We have classified the 135 complaints from 2014 Ford Fusion about POWER TRAIN into the following categories.
Recall 18s20 for the shifter bushing back my car up stopped shifted into drivr from reverse let off the break then put into drive hit the gas and almost smashed my niegbor car car was still in reverse not drive. put car in park went to get out and car stated to move in revese was still engaged shut off the car now it would not start still in reverse looked up on internet found the issue was the bad busshing on the shifter caused it to jump off look at it and that is what happen took to dealer they said all the other cars around mine year was covered but not my vin? this could have been bad if my wife was in it or if i had hit the gas hard to take off and it went backwards they need to recall all fusions 2013 2014 2015 not just some
Tl* the contact owns a 2014 ford fusion. while the contact attempted to reverse from a parking space, the vehicle did not engage in any gear. the gear shift moved, but none of the letters illuminated when a gear was selected. the vehicle was towed to angela krause ford (1575 mansell road, alpharetta, ga 30009) where it was diagnosed that the bushing that attached to the shifter cable fractured and needed replacement. the manufacturer was notified of the failure and provided case number: cas16272770. the vehicle was not repaired. the approximate failure mileage was 120,000.
After my husband park the car started to moved backwards ( rollaway issue) took the car to the dealer and they charged us almost $ 700 because even that in online that is a recall for the rollaway issue for all fords 2013/2016 they said that the vin is not listed as a recall but the car was assembled 5 days after the recall cut out date .. so i asked if wa 5 days after means they used the same parts maybe but ford is willing to refund all my money ... since is very clear that is a rollaway issue and is not fair that we paid for that .
Has rattle under passenger floor when fuel tank is 3/4 to full in park or in gear at complete stop or just creeping below 5 mph and have read online about the baffles breaking in the fuel tank causing this issue also read it causes air in fuel line which could be a safety issue while traveling down highway if engine cuts out due to this issue,, also drivers door doesn't always latch 100 % sometimes have to open and close door several times to shut completely and has started doing this since october of 2018 also transmission shifts funny when cold going from park to reverse has very harsh engagement and 3rd shifts very firm when going in
Tl* the contact owns a 2014 ford fusion. when the contact attempted to place the vehicle in park, the vehicle started moving forward and made a chiming noise. in addition, the "transmission not in park" indicator illuminated. the vehicle was towed to stearns ford (602 alamance rd, burlington, nc 27215) where they stated that the vehicle was not included in nhtsa campaign number: 18v471000 (power train). the manufacturer was also contacted and did not assist. the vehicle was not diagnosed or repaired. the failure mileage was 55,000.
I removed my ignition key from the car after parking and putting the shifter into the park position, but the car began rolling backwards. i had to immediately apply the emergency brake to stop my car from hitting another car. i researched online and discovered that there was a recall issued on my year make and model car for the exact same problem that i am having. however, i contacted ford and they indicated that there is no current recall on my car for this issue, and yet my car was manufactured during the time of the noted defects. please see recall information found online below: power train:automatic transmission:lever and linkage:floor shift summary ford motor company (ford) is recalling certain 2013-2014 ford escape, and 2013-2016 ford fusion vehicles, equipped with six-speed automatic transmissions. the bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. the condition could allow the driver to move the shift lever to park and remove the ignition key, while the transmission may not be in park, with no warning message or audible chime. consequence if the vehicle is exited without the transmission being in park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash. what owners should do ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. the recall is expected to begin july 30, 2018. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 18s20. note: owners are directed to use the parking brake until the recall remedy repairs can be made.
Engine stalls due to fuel vacuum. when driving the engine to will stall under low rpms especially when pulling out of driveaway and at stop signs. this happens daily.
The car has been making a noise for over a year, while it was still under warranty i was told it was no big deal, but now it has cascaded into a full transmission failure. my car is only 4 years old and doesn't even have 100,000 miles yet.i bought a hybrid so it would last longer, not shorter than the average car
Air conditioning clutch broke off the compressor. since the car is only 4 years old, i don't think it should have happened. has this happened to other cars that are less than 5 years old? the system worked one day and not the next. only record i have is the bill that i paid to have it fixed.
