I just had a high car accident and my airbag did not deploy but the other car did. my car is a total.
On oct 5, 2019, our new 2019 crv with only 178 miles displayed a dashboard warning - airbag system (srs) problem while driving.. we stopped, shut off the car and then restarted. within minutes, the warning reappeared. we returned home and mad an appointment with honda service for oct 7, 2019. on oct 6, 2019, while driving , the warning again showed on the dashboard. when we got to the service department on oct 7, the warning was show2ing on the dashboard. after the service inspection, we were told the problem was a low voltage code, that it had been reset and the warning no longer showed while the car was at a standstill in the service bay. within 5 miles of leaving the dealership, the warning reappeared. we returned to the service department and the problem was reexamined. we were then told that the problem was a bad airbag. it would take 4 days for the new bag to get there and we would have to return for the replacement.. we did not get a new service statement printout. the warning again showed on our return home.
Tl* the contact's parents own a 2019 honda cr-v. while the contact's mother was driving 35 mph, she approached an intersection and the brakes completely failed. in order to avoid other vehicles, the driver swerved off the road and collided with a pole. there were no warning indicators illuminated prior or after the failure. the air bags did not deploy. a police report was filed. the contact's mother was taken to the hospital and treated for whiplash. the driver was also treated for back and neck pain as well as elevated blood pressure. the vehicle was towed to an independent tow yard and was eventually towed to an independent mechanic for inspection. the vehicle was not destroyed. prior to the crash, the contact's mother received a recall notice for nhtsa campaign number: 19v383000 (air bags, communications, steering). the vehicle was serviced at route 22 honda (75 us-22, hillside, nj 07205, (973) 287-4742). the manufacturer was notified of the failure and provided case number: 09923297. the contact was informed that a representative would call him back to obtain more information. the vehicle had not been repaired. the failure mileage was 7,175.
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notice for nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. superior honda of omaha (4111 s 144th st, omaha, ne 68137, (402) 408-1000) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2019 honda cr-v. after reviewing the carfax information from the manufacturer, the contact stated that the steel rod in the steering column could cut through the cables and cause the air bags to deploy. the manufacturer informed the contact of nhtsa campaign number: 19v383000 (air bags, communications, steering); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. stokes honda north (8650 rivers ave, north charleston, sc 29406, (843) 572-4700) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notice for nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. sunnyside honda (7700 pearl rd, middleburg heights, oh 44130, (440) 243-5577) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was contacted and did not know when the parts would be available. the contact had not experienced a failure. vin tool confirms parts not available.
Received recall letter stating parts would be available for fix by end of may. now it is mid-september and when my husband contacted the local dealer he was told "there is no fix for this problem, and no parts to fix it." this is an unacceptable amount of time to wait for a repair to a potentially horrible problem.
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notice for nhtsa campaign number: 19v383000 (steering, air bags, communications). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. gary smith honda (225 miracle strip pkwy sw, fort walton beach, fl 32548, (850) 812-3474) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags). perfection honda (located at 2603 american rd se, rio rancho, nm 87124, (505) 221-5084) stated that the part was not available. the contact felt that the dealer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.
