Problems with 2004 Jeep Grand Cherokee AIR BAGS

For over a year, i have received multiple notices stating a safety recall for my 2004 jeep gr cherokee...refer to r06 / nhtsa 15v-046 (airbag system occupant restraint control). every time i contact my local dealer, they tell me the part is not available...i now have no faith that this will ever be resolved. help!

Tl*the contact owns a 2004 jeep grand cherokee. the contact received a notification for nhtsa campaign id number: 12v527000 (air bags) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. the vin was not available.

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 04/07/16*lj updated 12/14/2017*js

Both airbags deployed while driving northbound on interstate 95, no crash involved, they just suddenly deployed. passenger sustained injuries (scratches, bruises, etc), which did not require paramedics attention; however, he is still complaining his right knee is a bit numb. *tr

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact stated that the recall notice for nhtsa campaign number: 15v673000 (air bags) was received in 2015. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 15v046000 (air bags) and 12v527000 (air bags) however, the parts needed to perform the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Purchased and installed 4 new goodyear wranglers in september at town fair tire. while my son was driving at approximately 25 mph the right front passenger tire came off of the rim causing loss of steering which resulted the vehicle hitting a utility pole and going off road and hitting a stone wall, went to town fair and was asked what do you want us to do about it manager didn't seem to inclined to help us. *tr

Air bag warning light coming on intermittantly. *tr

My air bag light keeps coming on and off when ever i am driving the vehicle it was doing it a couple months ago but stopped now doing it again. and my floor boards are getting soaked under the floor mates having to clean up everyday. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. while driving at an unknown speed, the contact noticed smoke around the front end of the vehicle. in addition, the vehicle shook and stalled. the contact also stated that the passenger side air bag was coming out as if it were partially deployed. the vehicle was towed to a private mechanic, but was not diagnosed or repaired. the manufacturer was not notified. the vin and failure mileage were unavailable.

Tl* the contact owns a 2004 jeep cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer had not been notified of the issue. the contact had not experienced a failure.

This vehicle was involved in a major roll off a cliff, landing on front end rolling several times then rolled side over side. the vehicle was a total loss. the airbags on both sides failed to deploy during this accident. the driver had multiple bruises and cuts around head, neck and arms. along with a concussion that is just beginning to clear up after 2 weeks. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 09/01/15*lj updated 12/3/15 *js

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact stated that on several occasions, the air bags warning light illuminated. the contact stated that the failure was intermittent. the contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the parts to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the approximate failure mileage was 74,220. vin tool confirms parts unavailable.

I have been trying for 6 months to get my recall fixed for the occupant, restraint control module filter circuit repaired, galeana chrysler in columbia sc will not schedule me for repairs. *tr

Tl* the contact owns a 2004 jeep cherokee. the contact received a recall notification for nhtsa campaign number: 12v527000 (air bags) and stated that the part needed was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

I am e-mailing injuring about the recall for jeeps airbag. the jeep dealership in my city does not have the recall piece but has called and sent an e-mail about how important it is to get the recall done. wondering what i should do? *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact had the vehicle repaired by an authorized dealer under nhtsa campaign number: 12v527000 (air bags ). after the repairs, the windshield wipers would not turn off, and the headlights would randomly turn on and off recurringly. the vehicle was taken back for a diagnostic test where the independent mechanic diagnosed that the inner body module needed to be replaced. the vin was not available. the manufacturer was notified of the failure. the approximate failure mileage was not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags) but was informed that the parts were not available. the contact felt that since the failure was reported in november of 2012, there should have been a remedy available before february of 2014. the contact stated that the manufacturer had exceeded a reasonable time for repair. the contact had not experienced a failure.

Chrysler has failed to correct the following recalls: m35/nhtsa 12v-527 since feb 2014 we took it to chrysler they said it was fixed and then we received additional documentation that the fix was not corrected due to parts being incompatible. we have not heard anything since march 2015. we called the local dealer and parts were not available yet.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repairs was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the contact had not experienced a failure. parts distribution disconnect.

Received safety recall m35/nhtsa 12v-527 on 2/4/2014 indicating the airbag system (occupant restraint control module) may experience a front airbag and/or seatbelt pretensioner inadvertent deployment. an inadvertent deployment while driving could distract driver and cause a crash without warning. on 2/5/2014, i contacted dealer (pearson jeep/chrysler 8250 broad st. richmond, va). dealer's response was "there are no parts available for that repair". why is this an issue when a crash could happen anytime the vehicle is in use without the immediate repair? i find that unsatisfactory and a discredit to the jeep/chrysler company which i have patronized for nearly 20 years. i anxiously await to hear your response. ...........a very concerned customer!!! *tr

2004 jeep grand cherokee. consumer writes in regards to air bag system control module recall notice. *smd the consumer stated he received the recall notice, over a year ago. to date, the parts are still not available. *jb

2004 jeep grand cherokee. consumer writes in regards to air bag system occupant restraint control module recall notice. *smd the consumer stated there has been no follow-up instructions from chrysler concerning the recall and no repairs have been made.

