Problems with 2014 Ford Fusion STEERING

Didn't receive anything about this problem whatsoever.

On 12/12/2019 while backing downhill out of my driveway, several of my 2014 ford fusion hybrid's warning system alerts flashed on including: power steering assist failure, advancedtrac failure and hill start assist failure. i immediately stopped the engine and consulted the owner's manual which advised restarting the engine after waiting at least 10 seconds. when the same series of alerts recurred, despite the lack of power steering i drove it to borgman ford mazda in grandville, michigan. today, i was informed that the problem was due to an electronic malfunction/failure within the power steering control module. i was also informed that "fix" would not be covered under any ford motor warranty or recall and that the estimated cost of repair was $2200! contacting ford motors' customer service directly proved fruitless since my wife was told that ford motors was unable/unwilling to offer any financial assistance but but they did strongly "suggest" that we have the repair completed but to "save our receipts" just in case at some future time a recall for this specific problem was issued. odometer mileage- 39700. *** this vehicle was affected and serviced for safety recall notice 18s08 / nhtsa recall 18v-167 (steering wheel attachment bolt replacement) which was performed on 7/24/2018.

While driving home from work i lost all power steering components of my car. power steering assist fault, hillside assist fault, & service required came up on dash. 72k this happened at. i had the original recall done on the steering column bolts, but now, what ford should have prevented in the recall has happened.

Its been 3 years since i have had my car and i have not been notified by ford that i have a recall. not by phone, email, or even in person. the only reason i know i have three is because of my family member who notified me. i have called multiple ford dealerships to complain and get it fixed but they don't seem to want to help. every time i go or call they take my number and that is it. so i just keep going trusting they will call me back. and this week my car starts to have troubles and my transmission hard shifts into second gear and i damage the front and bumper of my car. i took it to my local mechanic and he says the problem comes from the recalled part. and now my car is parked until i can get it fixed and i have called ford and they wont help.

Tl* the contact owns a 2014 ford fusion. while driving approximately 45 mph, the steering wheel suddenly became very difficult to turn in either direction and 'steering assist faulty, service required' and 'service advancetrac' were displayed. after turning the vehicle off and restarting the engine, the vehicle resumed normal operation. the vehicle was taken to an independent mechanic, but was not diagnosed or repaired. the manufacturer was notified of the failure. the contact was informed that the vin was not included in nhtsa campaign number: 19v632000 (steering), although the vehicle experienced the same failure listed in the recall. the local dealer was not notified of the failure. the failure mileage was 92,000.

Tl* the contact owns a 2014 ford fusion. while driving approximately 30 mph, the steering wheel suddenly jerked twice and the power steering failed. the steering assist fault and another unknown warning indicator illuminated immediately afterwards. the contact pulled the vehicle over to the side of the road and turned off the engine. the contact's husband got in the driver's seat and restarted the vehicle; however, the failure continued. the contact's husband proceeded to drive home. the contact had not contacted the dealership. the vehicle was not diagnosed or repaired. the vin was excluded from nhtsa campaign number: 19v632000 (steering). the dealer and manufacturer were not notified. the approximate failure mileage was 70,000.

I was taking my baby to daycare and my car just stopped steering....

The power steering of the car does not work ! i was coming down a mountain and i finally got home parked my car. when i came back to get in the power steering was lost! i could've been seriously injured if the power steering would've been lost while driving. i see this recall in these cars recently

Tl* the contact owns a 2014 ford fusion. while the vehicle was parked, the steering wheel became loose, but did not detach. there were no warning indicators illuminated. the manufacturer and dealer were not contacted. the vehicle was not diagnosed or repaired. the failure mileage was 76,000.

Steering wheels looks while on drive and all track control lights light up making it hard to control the wheel. it also slows the car down.

Tl* the contact owns a 2014 ford fusion. while driving 45 mph, the steering wheel seized and the power steering and traction control warning indicators illuminated. the contact was able to coast the vehicle over to the side of the road and power off the engine. the vehicle was restarted, but the failure recurred. the contact stated that he drove the vehicle without power steering to his residence. three days later, the vehicle was taken to yucca valley ford center (57927 twentynine palms highway, yucca valley, ca 92284, (760) 365-2353), but was not diagnosed or repaired. the vehicle was later taken to an independent mechanic where it was diagnosed that the epas system had multiple failures and the electrical steering system needed to be replaced. the technician informed the contact that he would needed to tear down the rack and pinion for the repair. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the dealer. the failure mileage was approximately 57,946.

Tl* the contact owns a 2014 ford fusion. while driving approximately 40 mph, the power steering assist fault warning indicator illuminated and the vehicle lost power steering. the contact stated that the failure recurred twice. the contact stated that greater effort was needed to steer the vehicle. when the vehicle was turned off and restarted, the vehicle operated normally. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the dealer was not notified. the approximate failure mileage was 65,000.

