We have classified the 108 complaints from 2013 Ford Fusion about ELECTRICAL SYSTEM into the following categories.
I drive a 2013 ford fusion, which i purchased new from an authorized ford dealership. by 3772 miles, the car began to downshift violently, upshift around 6 or 7 thousand rpms, not shift at all, the heated seat would come on by themselves with no indicator lights, the transmission gear indicator light stays on when the car is off and no key inside, the radio turns on and off at will when the car is parked and locked up, a severe odor of mildew comes from the a/c when first comes on, the trim molding keeps coming off, the car has lost a significant amount of power, the led lights in the tail lights stay on all night even after the car is turned off, and etc. these problems are inconsistent in nature with no identifiable conditions causing the series of non-conformities. ford motor company hasn't been able to fix the car after numerous attempts. i am currently in arbitration. *tr
Front driver side and passenger side windows will not work with one touch button. turns out after three months of back and forth to the dealer, the molding on the driver side window was faulty allowing water to get in and short out electrical system. *tr
Tl* the contact owns a 2013 ford fusion. while driving 35 mph, the accelerator pedal was depressed, but the vehicle hesitated and lost power. the contact mentioned that all the warning lights, gauges, and meters on the instrument cluster failed to function. in addition, the contact stated that the low beam head lamps were activated but were dim. as a result, the contact's visibility was diminished. the failure recurred on numerous occasions. the vehicle was taken to a dealer multiple times. the technician diagnosed that the clutch, transmission, and the computer needed to be reset. the vehicle was repaired; however, the failure recurred. the manufacturer was notified of the failure. the failure mileage was 18,000.
On multiple, random occasions, the left and right turn signals have malfunctioned, i.e., they either do not stay on longer than one flash cycle, or they shut off prematurely. the function is not being confused with the 3 flash lane change feature ? this feature works 100% of the time. premature shutting off of the turn signal typically (but not always) occurs when making a turn from a full stop. when the signal is actuated, it flashes for 10 ? 30 seconds while sitting at a stop light (wheels are positioned straight ahead). when the traffic light changes and i just begin to turn the wheel, the signal shuts off. the immediate shut off issue does not happen as frequently as the premature issue, but when it does happen, i cannot get the turn signal to function for more than one flash at a time. both described issues have occurred since the vehicle was about 3 months old. this issue will be reported for the first time when the vehicle goes in for its next service. *tr
Since i took delivery of my vehicle, i have occasionally received warnings regarding a failure of the traction control and hill assist systems while starting the vehicle. this was reported to the dealership a couple of times, with "no issues found" reported by the dealership service department. after paying close attention to my starting procedures, i have been able to repeat the warnings while performing the following specific starting procedure... 1) remotely start the vehicle (factory installed remote starter), 2) insert the key and turn to the first position, 3) keep key in this position for 1-2 seconds, 4) turn the key to the run position. these steps will cause the warnings every time. by turning the car off and restarting, the warnings are gone, and there are no history of the warnings in the vehicle computer. i have shown this starting procedure to the dealership service department and have complained directly to ford with no reply. i continue to drive my vehicle unsure if there is a valid issue or not. *tr
I have been complaining about the headlamps on my vehicle since i first purchased it. i have brought it to the dealer on 2 occasions complaining that the headlamps are too dim. i avoid driving this vehicle at night because i will not be able to avoid a road hazard, they are that dim. i have to use the high beams when driving at night to feel safe. i also have a 2013 honda accord that my wife drives, and the low beams on the honda light up the road like a runway. there is a recall for the headlamps on the 1.6l eco boost, but they tell me it doesn't apply to my vehicle because i have a 2.5l. i have compared vehicles and i see no difference in application. if the issue cannot be resolved through my dealer, i will have to sell the car, because it is not safe to drive at night. thank you. *tr
When the vehicle was to be started turned the key forward to start and it didn't start, the key returned then the car started after the key returned to key in position, this has happened a few times since and seems to become more regular i now have 4,972 miles on the car and had this has taken place 8 time since i will advise the dealer when my car is in for recall notice#12c27 1/3/2013 *tr
While driving to work on the highway 65-mph the engine shuts off without warning, the instrumental panel starts acting up as if you are turning on and off the key. they found a lose wire to the instrumental cluster on the second time they replaced the instrumental cluster. it has been taken back six times and now the dashboard shuts down and i lose lights, signals, and other electronic features. i have lost power steering and brakes in between. they offered me an extended warranty??? it is a shame that a consumer who buys a car from a dealership has to go through the grinder just to get out of their lemon. i just want to get out of this vehicle. *tr
Tl* the contact owns a 2013 ford fusion. the contact stated that he keyed in the code to unlock the doors via the numeric keyless entry but the trunk erroneously opened. the contact also stated that the doors did not always lock using the keyless entry system. the vehicle was taken to the dealer where the failure could not be replicated. the manufacturer was unable to provide assistance without the failure occurring during diagnostics. the failure mileage was 15 and the current mileage was 3,200. updated 2/19/13 *cn