When putting the car in reverse it would go straight untill it kicked back in gear. on highway gear switched on its own slowed down and kicked back in. i could of got in s major accident. i just brought the car on 01/17/2020
I bought my car in 2018 brand new with less than 10 miles. in the first few months, it required a brand new radio system and rear camera replacement. in some months following that, i have had my car stop on me while driving, approximately 4-5 times with only excuses as to why the car would unsafely do this. first time was an update that needed to be done. second time was the keyfob battery but accused it of being lack of oil changes (i don't need to go to the dealership for oil changes). next, was no explanation at all. last was yesterday when it died twice in one day in the middle of the road. they called to let me know that it probably is because my oil is 3/4 way depleted even though i had an oil change done less than 3k miles ago. their suggestion is that i return every 500 miles so they can top me off if the oil seems to be an issue. these are thankfully in less busy streets mostly driving straight but once while turning. once included an error code that i was told was an electrical system error but it didnt register. i have pictures and videos on my phone from the incidents. i have also written to the ceo of jeep, attorney general and will be contacting an attorney from an article i found on this issue from april of 2019. my photos and videos will not send and upload.
2 times the same incident occurred 6 months apart, once in june 2019 mileage 22046 and once in december 2019 mileage 28423. bought the car brand new in 2017. oil is dissappearing!! the oil pressure low light will flash on - there is a loss of power - while driving - no warning! then the light will go off. drive to oil change business to have them check the oil level and the jeep will be 3 to 3.5 quarts low. no leak present or oil seen. engine seems to slip while driving before this happens.
I had a safety issue with my 2017 jeep compass that i am currently leasing. the car would stop and shut down on its own without warning or any lights turning on. it had to do with the parking brake as well. when i brought it to the north haven, ct dealership to get fixed, they said they were unable to fix it and had to contact chrysler. chrysler told them what to do. the dealership did as told and it resolved the issue--something about the battery. when i was informed about what happened, i asked why there was no warning or check engine light going off alerting me that something was not right. the person at the dealership said 'well once you notice things aren't working well, then it's probably a battery issue. bring it back in.' how is this acceptable? there is no warning that my car is going to just stop as i am driving. i just have to wait until other things go wrong to determine if it is maybe a battery issue? that is unheard of. the dealership had my car for almost a week, did not give me a loaner, but said i could rent a car at a low cost. rent a car? i am not going to pay money for a car when mine is still under warranty. and when asked if there was a recall regarding this issue, the person at the dealership said 'no, they only do recalls when it is a safety issue.' so when my jeep automatically shut down on a road with a speed limit of 55, that's not a safety issue? i am completely unsatisfied with my experience resolving this issue, and to be honest, i cannot say that it is resolved because there will be no warning as to whether or not it is going to happen again. the product is not safe apparently because there is no indication as to when the battery needed to be serviced. when i went to the dealership and requested safer car, the manager said they could not do anything, accepting the fact that i drive an unsafe car.
While at a red light, the compass went into auto stop. when my foot released the brake, the car shuttered, a light appeared and it appeared to stall. i could not accelerate and had to brake, park the vehicle, turn it off and back on (in the middle of a busy intersection). the next morning, while driving on the expresswayn the vehicle did not appear affected, but a different light came on indicating collision warning was turned off. it did not go off until the car was turned off and did not appear to pop back up. later that same day, while driving on the expressway with cruise control going about 76 mph in the left hand lane, the vehicle shuttered, and appeared to stall. the same light turned on. i was able to coast the vehicle to the right hand shoulder, then it off and turn it back on. pictures of the lights have been included.
When making left or right turns, it goes into 4wd. doesn't matter if you're on the roadway or turning into a parking spot or even backing up. feels like something grabbing in either the front or back can't really tell. makes grinding noise. took back to the dealer twice now and they also say it was the 4wd that they can't fix anything because jeep knows about the problem and we have to wait for jeep to do a recall. it gets worse every day. they say they can not give us a paper because of waiting on the recall. only had this car for 3 months and nobody wants to fix the problem.
My car emergency brake light button has turned on all byitself while i am driving. the car stops and shuts off. then i am in the middle of the road and i have to put my car in park, press the pull on p button to turn it off. this is a safety issue. a car behind can crash into me. this has happened 5 times since february, this morning was my 6 time. i do not feel safe in my car anymore, afraid of turning off while i am driving
May 23, 2019, my husband was in an accident that totaled our compass according to the police in the town. the speed was approximately 30mpg. the airbags did not deploy. my husband was taken to finley hospital. there were injuries consisting of rotator cuff damage. i will be looking into a lawsuit. this car is very unsafe! the car was in motion, he said he experienced brake failure and struck a trailer holding a riding lawnmower. it was 12:16 pm.
Once starting the vehicle the car remains in the park position and can not be moved into any other gear. i have been stuck with my daughters in the mid day in the heat because i can not change the gear. i do have a video of it but can not take a picture due to the fact that it will only show my hand on the gear. i have taken a screen shot of the video and uploaded it.