My battery died and power assist required, advanced trac & hill assist came on after it was jumped. now the steering wheel is hard to turn.

Car has limited power and acceleration. hesitates when accelerating. when climbing a hill, transmission wont downshift properly. when maneuvering "s" curves you can feel resistance in the steering. there is a wrench light for the restraint system that cant be located.

'takata recall' i have a 2014 ford fusion.one day while driving service advance trac and power steering failure warning come on and my steering wheel tighten up almost causing me to crash i took my vehicle to the shop and they told me that this oroblem happento a lot of ford vehicles and that it would cost me 2600 dollars to fix i was in total disbelief because i can't afford that when reaching out to ford they weren't any help as well they stated that being that i was out of my warranty there's nothing they can do i'm unable to drive my car now get my kids to school or even go to work because of this issue

Electric power steering rack failed and power steering loses power while driving at normal speeds. advancetrac light, traction control and hill assist lights show on dashboard.

Steering assist fault light on. power steering went out while driving on city street . traction control and hill start fault light came. service advance trac light came on as well.

The electric power steering needed replacement at 69k miles.the 2013 ford fusions had a power steering recall but the 2014 did not.

Power steering assist disabled while driving at 65mph almost causing accident due to the fact that steering the vehicle became very difficult.

Tl* the contact owns a 2014 ford fusion. while making turns, the steering wheel was difficult to turn without warning. in addition, while driving, the vehicle failed to drive straight. the vehicle was taken to an independent mechanic who stated that the rack and pinion needed to be replaced. the vehicle was not repaired. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacture was contacted and referred the contact to nhtsa. the failure mileage was 50,580.

Driving vehical lost power steering, dash board lit up,steering assist fault,service advance track,hill start assist not available,i now have to drive my car to work with no power steering,dealer said cant look at it till wendsday,warranty ran out 2000nd miles ago.this car only has 57000nd miles on it:dont know what to do:

Tl* the contact owns a 2014 ford fusion. while the contact's daughter was driving 35 mph, the steering wheel seized. the contact's daughter had to use excessive strength to turn the steering wheel. the vehicle was turned off and would not restart and "power assist fault" appeared on the instrument panel. the vehicle was towed by the contact's father and taken to tyler ford (2626 s sw loop 323, tyler, tx 75701, (800) 788-7876). the vehicle was currently being diagnosed and may be repaired if the failure was under warranty. the manufacturer was made aware of the failure and did not assist. the failure mileage was 130,000.

2014 ford fusion titanium power steering failure at only 34,000 miles. power steering failed while vehicle was in motion. several warning lights came on: service advance track, power steering fault, lane keeping assist fault. regained power steering after restarting car but this happened three times in three days so i took it to dealer for repair. required replacement of entire power steering rack and realignment. total cost to me was $2200. i have notified ford customer service of the issue, but of course, no action was taken yet. this is a major safety issue as the car was almost impossible to steer, especially at lower speeds. based on what i have read from other consumers on the internet, this is not an isolated incident for this model year even though a recall has not yet been issued.

While driving approximately 35mph and proceeded to slow down to make a turn, my steering wheel froze and i was unable to make the turn, almost crashing into the vehicle in front of me that was at a stop. i was able to force the wheel to turn at the next stop light using quite abit of force and was able to park the vehicle to have it towed away. the vehicle only had 47k miles and we only drove it about 4k miles locally within the last year. all maintence was kept up and no other issues until now. dealer quoted $2k for repair. we are calling ford customer service as its out of warranty and dealer said its not recalled in the ford database but yet there are numerous complaints and the recall listed matched what we were diagnosed with.

Loose string wheel

My power steering went and my traction control and hill start assist have went on at the same time as the power steering it was parked in a parking lot got in stunned it on everything stopped working

While driving my 2014 ford fusion on the freeway two warnings popped up onto my screen saying, power assist steering failure and hill climb assist failure, which resulted in a failure of my power steering which left it very difficult for me to control the vehicle and avoid any injury to myself or others. after having to drive it to the ford dealership in this condition, i am told that they cannot help me out since there is no direct recall under my vin number to match this car although there are multiple steering recalls on top of the class action lawsuit opened for this exact claim i am having. i have been passed back and forth from their management to customer service with no care or sympathy whatsoever for something that could have resulted in death or injury of myself or anyone else on the road at the time. i have only had the car for a year and it is at 91,000 miles so it has surpassed its warranty on miles and i have no coverage for the repairs whatsoever.

