Audio Error Messages
iPod/USB Flash Drive
If an error occurs while playing an iPod or USB flash drive, you may see the following error messages. If you cannot clear the error message, contact a dealer.
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Error Message |
Solution |
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USB Error*1, *2 |
Appears when there is a problem with the audio system. Check if the device is compatible with the audio system. |
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Bad USB Device Please Check Owners Manual*1 The connected USB device has a problem. See Owner’s Manual*2 |
Appears when an incompatible device is connected. Disconnect the device. Then turn the audio system off, and turn it on again. Do not reconnect the device that caused the error. |
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Unsupported Ver*1 Unsupported Version*2 |
Appears when an unsupported iPod is connected. If it appears when a supported iPod is connected, update the iPod software to the newer version. |
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Retry Connection*1 Connect Retry*2 |
Appears when the system does not acknowledge the iPod. Reconnect the iPod. |
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Unplayable File*1, *2 |
Appears when the files in the USB flash drive are copyright protected or an unsupported |
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format. This error message appears for about three seconds, then plays the next song. |
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iPod |
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Appears when the iPod is empty. |
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USB No Song*1 iPod No Song*1 No Data*2 |
USB flash drive Appears when the USB flash drive is empty or there are no MP3, WMA, or AAC files in the USB flash drive. |
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iPod and USB flash drive |
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Check that compatible files are stored on the device. |
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Unsupported*1, *2 |
Appears when an unsupported device is connected. If it appears when a supported device is connected, reconnect the device. |
*1:Models with color audio system
*2:Models with Display Audio
uuAudio Error MessagesuPandora®*
If an error occurs while playing Pandora®, you may see the following error messages. If you cannot clear the error message, contact a dealer.
Error Message Solution
To begin listening, select a station from the Stations list. Appears when there is no station list on the device. Use the device
to create a station.
Unable to rate track. Please try again. Skip limit reached.
Unable to play Pandora. Please try again later.
Unable to retrieve a track explanation. Please try again later. Unable to create bookmark. Please try again later.
No Data
Pandora App version is not supported
Unable to complete the operation. Please try again later.
Unable to connect Pandora. When stopped, check your mobile phone
Unable to connect Pandora. When stopped, check your mobile phone
Appears when you try to skip a track or select Like/Dislike over the predetermined number of times in an hour.
Appears when the commanded operation fails. Try again later. Appears when no data is available with Pandora® activated.
Reboot the app and reconnect the device.
Appears when Pandora® version is not supported. Update Pandora® to the latest version.
Appears when the Pandora® server is in maintenance. Try again later.
Appears when Pandora® is unable to play music. Check your device.
Appears when Pandora® app is not installed on your device. Install Pandora® app to your device.
310
* Not available on all models
uuAudio Error MessagesuAndroid/Apps
Models with Display Audio
If an error occurs while using the audio system or apps, you may see the following error messages. If you cannot clear the error message, contact a dealer.
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Error Message*1 |
Solution |
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Unfortunately, **** has stopped. |
Error has occurred within app, select OK on the screen to close the app. |
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**** is not responding. Would you like to close it? |
App is not responding. Select Wait if you can wait for a response from app a little longer. If it does not respond even if you keep waiting, select OK to close the app and start it up. If the error message continues, perform Factory Data Reset. 2 Defaulting All the Settings P. 363 |
*1:****part is variable characters, and will change depending upon where an error occurs.
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