Tl* the contact owns 2014 ford fusion. the contact received notification of nhtsa campaign number:18v169000 (power train). the vehicle was taken in for the recall repairs and was informed from the dealer chino hills ford 4480 chino hills pkwy, chino, ca 91710 (909) 203-5700 that the clutch needed to be replaced. the clutch was replaced 3 times but the failure reoccurred multiple times with the powertrain warning light illuminated. the contact stated that after the clutch was replaced 3 times the gear shift from 2nd to 3. the contact veered to the shoulder of the road and turn the vehicle off and back on which failed to resume back to normal. the vehicle was taken back to the dealer which no further assistance was taken. the manufacturer was made aware of the failure and informed the contact that no recall was available for the repairs to be made. the failure mileage was approximately 106,000.
Tl* the contact owns a 2014 ford fusion. while driving at an unknown speed, the vehicle shifted into fourth gear without warning. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the vin was included in nhtsa campaign number: 18v471000 (power train). the manufacturer was not notified of the failure. the approximate failure mileage was 76,000.
A recall was issued for other ford fusions for a bushing that allows the shifter cable to come loose. on 10/01/2018, after parking and turning off the car, it rolled back into my street. i believe my car vin should be added to the current recall.
Tl* the contact owns a 2014 ford fusion. while the vehicle was parked, the contact attempted to place the gear into park; however, the gear shifter failed to engage. the contact had to break the plastic gear shifter mechanism to place the gear into park. the vehicle was towed to malloy ford of winchester (1911 valley avenue, winchester, va 22601, (540) 667-4434) and the gear shifter clutch was replaced. the repair did not correct the failure. a few weeks later, the contact was unable to shift gears. the vehicle was towed back to the same dealer where it was diagnosed that the transmission's front clutch slipped and the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number: 18v471000 (power train) and nhtsa campaign number: 18v169000 (power train). the failure mileage was 195,000.
The bushing that attaches the shifter cable to the transmission is detached from the transmission. the shifter cable bushing has detached from the transmissionand the transmission is stuck in drive, but the shift lever appears to be in park.this is an open recall on some fusions, but mine isn't included, but is effected. it's undrivable like it is. cannot be shifted out of gear, and is in drive which is dangerous due to car will roll if safety brake is released. i put the car in park, turned it off and removed the key and my car started rolling.
Tl* the contact owns a 2014 ford fusion. after the contact shifted the vehicle into park, it continued to roll backwards. the failure occurred without warning. the vehicle was taken to parkway ford-lincoln of lexington (98 new highway 64 w, lexington, nc) where it was diagnosed that the shift cable was defective and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 102,000.
Tl* the contact owns a 2014 ford fusion. while reversing the vehicle at low speeds, the stopped unexpectedly; however, the engine was still running. in addition, the "transmission not in gear" warning indicator illuminated. the vehicle was towed to liberty ford parma heights (6600 pearl rd, parma heights, oh 44130, (440) 888-2600) where it was diagnosed that the bushing needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 60,200.
Per ford recall 18s20 7/18/2018, the bushing that attaches the shifter cable to the transmission detached from the transmission. the degraded shifter cable bushing that detached from the transmission allowed the transmission to be in a gear state different than the gear shift position selected by the driver. the condition allowed the driver, me, to move the shift lever to 'park' and remove the ignition key, while the transmission was not in 'park', in this case "neutral", with no warning message or audible chime. while brakes or the parking brake was not applied, this condition resulted in unintended vehicle movement, the vehicle was free wheeling. fortunately this condition did not result in an injury or crash. ford claims that my particular vehicle, (xxxxx), is not cover by ford recall 18s20, and that repairs will not be covered even though the failure happen exactly as stated in the recall language found here https://media.ford.com/content/fordmedia/fna/us/en/news/2018/07/18/ford-issues-two-safety-recalls-in-north-america.html at the time of the failure the vehicle was backing out of a flat residential driveway, front wheels turning left, making the transient to drive forward down a residential street (25mph speed limit). the vehicle was stuck in "neutral", and putting the shift selector in "park" did not stop the vehicle. instead the vehicle rolled forward down the slight incline of the street until stopped using the brakes. the vehicle then need to be held in place by either applying the brakes or using the emergency brake. the ignition could be turned off, and steering locked while the vehicle was in "neutral", essentially free wheeling unless using the brakes. the vehicle engine could be started and emergency brake released without indication or warning that the transmission was in "neutral". parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I stopped and put the car in park in order to get out and move a gate, leaving the engine running. when i got back in and tried to shift gears out of park it didn't shift, it moved back and forth without any resistance and the car couldn't move. the engine could still be on. we had it towed to the shop and the mechanic replaced the cable that connects to the transmission.
