Problems with 2011 Jeep Grand Cherokee STEERING

Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 19v813000 (electrical system). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. while driving and attempting to turn the vehicle to the left, the steering wheel became difficult to turn. in addition, the contact needed to depress the brake pedal with excessive force. the contact placed the vehicle in park and turned off the ignition. when the vehicle was restarted, it resumed normal operation. the failure occurred a total of five times with one of the failures occurring when making a right turn instead. the contact called orr chrysler dodge jeep (located at 900 truman baker dr, searcy, ar 72143, 501-279-3311) where it was determined that because there was no check engine warning indicator illuminated, they would not be able to diagnose the failure. the manufacturer was made aware of the failure and provide case number: 57815893. the contact was informed to have the dealer diagnose the vehicle. the approximate failure mileage was 100,167.

While driving 2011 jeep grand cherokee with children in car, the jeep just stalls out on me and i lose control of the steering. it has happened most times when i am making left and right turns.

Exiting highway. one incident merging right off ramp. other incident, slowing to cross oncoming traffic onto a road. engine suddenly shuts down. fcw light comes on. sensor on front is kept very clean! vehicle will restart but this is very dangerous as i was almost hit by oncoming traffic in the none incident. i read that this is common with these vehicles. shame on you! never have another one

2011 grand cherokee overland 5.7 v8 approx 124000 miles stalled when turning left through intersection slowing from 50 to 25 mph. steering and brakes failed. all recalls have been performed. this was supposedly fixed with p54 (fuel pump relay). fortunately i was not towing my boat. this issue seems to have spanned many years and is extremely dangerous.

2011 jeep grand cherokee shuts off while driving. power steering, engine control and braking all become difficult to use. happening while turning causes the vehicle to veer into the guard rails, if they are present, or oncoming traffic, if turning away from traffic is too difficult. luckily, in the multiple times this happened, i was turning right, either onto the highway onramp or into a gas station. the times into the gas station, sent me over the curb and grass, barely missing the pumps. the vehicle shows no signs of an error on the dash. all radio, lights and gauges work fine. once you are able to stop the vehicle, it must be put into park and the push button start re-ignited. it terrified my family.

While driving and deceleration the jeep shuts off. no lights come on indicating that the vehicle is no longer running. the first clue is loss of power steering and brakes. this always happens within the first couple miles of driving. the jeep starts right back up and then 99% of the time won't stall again for a couple days. this is getting more frequent.

It has now happened several times in which i'm driving and the jeep suddenly loses all engine power, braking and power steering. this happens on the highway. there are never any warning lights or sounds to signal this is about to take place. this last time it almost made me cause an accident.

I was driving down the highway at 60mph when i let off the gas and hot the brakes to slow down for a corner the engine shut down and i lost breaks and steering. i was able to muscle the steering through the corner and coasted to a stop. i put the jeep in park, got the break pedal and started the vehicle back up. everything seemed to work again. when i lost the engine, breaks and steering nothing else was effected. i still had lights, radio and gauges. but, no warning lights or codes came on.

Tl* the contact owns a 2011 jeep grand cherokee. while approaching a stop sign, the steering wheel became difficult to turn and the brake pedal was difficult to depress. in addition, the contact depressed the accelerator pedal to the floorboard, but the vehicle seized and the engine shut off. the contact stated that all the indicators were illuminated on the instrument panel, but the vehicle failed to restart. the vehicle was placed into park and the vehicle started when the push start button was depressed. the vehicle was taken to lithia chrysler jeep of reno (located at 3223 mill st, reno, nv 89502) where it was diagnosed that the fuel pump relay needed to be replaced. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 102,544. *tr*jb

Takata recall. when my vehicle is in motion arriving at an intersection, and i decrease the speed, the engine shuts down and at the same time the steering wheel is stuck, making it impossible to turn, and the brakes get hard. i have already taken the car 3 times to the jeep shop and they have not been able to fix this problem. since this problem started 2 months have passed and it has already happened 4 times. the car does not show any errors on the screen or afterwards when they are read. it is very dangerous because it always stays in the middle of the intersection without being able to do anything.

