Problems with 2004 Jeep Grand Cherokee SERVICE BRAKES, HYDRAULIC

Tl* the contact owns a 2004 jeep grand cherokee. while driving at 55 mph, the brake pedal was depressed but it took a greater amount of time to stop the vehicle. the vehicle was taken to a dealer who diagnosed that the master cylinder needed to be replaced. the vehicle was not repaired. the failure recurred on numerous occasions. the manufacturer was notified of the failure. the contact was aware of nhtsa campaign number: 06e022000 (service brakes, hydraulic), but the vin was not included. the failure mileage was 95,000. updated 09/21/15*lj

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the brake pedal wobbled horizontally. the failure recurred several times. the vehicle was taken to a dealer where it was diagnosed that the brake pedal needed to be repaired. the contact stated that the dealer was informed by corporate to not install the part and refused to repair the vehicle. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 55,000.

Tl*the contact owns a 2004 jeep grand cherokee. the contact stated while stopping the vehicle in the snow the brakes would lock up, causing the vehicle to slide. since the vehicle is out of warranty the dealer will not repair the vehicle at no charge. the contact feels the manufacturer should repair the vehicle for free due to the safety risk of a potential crash. the failure mileage was 12,000.

Brakes make wheel shake every time they are applied. causing the car to stop poorly. *tr

When i drive my car and i start to brake at in the speed range of 20mph to 65mph, my brake pedal starts to vibrate and my steering wheel starts to shake uncontrollably, i have to start pumping the brakes for the steering wheel to become nearly moderately controllable. i have been reading online that many people with the same year jeep grand cherokee have been having the same problem. even with earlier models. why hasn't there been a recall on this yet, there is something obviously wrong with the brake or steering system.

About 3,000 miles ago the brakes began to pulse when applied during highway trips. this grew worse as time went on. now they pulse even in the cold weather in december in ct during short trips (2-3 miles). when they pulse, the steering wheel shakes badly (as does the whole vehicle) especially at higher speeds and on longer trips. i will no longer allow my wife to drive it on highways. today i went to action motors (jeep dealership in danbury, ct) and discussed the issue with two service managers. i was told that this was "normal" and that when brakes get "hot' they overheat the rotors and the rotors warp. action motors wanted to replace the rotors at my cost. they said there was no jeep recall on the issue. i mentioned that this was the identical issue that jeep grand cherokees had in 1999 through 2003 and why did i have to pay for the defective design (does jeep not realize that brakes get hot when they are used). they told me the only reason that jeep offered free repair to those model years was that it was a result of a "law suit" against jeep. they also tried to convince me that this was normal on all makes of cars and to expect it. i have owned many cars in my many years of driving and none have experienced this issue under any conditions or any mileage. seems someone or many must die before jeep accepts responsibility. i do not wish to have jeep repair my brakes at my cost. i no longer trust their intentions or their commitment to safety. i would like to take it to another repair shop but do not know how that might affect any "recall" directed by nhtsa that may occur in the future. the brake repair will have to been done very soon to make the car safe to operate. shame on jeep. *tr

Front rotors are warped i have had to get them replaced or resurfaced every 8,000 miles this is a jeep grand cherokee. i find that the brakes start to pulsate every time its time to replace or resurface rotors . i have to pay out money each time this is very dangerous can some one tell me if chrysler has a permanent fix for this please help *tr

Tl*the contact owns a 2004 jeep grand cherokee. while driving 10 mph, the contact depressed the brake pedal in rainy weather conditions to prepare for an emergency stop, and the pedal went completely to the floor. the vehicle would not stop and the contact crashed into another vehicle. the vehicle also appeared to experience a mild increase in speed instead of the abs unit activating. during the failure, she concluded that when the abs activated, it malfunctioned and prevented her from coming to a complete stop. the contact has a copy of the police report and pictures of the incident. she is in the process of having the vehicle inspected to determine the cause of the failure. she is also in the process of notifying the manufacturer. the vin was unknown. the failure and current mileages were 84,000.