Car shakes at high rate of speed
After coming to complete stop, car engine shuts off due to start/stop system. when releasing break car cannot start back up, all lights turn on, emergency break is automatically enabled and stalls. i have to put the car in park, turn off (even though engine is not running) and turn back on and remove the emergency break before i can accelerate. this has happened on busy intersections and is a big safety hazard. i have taken vehicle to dealership and they stated the battery was bad. battery was replaced but the issue is now more frequent.
Twice the vehicle has stalled at a stop sign. the d on the gear shift and the dashboard flash and it says put the car in park. then it says press the brake and push start. after the car restarts and you begin to drive it flashes low oil pressure. the third time it happened we were driving. the low oil pressure flashed and it felt kind of like the car was dragging. we had slowed to make a left turn and the car stalled out. the d on the gear shifter and the dashboard flashed and it said put the car in park and then hold brake and press start. this time when i pressed the start button it seemed like it kept trying to start the car. i had to press the button again to make it stop making that sound.
I am still in shock and still quite shaken up on the morning of tues., 9/25/2018, when as usual got out of my home into my jeep to go to work a few minutes before 6 am. i carefully at the entrance and exit of my community, i wait for ongoing traffic to be far enough for me to drive towards the blvd. as my jeep started towards part of the boulevard all of sudden, the engine stopped as i did not press the bypass button so the jeep went into sleep mode, when i pressed the button, it read," put vehicle on parking mode to restart". my heart almost came out of my mouth because if there was traffic on my left i definitely would have been killed by the oncoming traffic that was heading towards me from the left, i placed the jeep in park, i then placed it on drive and headed to the divider of the intersection. in tears, i turned back home and left the jeep in the driveway. i called greenway immediately to report the incident. i have a copy of my conversation with the greenway dodge, chyrsler, jeep and ram service operator on tuesday, september 25, 2018,. a service appt was set for 9/29/18,at greenway. my husband and i were told by service tech that there was no bypass interception to remove the feature from the jeep shutting down the enginewhile in a drive mode. i do not feel safe driving this jeep & that i would not go through what i went through on that morning. i am alive to tell everyone of what happened to me and not got killed due to the special feature this jeep has to conserve gas. the engine just shuts down while in a drive mode. we were told that there was no bypass interception to remove the feature from the vehicle going into a pause mode when waiting for the light to change, or when there is traffic jeep completely stales when in drive mode. i am the owner of the vehicle and wish to surrender my jeep because i no longer feel safe driving it.
Stop system that stops the car at red lights for fuel econom. my car would all of the sudden accelerate without my putting foot on gas peddle. took to dealer. he said there was a known issue with it, and wiped the memory and did an update . my concern is that when it did this i almost got into an accident with another car in front of me. it accelerated so fast i almost lost control too. when they test drove it they couldn't find anything wrong. but when they hooked it up to find any error codes they found 2. that's when they discovered the problem. my biggest concern is that they said it was a kniwn issue yet no recall to bring my car in for the updated fix. hadvi not been trained for situations like this i or someone else could have gotten killed.the vehicle was in motion going down hill i was riding the brake because of the hill. when i had let up off the brake slightly that's when it accelerated so fast i almost lost control.
Sirius travel link/uconnect system installed in fca's 8.4" nav infortainment screen comes with a 5 year trial of sirius travel link which access the national weather service alert system, and as a result the driver is bombarded with numerous weather alerts for the region - they are very distracting pop-up windows which must be manually dismissed, requiring driver to look away from the road and take a hand off the wheel to "x" out of each one on the touch screen. these alerts pop up many times during a single short trip depending on the weather, sometimes as many as 15 in a short 10 minute drive, and includes counties over a hundred miles away. there is no way to disable them in the radio. it is impossible to get rid of the service - we tried cancelling our sirius subscription entirely but the weather alerts have continued. we have experienced a number of instances where the radio has caused us to not see things while driving because we were looking at the screen to turn off the alerts. these alerts are numerous, frequent, and horribly annoying, and very distracting. there has to be a way for the user to disable these notifications.
Sirius/xm guardian weather alerts on radio for areas that are not in your local area are a constant distraction and cannot be disabled. alerts occurs for weather that is 100s of miles away from home location. alerts do not go away by themselves, they have to be manually cancelled on the radio display.
As many other owners of vehicles with the uconnect infotainment system will attest, the partnership with siriusxm and weather alerts has become an actual issue. sad that is the case since a simple fix could be presented but here we are as customers with an unsafe and sometimes never ending supply of full screen popups of weather alerts on our infotainment system. fca, uconnect, and siriusxm all seem unwilling to provide a solution to the nws' geographic weather alerts. these alerts can and have happened at a steady interval of every 30 seconds and they never leave the screen unless you close it. no matter what you are doing, to include getting navigated to a poi, the popups override everything. a simple fix from connect and fca would be to provide a setting to disable alerts; another option would be to have the alert "time out" after 20 seconds. i am aware the alerts come from nws so no fix to the crazy geographic alerts to things 200 miles away. please press fca and uconnect to provide a solution to this issue that many many owners are having significant complaints about.