Tl* the contact owns a 2014 ford fusion. while attempting to drive the vehicle, the gear shifter remained in the reverse position. there was no warning indicator illuminated. the vehicle was towed to courtesy lincoln (located at 4010 ambassador caffery pkwy, lafayette, la 70503, (337) 504-7341) where it was diagnosed that the transmission cable failed and needed to be replaced. the vehicle was in the process of being repaired. the manufacturer was notified of the failure and informed the contact that the vin was not included in a recall. the approximate failure mileage was 173,000.
Tl* the contact owns a 2014 ford fusion. while the vehicle was parked and turned off, it rolled forward on its own. the contact stated that the gear display indicated the vehicle was in reverse even though it was parked, and the vehicle failed to start. the contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 18v471000 (power train). the vehicle was not taken to a dealer to be diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 85,500.
Transmission ( outside linkage and double clutch ) both of these problems occur when you are driving and could be very dangerous. i have tried to speak with over 5 different individuals at ford cust. serv and and 4 different people at 2 different ford dealerships. these issues have been fixed as recalls for thousands of other ford owners but they refuse to do anything for me. not only was my family put in danger, but the cost of these repairs is over 8500.00. the value of this vehicle is 4000, and i still owe 9000. please help me find a way to resolve this issue. i find it hard to believe that it is a coincidence that my car just happens to have the same problems yet they refuse to fix mine. no recall has been issued for me, yet they have issued recalls for these same problems for others,,,not a coincidence, thank you ..vehicle was in motion on a city street for both occurrences. these recalls are common knowledge so i have nothing to uplaod
Tl* the contact owns a 2014 ford fusion. while parking in a shopping plaza parking lot, the contact shifted into park and shut off the vehicle. the vehicle started to roll away and the emergency brake had to be engaged to stop the vehicle. the contact was not able to switch gears afterwards. the vehicle was towed to the contact's residence. the vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 95,000. *tt
Tl* the contact owns a 2014 ford fusion. the contact stated that the vehicle failed to shift out of park and the gear shifter displayed a different gear. the vehicle was towed to johnson brothers ford (7455 south general bruce dr, temple, tx 76502, (254) 773-5257) where it was diagnosed that the bushings and shifter cable fractured and needed to be replaced. the vehicle was not included in nhtsa campaign number: 18v471000 (power train). the vehicle was not repaired. the manufacturer indicated that the vehicle was excluded from the recall and recommended that a dealer diagnose the vehicle. the approximate failure mileage was 98,000.
My vehicle experienced the same problem referenced in ford recall 18s20. i shifted my vehicle into park, and released the brake and the vehicle began to back up, and i nearly ran over my small son, as he was comping from behind. i turned the vehicle ignition off, and was unable to restart it. i popped the hood and looked and the linkage was disconnected from the transmission. the bushing that is referenced in the recall that causes this problem was discolored and cracked. i contacted my dealer ship jefferson motor company, and they advised that there was no recall similar to this for my vehicle. within 30 seconds i was able to reference tons of info regarding this problem for my make and model on the nhtsa site. i contacted ford corporate who gave me a case number "cas15602249". i reached back out to the dealer, who stated that there was nothing they could do, and that they would be happy to pay, and this was normal wear and tear. the part number is the same for the defective part for my model and the models referenced, i don't understand how this is not a safety issue. please help.
Tl* the contact owns a 2014 ford fusion. while the vehicle was stationary, the transmission malfunctioned. the contact stated that the shifter was in the park position; however, the transmission operated in reverse. the contact engaged the emergency brake to avoid crashing into a building. the vehicle was towed to an independent mechanic who re-attached the transmission linkage and was able to restart the vehicle. the dealer was not contacted. the manufacturer was made aware of the failure and stated that there was no recall on the vehicle; however, the contact cited nhtsa campaign number: 18v471000 (power train) as a possible cause of the failure. the failure mileage was approximately 86,000. the vin was not available.
