As i pulled out into the flow of traffic from a gas station, i realized my car would not accelerate beyond 15-20 mph. i immediately pulled over to the right hand lane and proceeded to the stop light, which was about a 100 yards down the road. at the red light i placed the car into neutral and discovered the engine would not go beyond 3500-4000 rpm's. i then turned on the warning flashers, and when the light turned green i pulled over to the side of the road and proceeded at 15-20 mph until i could turn into a safe area about 1 mile down. i then had the car towed to the local ford dealer. when the dealer ran my vin# through their system, it showed that a technical service bulletin had been issued regarding this very problem. they then repaired the car and it now seems to be running ok, although i don't feel real good about it. hopefully something like this will not happen again, especially if i am in a situation like driving on the freeway at high speeds. myself and my wife were knowingly put into a potentially unsafe risk by ford motor company, which i feel could have been avoided if ford motor company had been a little more proactive in notifying their customers of the possibility of something like this occurring. *tr
I was driving about 40 mph. suddenly an error message popped up "service advancetrac". then the car was disabled. the speed automatically reduced. the speed did not respond or increase at all when i stepped on the accelerator pedal. luckily, i was able to pull over to safety. then the car stopped completely. i turned off the car, then turned it on again. the error message "service advancetrac" popped up again. this time, the car automatically accelerated from 0 to 30 mph, then it ran constantly at 30 mph. this time, the speed did not respond at all when i stepped on the accelerator pedal. it was like the car was on cruise control, without you being able to turn off cruise control! extremely dangerous! i brought it to the dealership for service the 1st time. they replaced the accelerator assembly. about a week later, the same issue happened again. i brought it to the dealership for service the 2nd time. i even took a picture of the error message on the dashboard and shown it to the service adviser. they couldn't reproduce the issue, and told me there was nothing that they could do. then it happened again right after i drove off the dealership. then, i managed to drive back to the dealership with the error message still on and with the issue occurring. service was able to collect some kind of code from that error message, but could not figure out what was wrong with my car, and told me they will contact ford directly. it has been 3 days and i have not received a response at all. this morning, i turned on my car and drove for 2 minutes and the same issue occurred again! as for proof, i was able to record a 30 second video clip while the car was running on a constant speed of 30 mph without me stepping on the accelerator pedal. i do not feel safe driving this car anymore because this problem can occur randomly anytime in the middle of the road! not safe for driving! *tr
The car sputters and rattles when letting the foot off the brake when it is at a stand still. it feels as if it is trying to start in 2nd gear. the problem is getting increasingly worse. i have had an issue where the car wouldn't go past 15 mph. i turned it off and started it again and the speed problem seemed to be fixed. it still sputters. i have also noticed the transmission shifts rough.
Vehicle has leaked engine oil since new, which was first discovered at 500mi. engine oil contaminated clutch discs in automatic tranmission, which resulted in replacement of rear main engine seal, transmission clutches, etc. which was supposed to resolve problem. attempted repair took place at approx. 7500 mi. at 7800 mi, engine oil is still leaking oil, covering the bottom on the engine and pooling on the under-engine cover. suspect new clutch discs also contaminated, which is causing jerky transmission action in drive. *tr
This vehicle has been deemed a "lemon" pursuant to colorado bbb auto complaint. the clutch has been replaced twice but the vehicle continues to shudder, lag, or intermittently lurch forward. it is a hazard to drive. *tr
Noted jerky movement of car during turns and immediately upon acceleration. was minor at first, but appeared to increase in duration and intensity with additional mileage. quality of shifting between gears very poor - surging and lurching noticed. slight oil leak detected towards front end of engine at first oil change. under engine cover also coated with engine oil residue. took vehicle into ford dealer for above complaint, was informed that engine had lost oil due to leak and had contaminated its clutches (even though it is an automatic, it has 2 clutch discs) which caused erratic performance and required replacement and repair. initial guess is defective rear main seal is at fault. concern over damage to engine dismissed by shop supervisor. personal concern was that volume of oil soaking into under engine cover could be ignited by engine and cause fire. safety concern over defective transmission is that decreased performance would leave vehicle stranded. complete loss of engine oil would result in car stopping, and could possibly cause accident, damage, fire, etc. *tr
The car will nearly stall (as if transmission slipped/disengaged), engine sputters, transmission grinds and jerks then gears catch and car lurches forwards and speeds off as if it is possessed. this is very dangerous when attempting to enter moving traffic and especially dangerous when crossing multiple lanes of traffic or if the driver is less experienced or isn't aware that he/she needs to accommodate it. the more miles accumulated, the worse and more pronounced the issue. ford "reprogrammed" my transmission july 2013 (11,000 miles) with no results. ford's response, "shudder" is normal and the intentional design of the car. the issue worsened to the point the transmission would disengage while climbing hills ( worse on moderate to steep grades) and reliability of this car deteriorated to the point i was rolling backwards down a hill i had attempted to climb at 50-55mph because the car just stops moving forward then the car will grind, bang shake, jerk then lurch forward and speed off like it finally got gas and found the gears (may 1,2015). october 22, 2014, i took the vehicle in for an oil change, with the ford letter in hand and asked them to check my car again. parts were ordered and it was safe to drive until then but, if i was left stranded to call roadside assistance. ford is stalling progress & repair of this issue because they intend to avoid lemon law. my complaints went undocumented on service request paperwork because "shudder is normal/intentional operation" and subsequent complaints were ignored/undocumented because there were no parts to repair it. resale & trade-in value is low, depreciate at a faster rate and are generally unsafe . ford needs held accountable, remedy the issue in a timely manner to minimize loss, investment and potential danger to those who unfortunately purchased this defective product. this car is unreliable & dangerous!
