Rented a vehicle from enterprise a jeep cherokee 2019 with only 18,620 miles. driving north from fort lauderdale to daytona. after 3hrs on the road the car had an engine explosion. another vehicle in front of me starts signaling me an tells me the car was on fire. i immediately pulled over and get off the car, saw live flame going under the hood. pulled all my belongings out and in matter of minutes the whole vehicle was burned.
Previously, i reported issues with oil consumption, which eventually required an engine replacement. i now have an issue with steering wheel, feels like it is trying to correct itself when driving regular streets and highway with no issues of alignment, tires, etc. appt with napleton's arlington heights on 1/23/2020 did not mention anything that was done to look for issue, other than recall software update of 18va9182, which they said would solve the problem. however, the problem persists. in addition, i just received a safety recall notice from fca, stating that when i had taken my vehicle in for recall #18v739, that my vehicle was not properly inspected and the recall was closed. i told the dealership this was done completed and they said they would do the update, however, they had not completed the correct one, and the problem with steering still persists. i am worried this issue is a safety concern, and would like to be contacted to have this problem addressed.
Truck cuts off when i make turns or if i stop at a stop light. when you try to start the truck back up it hesitates and when it does start back up it stutters. while driving on the highway the truck all of a sudden while flash a low oil light and say low oil pressure and i just had my oil changed at the dealership. now it won't pick up speed past 10 and a message is popping up that says check something electrical. i can't even drive the truck because i'm afraid i'm going to cause an accident. i was driving home today from work and barely made it. my check engine light isn't even on. but it's not shifting gears it idiles up and just stays stuck i have to take my foot of the gas to try make it change while driving on the city streets. arkansas has a lot of hills and i have to go up one to get home and i almost didn't make it up the hill in traffic because the truck started stuttering and the oil warnings started flashing.
I just purchased this vehicle 3 days ago with 17,600 miles. , i have been experiencing the vehicle cut off when at a stopped position even if the gears are in drive. today i attempted to turn on the vehicle but showed no sign of power, i waitied and tried again. once i got the vehicle to run the check engine light came on. i do know there was a recall for this exact same issue and my vehicle seems to not have been repaired.
2019 jeep cherokee and just stops when driving and sometimes a hard stop and jerk.brakes does the same but slide.my car is at dealership and they say it's just the battery but i don't think so.also my car will be on but it's tell e to start car and it makes a humming noise while driving.*dt*jb
Everytime i slowed down my jeep would cut off. i figured out i could get it to restart in neutral as i'm finding somewhere to coast off road, but would have to put in park to shift back to drive. i made it to dealer and they said it very common problem and hopefully a recall will be soon because they dont know how to fix the problem. the problem seems to be the jeep using oil and then the engine starts shutting down to protect further damage. they filled with oil and it ran fine.. the dealers temporary solution is to do a oil consumption test to turn into mopar. so i have to have them check the oil every 1000 miles. the first 1000 it used very little and they said go ahead and try another 1000 and come back. i made it to about 500 miles and now my jeep will not start. thankfully it is in my driveway and i didn't break down on the street again. i'm going to top off the oil and see if that does anything. i'm afraid of another problem because it's not making any noise when i try starting. also, february 2019 i did get the recall fixed (power control module) from the dealer. so when i went back for this issue they told me i'd have to pay them $130 for them to even take a look. i was surprised to be treated like this with a brand new vehicle so i went to the dealer in the next county and they told me about the oil consumption problem and didn't charge me! another thing is the screen/instrument panel has went out a few times. once the original dealer reset it, but it still goes out sometimes or it gets stuck on the dial/keypad screen. bottom line: now my 2019 jeep is stuck in my driveway and there doesn't seem to be any solution.
Twice this week my car has suddenly died while driving it and would not start back up, battery light comes on. i have had to wait before trying to start again and got it started by pushing the gas down while turning the key. luckily i have been on my dirt driveway both times. i'd be terrified if this happened on a busy highway, i'm getting more and more disappointed with this vehicle.