Tl* the contact owns a 2011 jeep grand cherokee. while driving various speeds, the vehicle stalled and the steering seized. the contact placed the vehicle in neutral. when the vehicle was restarted, it operated normally. the vehicle was taken to elgin chrysler dodge jeep ram (1010 e chicago st, elgin, il 60120, (847) 697-0900), but the cause of the failure could not be determined. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 55,000.

The vehicle consistently shuts off while i'm driving, losing power steering and engine power. it seems to occur when i am slowing down. this happens usually once/twice each week and most recently almost caused a high speed accident, as my car shut off while i was making a left turn on a highway, which caused a semi truck to swerve, nearly hitting me and my 4 year old son.

Every 3 months apart or so my vehicle has lost power on the engine causing it to shut down on me when i make a hard left turn while applying my brakes. the first time that it happened it was on the freeway on my way to work out of nowhere my wheel hot hard and when i was pressing my accelerator it was not working. , the second time it happened when i was making a left turn and the same thing happened to me i had to get on top of the side walk because i couldn't steer it enough to make my turn. and my third time happened this morning while i was going under the bridge luckily for me no one was behind me but this problem is a situation ready to go wrong. out of all these times i have been alone in the vehicle going on my way to work in the morning. its always a scary experience for me. i do not feel safe driving the car. no codes no nothing. the steering wheel gets all hard that i can barely turn it to get on my right lane so i can put my car in park and restart it , from there it starts working fine like if nothing happened.

While making a turn the steering and the brakes locked up and the engine shut off, causing me to lose control of the vehicle. this has happened twice 8 months apart. i've done the recall for the relay switch in 2015. this happened again (2nd time) yesterday april 9th, 2018. i almost hit a car at a light it was terrifying. the dealership has my jeep now and said they can't diagnose unless they have an error code or unless it happens while the technician is driving it. is chrysler going to have people drive these suv's and ignore that people could die? this is an extremely urgent situation. i don't feel safe driving my jeep that i love. please help?

Tl* the contact owns a 2011 jeep grand cherokee. while driving approximately 65 mph, the steering lost power and the vehicle shut down without warning. the contact activated the hazard lights, shifted into park, and restarted the vehicle. the dealer was not contacted. the manufacturer was not made aware of the failure. the failure was not diagnosed. the failure mileage was approximately 106,618. *tt the consumer stated the failure occurred on daily basis, usually while slowing to a stop. *js

The car stalled and engine shut off while driving, decelerating around a left turning curve. lost acceleration capability, power steering, brakes, and electrical system (no emergency flashers). could barely control car and ended driving through curve, off the road, down into small ravine and into field. were fortunate to avoid road signs and telephone pole. car restarted after putting gear in park. very afraid to drive this vehicle anymore. not able to get appointment with jeep dealer for another week. research shows this could be related to faulty tipm. our service records indicated this jeep did receive chrysler group safety recall p54 (nhtsa #14v530) tipm internal fuel pump relay replacement, which states is a potential cause of the car losing power. seems to have not prevented the moving car from losing power.

Our 2011 jeep grand cherokee stalls without warning. the issue usually occurs when slowing down and turning to exit the highway. we have had all recalls taken care of, and have had the jeep in to the dealer several times for this issue with no resolution. the drivers ability to control the vehicle after the loss of power is significantly diminished. this has happened several times over the past year.

Vehicle will unexpectedly stall during decelleration and braking. vehicle loses all power to the motor and power steering, making it difficult to avoid collision and steer vehicle to safety. this happens at high and low speeds, and has occurred on 3 separate occasions in a 2 week time period. this issue was supposed to be addressed by recall number p54; of which i completed on this vehicle in 2014. this issue persists, and i am seeing other owners complain of this identical problem on various forums. jeep/chrysler seems to be inconsistent on the coverage of repairs and diagnosis. this is a real safety concern that should be addressed universally.

