We have classified the 151 complaints from 2014 Ford Fusion about STEERING into the following categories.
Didn't receive anything about this problem whatsoever.
On 12/12/2019 while backing downhill out of my driveway, several of my 2014 ford fusion hybrid's warning system alerts flashed on including: power steering assist failure, advancedtrac failure and hill start assist failure. i immediately stopped the engine and consulted the owner's manual which advised restarting the engine after waiting at least 10 seconds. when the same series of alerts recurred, despite the lack of power steering i drove it to borgman ford mazda in grandville, michigan. today, i was informed that the problem was due to an electronic malfunction/failure within the power steering control module. i was also informed that "fix" would not be covered under any ford motor warranty or recall and that the estimated cost of repair was $2200! contacting ford motors' customer service directly proved fruitless since my wife was told that ford motors was unable/unwilling to offer any financial assistance but but they did strongly "suggest" that we have the repair completed but to "save our receipts" just in case at some future time a recall for this specific problem was issued. odometer mileage- 39700. *** this vehicle was affected and serviced for safety recall notice 18s08 ...
While driving home from work i lost all power steering components of my car. power steering assist fault, hillside assist fault, & service required came up on dash. 72k this happened at. i had the original recall done on the steering column bolts, but now, what ford should have prevented in the recall has happened.
Its been 3 years since i have had my car and i have not been notified by ford that i have a recall. not by phone, email, or even in person. the only reason i know i have three is because of my family member who notified me. i have called multiple ford dealerships to complain and get it fixed but they don't seem to want to help. every time i go or call they take my number and that is it. so i just keep going trusting they will call me back. and this week my car starts to have troubles and my transmission hard shifts into second gear and i damage the front and bumper of my car. i took it to my local mechanic and he says the problem comes from the recalled part. and now my car is parked until i can get it fixed and i have called ford and they wont help.
Tl* the contact owns a 2014 ford fusion. while driving approximately 45 mph, the steering wheel suddenly became very difficult to turn in either direction and 'steering assist faulty, service required' and 'service advancetrac' were displayed. after turning the vehicle off and restarting the engine, the vehicle resumed normal operation. the vehicle was taken to an independent mechanic, but was not diagnosed or repaired. the manufacturer was notified of the failure. the contact was informed that the vin was not included in nhtsa campaign number: 19v632000 (steering), although the vehicle experienced the same failure listed in the recall. the local dealer was not notified of the failure. the failure mileage was 92,000.
Tl* the contact owns a 2014 ford fusion. while driving approximately 30 mph, the steering wheel suddenly jerked twice and the power steering failed. the steering assist fault and another unknown warning indicator illuminated immediately afterwards. the contact pulled the vehicle over to the side of the road and turned off the engine. the contact's husband got in the driver's seat and restarted the vehicle; however, the failure continued. the contact's husband proceeded to drive home. the contact had not contacted the dealership. the vehicle was not diagnosed or repaired. the vin was excluded from nhtsa campaign number: 19v632000 (steering). the dealer and manufacturer were not notified. the approximate failure mileage was 70,000.
I was taking my baby to daycare and my car just stopped steering....
The power steering of the car does not work ! i was coming down a mountain and i finally got home parked my car. when i came back to get in the power steering was lost! i could've been seriously injured if the power steering would've been lost while driving. i see this recall in these cars recently
Tl* the contact owns a 2014 ford fusion. while the vehicle was parked, the steering wheel became loose, but did not detach. there were no warning indicators illuminated. the manufacturer and dealer were not contacted. the vehicle was not diagnosed or repaired. the failure mileage was 76,000.
Steering wheels looks while on drive and all track control lights light up making it hard to control the wheel. it also slows the car down.
Tl* the contact owns a 2014 ford fusion. while driving 45 mph, the steering wheel seized and the power steering and traction control warning indicators illuminated. the contact was able to coast the vehicle over to the side of the road and power off the engine. the vehicle was restarted, but the failure recurred. the contact stated that he drove the vehicle without power steering to his residence. three days later, the vehicle was taken to yucca valley ford center (57927 twentynine palms highway, yucca valley, ca 92284, (760) 365-2353), but was not diagnosed or repaired. the vehicle was later taken to an independent mechanic where it was diagnosed that the epas system had multiple failures and the electrical steering system needed to be replaced. the technician informed the contact that he would needed to tear down the rack and pinion for the repair. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the dealer. the failure mileage was approximately 57,946.
Tl* the contact owns a 2014 ford fusion. while driving approximately 40 mph, the power steering assist fault warning indicator illuminated and the vehicle lost power steering. the contact stated that the failure recurred twice. the contact stated that greater effort was needed to steer the vehicle. when the vehicle was turned off and restarted, the vehicle operated normally. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the dealer was not notified. the approximate failure mileage was 65,000.
My battery died and power assist required, advanced trac & hill assist came on after it was jumped. now the steering wheel is hard to turn.
Car has limited power and acceleration. hesitates when accelerating. when climbing a hill, transmission wont downshift properly. when maneuvering "s" curves you can feel resistance in the steering. there is a wrench light for the restraint system that cant be located.
'takata recall' i have a 2014 ford fusion.one day while driving service advance trac and power steering failure warning come on and my steering wheel tighten up almost causing me to crash i took my vehicle to the shop and they told me that this oroblem happento a lot of ford vehicles and that it would cost me 2600 dollars to fix i was in total disbelief because i can't afford that when reaching out to ford they weren't any help as well they stated that being that i was out of my warranty there's nothing they can do i'm unable to drive my car now get my kids to school or even go to work because of this issue