2014 jeep cherokee trailhawk 4x4 jan. 25 2019 7:00 a.m. remote started the vehicle because it was 56 degrees outside. drove the vehicle 10 minutes to place of employment. made it to place of employment parked the vehicle. 45 minutes pass, a customer enters place of my employment, as the customer enters they inform me that my rear window is shattered. there was no evidence of vandalism, criminal activity or natural disaster. only visible evidence, the window blew out where the defroster plugs attach to the window on both sides.
I was driving down the garden state parkway in nj around 6 or 7 pm when there was what sounded like an explosion. it turned out the rear windshield shattered while driving down the road. i did not see or hear anything hit the car and looking at the damage it looks like it is related to rear defroster because that is where the most damage is on each side.
The back windshield wiper, no longer works. it basically first just fell down over the tail light and when turned on, it would only cover part of the window. later it would drop further down. there are times when you could manually move it. but it no longer works when you try to turn it on normally. also the intermittent wiper settings for the front windshield , have not worked at all.
Wind shield wiper fluid will not work
There have been several recalls on my vehicle since purchasing it almost 2 years ago. i've had to be inconveniently placed in a rental a couple times and pay a deposit out of pocket for something that wasn't even my fault. i contacted the dealer days after purchasing it to express my dissatisfaction, they were very unhelpful. one month after purchasing it is when i started needing to get the vehicle serviced several times. this latest recall, i have reached out to the dealer and the "earliest" appointment isn't until november. i called nhtsa customer service today to see if they could "speed up the process" but they too were very unhelpful. the person i spoke with expressed that the parts needed to fix this recall were all sold out and she wasn't sure when the parts would be coming in. now, i am stuck in an unsafe, faulty vehicle until it can get serviced to this recall. in the safety recall notice it states in bold, "the loss of motive power could cause a crash without warning." driving this vehicle in the condition that it's in and the potential safety hazard is life threatening. what exactly am i supposed ...
There are multiple recalls on this vehicle that are over a year old that can result in the vehicle become inoperable while driving. nothing seems to be happening to resolve these issues. two of the recalls can result in loss of power while driving.
Front windshield cracking.
When i turn wipers on high they shut off. chrysler said they are getting a new body control module. i have been waiting since june 2016. i feel it is dangerous and if they can't fix it they should give us s new car. i was driving to work in heavy rain and put my wipers on high and they quit!
Received two recalls, have been going to dealer for over 8 months to get them done, contacted jeep manufacturer, still no parts received. dealer says they have not received parts and to keep checking in, which i've persistently been doing for eight months to the point of frustration. it has been almost a year since the last two recalls were stated.in the meantime my defective parts continue to malfunction if used. an efficient and timely manner to get the recalls done has not been conducted by jeep and by fca us llc.
My jeep cherokee 2014 has 21181 mileage and the check engine light came on .i notice that the car was shifting into gear hard and at times would not accelerate when getting on the freeway . so my husband took it to get the oil changed at the dealership where we bought the jeep and they said everything looked good. well when my husband left all the dummy lights came on he turned right around and went back to the dealership ,the service manager came out and said the tech put the wrong oil filter on and that they would have to redo the oil change . on a month later the check engine light comes on so we call the dealership and ask if maybe them putting the wrong filter on that i would cause the check engine light to come on .the service manager said no that we would have to take it to jeep . it is still under warranty because it is under the mileage .but i looked on the complaint forum and seen many people having the same problem some having a hard time getting chrysler to help them . and almost all ...
Tl* the contact owns a 2014 jeep cherokee. while driving various speeds, the windshield wipers failed and turned off. the wipers would not restart even when the wiper switch was turned on. while driving various speeds, the vehicle jerked and failed to accelerate. the vehicle was taken to a dealer, but was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 42,300. the contact has stated by disconecting the battery the wipers turn off and the connecting the battery again fixes it temporarily. *as the consumer stated the wipers would start while they were turned off. the vehicle was very sluggish as if it were going to die while being driven. *js
Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the part was unavailable to perform the repair. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2014 jeep cherokee. the contact received a notification of nhtsa campaign number: 15v509000 (visibility); however, the parts for the recall were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 03/16/16*lj updated 05/14/18*jb the consumer stated the vehicle was fixed. *tr
Tl* the contact owns a 2014 jeep cherokee. the vehicle was included in nhtsa campaign numbers: 16v529000 (power train), 15v041000 (air bags), and 15v509000 (visibility). the dealer was contacted to schedule the repairs and indicated that the parts were not available. the contact was advised to schedule an appointment on october 3, 2016. the dealer was contacted months later and was unable to determine when the parts would be supplied from the manufacturer. the contact had not experienced a failure. vin tool confirms parts not available. parts distribution disconnect.