Fcw light on dash went on and all power went off, causing a total loss of steering and control on the freeway. this could easily result in a fatal collision. *bf updated 9/13/18*jb

My 2011 jeep grand cherokee overland v8 hemi stalls while slowing down to turn onto another road, or going from highway speeds to exiting a ramp. it's been occurring for several years. i've already had the fuel pump relay recall fixed twice, and my jeep still stalls out almost on a daily basis. it turns out chrysler issued a recall (t36) for 2012-2014 jeeps with alternator issues; however the information i have read on the recall sounds a lot like what is happening to my jeep. 2011 jeep gc overland should be included in this recall.

Takata recall i just purchased my jeep back in june and can view the service history. this complaint in particular has to do with extended crank. my jeep takes awhile to start. i see that there was a fuel pump relay recall. i see in my service history that my jeep had this part replaced: 02/02/2015 78,423 mi at jt's chrysler jeep dodge fiat. again, according to the symptom/conditions, i am still experiencing the same issue, and would like this fixed as soon as possible because of safety concerns. i am experiencing or have a symptom/condition of a clunk and/or bump felt through the steering wheel under moderate braking or driving over rough roads (19-003-14) part to fix known issue is (ar) 05057539ad shaft, steering column intermediate. i would like this fixed as soon as possible because of safety concerns. i am experiencing a symptom/condition of a powertrain issue. when accelerating, i feel the transmission slipping and the engine makes very noisy and abrupt vibrations. all lubricant is new. i would like this fixed as soon as possible because of safety concerns. my window washing feature does not spew fluid onto front windows, however, will spew liquid on rear window. i would like this fixed as soon as possible because of safety concerns.

On multiple occasions, our 2011 jeep grand cherokee overland 5.7l engine stalls while braking and trying to turn corners. recall p54 to replace fuel pump relay to correct this issue was done in november 2015, but the issue has continued. most recently occurred sept 8th, 11th and now today the 14th. had vehicle in for diagnostics on sept 13th and jeep technicians were unable to find the problem. when this stalling occurs, there are no warning lights and apparently no fault codes generated. when motor stalls, we lose power steering and brakes and have ended up on the wrong side of road trying to get stopped. this usually happens when decelerating and braking to turn off or onto a highway.

Timp recall, was repaired jan 2015. today vehicle stalled in traffic, completely shut down and lost power steering, while making a left hand turn. i am lucky i was not in an accident. i was able to restart the vehicle. i have made an appointment with the dealer, but since it was repaired previously, not sure what they will do for me. obviously there is still a problem the recall did not repair.

On may 4, 2017, approximately around 7:00pm, i turned right onto a freeway and my steering wheel locked up and the vehicle shut off completely. i was not able to turn the steering wheel and barely was able to make it out of the middle of the road. the engine shut off while driving down the road. i am luck that i did not have a car behind me or i would have caused an accident. how scary!! chrysler has claimed that they have fixed this!!

When driving the engine will turn off with no warning. since december until now, it has done this a total of 6 times. 3 of the times either merging onto the freeway or getting off of the freeway. scares me so much. i have been lucky enough to not have anyone crash from the behind. my steering wheel locks, and the brakes become very hard to push down on. its hard to move out of the way of traffic.

2011jeep grand cherokee overland had stalled in the middle of an intersection losing power steering, no brakes, and no warning lights on dash telling me anything about jeep being turn off. very scary! i hit the curb and almost hit the atop sign.

While decelerating and making a turn the vehicle has shut off which causes you to lose steering and braking. this has happened to me on 4 seperate occasions

Was slowing down from 50 mph to make a left hand turn. as i was entering the turn, at about 30 mph, the engine shut off. all dash lights still functional, radio was still on, turn signal still on. there was no sputtering. lost power steering and power braking (and any other items that are not functional while in "run" mode). shifted to "neutral", but it would not start because the transmission was not in "park". pulled to the side and stopped the vehicle, put it in "park". started like nothing had happened. there were no warning lights before shutdown, there are no service lights or obd ii codes stored in computer. was using the push button starter, the key fob was in my pocket.

