Problems with 2004 Jeep Grand Cherokee SERVICE BRAKES, HYDRAULIC

At highway speeds (around 60 mph) when applying brakes steering wheel shakes (vibrates), replaced front rotors, front pads, contact dealer, all that starting at 15,000 miles on a new car. *nm

We bought a new 2004 jeep cherokee and shortly after the 12000 warranty work we noticed an increasing shudder and excessive vibration when braking. at the 15000 mile warranty work, we brought it to the dealership attention. the vehicle was checked and found that the front wheel rotors were out of round and required turning. the dealership and service personnel have always been helpful and able to assist us with the vehicle but in this case they were unable to correct the defect. as we felt this was a manufacturing defect and safety hazard, we were told it was not covered after 12000 miles. telephone contact with the national number for chrysler was terse and were advised again that this was not covered. when asking to addressed this with a person higher up, i was informed that that was not possible and that this person was authorized to make all decisions relative to the problem. not feeling safe with the performance of the vehicle, we went back to the dealership and had the rotors turned. apparently, this will be an expected expense every 12000 miles. it was a definite safety hazard especially when braking going down inclines. i have been told this is a common defect for the jeep cherokees. *nm

Our 2004 jeep grand cherokee special edition began shuddering when applying brake pressure. this is an extremely dangerous occurrence as it could easily shudder out of the driver's control. we took the vehicle in with 13,365 miles on it. norman chrysler jeep dodge service center stated that the rotors were warped out of round .006 a piece. both these and the brake pads were replaced. the dealership would not replace this under warranty. we were forced to pay out of pocket for something that was far beyond "normal" wear and tear. the service center rep told my husband that "your wife rides the brake." this is not a true statement and i feel that daimler chrysler is shrugging off responsibility for a potentially dangerous safety issue. searching the internet i have found many many complaints of the same issue. we are currently up to 18,000 miles and i am waiting for the rotors to warp again. there is now a class action settlement associated with this obvious safety issue. *nm

While applying the brakes vehicle failed to stop and crashed into a cement wall. the vehicle was towed to the dealer for inspection. but, mechanic could not duplicate the problem. one month later, the problem recurred, and the vehicle was taken back to the dealer. again, mechanic could not duplicate the problem. *ak

As the consumer's daughter attempted to brake, they had become hard and did not operate. the vehicle then rolled into a parked vehicle. the consumer was informed that the brake booster had been disconnected. *sc

Consumer states that he purchased his vehicle in 2003, soon in april 29, 2004 he had to take his vehicle to the dealer for the replacement of brand new rotors. the mechanic told him that his brakes were warped. this was at 7074 miles. then on 10/27/04 he took his vehicle in again for brake problems, again he was told that he needed new rotors and that they were warped.*jb

While braking from 30 -40 mph, the brake pedal went to the floor and continued to the floor. the consumer shifted the vehicle into neutral and applied the emergency brake and was able to pull the vehicle out of traffic. consumer states, "after depressing the brake pedal a few times the brake pressure returned. the vehicle was taken to the dealer. the dealer informed the consumer that the whole braking system needed to be replaced. the dealer replaced all rotors, pads, and calipers. *jb

Warped brakes on 2004 grand cherokee. eas told by dealer it was due to the fact that i do lots of city driving. after doing some research this is a common problem in grand cherokees. i even had an associate that sold his for similar problem. while braking on highway the car violently shakes and is dangerous. this is the vehicle i transport my child in and it is not a responsible feeling i get when i put her in the car. chrylser needs to address this issue with their customers. looking at research i did this problem goes back at least 8 years. *jb

Vehicle shakes and vibrates without control when applying the brakes. i took it to the dealership while it was under warranty and they would not honor it because the rotors were warped. said it was over 12,000 miles. i had the rotors turned twice now and they are still warped past the point of no return. i guess new rotors will need to be purchased. chrysler should own up to their problems. never had this problem ever with any other vehicle i have owned until jeep. not even a year old yet.*ak

When braking consumer heard a grinding noise coming from front/rear brakes. dealership was notified, but did not resolve the problem. *ak the consumer stated that nothing was done to correct the failure. *tc

While applying the brake pedal at low speeds vehicle shimmied uncontrollably. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic determined that rotors needed to be replaced. *ak the vehicle pulsated from the first mile at low speeds of 30-35 mph or less. *sc

(1)violent shaking occurs while braking at various speeds (2)brake failure,rotors warped. (3)taken to dealership, will not repair due to 15,000 miles on vehiclehad repairs done by private individual,will not take this vehicle back to dealership!!rotors turned and repaired $130.00. *ak

When driving between 35-70 mph vehicle sways from side to side and is overly sensitive to standard corrections. dealer stated brake rotors were warped, and replaced them under warranty at 9000 miles.*ak