We slipped on some black ice and the jeep went up a hill and then we flipped and landed upside down. this is the second time this happened the other time was last year feb 18 2013 when my 2001 jeep grand cherokee rolled over three times before landing upside down. last year it was me and my 3 sons. thus year it was me and my husband. i injured my leg and back. also neither times did the air bags deploy. *tr

Airbag & seatbelt warning lights will not go out. have complained to chrysler-jeep, but they do not want to include problem solution under recall.... *tr

2004 jeep grand cherokee. consumer writes in regards to air bag system occupant restraint control module recall notice. *smd the consumer stated he called the dealer 4 times, only to be told the parts were on back order.*jb

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that nhtsa campaign number: 12v527000 (air bags) had exceeded a reasonable amount of time for repair. the dealer stated the part was not available. the manufacturer was not made aware of the delay. the vehicle was not repaired. the contact had not experienced any failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number 12v527000 (air bags) and was recently informed by the manufacturer that the part was not available. an arrival date could not be provided. the contact had not experienced a failure. the vin was unavailable.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated while at a stop light the air bag warning light illuminated. the passenger and the drivers side air bag deployed simultaneously. the vehicle was taken to the dealer to have a diagnostic test performed. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 160,000.

Tl* the contact owns a 2004 jeep cherokee laredo. the contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) and the parts were not available. the contact also mentioned that the dealer had not contacted him for the recall repair and he had not experienced a failure. the manufacturer was notified.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags ) but was informed that the parts were not available and a second notice would be sent when the did become available. the contact felt that since the failure was reported in november of 2012, there should have been a remedy available before october 2013. the contact had not experienced the failure. the current mileage was 82,000.

Tl* takata recall. the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and the part was not available to receive the recall repair within a reasonable time frame. the contact called more than one dealer and they were unable to determine when the recall repair appointment would be scheduled. one dealer indicated that the part did not fit and provided no further explanation as to what they would do to obtain the correct part to remedy the repair. the manufacturer was contacted and they were unable to provide a reasonable time frame to supply the part to the dealer. vin tool confirms parts not available.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part needed was not available for an extended period of time. the dealer did not provide a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) in the mail several months ago and stated the dealer informed her the parts were not available for the repair. the manufacturer was notified. the contact had not experienced a failure.

I was driving home from a camping trip with my family on 9/2/13 on hwy 2 in laurel hill, fl, traveling approximately 50 mph on a two-lane road when the air bag light on the dashboard illuminated and shortly thereafter the driver-side airbag deployed. nanoseconds later the passenger-side airbag deployed. i managed to keep from running off the road and pulled off onto the narrow shoulder. my wife's knee was hurt pretty badly as the dash opened up and hit her knee when the airbag deployed tearing the skin off her left knee and bruising both the knee and surrounding tissue and the inner portion of her right knee as well. her injury did not require any hospitalization. i contacted chrysler because i read online that there was a recall (m35) that affected my year model and make. they told me that my vin was not included in the recall though our experience seemed to match up with the recall. the jeep is currently at the dealership following an inspection and the case remains open. *js

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign number 12v527000 (air bags) several months ago and was informed by the manufacturer that the part was not available. the contact had not experienced a failure. the vin was unavailable. updated 10/17/13*cn

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that in august 2013, he received notification of nhtsa campaign number: 12v527000 (air bags ). the contact stated that he attempted to have the vehicle repaired on numerous occasions but the manufacturer stated that they were not manufacturing parts for the recall. the vehicle was not repaired. the contact did not experience the failure. the vin was unavailable.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received a recall notice for nhtsa campaign number: 12v527000 (air bags); however, the part needed for the repair was unavailable. the manufacturer was notified. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact receive notification of nhtsa campaign number: 12v527000 (air bags)several months ago and stated that the dealer informed her the parts were not available for the repair. the manufacturer was not notified. the contact had not experienced a failure. updated 9/4/13 *cn

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the parts were not available. the contact also mentioned that he was experiencing problems with the vehicle and the air bag warning light illuminated intermittently. the manufacturer was notified. the approximate failure and current mileage was 98,000. ...updated 11-12-13 *bf

I was traveling at 55 mph going west when a ford focus ran a stop sign and hit me from the side going 80ish mph. we spun out and rolled several times, the side and front airbags did not deploy. we got lucky and for the most part walked away from an accident that should of killed us. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign id number: 12v527000 (air bags) several months ago and stated the dealer informed her that the parts were not available for the repair. the manufacturer was not notified. the contact had not experienced a failure. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the parts were not available. the contact stated that he had not experienced a failure.

2004 jeep grand cherokee. consumer writes in regards to air bag system occupant restraint module recall notice. *smd the consumer stated months ago, he received a recall notice, regarding the occupant restraint module. however, as of today, he has not heard anything further regarding the recall and associated repair.

Swerved to avoid a deer and ended up in the ditch. my air bag failed to deploy and my face hit the steering wheel. cut above eye requiring stitches, my teeth cut through mouth requiring stitches. severe concussion. compression fractures l1-l3, t4-t8 in back. my right clavicle was broken due to seat belt not catching. air lifted to hospital.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that nhtsa campaign number: 12v527000(air bags) had exceeded a reasonable time for repair. the dealer and manufacturer both stated that the part was not available for repair. the vehicle was not repaired. the contact had not experienced a failure.