The jeep has only 43,880 miles when i went to the jeep dealer for an oil change. i was told the power steering rack was leaking. the repair would cost $1602 plus tax. this jeep has not been driven off road and should not be leaking with this low mileage . there appears to be many complaints of owners with the same problem. it appears there is a fault with the part.

The 2011 jeep grand cherokee will experience engine stall while the vehicle is in motion, at times in excess of 30 mph. this causes a loss of power steering and power brake functions. it has likewise stalled at stop lights/signals which is equally dangerous when vehicles are approaching from behind at high speeds expecting the vehicle in front to move with the green light. chrysler issued a recall (p54) related to these issues, however the cheap external fuel pump relay wiring harness fix they employed to remedy the problems can be characterized as insufficient at best. in fact, the issues with our family vehicle have actually worsened since the p54 recall was performed in may of 2015. the vehicle's problems have now progressed to the point where the vehicle will not start: a typical symptom of these dangerous jeep/chrysler products. there are literally hundreds of consumer complaints outlining similar issues i.e., the vehicles being difficult to start or not starting at all, vehicles' power windows not operating properly, door locks opening and locking on their own, horn blaring, the vehicle not recognizing the fob, electronic fuel pumps remaining on after the vehicle is shut off and stalling while the vehicle is in motion. a common theme related to all of these issues seems to be the power distribution center for the vehicles or the tipm (total integrated power module). it seems fiat - chrysler has been aware of the problems with their oem manufactured tipm parts for some time, since 2007, but took the woefully inadequate route of correcting only a small and less dangerous issue of the manufacturers defect. hence their court ordered p54 external fuel pump wiring harness, which on a good day will correct the fuel pump run-on. what needs to be addressed is the stalling while in motion issues associated with these vehicles. please mandate a safety recall.

Replaced tipm 15 months ago. today, turning into parking lot car stall. lost all power steering, no brakes, no engine. had to restart while coasting. decelerating at 45 mph making a left turn.

Car stalls with no warning while driving. has happened twice. lose power steering. able to re-start.

Tl* the contact owns a 2011 jeep grand cherokee. while driving 65 mph, the vehicle stalled and caused a loss of braking and power steering ability. the vehicle was taken to a dealer to be repaired. the manufacturer was made aware of the issue. the failure mileage was 115,000.

The engine seemed to lose power and the power steering and breaks lost power as well. was merging from the highway on to a main street in a city. the vehicle was nearly inoperable but i was able to stop it and restart it. but the brakes and steering were locked.

This is the sixth time, today, 9/13/15. i haven't been killed yet, but it's a future possibility. my jeep loses power and will not steer. it happened with my mom and my only child in the jeep. chrysler tells me every time to take it to the local dealer, quirk jeep in marshfield, ma. i do. they run the ever popular 'diagnostics' and find nothing wrong with it. yet, it keeps happening! the last time it happened, i was on the highway during rush hour traffic. state police would not allow me to wait for aaa so i had to pay out of pocket $120 to be towed off the road by some neanderthal in a tow truck. what can i do before i am killed by this vehicle? *the last time it happened was in early august of this year. i contacted jeep with this email and was told to take it in to the dealer for 'diagnostics.' i did and they found no problem again! my jeep is again losing speed and power steering. it is random. i am driving along and it loses acceleration and power steering. i am terrified to drive on the highway expect in the far right lane at minimal speeds. this is a problem because i am a travelling salesperson and must be on the road all day, five days a week. i travel up to 200 miles a day. as i indicated back in december, this is my fifth jeep. quirk says all the recalls on my vehicle have been done and their diagnostics can find no reason for the loss of power. however, it is happening and it is extremely dangerous. originally, when this first started happening, shortly after i bought this pre-owned jeep, i was told the tipm recall would correct these problems. obviously, it has not. *in addition, i have random issues with my key not working or my car refusing to turn on. i am a single mom who has to work. i do not have the financial ability to buy a new vehicle and junk this jeep. i need this vehicle to work as it is supposed to work.