The steering wheel vibrates horribly and the whole vehicle pulsates forward and back whenever you try to stop. we have replaced the rotors/pads five times since purchasing the jeep new in 2003. it started at 15,054 (aug "04), then 24,038 (class action suit), 34,700 (turned), 36,000, and now again at 46,000(sept "09). well over $1000 into repairs and we still don't feel the vehicle is any safer or make the gc any more pleasant to drive. we don't have much faith in nhsta doing anything about it after reading all the other complaints but thought we would add to the issue. aren't reliable brakes considered something of a safety issue? there are pages and pages of complaints on the internet and chrysler chooses to do nothing. maybe they should have just gone bankrupt since they can't build a reliable vehicle. it seems to us a there should be a recall to repair the faulty brakes, especially after a class action suit was issued in 2006. *tr

Dt: the consumer felt that the problem had started when the vehicle was purchased and had only gotten worse. the problem first started on august of 2004. when the consumer applied the brakes he could feel the vehicle shake. there was a problem with the front driver and passenger side wheel brake rotors. the vehicle felt like the wheels were out of line. the consumer took it to a mechanic they cleaned the rotors and pads. the vehicle is a 2004 jeep grand cherokee laredo. *ak

Brakes and brake pedal shake crazily when applied. this started happening around 12,000 miles. i heard of a civil suit that is being filed in missouri/kansas and have been waiting to repair to see if there is a recall. *nm

(1) severe brake pedal pulsation and associated shaking and severe vibration to steering wheel and column. (2) premature warping of front brake rotors annually - twice in 30k miles since new. (3) original rotors machined in place @ 16k miles; rotors and pads replaced @ 30k miles. requested dealer measure new rotors with micrometer to ensure initial variation in thickness within daimler chrysler specs. run out measurements also requested, made and recorded prior to and after installation. *jb

Vehicle was brand new and when depressing the brakes pedal went to the floor. consumer took the vehicle to the dealer, who was not able to duplicate the problem. received the vehicle from the dealer, and was told dealer had no answers. consumer was afraid to drive the vehicle. even when vehicle was moving slowly it would not stop. *ak while the consumer descended grades or hills the abs would activate. the consumer would continue to press on the brake but the vehicle would continue through the stop sign or light. *nm

2000 jeep grand cherokee developed problems with the brakes.*mr the vehicle's steering wheel would vibrate when the brakes were applied at speeds of 40 mph or higher. the brakes were replaced by the dealer three times in 20000 miles. the repairs were done under warranty at no cost to the consumer. after the third brake repair the consumer had no faith in the vehicle. the dealer suggested that the consumer consider purchasing a new 2004 jeep grand cherokee. the dealer explained that the new jeep had a new brake design with improved calipers. the consumer traded in his 2000 cherokee for a 2004 cherokee (ij4gw48s44c172654, purchased july 14, 2003). after driving the vehicle 10694 on july 15, 2004 the consumer had to take the vehicle to the dealer for high speed shudder and vibration in the steering wheel when the brakes were applied. the vehicle was taken to the dealer one other time on june 2, 2005 for the same problem. each time the rotors were replaced due to heat stress. *nm

I have been having brake vibrating problems since 12,000 miles on my 2004 jeep. it has gotten substantially worse, now at 18,000 miles. i have contacted jeep corporate and they were of no help. the 3 times i brought my jeep in for repair, all they did was "re-surface" the brake pads once because they were "warped." they could not cover the cost of the resurfacing or the diagnosis because my jeep was over 12,000 miles. according to the nhsta website, there are a number of jeep customers with the exact same problem. *jb

Brake disc warping and causing pulsation. first occurrence at about 10,000 miles. second has just started at 16,000 miles.*ak

Car shakes uncontrolably when braking. hard to come to a stop. taken into dealership and told the rotors are warped beyond repair. otors replaced at dealership. chrysler states this is a defective part but will not cover the repairs because it is over 12000 miles. *ak

While driving at 50 mph consumer applied the brakes and experienced severe vibration in the steering wheel. a certified mechanic examined the vehicle, and determined that the front rotors were warped and deformed. the rotors and pads needed to be replaced.*ak

On two occasions gas pedal has over took the brakes pedal an accelerated through a red light. took car to dealer found nothing wrong told them to check the front brakes. they were bad they replaced at 19,000 miles. *jb

Brakes real soft and spongy. at a stop the brake master cylinder will bottom out with a steady foot pressure on the brake pedal. on one occassion while backing out of a parking spot, the brakes failed. the pedal went right to the bottom out point with vary little stopping power. when i pulled forward and applied the brake at about 15 mph the anti-lock system activated. after going forward and stopping a couple of times the brake pedal came back to what the dealer calls normal. it seems like there is air getting into the system. i have been to three different dealers and met with a chrysler tech rep to no avail. *ak

Warping of front brake rotors. it occurred at 16000 miles and the roters were ground. it is now starting again at 25000 miles. i was informed by the service man this is a common issue with 2004 jeeps. *ak

When braking at speeds greater than 50 mph the car shakes uncontrollably.*ak

While applying the brake pedal vehicle vibrated uncontrollably and failed to stop completely. vehicle was taken the dealer for inspection numerous times, and mechanic determined that brake pads and rotors needed to be replaced, and replaced them three times. however, the problem recurred. *ak