Got a notice in the mail early august 2019 for a recall (nhtsa recall number 19v-383). contacted the dealer i got the car from right away. said they had no parts to repair it and would call back when they do. i followed up a few weeks later, and said the same thing. two months now and i've gotten no notice of parts going to the dealer to fix the recall.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called garcia honda (located at 8301 lomas blvd ne, albuquerque, new mexico 8710, 505-260-5000) and was informed that the parts were not available. the manufacturer was contacted and stated that they were working to provide the recall parts to the dealers. the manufacturer opened a case number. the contact had not experienced a failure. *pm vehicle was taken to garcia ford and repaired on 10/14/2019. *dl
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campgin number: 19v383000 (air bags, communications, steering); however, the parts for the recall remedy were not available. the contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. carbone honda of yorkville (5009 commercial dr, yorkville, ny 13495, (315) 790-6106) was contacted and confirmed that the parts were not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owned a 2019 honda cr-v. while the contact's husband was driving approximately 30 mph, the driver's side air bag deployed spontaneously and without an impact occurring. as a result, the driver crashed into a construction barrier and lost consciousness. when he woke up, he drove home followed by three police officers. a police report was filed. the driver was transported via ambulance to the hospital where he remained for two days. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was deemed destroyed by the insurance company. the manufacturer was notified of the failure, but did not want to evaluate the vehicle. the manufacturer requested that the contact call her insurance company. the contact also mentioned receiving a recall notification for nhtsa campaign number: 19v383000 (air bags, communications, steering) after the crash. the approximate failure mileage was 2,800. *bf *tr
I received a safety recall letter for the vin of my 2019 honda cr-v. the letter clearly informed me to call any authorized honda dealer to make an appointment to have the cable reel and cable reel sub-harness replaced and a protective cover on the steering wheel core installed for free. i called yonkers honda service center and i was told they don't have the required parts to fix the recall issue. after i talked to the dealer, i decided to call american honda motor co. i spoke to a customer service representative named samantha, who responded very unprofessionally and impatiently, told me to call each and every one of all honda dealers to find out who has the parts for the fix. i ended the call with samantha. i called again and spoke to another service rep. i was told that honda has not yet shipped the required parts to any of honda dealers and it will not happen until sometime in october 2019. i was misinformed by the letter to call honda dealers now when the dealers don't even have the parts. prompt action should be taken before any serious and unpredictable injuries/death due to the defects.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that vatland honda (located at 700 us-1, vero beach, fl 32962, (772) 299-9797) exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the part was not available for the repair. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notice for nhtsa campaign number: 19v383000 (air bags). the contact notified the manufacturer about the recall notice and was provided case number: 09854039. the manufacturer stated that they would get back in touch with the contact once they figured out where the vehicle could be repaired. the contact went online to schedule an appointment with the dealer; however, the day before the scheduled appointment, sims honda (1615 s goldenrod rd #3723, burlington, wa 98233, 360-757-7467) informed the contact that the parts were unavailable. the contact called the dealer and manufacturer on numerous occasions, but there was no resolution. the vehicle was not repaired. the contact had not experienced a failure.
2019 honda crv exl. received recall notification for possible airbag failure due to metal burrs in steering column. contacted honda mall of georgia. they were aware and referred me to honda corporate. filed a case and was told they would contact me within 2 days. case # 09698729. honda rep asked me to contact other dealerships in area for warranty repair. parts not available. contacted honda mall of georgia again. waiting for service manager to contact us. honda should cover a rental because of the airbag safety and lack of parts. we need the vehicle to be safe or an alternate provided.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communication). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. motor werks honda in barrington (located at 1475 barrington rd, barrington, il 60010, (847) 447-0170) was contacted via phone and confirmed that the part was not available. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communication). the contact stated that scott robinson honda (located at 20340 hawthorne blvd, torrance, ca 90503, (424) 999-1799) exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and stated that the part was not available for the repair. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received a notice for an unknown recall regarding the steering and air bags. the contact called boyd honda oxford (1025 m.l.k. jr ave, oxford, nc 27565, (877) 489-1688) and was informed that the parts to repair the recall were not available. the contact called honda customer care where a representative informed him that he would receive a call back. the contact had not yet heard back from the representative. the vehicle was not diagnosed or repaired. the failure mileage was 5,000.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. dick hana honda (3321 ne auto mall dr, vancouver, wa 98662, (360) 342-9660) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Nhtsa recall notice arrived in july 2019 nimber 19v- 38300. i have called ocean honda multiple times and no parts available to fix the recall. i spoke with ocean honda sept 19 2019 and still zero word on when parts will be available. i purchased this vehicle on or about january 15 2019 and an shocked to learn honda was aware of this issue yet sold me a unsafe vehicle anyhow. i feel i have waited long enough for a remedy. the car only has 800 miles on it and has not had an incident as of yet but the car has been parked since recieving the recall notice in july.