Hood vibrates at hwy speeds. hood is made out of aluminum. dealer says it is double latched. all vehicles hoods are done like that. when a semi passes you it is so bad you think it is going to fly open. vehicle weighs 150 pounds less than the 2018 model. need to be weighted down. dealer will not fix
When driving down either smooth or roads that are much more bumpy then average there is this loud noise that sounds like something is loose when i drive with my panoramic roof closed, if it's open you can't seem to hear it. i'm afford it's going to lead into a huge problem of either leaking or breaking...
After starting car from sitting all night or during the day while at work, the car stalls while in motion within 5 miles while de-accelerating with the stop/stop button deactivated or activated. beep occurs, dashboard reads, "press break and push button to start", drive indicator on dash is blinking, d on shifter blinking, battery indicator is displayed, radio stays on, blower on but no air, foot on break, the start/stop button pushed. pushing on gas pedal no response. coast over to side of road and or a parking lot, wait until flashing stops, put car in park, restart car. same scenario 4 times, dealer unable to find issue. safety issue - worried about getting rear-ended. *dt consumer stated a beep was heard prior to the car stalling.*jb
Jeep cherokee eats engine oil too quickly. on my 3rd oil change in less than 10 months less than 2500 miles difference. car does not let you know when the vehicle has no more oil it will stall with no warning.
My jeep is a 2.4l which is experiencing a stall when this issue was already fixed. vehicle stalls when turning the wheel left and right.
Vehicle with 23 k miles with oil consumption and coolant problems, with no indicator warning of low oil or coolant level. this vehicle could shut off with no warning, which could cause an accident. this is a brand new vehicle that now will have to go through oil consumption program. according to numerous online complaints, this issue has been ongoing. this could be a potentially huge safety issue that needs to be addressed and/or recalled immediately.
My passenger door will not open or close using the keypad or door pad
On 6/8/2019, i pulled through my gate, left the vehicle in park to close the gate which takes a few seconds. my vehicle completely shut down. restarted, ac was off, audio also off. drove for about 35 miles, made 2 stops, all ok. next leg of trip approx 20 miles, coming into another town and approaching traffic light. at the light as i stopped, the vehicle again shut down in drive at the stop light in considerable amount of traffic. this was not the auto stop/start, it shut down again. had to put in park, it did restart, and again, ac off, audio off. proceeded to my next stop where the vehicle tried to shut down as i pulled into parking spot, i was able to complete parking. upon returning to the vehicle, it started, but now have back up camera failure which has not worked since that episode. this was terribly dangerous as i was in a lot of traffic and was helpless until i got it to restart.
Just purchased vehicle 3 days ago. has 3,300 miles on it. every time i've driven it today, the radio volume and reception fades in and out. on every channel. i don't live or drive in remote areas, so it is not a signal issue. i enjoy listening to music while driving, but this was so annoying that i rode home in silence. the fade in and out happens regardless of motion of the vehicle or volume i turn it up to.
Tl* the contact owns a 2019 jeep cherokee. the contact stated that after parking the vehicle approximately 5 minutes later smoke was present coming from under the hood. no flames were present but several parts under the hood had melted. no further information was available. the fire department was not called to the scene. the vehicle was the towed to the local dealer atlantic jeep (555 sunrise why, west islip ny). the cause of the failure was not determined. the manufacturer was notified of the failure. the failure mileage was 4,000. *dt*jb*dt *tr
When first starting the suv the entertainment system will sometimes keep restarting or while using android auto or apple play the system freaks out and while driving and restarts or not work at all until i restart the truck. also having issues with my soundsystem unpaid extra for....