2004 jeep with 42k miles- the brake peddle has one inch of lateral movement. the dealer plans to replace the peddle assy. for about $1,000. my foot has slipped off the pedal when my shoes were wet. i am told that it can not be tighten up only replaced. to me this seems the problem is in the design on the brake linkage, and not due to normal were and tear. its just a matter of time. *tr

I have had the brake pads replaced three times in less than 4 years with only 30,000 miles on the vehicle; they pulsate when applied. i am afraid they may not grip sometimes and may cause an accident. *tr

A one foot hydraulic brake line at the rear of my vehicle is badly rusted and the fittings are leaking. *tr

Purchased a 2004 jeep grand cherokee 2wd a little over a year ago. within 3500 miles a unbearable front end shake started to occur. within the next 2k-3k miles the front end shake became extremely intense and is still ongoing. when speeds in excess of 30 mph are reached, very intense front end pulsations occur without failure each and everytime the brakes are applied. i have never in my life encountered such an ongoing issue that the manufacturer refuses to take responsibility. thanks daimler/chrysler! i will never own another dodge/jeep/chrysler product again. *tr

Tl*the contact owns a 2004 jeep grand cherokee. the vehicle vibrates while driving and worsened at speeds between 55-60 mph. the front rotors were replaced at 44,000 miles on 05/2006. the vehicle began vibrating again and the rear rotors at 47,000 miles shortly after the front rotors. the front rotors were replaced again on 04/2007 at 59,000 miles. the contact stated that 4,000 miles after the warranty expired, the transmission failed and had to be replaced. the current mileage was 63,700.

I have had multiple rotors replaced on the jeep due to warping. this has been going on since i have bought the car.*ak

I am having a problem with the steering, brakes, and the heat vent. when turning left or right, it makes this awful noise. when applying the brakes, the steering wheel and the front end begins to shake. i took the vehicle to get the brakes changed and they said the pads look fine. when i had the heater on, it was blowing cold air on the passenger side. *tr

I purchased a jeep grand cherokee from car max on 3-17-07, and within a 3 week period the jeep accelerated when braking 6 to 7 times. running through stop lights and signs. i was almost hit. what is the problem with the jeep.*ak

Tl* - the contact stated that the 2004 jeep grand cherokee's front rotors were warp due to poor caliper design. he needed to upgrade the oe-um on the brake caliper and disc. while driving at 60 mph with dry weather he applied the brakes, but the brake the pedal pulsated abnormally. he took the vehicle to dealership for repairs, but the parts were difficult to find. he returned for repairs twice, but they did not do any thing to vehicle because it was no longer under warranty. the failure mileage was 29500, and the current mileage was 30300.*ak

Tl*the contact owns a 2004 jeep grand cherokee. while driving 30 mph, the vehicle would shutter when the brake pedal was applied. the dealer replaced the transfer case, rotors, and the brake pads on three occasions; however, the failure continued to occur. the failure mileage was 40,000 and current mileage was 97,000.

Dt*: the contact stated the motor to the adjustable pedals became inoperable causing the accelerator and brake pedals to be out of alignment. the accelerator pedal moved down and the brake pedal moved up. the vehicle was driven to the dealer who determined the motor needed to be replaced.

Dt*: the contact stated while applying brake pressure at various speeds, there was an increased stopping distance, and the vehicle jerked from side to side without warning. the vehicle was inspected by a dealer who determined the rotors needed to be replaced. afterwards, the problem persisted. the manufacturer was not alerted.