Vehicle stalled on a busy road while traveling approximately 35 mph. i was decelerating approaching a traffic light and lost power steering, power brakes and engine shut down. after placing vehicle into park i was able to restart. this has happened twice in the last few months. the dealership is not able to replicate the issue or take further action to correct the issue.

Tl* the contact owns a 2011 jeep grand cherokee. while making a right turn at 20 mph, the steering wheel became difficult to turn. the contact had to apply force to the steering wheel in order to steer the vehicle. in addition, the brake pedal was depressed but the vehicle failed to stop and then stalled. the contact was able to restart the vehicle. the dealer was unable to diagnose the failure. the vehicle was previously repaired under nhtsa campaign number: 14v530000 (electrical system). the manufacturer was notified of the failure. the failure mileage was 105,000. ma 10/23/15 updated 11/03/15.*jb

While driving 55 mph on the freeway the esc light came on and then my engine stalled, power steering and brakes shut off. i had to get to the side of the road and slowly coast to the exit! with my two kids (both under 4) in the car. talk about scary!!!! i had my car towed to a jeep service center and after 4 days with my car - they said they could not duplicate nor find any issues. i had to pay $200.00 for that answer.which i was not happy with!!! then today (july 12, 2015) while slowing down at a stop light - the same thing happened again!!!!!

Tl* the contact owns a 2011 jeep grand cherokee. while driving approximately 50 mph, the vehicle stalled and the steering column seized. the vehicle was able to restart. the failure recurred on six different occasions. the vehicle was taken to a dealer, where it was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 76,000.

I started the car up on our driveway, put it in reverse, and tried to turn the car to go onto the roadway, but there was no steering. i heard a small pfftt sound as i started the car, and have never heard that sound before. there is no sign of any fluids under the car.

I have a 2011 jeep grand cherokee overland. there are currently 42,000 miles on this vehicle. i went to a shop and tried to have the rack and pinion replaced. and i was told the all the four axle spindles are rusted so badly. the professional in the shop had to spend lot more hour to figure out an other way to remove the parts without touching the spindles. i was told that it was impossible to unscrew the axle nut out from the spindles because of the rusts. this problem is still unresolved. and it would prevent the process of future parts removal. i strongly believe chrysler should issue a recall or a free repair for this issue. thank you! *tr

While driving down the interstate, using cruise control, my car suddenly lost power steering and then all control including gas. seemed to stall but then would come back on and off as i was "coasting" to a stop. trying to make my way over two lanes so i could safely pull off the shoulder out of danger was next to impossible. i had to have my car towed 110 miles to dealer and jeep only covered first $100 so i ended up paying another $450 in towing costs. the dealer said my "serpentine belt" had been shredded and it had wrapped itself around everything in its path. talking with numerous other garages and even other jeep certified mechanics, they all agree these belts should be replaced around the 85,000 mile mark even though they shouldn't show signs of wear until the 95,000 mile mark. therefore i would like to know why the belt in my car, with only just under 43,000 miles on it, shredded so badly and almost caused me to drive straight into numerous cars and then into a guardrail and off the side of the interstate. *tr

As i was backing out of my driving, i heard a pop, and got out to investigate, and noticed the right passenger side, tie rod end had come loose from the tie rod. it was not broken but had literally come apart. after the part was taken off, we could see that the threads on the tie rod were stripped down around the bottom of shaft. i took the part to my dealer, and he said, that is not supposed to happen. i have contacted the makers of jeep, but have not heard anything back as of yet. this is a faulty part, and could have caused a tragic accident. *tr

Tl* the contact owns a 2011 jeep grand cherokee. while driving approximately 40 mph, the vehicle stalled and the ability to steer and brake seized. the contact had to maneuver to the side of the road. the contact restarted the vehicle and drove to the dealer. the technician diagnosed that the power control module shorted all the spark plugs and the software needed to be updated. the failure occurred twice. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 63,000.