Tl* the contact owns a 2014 ford fusion. the contact stated that the remedy and part were not available within a reasonable time frame to repair the vehicle per nhtsa campaign number: 18v471000 (power train). the dealer (tom holzer ford, 39300 w 10 mile rd, farmington hills, mi 48335) was contacted and stated that the part was unavailable. the dealer was waiting for the part from the manufacturer. in the interim, the dealer stated that they would service the vehicle per nhtsa campaign numbers: 18v167000 (steering), 16v875000 (seat belts), and 15v246000 (latches/locks/linkages). the manufacturer was notified. the contact had not experienced a failure. parts distribution disconnect for nhtsa campaign number: 15v246000 (latches/locks/linkages). vin tool confirms parts not available for nhtsa campaign number: 16v875000 (seat belts). parts distribution disconnect for nhtsa campaign number: 18v167000 (steering). vin tool confirms parts not available for nhtsa campaign number: 18v471000 (power train).
Tl* the contact owns a 2014 ford fusion. while attempting to reverse into a parking space at 5 mph, the gear shifted independently into drive. as a result, the contact's head struck the steering wheel and suffered a cut on the lip. medical attention was received. the contact was able to engage the emergency brake to stop the vehicle. the vehicle was not taken to a dealer for diagnostic testing. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 80,000.
Tl* the contact owns a 2014 ford fusion. after starting the engine and shifting into the drive position, the vehicle would erroneously reverse when the accelerator pedal was depressed. afterwards, the vehicle would no longer start. the vehicle was towed to the local dealer (northside ford, 12300 san pedro ave, san antonio, tx) where it was diagnosed that the transmission shifter cable was faulty and needed to be replaced. the manufacturer was notified and the contact was informed that the vin was not included in nhtsa campaign number: 18v471000 (power train). the contact indicated that the vehicle experienced the same failure listed in the recall. the failure mileage was 72,000.
Tl* the contact owns a 2014 ford fusion. after reversing out of the driveway and attempting to shift into drive, the gear shifter failed to shift out of neutral. the vehicle was towed to a repair shop where it was diagnosed that the gear shifter failed. the vehicle was repaired. the gear shifter cable and bushing were replaced. the dealer was not notified. the manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number: 18v471000 (power train). the failure mileage was 88,000. *dt ...*bf. *jb
Tl* the contact owns a 2014 ford fusion. the contact stated that the bushing for the gear shifter fractured concerning the shift cable. the failure occurred without warning. the contact received notification of nhtsa campaign number: 18v471000 (power train). the dealer (red mccombs ford, 8333 i-10, san antonio, tx 78230, (210) 996-2678) indicated that the part was not available from the manufacturer. the manufacturer was notified. the approximate failure mileage was 83,000. vin tool confirms parts not available.
Tl* the contact owns a 2014 ford fusion. while attempting to reverse out of a parking space and then shifting into drive, the vehicle failed to shift out of reverse. the contact attempted several times to shift out of reverse, but the gear shifter failed. the vehicle was towed to packey webb ford (1815 ogden avenue, downers grove, il 60515) where it was diagnosed that the shifter cable fractured and needed replacement. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 88,000.
Update to nhtsa complaint # 11153163. diagnostic on vehicle has been done by auto nation ford in south fort worth texas. it was determined that the intercooler was defective leaking coolant into air intake and into turbo. the same thing that ford has recalls on all the other ecoboost engines to include the 1.0, 1.6, 2.0 and the 3.5. mechanism advised it needs to be replaced or the vehicle could overheat and cause vehicle to burst into flames while driving down road. service writer bret advised auto nation will not repair vehicle until a recall is announced. that it's a customer pay. vehicle has 61,140 miles on it. vehicle overheated on highway in july 2018 and we found a firestone open. firestone ase mechanic tested for leaks and found non. this mechanic advised that the intercooler was more than likely leaking coolant into the intake and was being burned up inside the motor. he advised to watch the coolant level and see if vehicle continues to disappear with no leaks seen. he advised if it continues to disappear take it to a ford house to check because it could catch on fire. coolant continued to disappear so we took it to auto nation ford. i'm assuming this vehicle needs to catch on fire like the other ecoboost tend to do or is there a possibility for someone to be procative before a tragedy. this vehicle had 56,300 miles on it when it was at firestone. well under the power train warranty but it appears auto nation does not want to be proactive. the overheating issue is documented on firestone customer invoice # 082399 on 7/29/2018. firestone store #351338 san marcos tx.