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notification for nhtsa campaign number: 19v383000 (steering, air bags, communications). the contact stated that the manufacturer did not have the remedy or an idea when the remedy would be available to repair the vehicle. keyes honda (5905 sepulveda blvd, van nuys, ca 91411) confirmed that the part availability was unknown. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering); however, the part for the recall repair was unavailable. the contact called tonkin gresham honda (located at 24999 se stark street, gresham, or, 97060, 855-385-9086) and was placed on a waiting list for the recall repair. the manufacturer was informed of the issue and stated that the same dealer was contacted and the parts would be provided to them for the recall repair. the contact had not experienced a failure.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. pecheles honda (3774 dr martin luther king jr blvd, new bern, nc 28562, (252) 637-4300) was contacted and confirmed that parts were not available. the manufacturer was made aware of the failure and the contact was provided a case number. the contact was also informed that there were not a lot of parts being shipped out for the recall remedy. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact leases a 2019 honda cr-v. the contact stated that nhtsa campaign number: 19v383000 (air bags, communications, steering) exceeded a reasonable amount of time for repair. the contact received the recall notification in july of 2019. the contact spoke with hamilton honda (655 us highway 130, hamilton township, nj 08691, (609)-528-2600) and was informed that parts were unavailable. the manufacturer was contacted and stated that some dealers had parts and others do not. the manufacturer provided case number: 09899115. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that stokes honda cars of beaufort (located at 88 robert smalls pkwy, beaufort, sc 29906, (843) 379-2535) exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and stated that the part was not available for the repair. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notice for nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called flow honda of burlington (2920 s church st, burlington, nc 27215, (336) 584-4870) and was informed that the parts were not available. the vehicle was not repaired. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notice for nhtsa campaign number: 19v383000 (air bags). after contacting morehead honda (1000 auto park pl, newburgh, ny) and the manufacturer, the contact was informed that the parts needed for the recall remedy were still not available. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called dch honda of nanuet (10 ny-304, nanuet, ny 10954, (845) 367-4380) who stated that the parts were not available. the vehicle was not repaired. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact stated that nhtsa campaign number: 19v383000 (steering, air bags) exceeded a reasonable amount of time for repair. the contact received the recall notification in july of 2019. the contact spoke with honda of fort myers (14020 south tamiami trail, fort myers, fl, 239-288-3297) and was informed that the part was not available. the contact had not experienced a failure. parts distribution disconnect. *pm consumer states that after contacting dealer on numerous occasions he filed a complaint. the next day the dealer called and told him that parts were available. vehicle was repaired. *dl
Honda has recall my 2019 cr-v due to potential airbag release from a steering column wiring issue. they suggest not to drive the car. however the local honda dealers do not have the parts necessary to correct the problem and, in fact, do not know when they will be available. i am nervous driving my family because of their warning, but have to as it is the reliable vehicle i own. please put maximum pressure on honda motors america.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. coggin deland honda (located at 2677 n volusia ave, orange city, fl 32763, (386) 490-4331) was contacted and confirmed that the part was not available. the manufacturer was contacted and made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. *tt consumer stated issue has been resolved. all repairs have been completed.*jb
Our honda crv is a 2019 purchased litlle over 4 months ago 7800 miles to dare. our problems started 17 days ago with a routine first oil change. at that time were advise of software recall and they said was completed and ok to drive. 6 days later an electrical.or software problem occurred and all 13 icons on dashboard went off while driving. alarms and warnings on dash as well. brought back to honda and they rebooted and said found no issue.a daynor so later same issue and brought ba k to honda autofair manchester nh and they ket car 4 daya and worked with honda tech replaced turbo and reset software and said might be related to origiginal software issue recall. a few days late on june 8th while starting a 65 birthday celebration for my wife we heard the loudest shreaking alarm when we went out front to driveway we found it was out xar and air bag had deployed on its own while not moving in driveway. the alarm was ao bad people driving by stop to help. smoke was pouring from dashboard. again we call honda and they towed ro honda manchester only again to give us yet another rental. when going back to get phone cord from diaabled car a group of honda ployees surrounded vehicle in dismay. one said to me is that your vehichke i said yes and thwy said your lucky you werent killed if that happened while driving. this ia we we are at 17 days later from first oil change. we are in fear of driving thia car. honda new about thia problem and has not decided to send out recall till july8 2019. another month!!! how many lived will be loat or serious injuries because of thisnegligence
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. stephen wade honda (located at 1630 s hilton dr, st. george, ut 84770, (435) 628-6100) was contacted by phone and confirmed that the remedy was not available. the manufacturer was notified. the contact had not experienced a failure. vin tool confirms parts not available.