On 2/28/19 i purchased a 2019 jeep cherokee. on 4/15 i had to have the transmission replaced due to leak & failure. on 5/27 i had to have the dash instrument panel replaced due to failure, which i have video record of. on 7/10 i had to have the park sensor replaced due to failure & the vehicle throwing itself into park instructing me that door was ajar when it wasn't. i can only imagine if this had happened while i was doing 70mph on the freeway. my vin is not showing in any of the recalls, however three recalls pertain to me. so i need to know what to do to make ppl aware of these recalls. my vin needs to be added to the list. i have all repair reports needed to prove my vehicle is a safety issue. i have repetitively asked jeep to place me in a safer more reliable vehicle and they refuse to return my calls or assist me in any way, stating that 'this is why we have warranties' someone needs to contact me about this issue. i need help before my vehicle results in a fatal crash no kills my family and me. i am noting that i contacted the nhtsa about this issue on 9/11 and am awaiting a response.
Vehicle stalls while driving.
Frequent driver distraction - integrated navigation system weather alerts from sirusxm travel link application. sirusxm application 'travel link' is enabled and there is no user or system ability to configure or disable from fca uconnect radio/units in all 2019 fca vehicles (with navigation) including our recently leased jeep cherokee. frequent and sometimes numerous weather and travel alerts display on radio screen, covering the entire screen, and do not disappear. the alert blocks the screen, including navigation, and must be manually dismissed taking focus off the road. the alerts are not just local alerts but rather cover a 100 mile radius which is also not configurable. this contributes to the numerous amount of alerts and frequency by simply driving a few miles. fca support including the local dealer have confirmed there is no ability to configure the alerts or disable the alerts. they suggested contacting sirusxm which provides the sirusxm travel link service. sirusxm is unwilling to help (remove or configure travel link) and is only willing to remove all trial sirusxm services including the radio. they suggested we contact the dealer. other oem's that offer travellink service allow for users to configure the service or disable if needed. fca customer service did mention this issue has resulted in many complaints but they do not have a software update available. i believe fca and sirusxm believe this is an inconvenience only. this is not just an inconvenience. drivers must manually dismiss every alert. my son is a fairly new driver and this is very concerning.
My jeep keeps cutting off while driving i'm the middle of traffic. i have complained about the problem and nothing has been done about it. it's unsafe. and radio cuts on and off, change the station and heat and a/c on its own.
New vehicle with 35 miles on it have a check engine light coming on
When back window in down it makes a extremely loud pounding noise that is so bad it feels like my ear drums are going to explode. like a loud plane above the car. the whole car vibrates.
1/23/19 8:10 am front glass panel of panoramic sunroof exploded while driving on the freeway. there was no rock or object that hit my vehicle, just an explosion type noise. i pulled off the free and found no objects in the sunroof well. i went directly to the dealer who felt anrock caused this and could not and would not help me and said he'd never heard of that. they did not even log my visit to their service department. i contacted chrysler who said they will do anything since the service tech at dealer looked at and saw no defect to the frame. fortunately, i had my interior portion of the sunroof closed and maintained control of my vehicle. this was not caused by road debri or other prior incident and just exploded. i am reporting this as others may be refused by the dealer as i was and it not be investigated or ignored.
My 2019 is about to have it's 3rd oil change, apparently it's supposed to go every 3,000 miles to get an oil change. when i called the dealership the guy that's in services didn't care of my concern regarding the cherokee turning off while driving during traffic especially in the freeways, all he kept saying yup yup yup. he kept telling me he has a paper stating that jeep cherokees new models are built like that now. all he offered was to do an oil consumption test which i have to make an appt for and go every 1,000 miles to get it read. i mentioned that the compass has the same type engine, however, with the compass i would go 5,000 miles or more. i cannot continue to pay for a car that puts me and my family at risk for accident. my car turns off completely all the lights on the dash board turns on before turning off and states it's the battery when it's not the battery. why hasnt this been recalled or fix my chrysler or fiat! the first time it happened was around christmas time then 3 months later. i had to get my first oil change before the 3 months of getting it.