Warped front brake rotors. i received chrysler notice to take my jeep to dealer for inspection. dealer gave it a quick drive around the block and said the rotors were not bad enough to require replacement. few thousand miles later the warping became very bad and i returned to dealer. dealer said it was too late as i already had the inspection. chrysler customer service would not help either. i replaced the brake rotors and pads at my own expense. *tr

Warped front brake rotors. *tr

I took my 2004 jeep grand cherokee to the dealer at just 39,000 km. after experiencing a grabbing / pulsing sensation on braking. the dealer indicated that all four rotors were warped??? seems a little early. i am following up with daimler. *jb

Dt*: the contact stated while having other repairs on the vehicle, the dealership determined the rear rotors and brake pads needed to be replaced. the repairs were not made and there was a vibration in the brakes.

Dt*: the contact stated while the brake was applied, the vehicle rocked back and forth. the brake pedal also pulsated. the vehicle was taken to the dealership who determined the rotors needed to be replaced. an independent mechanic replaced the rotors.

Dt*: the contact stated while applying brake pressure at any speed, the brakes pulsated and there was an increased stopping distance. the vehicle was inspected by a dealer who determined the brake rotors were warped. the rotors were replaced but the pulsation returned. the vehicle was inspected by a dealer who determined the rotors needed to be replaced again. the manufacturer was alerted. the consumer stated the rotors were too small for the vehicle, which caused them to overheat and the warp. updated *jb

Dt*: the contact stated while driving 40 mph on normal road conditions, the vehicle pulled violently to the left while the brakes were applied. the vehicle was taken to the dealership three times for brakes repairs. after the last incident the contact noticed the dealership service did not use original replacement pads which created severe damage to the passenger side front rotor due to metal to metal contact with the caliper. the contact was very concern because during the last incident the vehicle almost hit the road rail.*ak

On vacation, i experienced brake failure. i was unable to stop the vehicle. 2004 jeep grand cherokee. took vehicle to dealership for repair. did not have parts and noticed on the internet there was a recall on like models. brought auto home un-repaired waiting for response from chrysler. dealership would not cover service and noted this is a defective master cylinder. not sure what to do at this point. *jb

Car was pulsating and shaking terribly when brakes were applied at 18,000 miles. was told i needed new rotors and that they are not covered under warranty. i told the repair manager there was no way i paid $33,000 for my grand cherokee and was paying $600 to get new rotors every year. i called chrysler and they said they would repair under warranty. at 29,000 miles, i have been told that i need new rotors again. called chrysler again and...too bad they are not covered. this is bull, there is no way i would spend $33,000 on a car that needs to have rotors replaced yearly. i will never buy another jeep and its too bad, i had no brake issues with my last one. *jb

2004 grand cherokee began pulsating and vibrating make it hard to keep steering wheel steady. *ts the vehicle was taken to a repair shop where the rotors were resurfaced. this alleviated the vibration temporarily. next the front and rear brakes had to be replaced and the front and rear rotors had to be resurfaced. after the repairs were made the consumer was told about a brake recall fro the 2004 jeep. the concern was then told the send copies of invoices along with cancelled check to the manufacturer for reimbursement. the manufacturer only provided the consumer with a partial reimbursement. *nm

Tl* - the contacted stated that the steering felt stiff when attempting to turn to the right or left. the contact took the vehicle to the dealer, and was told he needed to replace the steering gear box. the odometer reading was 30000 at the time of the failure. the vehicle has not been repaired. the contact continued to have the problem with the steering stiffness, and he took the vehicle back. t the steering wheel vibrates due to warped brake rotors. he had them repaired, however, he continued to have problems with the rotors.*ak

Consumer requesting reimbursement for brake repairs done on a 2004 jeep grand cherokee. *kb the vehicle had consistent vibration while braking since the date of purchase. on july 15, 2006 the vehicle was taken to a dealer who did a brake inspection and suggested that the front and rear brakes be replaced. the consumer agreed to the repairs but ant no point did anyone a the dealer mention a brake defect that was being addressed through a class action law suit. on july 26 the consumer received a letter in referencing the class action settlement which provided a free brake inspection certificate. the consumer feels that the repairs should have been paid by the manufacturer under the class action settlement. *nm updated*jb

Problem with the rotors - they are warping every 8,000 miles the vehicle is a 2004 jeep grand cherokee with only 25,500 miles on it. *nm

Dt*: the contact stated that while driving at 70 mph on dry roads, the vehicle began to shudder while dressing the brakes. the shuddering stopped when the vehicle reached 30 mph. the vehicle was taken to a service dealer, where it was determined that the brake rotors were warped. the dealer replaced the rotors and the brake pads.