While applying the brake on 5 separate occasions, the consumer applied the brake and the accelerator pedal simultaneously. this condition caused the vehicle to accelerate unexpectedly. the dealer was notified and was aware of this issue. *jb

Tl*the contact owns a 2004 jeep grand cherokee. the contact stated that the abs would not lock or "grip" as quickly as it should. the failure caused difficulty when braking. she also noticed that there was a "gliding" effect when driving 40 mph and attempting to brake. furthermore, she experienced difficulty turning the steering wheel. as a result, she made wide turns due to the amount of effort she had to put into turning the wheel. she took the vehicle to the dealer and they checked the brakes. the dealer changed the brake pads and stated that everything was fine. the second time the contact took the vehicle to the dealer for the abs failure she was informed again that everything was fine. the vehicle has not been inspected for the steering failure. the current mileage was approximately 43,000 and failure mileage was approximately 20.

I purchased a brand new 2004 jeep grand cherokee. starting in april of 2004 i had to have my rotors turned after less than 12,000 miles after hitting a patch of ice and my anti-lock breaks kicked in. it was a downward spiral from there. the rotors would need to be turned just shy of 3,000 miles from the previous "correction" after the 3rd time of having to be turned the rotors had to be replaced. i personally contacted damlier-chrysler and complained about my problem with the rotors. they had the nerve to tell me that it was the way i am driving my car and that i shouldn't be so rough. i am a safe driver who has never been in a single car accident or received a ticket and do not feel that the "customer service" gentleman had a right to even suggest otherwise. i have never owned a brand new car (i have had 3) that has given me more problems with the rotors. i have also never had to replace rotors on a vehicle that is less than 2 years old. i complained to my dealer every time i was in for the repairs and i learned that i was not the only one experiencing the same problem. jeep was offering a "better" breaking system that would "fix" the problem that would run me about $350-$400 plus the cost of installation. that is not acceptable. i think that this is a serious problem and could cause serious if not fatal injuries. i am very upset in the money i have had to invest in a breaking system for a brand new car that has never been fixed. *jb

2004 jeep grand cherokee warped rotors at 7800 miles. *ak

Brake rotors replacement & resurfacing to eliminate vibration and shaking when braking necessary to repair anywhere from every 5000 miles to 9500 miles. *nm

While the driver was coming out of the garage vehicle suddenly accelerated. driver applied the brakes, but the brakes were inoperative. *ak

Dt: the contact stated the brake rotors were warped. when driving at highway speeds and needed to make a panic stop the steering wheel vibrated violently. the contact lost control of the vehicle. the vehicle has been corrected twice for this problem. the first time was on may 7, 2004 at 9,175 miles on the vehicle. they resurfaced the rotors. the second time was on 3-15-05 at 17,664 miles when they replaced the rotors. the manufacturer stated because of the mileage of the vehicle they will not stand behind it. however, they have corrected the vehicle twice for the same problem prior to this failure. if the brake rotors needed to be corrected again it will be at the contact's expense. the vehicle now has 24,700 miles on it. this problem occurred within 5000 miles of each failure. the contact stated there were other complaints on the 2003 models and the manufacturer corrected them. *ak

Tl*the contact owns a 2004 jeep grand cherokee. whenever the contact depresses the brake pedal, the steering wheel and front end shake and the brake pedal vibrates. the contact has changed the brakes and rotors five times. the vehicle was taken to the dealer twice and they stated that the brakes and rotors were defective. the current mileage was 160,000 and failure mileage was 6,000. updated 5/19/08 *cn updated 05/19/08. *jb

Problems with brake equipment on 2004 jeep grand cherokee.*mr the consumr feels there is a safety concern witht he brakes. the brake pedal is very spongy and with steady pressure, while stopped, the vehicle bottoms out. the vehicle has been taken tothree different dealers. two of the dealers indicated tat the systems was operation normally. the master cylinder was replaced but that didn't alleviate the problem. *nm

Problems with warped rotors on vehicle. *mr ten months and 18000 miles after the vehicle was purchased, the early warning symptoms of warped rotors surfaced. the vehicle was taken to the dealer who confirmed that the rotors were indeed warped. the manufacturer refused to honor their basic warranty. the consumer has owned three other jeeps in the past all of which experienced some type of rotor problem *nm

Dt: the front and rear rotors, and brake pads need to be changed every 2 to 3,000 vehicle. took vehicle to the dealers, they said it was because consumer rode the brakes. but this was fourth jeep vehicle and driving pattern had not changed. only 12,000 miles on the vehicle. took vehicle to independent mechanic, who determined it was not normal.*ak

Dt; front brake rotors have been replaced twice and redone once within 25,000 miles. when brake pressure is applied there is major vibration from the steering wheel. after current resurface no problems as of now. *tt

2004 grand cherokee jeep, brake failure. *bf less than 2 months after the vehicle was purchased the consumer experienced a vibration and pulsation when the brakes were applied. the consumer took the vehicle to the dealer, however they were unable to find a problem. *jb