Vehicle grinds gears frequently. from 1st to 2nd gear vehicle will shake, loose power and almost stall before engine regains power and shifts to go forward. taken to ford 4 times. they say it is normal and just needs to be broken in. at one visit, they gave me a 2 page handout on how dual clutch engine works, as if that justifies the performance. they finally replaced clutch which helped for a couple of days before original problems returned. now, on a good day, the car just grinds in 3rd gear. meanwhile, ford does nothing, says there is no problem. *jb
I own a 2013 ford focus hatchback titanium model. purchased the car in january 2013. currently has 1100 miles on it. car has a six-speed automatic transmission that ford has dubbed "powershift". transmission is very jittery at all speeds when shifting gears while accelerating. it is also hesitant to shift gears and pick up speed. it seems like something is going to break inside the engine and the car jerks when shifting gears. from a standing stop the car will start to roll back when you let off the brake and step on the accelerator pedal. this is an accident waiting to happen and is very dangerous. *tr
Car would not start would not go forward or go in reverse had in ford dealership 16 times still had issues also car rusted in least then a year had it in dealership 4 times still having issues with transmission and rusting . transmission sitting or moving city or highway or turning dealership was suburban ford on 59 road in waterford , michigan
Tl* the contact owns a 2013 ford focus. the contact stated that the engine warning indicator flashed and remained illuminated as the failure progressed. the vehicle jerked and decelerated to a low rate of speed each time the indicator flashed. the dealer (landers ford, 2082 w poplar ave, collierville, tn 38017, (901) 854-3600) provided a software update to the computer; however, the failure recurred. the contact planned on taking the vehicle to a second dealer (jack schmitt ford, 1820 vandalia st, collinsville, il 62234, (618) 477-8126) for further diagnostic testing. the manufacturer was notified of the failure numerous times, but offered no assistance. the vin and failure mileage were not available.
My vehicle shudders between first and second gears when accelerating from stopped or low speeds. it jolts randomly when driving in lower speeds. there are sounds of grinding and rattling when coming out of turns/accelerating out of a turn. *tr
My performance concern started within the first week of ownership. i had reported what i perceived as a performance issue to the dealer but opted to give a new car time to "break in". 4 weeks into my owner experience, the service department held and drove the car for 5 days and had determined that a transmission component was the cause of the issue i was experiencing. i now have over 10k miles on the vehicle and have had the same experience. the service department has since told me that the rough idle in park or in gear with brake applied is the result of the "direct injection" technology used in this vehicle. the hesitation experienced during 0 to >0 acceleration (gradual or hard) is also the result of the "direct injection" technology coupled with electronic clutch technology used in place of a torque converter. this combination has yielded numerous "almost stalled" conditions during normal driving maneuvers including acceleration during the completion of a left turn crossing oncoming lanes of traffic. i raise this concern as i understand there is an investigation of f150 vehicles with "direct injection" technology as a potential cause for the loss of power. my experience with the ford focus has not resulted in an accident. my goal is to raise awareness to a similar condition from the same manufacturer utilizing the same technology. i also have a second vehicle ([xxx]) that is leased and has the same performance issue described above. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Like most of the complaints on this vehicle my focus hesitates and stutters. there was also a fluttering noise in the front end while the car was off that happened right away after purchasing. i took back to the dealership a week later and was told that the noise was normal and that the stuttering was due to the smaller engine. finally took the car back in because it was getting worse, and this time the throttle body was reprogrammed (which i was originally told was completely replaced, but wasn't the case) come to find out this a common issue in ford vehicles but no recall issued, just part of the nhtsa customer satisfaction program. many of the models in this program were issued a extended warranty, but not the focus. i was informed by the dealership i will be financially responsible for a new throttle body if it starts again once my warranty is up. not sure why this is okay to continue with new ford models when it was first addressed in 2012, and why i'm responsible to pay to fix a problem that is the makers error of which they have been made aware of. *tr
Tried to tell dealership about stuttering of car when it is shifting, response was not enough miles on it, nothing was checked out. also called dealership again about the stuttering, had the feeling they thought i was crazy. oil change at 5000 miles, was asked about how i liked the new standard automatic transmission, was not impressed, was taken out on the road, had a loud screech in the front of the car on the highway, was told sometimes a something gets loose and air gets under it and it screeches**.2nd oil change, had enough of the run around, made some noise and got the car checked out on a computer, low and behold, they found a bad clutch, they are replacing it at no cost to me, problem is i don't want this car anymore, i feel very unsafe driving this car, & i feel it is a " large red lemon "& i want it replaced with a good dependable new car, i don't have to be afraid to drive. thank you, would like to think this would help my cause. *tr
When vehicle is stopped and at idle such as at a red light, the engine shakes and when the accelerator pedal is depressed the car hesitates and does not want to move and feels like the vehicle will stall. once speed is up to about 10-15mph acceleration is fine with no vibration or shakes. this issue can be very serious when trying to pull out into traffic. took to the dealership and was told nothing was wrong. something is wrong and is unsafe. *tr
1. the sputtering, hesitation when pressing down on the accelerator 2. after stopping the car, the extra "jolt" seems as if it could be a safety concern/issue 3.year later all this got worse and i had the car towed in to the dealership 2 times for a total of 38 days of "fixing" the problems of the transmission. 4.i've had my car back now for 3 days, the hesitation is still there, no sputtering noticed as of now. *tr