oil to burn which lead to a faulty transmission. pcim was flashed and caused transmission to decelerate at 40mph loosing all function.
The transmission cooler leaks and no way of checking transmission fluid level could cause transmission to fail unexpectedly
I had my 3 very young grandchildren with me and was heading to town in july of this year. i went to turn from a rural road , making a left, onto a main road. the engine still running, the jeep just stopped in the middle of the intersection. thank god it was not a busy time of day . i was told there was only 1 owner when i bought it, and i kept the oil changed every 5000 miles, was always told sealed transmission. towed to home then 2 weeks later towed to dan hemm gmc jeep where it still sits because they want 4800 for a new transmission, and i am on disability and dont have it.