Dt*: the contact stated while attempting to apply brake pressure at various speeds the vehicle vibrated. this occurred without warning during normal braking on normal roads. the manufacturer was alerted however no inspections have been made. the rotors were resurfaced. updated 06/19/06. *jb

Tl*the contact owns a 2004 jeep grand cherokee. the contact stated that the front rotors were replaced and turned twice approximately 8,000 miles apart. the vehicle was taken to a dealer and they stated that the rotors are warped again, which is causing the vehicle to pulsate and vibrate when braking. the current mileage was 29,779 and failure mileage was 14,591.

Front rotors are warped. had them replaced by the dealer at 14,591 miles and resurfaced (turned) at 22,214 miles. both times under warranty. i currently have 29,779 miles on the jeep and the rotors are causing the brakes to, once again, pulsate every time i apply them. it's no longer under warranty. if i have to have them replaced or resurfaced every 8000 miles... this is going add up. if i continue to use them in disrepair, i think this may be dangerous. it feels dangerous. chrysler needs to find a permanent "fix" for this problem. *tr

I leased a brand new 2004 special edition jeep grand cherokee in december of 2003. at approximately 25,000 miles of normal driving conditions, the front end began shaking violently when applying pressure to the brakes. after reviewing the my car stats website i questioned whether it could be a rotor problem. i called the dealership and was told it would not be covered by warranty. the local dealership turned the rotors, reporting they were badly warped. they also ensured me that it would happen again and was widely known to be a jeep grand cherokee issue. my understanding is that rotors should last much longer than 25,000 miles. i do not believe i should have to pay over $100 to correct an issue that is obviously a design flaw. i also do not intend to keep the vehicle beyond the term of the lease as i do not want to invest $400-$500 each time this happens. for anyone out there considering a daimler chrysler product, think twice before signing on the dotted line. *jb

I own a 2004 jeep grand cherokee with only 16000 miles. at 12600 mile i had brake problems where the jeep who shake violently when the brakes were applied to the point where someone might loose control of the jeep causing a serious accident resulting in a possible death. i took it back to the dealer and was told that the rotors needed to be replace and the warranty expired after 12000 miles so i would have to pay $400 which i refused to do. i took the car to my personnel mechanic and had the rotors turned and new pads for around $100. now with 16000 it needs to be done again. this is unacceptable. its not right that every 3-5000 miles i need brakes! i was told that its due to the fact that the rotors through design toe in when applied causing excessive wear on the pads and rotors. this is a design flaw and needs to be addressed! i will file with the bbb here in ma. and the att. gen but i'm hoping that you can assist also. if you look at websites like www.mycarstats.com there are at least a 100 complaints referencing the same issue. something needs to be done...before someone gets hurt. *jb

Dt*: the contact stated while driving at various speeds while the brake pedal is depressed the vehicle vibrated. the dealer determined the front rotors were warped and replaced them which corrected the problem.

Dt*: the contact stated while attempting to apply brake pressure the brakes vibrated. this occurred without warning during normal braking on normal roads at all speeds. the dealership determined the rotors needed to be replaced. the manufacturer was alerted.

Tl*the contact owns a 2004 jeep grand cherokee. the current mileage was 34,081. the rotors were replaced may 1, 2006 due to the vibration of the brakes. when applying the brake the vehicle would vibrate, this began on may 1, 2007. the mechanic stated that the rotors needed to be replaced again. the failure mileage was 33,000.