Car was attempting to park when this happened: 2013-16 model year ford fusion and 2013-14 ford escape vehicles to replace shifter cable bushings. on affected vehicles, the bushing that attaches the shifter cable to the transmission may detach from the transmission. a degraded shifter cable bushing that detaches from the transmission may allow the transmission to be in a gear state different than the gear shift position selected by the driver. the condition could allow the driver to move the shift lever to 'park' and remove the ignition key, while the transmission may not be in 'park,' with no warning message or audible chime. if the parking brake is not applied, a degraded shifter cable bushing that detaches from the transmission could result in unintended vehicle movement, increasing the risk of injury or crash. contacted ford dealership with vin and was tols vin # does not match recall even though recall was made in the fourth year of ownership july 2018 and recall matches my vehicle ford fusion 2014 year make and model unable to contact ford 800 numbee due to weekend business hours please review assist and offer remedy. recall number is #18s20 thanks.

Tl* the contact owns a 2014 ford fusion. the contact stated that the power steering was faulty. the contact lost control of the vehicle and it was difficult to turn the steering wheel. in addition, the power steering and traction control warning indicators illuminated and "assist power steering" appeared on the instrument panel. the vehicle was taken to parish ford (2900 river rd w, goochland, va 23063, (804) 556-4444) where it was diagnosed that a new steering column and/or power steering gear needed to be installed. the vehicle was not repaired. the dealer would not repair the vehicle because the vehicle exceeded the warranty mileage. the contact stated that the vehicle was taken to the dealer in 2015 for repairs at 84,000 miles. the contact stated that the dealer started counting at 84,000 miles and not from when the vehicle was purchased. the manufacturer was not made aware of the failure. the failure mileage was 216,022.

Tl* the contact owns a 2014 ford fusion. the contact stated that the power steering failed. the vehicle was taken to ashland ford chrysler (28715 us-2, ashland, wi 54806) where it was diagnosed that the internal steering rack needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 73,000.

Power steering control module is malfunctioning. this is causing my steering to act on it's own. the car at times will try to turn on it's own, other times it tries to counter steer while going around bends. the faster you go the worse it gets.

This is a 2014 ford fusion titanium. 42,*** miles on the car. my car is a certified preowed car. i just started my car in the morning and 3 different warnings came on. the car wasn't moving when this happened. car was parked in my driveway. driven the night before no problems. i haven't hit anything or any other service performed since last oil change. lights that came on steering assist fault service required, hill start assist not available and service advancetrac. these are the light and warnings that came on. this makes it to where the car had no power steering and very hard to move the wheel. i had to drive it to the dealership and they're currently looking at it for the cause. i do have a video of the warning lights coming on.

My husband was backing out of the driveway and went to turn on the road when he realized his steering wheel would not turn, and several lights came on the dash. he slowly guided the car back in to the driveway so that he could safely look under the hood. my husband disconnected the battery and reconnected it and the steering seems fine. after looking on several different forums i realized that there is a class action lawsuit against ford for this same issue. will this ever be on a recall or does so many people have to lose their life before the recall happens?

Tl* the contact owns a 2014 ford fusion. while driving approximately 35 mph, the steering wheel wobbled. the failure began in november of 2018 and worsened. the vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 160,000.

My rack and pinion steering gear on my 2014 ford fusion went out i got it replaced just for it to mess up five months later i took it back into the shop to get more information they say the computer of the steering rack isnt communicating properly with the master computer in the car

Well first off the traction no hill assist indicator came on out of nowhere and 2 days later my power steering having problems and thing it went out as soon as i made it home because that would of been a bad situation. and to think it's an easy fix when you getting charge an arm and a leg just not right at all this is an serious problem that should have a recall.

Tl* the contact owns a 2014 ford fusion. while the contact's wife was driving 25 mph, the power steering indicator illuminated and the steering seized. the vehicle was taken to victory land ford (903 old rte 66 n, litchfield, il 62056, 217-324-3965) where it was diagnosed that the steering rack failed. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 99,000.

Tl* the contact owns a 2014 ford fusion. while driving approximately 4 mph, the steering lost power and the "power assist off" indicator illuminated. the dealer and manufacturer were not made aware of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 105,000.

In october, 2018, the power steering began going out intermittently. had it "repaired" at a cost of $1029. it began doing the same thing 6 weeks ago, took it in they say it is a different problem now with estimated cost of 2k to fix. not having the money, i continued to drive the car and it did not act up until last week. it continues to go out, with no rhyme or reason, and when i stop, turn the car off and remove the key, then restart it, it fixes its self. i do not believe that something that was "repaired" in october can break again in a different way within a few months. every time i drive i hope that the steering does not go out while i am in a curve, because that could result in me wrecking. there are so many problems with ford power steering that i feel this is a defect that should be repaired at no cost to me, until they actually get it right.