I have been notified of a recall for my crv. "that the steering wheel may contain "burrs" which can damage the cable reel sub harness and cause a short circuit, this can cause inoperative steering wheel buttons, horn and uncommanded deployment of drivers side airbag. srs may not function in crash and uncommanded deployment of airbag increases risk of crash and injury." 3 people have already been injured. when i contact honda for this recall repair they tell me the parts are not available yet and they do not know when they will be. i requested alternative transportation be provided me until recall repair completed. honda told me they had to review my "case" first, this would not happen until next week. i have no car to drive unless i drive a car that is unsafe due to honda not repairing it immediately. they need to provide all people involved in this recall with alternative transportation or repair the problem immediately.
Tl* the contact owns a 2019 honda cr-v touring. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact called space coast honda at 321-320-6109 (located at 1885 w king st, cocoa, fl 32926) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). the contact stated that victory honda of plymouth (located at 315 ann arbor rd w, plymouth, mi 48170, (734) 244-8177) exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the part was not available for the repair. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). the contact called millennium honda at 516-481-2800 (located at 286 n franklin st, hempstead, ny 11550) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign numbers: 19v694000 (equipment) and 19v383000 (air bags, communications, steering). the contact called garcia honda albuquerque at 505-260-5000 (located at 8301 lomas blvd ne, albuquerque, nm 87110) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Tl* takata recall. the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. the dealer (arrowhead honda, 8380 w bell rd, peoria, az 85382, (623) 562-9054) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was contacted several times and was unable to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact called on behalf of the owner of a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (steering, air bags, communications). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. rohrich honda (5121 liberty ave, pittsburgh, pa 15224) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was contacted several times and was unable to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering); however, the parts for the recall repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. c harper auto group (located at 4435 state route 51, belle vernon, pa 15012, (724) 929-8000) was contacted and stated that they were on the waiting list for parts to be provided. the manufacturer was contacted and referred the contact to the dealer. the contact had not experienced a failure.*mp consumer stated metal core of the steering harness has been replaced.*jb
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact called route 23 honda at 866-857-7386 (located at 700 state rte 23, pompton plains, nj) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact stated that a metal piece stuck out from the front driver's side door. the contact called gwinnett place honda at 678-274-6206 (located at 3325 satellite blvd, duluth, ga 30096) and was informed to bring the vehicle to their facility. the vehicle was not diagnosed or repaired. the contact also received notification of nhtsa campaign number: 19v383000 (steering, air bags, communication). the same dealer confirmed that the parts were not available. the manufacturer was not notified. the failure mileage was approximately 3,000. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign numbers: 19v383000 (steering, air bags, communications) and 19v039000 (engine and engine cooling). the parts needed for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called hennessy honda of woodstock (8931 ga-92, woodstock, ga 30189, (770) 924-9000) and was informed that parts were not available. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contacts daughter owned a 2019 honda cr-v. while the contact's daughter was driving 60 mph, she crashed into the rear of a commercial truck. there were no warning indicators illuminated. the air bags did not deploy. the driver sustained injuries to the sternum and elbows, a broken back, a carotid artery, and a right knee laceration. medical attention was received. the contact stated that there was smoke coming from the dashboard vicinity and the vehicle caught fire. the vehicle was towed to an unknown lot. a police report was filed. the local fire department extinguished the fire. the vehicle was deemed a total loss by the insurance company. the cause of the failure was not determined. the dealer and manufacturer were not contacted. the failure mileage was 100.
Passenger seat airbag is disengaged even when passenger is well over the 65 lb weight limit to activate it. this is happening off and on so difficult to take to dealer to fix. happens whether vehicle is being driven or not.