Was coming to a stop, getting ready to do a left turn and the car engine went off and the steering wheel locked. had to come to a complete stop and put jeep into park to start it again. started fine but was dangerous as this could have happened in the intersection. could have caused a crash. this is the second time this has happened and took it in for a recall already regarding stalking issue. please help *tr

My 2011 jeep grand cherokee began stalling while driving in december 2014. these occurrences have been documented by the dealership four times. it has always stalled while driving at speeds higher than 50 mph. it has stalled on the freeway 2 times and i have been spared a serious traffic collision due to light traffic conditions. the vehicle never throws a code when it stalls. there is nothing the service department can do for these "phantom" occurrences. the tipm has been replaced since that can sometimes be the issue. however, the stalling continues. i have researched this stalling issue and there are others with the similar problem. what will it take before chrysler addresses this life threatening problem? currently, my vehicle is back at the dealership for this problem. i am not looking forward to picking up my vehicle since the problem is always looming like a black cloud over my head.

Serpentine belt failed causing loss of power steering. i did not realize what had broken until i looked later, but i was lucky that i was very close to home as it could have caused major engine failure since the belt also drives the water pump and alternator. *tr

Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that while driving at approximately 35 mph, the steering wheel seized and the vehicle stalled without warning. the vehicle was taken to a private mechanic who stated that the vehicle was functioning as designed. the contact received a notification of nhtsa campaign numbers: 14v530000 (electrical system) and 14v154000 (service brakes, service brakes, hydraulic) however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not notified of the failures. the failure mileage was 28,000.

The first time my jeep stalled i was going around a turn and almost crashed into a highway barrier. i waited a couple minutes, turned my car back on, and kept driving. the second time it stalled, about 1 month later, i was turning into my driveway. it would not turn back on at this point. i brought it to the dealership and after 2 hours of diagnostics they informed me it was the tipm and would be $1,200 to fix. after searching online about this part, i noticed many other complains of this same issue for a 2011 jeep grand cherokee. this is clearly a faulty part and should be recalled. if my vehicle had stalled in different conditions, the results could have been fatal. *tr

On friday, 9/19/14, my 2011 jeep grand cherokee almost killed me. i was driving between va and ny via i-81 for a family funeral. i stopped half-way there for lunch and then experienced a problem starting it. hitting the start button, it would not start, and would not stop trying to do so - it kept cranking and would not stop until i opened the door. it did this 3-4x, and then it started. it had never done this before. i continued on, more cautiously. an hour later, while passing several big rigs, part of the electrical system stopped working. i lost power steering, accelerator function, and my dash lit up - and the engine continued running and even rev'ed despite the lack of the accelerator. my brakes also didn't work for approx. 10 seconds. the road curved, and i almost lost control and flipped the jeep trying to avoid the big rigs, which were slamming on their brakes all around. ultimately, i was able to pull over with no accident or damage and turned the vehicle off. after 15 minutes, it re-started, and i was able to get to my destination with no other problems. upon arrival, however, i experienced the same things while testing it at very low speeds on back roads. after the funeral on saturday, i was able to get it to the local dealership, where it still is undergoing diagnostics. i had to travel back to va on sunday, and now have to rent a car, deal with long-distance repairs with an unknown dealership, and travel back to ny to get it once repaired. the dealership indicated it sounded like a tipm issue, which i have learned jeep/chrysler know about, but have not recalled. i have previously experienced minor electrical issues (flashlight never worked, multiple back bulbs, etc), which the dealership indicated may indicate tipm issues since the day i bought the vehicle, but were always dealt with as isolated repairs. please help with a jeep/chrysler tipm recall! *tr