Tl* the contact owns a 2014 ford fusion. the contact stated that the vehicle was repaired per an unknown recall around june of 2018 regarding the steering. a couple of months after the repair, the steering rack malfunctioned. the contact was unable to complete turning the vehicle to the left and right. winner ford (250 haddonfield-berlin rd, cherry hill, nj 08034, (856) 428-4000) stated that the two steering failures were not related and charged the contact $1,200 to repair the vehicle. the manufacturer was not contacted. the failure mileage was 50,000.

Tl* the contact owns a 2014 ford fusion. while the contact's wife was driving 15 mph, she heard an abnormal noise and the steering seized. there were no warning indicators illuminated. the vehicle was taken to an independent mechanic, but was not diagnosed or repaired. the manufacturer and dealer were not notified of the failure. the failure mileage was approximately 95,000.

Tl* the contact owns a 2014 ford fusion. the contact stated that the remedy and part were not available within a reasonable time frame to repair the vehicle per nhtsa campaign number: 18v471000 (power train). the dealer (tom holzer ford, 39300 w 10 mile rd, farmington hills, mi 48335) was contacted and stated that the part was unavailable. the dealer was waiting for the part from the manufacturer. in the interim, the dealer stated that they would service the vehicle per nhtsa campaign numbers: 18v167000 (steering), 16v875000 (seat belts), and 15v246000 (latches/locks/linkages). the manufacturer was notified. the contact had not experienced a failure. parts distribution disconnect for nhtsa campaign number: 15v246000 (latches/locks/linkages). vin tool confirms parts not available for nhtsa campaign number: 16v875000 (seat belts). parts distribution disconnect for nhtsa campaign number: 18v167000 (steering). vin tool confirms parts not available for nhtsa campaign number: 18v471000 (power train).

Tl* the contact owns a 2014 ford fusion. the contact took the vehicle to ford lincoln of queens service center (92-12 172nd street, jamaica, new york 11433, (888)-546-2656) in march of 2018 to be serviced per nhtsa campaign number: 15v250000 (steering); however, the repair did not correct the failure. while driving 15 mph in the rain, the power steering assist indicator illuminated and the steering wheel seized. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 48,600.

Tl* the contact owns a 2014 ford fusion. the contact stated that while driving 35 mph, the vehicle started swerving. the contact also mentioned that when the vehicle was stationary there was a noise coming from the steering wheel. the vehicle was taken to humes ford of corry (13626 us-6, corry, pa 16407 (814) 665-8207) where the contact was informed not to drive the vehicle because the bolts was corroded. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 70,000.

Takata recall when turning the steering wheel either left or right (whether in motion or stationary) the wheel makes cranking noises. when making a turn that requires the wheel to be turned completely to either side, the axel makes a scratching and screeching and the car begins to stall. two lights have come on the dash board as well. both have to do with steering.

Tl* the contact owns a 2014 ford fusion. while driving approximately 45 mph, the traction control, abs, air bag, and various other warning indicators illuminated. the contact stated that the power steering failed as well. the dealer (kocourek ford lincoln, 2727 north 20th ave, wausau, wi 54401, (715)-298-3673) was made aware of the failure and stated that there was no recall on the vehicle. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 85,000.

Tl* the contact owns a 2014 ford fusion. the contact received a recall notification for nhtsa campaign numbers: 18v167000 (steering) and 18v471000 (power train) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. grapevine ford (801 e tx-114, grapevine, tx 76051) confirmed parts were not available to perform the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2014 ford fusion. the contact received notification of nhtsa campaign number: 18v167000 (steering); however, the parts to do the repair were unavailable. the dealer (towne ford, 1-650-366-5744) was called and confirmed that the parts were not available for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure. the vin was not available.

Tl* the contact owns a 2014 ford fusion. the contact received notification of nhtsa campaign number: 18v167000 (steering). the dealer (autonation ford memphis, 2515 mt moriah rd, memphis, tn 38115, (901) 209-1259) was contacted and confirmed that the part was not available for the recall repair. the contact inquired about nhtsa campaign numbers: 18v471000 (power train), 18v169000 (power train), and 14v736000 (power train); however, the vin was not included in the recalls. while the vehicle was being placed in park, it independently shifted and rolled away in reverse. the failure was not diagnosed or repaired. country ford (95 goodman rd e, southaven, ms 38671) confirmed that the vin was only included in the steering recall. the contact had not yet spoken with the manufacturer. the vehicle was not repaired. the failure mileage was not available. parts distribution disconnect.

Tl* the contact owns a 2014 ford fusion. the contact stated that the part was not available within a reasonable time frame concerning nhtsa campaign number: 18v167000 (steering). dick smith ford of columbia (7201 garners ferry rd, columbia, sc 29209, (803) 254-4000) confirmed that the part was not available. the contact was concerned that a steering failure could occur. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.