July 29 2018 driving north on i35 near san marcus texas. vehicle overheated and went into limp mode. made it to firestone store. ase certified tech. diagnosed and found no leaks and determined that anti-freeze was more than likely being dumped into turbo which may possibly cause engine fire like the ecoboost 1.0, 1.6, 2.5 and 3.5 ecoboost has done and has been recalled. also found that air filter was full of anti-freeze. vehicle is currently at auto nation ford in south ft worth waiting for diagnostic after thanksgiving. i'm afraid to let my wife drive the car not knowing if it's going to burst into flames. can you please let me know if a recall is soon coming on the 1.5 ecoboost. thanks for your time, jeremy
Tl* the contact owns a 2014 ford fusion. the contact received notification of nhtsa campaign number: 18v417000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. price ford of turlock (5200 north golden state blvd, turlock, california 95382, (209) 669-5200) was made aware of the recall and stated that the part was unavailable. the manufacturer was made aware of the issue and provided the contact with case number: 15359458. while driving various low speeds in reverse, the shift linkage fractured. the linkage became stuck in the reverse gear that caused the vehicle to remain in reverse, even after attempting to shift into drive. the contact stated that the vehicle nearly struck a group of pedestrians. the same dealer and the manufacturer were made aware of the failure. the failure mileage was approximately 78,000. vin tool confirms parts not available.
Tl* the contact owns a 2014 ford fusion. upon starting the vehicle, the gear shifter failed to shift from park into drive. upon inspecting the transmission and the shifter cable, the contact became aware that the shifter cable was fractured. an independent mechanic was contacted and confirmed that the linkage cable was fractured. the vehicle was not repaired. a local dealer was not contacted. the manufacturer was notified of the failure. the approximate failure mileage was 110,000.
While driving on the interstate the car turns off. no power at all, the car slows down. the car gives a hill assistance error, along will all errors that the car has. the car loses power, once i made it to the side of the road. i stop the car, tried to restart the car, nothing happens. no lights, no errors, no sound. after i tried to restart the car it would sound like it was going to start, but would. finally the car started but it kept stopping so i had the car towed
Tl* the contact owns a 2014 ford fusion. the contact stated that the gear shifter failed to shift into park without warning. the vehicle was towed to the dealer (homer skelton ford of millington, 9030 us-51, millington, tn 38053) where it was diagnosed as a failed shifter cable. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 61,000.
Tl* the contact owns a 2014 ford fusion. the contact stated that the shifter console displayed the vehicle was in park; however, the display on the instrument panel reflected that the vehicle was in reverse. due to the failure, the gear shifter failed to work. the vehicle was towed to the dealer (baldwin ford-lincoln, inc., 801 s westwood boulevard, poplar bluff, mo 63901) where it was determined that the shifter cable needed replacement. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 109,000.
Tl* the contact owns a 2014 ford fusion. when the vehicle was placed in park, it rolled backwards and failed to engage in park. the contact depressed the brake pedal until the vehicle stopped. there was no warning indicator illuminated. the vehicle was towed to cavallin ford (320-629-2549, located at 630 13th st sw, pine city, mn 55063) where it was diagnosed that the cable between the gear shift and the transmission fractured and needed to be replaced. the contact was informed that the vin was not included in a recall. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was not provided.
Tl* the contact owns a 2014 ford fusion. the contact stated that the gear did not shift from park into drive. there were no warning indicators illuminated. the failure recurred. the contact called autonation ford st. petersburg at 727-231-1323 (located at 2525 34th st n, st. petersburg, fl 33713) where an appointment was scheduled, but the contact did not agree to pay the diagnostic fees. the contact was referred to nhtsa. the manufacturer was made aware of the failure and also referred the contact to nhtsa. the vehicle was not diagnosed or repaired. the failure mileage was approximately 75,000.
While returning from vacation in georgia, i was gassing up in south carolina when i placed my car in park and it started to roll away. i immediately used the parking brake to stop the vehicle. tried to shift in another gear and the shifter would not move. had car towed to local ford dealer in hardeeville, sc on july 7th, 2018. they could not diagnose the problem until monday july 9th, 2018. car was diagnosed and found out that the shifting cable had broke. they located part and repaired the car on july 10th, 2018. not only did i have to pay for the car repair out of my own pocket, because extended warranty did not cover, i acquired and additional 3 nights of lodging while waiting for my car to be repaired.