Dt*: the contact stated while applying brake pressure at various speeds there was a pronounced vibration in the front end of the vehicle. the vehicle was seen by a dealer for inspection. the dealer replaced the front rotors and pads which corrected the problem. updated 05/16/2006. *ak *nm

I own a 2004 jeep grand cherokee. i had to put brakes on it may 30, 2005. since that time i have had to put four additional sets of brakes. the last 4/25/06. the dealership service department and daimler/chrysler both agree that the initial brakes on this vehicle were not of the standard, quality and durability needed. the last set of brakes were heavy duty and obviously cost considerably more than regular brakes. *jb

When braking at any speed greater than 20 mph the vehicle shakes violently. daimler chrysler stated the vehicle had too many miles on it (15,000) and would not do anything for me. after getting the brakes fixed i was told that this is a common problem for the jeeps and that the rotors were bad. *nm

Purchased 2004 jeep grand cherokee with about 11,000 miles. by 24,000 rotors are showing signs of warping. when brakes are applied steering wheel shivers and also get pedal feedback. this is causing an unsafe driving situation and should not be happening with a car with only 24,000 miles on it. *jb

I have a 2004 jeep grand cherokee. i bought the one on the show room floor with 46 miles on it. in all of the vehicles i have purchased over the years i have never had so many problems. i just took it in for the 3rd time for brakes. i was told the rotors were bad again! of course the rotors will be warranty. however i was charged $90.00 labor for warranty work, again. i told the dealer to go past the rotors this time and check the pads. they said they were worn 20-30%, but i brought the parts home and my husband said they were gone! the service manager said "jeep knows they have a problem with their brakes and will not do anything about it"! i was getting 13 mpg after 36,000 miles. i was told if i got a tune up it would be better. well, $300 later it is not better! now i get 12. 4 wd..i had taken it to the dealer for the 4wd locking up. i was told not to use the pt 4wd. my husband was driving in ft 4wd in the winter and went to turn into a parking space. it locked up in the turn and we came inches from hitting a parked car. i called the dealer and was told this is normal. please! normal? so nothing has been done about it. i had metal in the transmission. now please tell me how that can happen? i am a 56 year old woman. what if i drove it the way commercials say you can? i have the extended warranty, but of course when something is done it isn't a covered expense. i really believe that i purchased a jeep with alot of problems and don't know where to go from here. i am going to get my repair invoices together and call our local tv station. toledo ohio has thousands of jeeps in parking lots all over the city and i want the consumers to know what kind of problems they will have if they purchase one. i am looking forward to your response before i pursue further. *nm

Dt*: the contact stated while driving at various speeds the brakes pulsated without warning. when the problem occurred at 3,500 miles the dealership replaced the brake rotors. the problem returned at 11,000 miles. after inspecting the vehicle the dealer replaced the rotors due to warping.

Dt*: the contact stated the rotors warped resulting in front end vibration at speeds of 50 to 60 mph. the brake pads and rotors were replaced by the service dealer three times. the replacement pads and rotors failed after driving about 6,000 miles and the contact is concerned this pattern will continue. the first time the vehicle was taken to the dealer, the front and rear brake pads and rotors were replaced. during the next two visits, only the front brake pads and rotors were replaced. the dealer was unable to provide an explanation for the wear until this most recent visit, 3/16/06, where it was determined to be caused by aggressive braking. vehicle pulsated when coming to stop at traffic signal at speed of 25 mph. contact felt it was a safety problem because of failure to stop or loss of control. vehicle vibrated excessively when slowing at speeds of 50 mph or higher or for on/off ramps or traffic back ups on highways. it felt as if vehicle will not stop or lose control due to warped brake rotors. happened on three occasions; 09/29/ 2005, 05/05/2005, and 05/16/2006. *ak

Dt*: the contact stated the steering wheel would shake and the brakes pulsated at various speeds. the problem gradually became worse. upon inspection the dealership determined the brake rotors were wearing down. the dealer will be turning the rotors.