Car fire after 40 days of new lease. parked in driveway after a short commute. vehicle is a total loss along with personal property. dealer offered no remedy; no loaner. pictures attached.*dt*jb
While driving 80mph on the highway, my 2019 jeep cherokee went into complete failure mode. the power in the vehicle failed, i was no longer able to accelerate. luckily i was able to dodge my way through traffic and get off the highway and into safety. after 48 hours at the dealership, still no official root cause of why the power failed.
1. on 3 occasions (most recently 12-2-18) during braking the emergency brake engages itself and the engine continuously engages the starter. unable to put vehicle in park turn off the starter and after about 30-60 seconds able to put into park and restart the vehicle. on 12-2-18 i was slowing for a stop light and the vehicle wouldn't allow me to put the hazard lights on when i couldn't get the starter to disengage and put into park to restart the vehicle. it occurs without warning and the emergency brake must be pulled up. 2. the brakes often sound like they are rubbing (needing brake pads). 3. the radio will randomly change from fm to sirius and unable to turn off/on or return to the radio menu. 4. the radio volume most of time must be at 15 or higher to listen to the radio and will randomly jump to full volume while driving. 5. the android auto that i use for navigation and telephone will randomly scroll through the telephone contacts and begin calling. i have to unplug the phone to stop this.
When accelerating at 4000rpms, the vehicle shakes and sputters and blows gray/black smoke.
Takara recall my 2019 jeep cherokee, less the 6k miles, caught on fire while driving down the road. i pulled over to find flames igniting by where my engine meets the transmission. i quickly put it out with water. contacted the insurance company for a claim an tow. the called cryster to file a report with them as well. it's now a week later, i've missed work an have no rental from cryster ab any information other then it's being investigated when i was assured it would take 2-4 days after i made the claim.*dt consumer stated hood erupted in flames. vin unavailable.*jb*dt*jb
Tl* the contact owns a 2019 jeep cherokee. while driving at an unknown speed, the vehicle erupted into flames. the contact pulled the vehicle over and discovered smoke and flames coming from the engine under the hood. the contact extinguished the flames. a police report was not filed and there were no injuries. the vehicle was restarted and the power steering failed. the vehicle was towed by the insurance company to route 1 chrysler dodge jeep ram of lawrenceville (2700 brunswick pike, lawrence township, nj 08648, (609) 454-6516), but they denied responsibility because there was mud on the undercarriage. the manufacturer was called and the case was to be assigned and investigated by a special division. the cause of the failure was not determined. the failure mileage was 6,000. the vin was unknown.*dt*jb
This vehicle has too many systems integrated into and controlled by a single computer. after only three weeks (less than 600 miles) the radio would not tune correctly and would sometimes turn off the heater when changing a station. this is not a safety issue but the computer controlled transmission started to make noticeable noises and vibrations during shifts, starting at the same time while driving on a moderate speed highway . i believe that the computer is no longer functioning as intended and may cause unanticipated performance anomalies which could provide challenges for which the driver is unprepared. it appears that far too much computer control has been attempted on this car and the technology is neither proven nor reliable.
My car shut down twice while driving on the expressway. there was plenty of gas and no reason for it to shut down. all of the dashboard lights flashed and then there was no ability to steer or control the car. i had break, switch the gears from drive to park and then restart the car. luckily traffic was slowed or else my child and i would've been hit from behind. i took the car to the dealership and was told that the oil was low and it could be excessive oil consumption. that could have lead to the stalling. there were no warning lights involved.
Car will stall while in motion and come to a complete stop. it's very dangerous to have a new car stall in the middle of traffic. i have contacted the dealer and they have no
The fm radio stations go in and out, it only happens in the radio mode. it happens when your driving or not.
My car continues to stall intermittently. i received my car back from the service department on 31-oct-2019. later that day, on my way home from work, my car stalled going approximately 25 miles per hour. the vehicle lost all power and came to a stop on the 405 freeway. i was in stop and go traffic, which may have saved my life since other vehicles were driving slow and at times stopped. this allowed me some time while i attempted to restart the vehicle. it re-started and i made it home.