Tl* the contact owns a 2014 ford fusion. the contact stated that the gear shifter failed to shift from the park position. the failure occurred without warning. the vehicle was towed to apple ford lincoln (8800 stanford blvd, columbia, md) where it was diagnosed that the shifter cable became detached and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was approximately 75,000.
Tl* the contact owns a 2014 ford fusion. while the vehicle was in reverse, the shifter cable fractured. the contact stated that the vehicle seized in gear. the vehicle was towed to grand ledge ford lincoln (6080 e saginaw hwy, grand ledge, mi 48837, (517) 627-8100) to be repaired. the vehicle was not included in nhtsa campaign number: 18v471000 (power train). the manufacturer was notified of the failure. the approximate failure mileage was 120,833.
Tl* the contact owns a 2014 ford fusion. the contact received a recall notification for nhtsa campaign numbers: 18v167000 (steering) and 18v471000 (power train) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. grapevine ford (801 e tx-114, grapevine, tx 76051) confirmed parts were not available to perform the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2014 ford fusion. the contact received notification of nhtsa campaign number: 18v167000 (steering). the dealer (autonation ford memphis, 2515 mt moriah rd, memphis, tn 38115, (901) 209-1259) was contacted and confirmed that the part was not available for the recall repair. the contact inquired about nhtsa campaign numbers: 18v471000 (power train), 18v169000 (power train), and 14v736000 (power train); however, the vin was not included in the recalls. while the vehicle was being placed in park, it independently shifted and rolled away in reverse. the failure was not diagnosed or repaired. country ford (95 goodman rd e, southaven, ms 38671) confirmed that the vin was only included in the steering recall. the contact had not yet spoken with the manufacturer. the vehicle was not repaired. the failure mileage was not available. parts distribution disconnect.
Tl* the contact owns a 2014 ford fusion. the contact shifted into park, but the gear shifter displayed the incorrect gear. the vehicle was towed to bowditch ford (11291 jefferson ave, newport news, va 23601, (757) 595-2211), but the cause of the failure could not be determined. a few weeks later, the failure recurred. the vehicle was taken back to the dealer where the shift linkage bushing was replaced. the manufacturer was notified and referred the contact to nhtsa. the failure mileage was 113,000.
Tl* the contact owns a 2014 ford fusion. when the contact's wife placed the vehicle into reverse and depressed the accelerator pedal, the vehicle seized. the vehicle was taken to southwest ford (4001 interstate hwy 30, greenville, tx 75402, 903-455-7222) where it was diagnosed that the shifter cable fractured. the contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 18v471000 (power train). the vehicle was repaired. the manufacturer was notified and stated that the vehicle was not included in a recall. the failure mileage was approximately 105,000. *tt*jb
Tl* the contact owns a 2014 ford fusion. while driving 65 mph, the contact heard a loud noise underneath the vehicle close to the transmission. the contact also noticed a burning oil odor and stated that the vehicle overheated. the contact pulled the vehicle over to the side of the road. the vehicle was towed to the contact's residence. the vehicle was inspected by an independent mechanic and it was diagnosed that there was transmission failure. the dealer (mccoy mills ford, 700 w commonwealth ave, fullerton, ca 92832, (855) 546-0900) was contacted and informed the contact that the warranty had expired. the vehicle was not diagnosed by the dealer. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the failure mileage was approximately 134,000.
The shifter cable broke on transmission resulting in not being able to properly put car in gear and turn engine off. car would start in drive position. i was attempting to change gears from park to drive when the problem occurred. it fortunately occurred in front of my residence. my contention is that in 50 years of driving and owning cars, i have never had this issue. further, when i received your safety recall notice 18s20/nhtsa recall 18v471, i'm concerned that they are related. additionally, my repair on april 26, 2018 cost me $375.54. now, ford is going to have go back into the same area of the transmission.
While in motion, automatic transmission hesitates to shift from 2nd gear to 3rd gear. this occurs at all temperatures and speeds. vehicle is 2014 fusion se, 2.5l with six speed automatic, has 13,500 miles as of 4/3/18.