I got in my vehicle and started the engine. after putting it in "drive", there was a horrible sound that included screeching, grinding, clicking, whining, and buzzing and my steering wheel wouldn't move. this sound continued until i turned off the car. i had to get it towed.
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notice for nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. superior honda of omaha (4111 s 144th st, omaha, ne 68137, (402) 408-1000) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2019 honda cr-v. after reviewing the carfax information from the manufacturer, the contact stated that the steel rod in the steering column could cut through the cables and cause the air bags to deploy. the manufacturer informed the contact of nhtsa campaign number: 19v383000 (air bags, communications, steering); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. stokes honda north (8650 rivers ave, north charleston, sc 29406, (843) 572-4700) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notice for nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. sunnyside honda (7700 pearl rd, middleburg heights, oh 44130, (440) 243-5577) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was contacted and did not know when the parts would be available. the contact had not experienced a failure. vin tool confirms parts not available.
Received recall letter stating parts would be available for fix by end of may. now it is mid-september and when my husband contacted the local dealer he was told "there is no fix for this problem, and no parts to fix it." this is an unacceptable amount of time to wait for a repair to a potentially horrible problem.
2019 honda cr-v. consumer writes in regards to steering wheel burrs safety recall. *ld the consumer stated the parts were unavailable to complete the recall. *js
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notice for nhtsa campaign number: 19v383000 (steering, air bags, communications). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. gary smith honda (225 miracle strip pkwy sw, fort walton beach, fl 32548, (850) 812-3474) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
I received the nhtsa recall notice 19v-383 and, when i called john eagle honda (where i bought the car), they did not have the replacement part and didn't know when it would be available. i called the national honda hotline and was told i had to call another dealership to find out if they had the part and, if they did not, to call honda back and they'd try to help me. this runaround is outrageous, given that the recall involves a potential "uncommanded deployment of the drivers airbag". honda is callously disregarding the safety of its car owners and i want them to send replacement parts immediately to john eagle honda in dallas.
Got a notice in the mail early august 2019 for a recall (nhtsa recall number 19v-383). contacted the dealer i got the car from right away. said they had no parts to repair it and would call back when they do. i followed up a few weeks later, and said the same thing. two months now and i've gotten no notice of parts going to the dealer to fix the recall.
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (air bags, communications, steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called garcia honda (located at 8301 lomas blvd ne, albuquerque, new mexico 8710, 505-260-5000) and was informed that the parts were not available. the manufacturer was contacted and stated that they were working to provide the recall parts to the dealers. the manufacturer opened a case number. the contact had not experienced a failure. *pm vehicle was taken to garcia ford and repaired on 10/14/2019. *dl
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campgin number: 19v383000 (air bags, communications, steering); however, the parts for the recall remedy were not available. the contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. carbone honda of yorkville (5009 commercial dr, yorkville, ny 13495, (315) 790-6106) was contacted and confirmed that the parts were not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
I received a safety recall letter for the vin of my 2019 honda cr-v. the letter clearly informed me to call any authorized honda dealer to make an appointment to have the cable reel and cable reel sub-harness replaced and a protective cover on the steering wheel core installed for free. i called yonkers honda service center and i was told they don't have the required parts to fix the recall issue. after i talked to the dealer, i decided to call american honda motor co. i spoke to a customer service representative named samantha, who responded very unprofessionally and impatiently, told me to call each and every one of all honda dealers to find out who has the parts for the fix. i ended the call with samantha. i called again and spoke to another service rep. i was told that honda has not yet shipped the required parts to any of honda dealers and it will not happen until sometime in october 2019. i was misinformed by the letter to call honda dealers now when the dealers don't even have the parts. prompt action should be taken before any serious and ...
Tl* the contact owns a 2019 honda cr-v. the contact received notification of nhtsa campaign number: 19v383000 (steering); however, the parts to do the repair were unavailable. the contacts stated that the manufacturer exceeded a reasonable amount of time for the recall repair. walser honda (14800 buck hill rd, burnsville, mn 55306, (952) 388-2231) and burekle honda (3360 highway 61 north, st paul, mn 55110, (651) 490-6600) were contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notice for nhtsa campaign number: 19v383000 (steering). the vehicle was taken to paragon honda (5702 northern blvd, woodside, ny 11377, 877-343-9132) and the contact was informed that the parts for the recall repair were unavailable. the contact made two appointments with the dealer for the recall repair and was given the same information each time. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2019 honda cr-v. the contact received a recall notice for nhtsa campaign number: 19v380000 (steering). the contact scheduled an appointment on july 15, 2019 with keating honda conroe (311 interstate 45 south, conroe, tx 77301, (936)-270-7125). when the contact arrived at the dealer, the part was not available for the repair. the contact spoke with the manufacturer recall center and was informed that the part was not available for the repair. the contact had not experienced a failure. parts distribution disconnect.