Driving the vehicle out of the building underground parking garage the vehicle stopped moving suddenly and starting going backward i put the emergency break on restarted the engine released the break but it didn't respond so i drove the vehicle to the nearest parking space in the parking lot tried to restart the vehicle the engine would start but both breaking system is on and wouldn't releaseand steering wheel is not turning. i called the dealer and they gave me the number for the jeep towing service. the vehicle went in to the dealers service department the told me the alternator is over charging and needs a new part they replaced the part they then informed that the vehicle is not working still and they are not sure what's wrong yet.
The car stalls while driving at low and high speeds. the engine will atop completely and the car rolls back or begins to drive backwards when it's restarted. this is a real safety concern as i have almost been hit 4 times now due to the car stalking in atop and go traffic and another time while driving at high speeds. also, the car appears to chug or hesitate to change gears. it's is slow to pick up speed and at times, it will not accelerate. the radio fluctuates in volume level constantly regardless of the programming and it's so bad that you can't even use it. i'm concerned for the safety of myself, my children and others as well. chrysler appears to have no concerns. unless someone dies, i'm afraid this issue will not be resolved.
I leaned my 2019 jeep cherokee back in september 2018. a week after leasing it i was slowing down to come to a stop sign and it beeped at me and all the power shut off in the jeep. i tried to hit the start button nothing. i put it in park after fighting with it to go into park and tried the start button again. nothing. so i waited 2 minutes and tried again it turned back on and was fine for the rest of the drive. january 24 2019 i was pulling out of the parking garage at work and after 4 minutes of it being on it shut off mid driving. same thing happened it beeped and all power shut off. i put it in park and hit the start button. nothing. waiting 2 minutes tried again turned on made it all the way home. also when i turn either way it beeps as of a door is open. no door is open check repeatedly. when i go over a speed bump it sounds like something is grinding in the back end i have to come to a complete stop and start again after the bump or the jeep will not move. the radio will randomly make a very loud static noise that is ear piercing for a second the it will be fine or it will restart the radio it's different everytime it happens.
I had just purchased my vehicle the day before. while at a stop sign the vehicle failed to restart after releasing the brake. the engine stalled, the battery light came on and a message that read to place the vehicle in park then back into gear. tried that several times, if i released the brake it would roll back. i put the vehicle in park shut the ignition off and restarted the vehicle. once i did that the vehicle ran fine. i took my vehicle in for service, no code came up. i was told that it was a bad battery. i do on occasion feel like the car is going to stall while driving or from a stopped position.
I was driving my 2019 jeep cherokee latitude and making a turn to the left, as i turned, my car shut off. i had to drift to the side, put the car in park and restart. then it took off. i am so scared to drive my car. i immediately went home and call jeep. they opened a claim, but i have to take it to a dealership. my daughter was with me and since it had also happened to her, she immediately took a picture at the moment it shut off while i was turning. i have attached the picture. my car only has 10,000 miles on it.
Wen into arbitration with documentaiton of 8 trips to dealer to find problem they told us they were not able to duplicate the problem sssee recall #ua9/nhtsa 18v-739. .after the arbitration ckhrysler rep stated that the vehicle was not unsafe.i believe other people are dealing with this same problem. i can mail coopies of work orders and and jucgement from ncds .pleas send mailing info.
Radio continues to go in and out after 4 times at the dealership. this problem does not occur every time the car is started, but it will be immediate when you turn the car on if the radio will work or not. my car has been updated with new programs, new radio system put in, and the issue is still not resolved. the dealership at oliver c. joseph in belleville, il stated they are not sure what the issue is. i will be taking my car back in for the fifth time due to the radio issue not being fixed. also, if the radio starts out working properly when the car is initially started it will not happen suddenly. either it works or doesn't work when the car is first started.