The vehicle has been in motion every occurrence and happened on a highway. the jeep has shut off while i was driving. i had the automatic off turned off and when i stopped at a stop light the jeep powered down, dash and lights went crazy, and my jeep would not start back up. it took over 5 minutes to get the jeep to come back on. there is also a popping noise and a very hard shift at times. when this hard shift occurs it pulls my jeep to the right, i have had it in the shop several times this year and they cannot figure out the problem. they thought changing my shocks would help but it has not. there is still a popping sound when i hit a certain speed and then it is still shifting extremely hard randomly and jerks the whole jeep when it happens. it has almost caused me to wreck a couple times especially when i am in a right handed curve and this occurs; it caused me to go off road when i took a right handed curve and it occurred. this has been happening since april 2018, and i have had it in the shop several times. this has been an ongoing thing now i do not have the files with me today at work, but i do have them at home. i can upload the documentation at a later date. unsure of exact date.
My new car comes with a free trial period of siriusxm travel link. part of this feature is travel alerts which appear on the center console touch screen. there is no method for disabling these alerts, and depending upon where you are, you can receive multiple alerts per hour. these can sometimes be for weather over 200 miles away from your current position. the only way to clear the message is to physically reach over and touch the screen. this feature needs to have a setting to disable. on a recent trip driving in the snow near multiple weather patterns, i was reaching for the screen every 5 minutes because it blocks the map which i needed to follow. it's like my car is forcing me to be a distracted driver. how can this possibly be considered a 'safety feature' by sirius xm?
Front end crossmember or also called subframe has rotted and rusted clear through at just over 10 years old i was informed by car mechanic. jeep acknowledged the issue with the bad subframes and put an extended warranty on it. that only lasted 10 years. so car is now unsafe for the road and repairs are more then cars worth. have read 1,000s of other complaints online for same issue with 2007 and 2008 compasses.
The uconnect 8.4 radio/head unit will display weather alert popups while driving, resulting in distraction due to both the audio and visual alert and requiring physical interaction with the touch screen device. there is no way to disable the alerts, even after unsubscribing from the "feature." just as scrolling and settings menus are disabled while in motion for safety, there should be no popups and required interaction while in motion. attached photo is from last summer, but issue is ongoing anytime any national weather service alert is active within a ~400 mile radius.
Jeep's uconnect system has, on three occasions, not recognized my voice for calling an existing phone contact. in place of canceling, or asking for a manual selection on the screen, uconnect defaults to calling 9-1-1 emergency services. this places me in an awkward position, ties up essential emergency service resources, and is embarrassing. i have even changed the names in my phone to avoid any sort of confusion. since september 2017, this has occurred three times.
I have been experiencing starting issues with my 2017 jeep compass since december 2017, it is now almost march 2018. i have called so far 5 tow trucks and each visit at the dealership they can't find anything wrong with the vehicle. i have pleaded with them regarding my safety concerns, but pursuant to their "policy" they return me my car keys back. they want me to continue calling tow trucks until they can figure out what is wrong with it.
Attached please find my work orders and the number of times i have called tow trucks. since december 31, 2017, i have been dealing with continuous starting issues with my 2017 jeep compass, i have called (5) tow trucks so far, the dealership claims since they cannot duplicate the issue at the dealership, they cannot find anything wrong with my vehicle and continue to return my car keys back to me. my only solution for now is to continue call tow trucks, my vehicle is still under warranty, i have mailed, recorded and proven evidence of my starting issues, now it is almost march and my 2017 jeep compass still has starting issues. two out of the six tow truck workers informed me that they have towed new jeep compass's and the reason for the towing is due to starting issues. i would like to request an investigation to see if there is any recalls needed for this particular issue. i have lost count on how many times i have called fca, spoken to managers, service managers and now the district manager and i have gone nowhere. my first roadside assistance was on january 1, 2018, they tried to jumpstart the battery no success, i waited until january 2, 2018 to call a tow truck to tow my vehicle to the dealership since it was a holiday, took 4 hours for them to arrive. since february 18, 2018, my 2017 jeep compass is still at the dealership "unrepaired" they plan on returning me my vehicle this week.
Owners manual shows reversed polarity on battery terminals in the jump starting procedure section. chrysler has a recall (t46) out for the corrected manual for vehicles built through april 28, 2017, my car was built on april 29, 2017 and has the incorrect manual but chrysler refuses to provide a correct one, saying i'm not part of the recall.
Total electrical failure on the highway, no stability control, hvac, turn signals, hazzard lights, 4wd, every electrical item malfunctions, just the engine runs but all instrumentation and electrical accessory stop working in the middle of driving.
My wife drove home from work parked car in driveway 3 hours later had to bring my daughter to work and window was cracked from bottom up about 10 inches in center of window we also found out another person who bought a 2017 compass had window crack having a hard time getting dealer to fix window we bought vehicle 6 weeks ago it should be covered under warranty dealer ship took pictures on april 18 2017.