Vehicle is shutting off while driving, causing loss of steering and everything else in the vehicle. this has happened twice. once at 30mph, and at 50 mph. luckily i did not wreck or hit someone. this vehicle isn't safe to drive. someone is going to be killed if this is not fixed. this seems to be related to a recent recall by fca affecting other 2019 jeep cherokee models. that states: the power train control module may fail and the customer will experience a no start, a start and immediate stall condition, or engine stall while driving.
I was in motion approaching a right turn and the vehicle died on me without any warning, in the middle of traffic. after putting the car in park, it took 5 tries to get the engine to turn over. that was a horrifying experience and the dealer claims to know nothing. *dt\ consumer stated vehicle stalled all of the dash lights came on. updated 10/2/18*jb
Car stops moving while in motion. the first time (july 6, 2018), i was pulling into a local pizza hut for my lunch break and as i turn into the dirveway, the car stops accelerating and my check engine light comes on; when pushing the gas pedal to get further into the parking lot, the vehicle will not move at all. i had to put my hazards on and turrn the vehicle off then back on again in order to get it to move while pushing the gas. the check engine light remained turned on for 1-2 days and i was afraid to drive it far. then it magically went off as i was taking it to the dealership (which i live approx. 1.5 hours from) to have it checked out. it was at the shop for 2 days. the dealership told me they were unable to find an issue with it and "relearned" the system. the second time it happened (august 27, 2018), i was pulling into my local taco bell for my lunch break and the same thing happened as before but instead of my check engine light coming on, my battery light came on. just as the first time, when this happened the car would not move while pushing the gas pedal down, so again i had to turn my hazards on, put it in park, turn it off, then back on again in order to get the vehicle to move. the battery light did not stay on. it has now been at the dealership for 3 days and i can pick it up tomorrow. they ran a 4.5 hour test on it and also test drove it some and could not get it to duplicate the issue. again, they could not find anything at all wrong with the vehicle and again they "relearned" the system. i have been lucky enough to get my vehicle off the highway (barely), which is a complete danger; what if the next time it happens, i am unable to do so? i am afraid to drive my brand new car, especially with my son in it. i have found several online forums where people are having the same issue with this vehicle. something is going on and it is dangerous.
The car stalls while driving for no apparent reason. the engine turns off and there is no power on the dashboard. this will happen regardless of oil levels, even though the car has always had the proper oil level. it takes about 5 minutes to turn on again when you are in the middle of the street/freeway with traffic behind. the dealership was unable to find a problem, but it keeps happening on a daily basis.
I was driving on the highway, slowed down to a stop sign and the car went dead (not the button problem), the battery light came on. i drifted to the side, put the car in park and restarted, then went again. i had it towed to the dealership because i was too afraid to drive it, it had 3000 miles on it, they told me it was out of oil. they put oil in it and gave it back to me. it happened again, this time with oil in it. i took it to the dealership, they drove it and said they couldn't find the problem and gave it back to me. they couldn't figure out what it was.
The auto start/stop feature kicks in as normal, however the car does not start back after doing so. this does not happen every time but happens often enough to cause issues, like in traffic, and on slops. the brakes lock up, and i have more than once started rolling backwards. all gears flash on the display, and i must cycle the key to fix the issue. possibly related to the underlying issue, but not the start/stop feature, if the car is in neutral for any period of time, such as when being pulled through a car wash, the exact same thing happens. when i try to shift back into drive to pull out of the car wash, the d flashes on the display, nothing happens, no matter how much time i spend trying to get it to register, which honestly isn't much, i have to get out of the car wash quickly, nothing happens. i'm left once again having to cycle the key and restart the vehicle. every single time after the issue happens when the vehicle has been in neutral, the start stop issue occurs on the first instance of it being engaged. the dealership doesn't seem to care, wouldn't even take a copy of my video, and are putting so many miles on my brand new vehicle to "replicate" the issue. this has been happening since early july, and jeep nor chrysler seems to have any answers as they've "never seen this before".