Problems with 2013 Ford Focus STEERING

Tl* the contact owns a 2013 ford focus. the contact was unable to steer the vehicle. the dealer diagnosed vehicle with defective power steering needing an interior gear replacement the contact was unable to drive the vehicle. the vehicle had to be repaired out of pocket the contact stated that while driving approximately 60 mph, the steering ability became very hard. the contact stated that the failure had been occurring for approximately two years. the power steering assist failure illuminated every time the vehicle was turned on. the vehicle was taken to the shottenkirk ford jasper (868 georgia 515, jasper, ga,30143) twice, they determined interior gear replacement needed. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 89,000.

I started the car and while it was still in park, completely unmoving, an alert came up on the screen saying 'steering fault service now' and the steering wheel was completely unable to move.

My power steering seized and went out while driving on the freeway with my child. we are so lucky that we did not crash and die! i have had nothing but problems with my 2013 ford focus! i just wanted a safe car for my child and i. even after i fix it and pay over $2000.00 i will never feel safe in this car again! how can ford be ok with this. the car itself should be recalled! power steering, transmission replacement, brake lines failing, radio has gone out, sync never worked, door latches failed, now i am told my gas tank is recalled! ugggg!

Power steering went out. alert for power steering. the rack and pinion have to be replaced. this car only has 61,000 miles on it at this time. was told by repair shop that this was low mileage for this type of repair. car is driven mainly on highway. car is well maintained. bought vehicle two years ago. it was a one owner car that only had 29,000 miles. i am 50 years old and a reliable driver. this car has had to have a clutch replaced and steering replaced in two years. the cars steering went out during a stop. was able to get to the nearest repair shop with hard steering.

When starting the car received the following error "steering assist fault". the car has no power steering and is undrivable. turned car on and off trying to reset it but it will not reset. the car was stationary located in a parking lot.

Electric power steering failed. the following ford error or fault codes were identified: u3000:49-48 and u3000:53-c8. ford dealership advised replacement cost would be approx. $2,600. vehicle is a 2013 ford focus ev with approx. 60k miles. based on reports read on nhtsa website and other notable resources ford has had issues with electric power steering in several models. though this specific model and year are not identified in a recall, the electric steering failure and accompanying codes fit the bill with issues covered in a recall. when this issue occurred the vehicle was in motion on downtown city streets, traveling at an approx. speed of 25 to 30 mph when the electric steering failed. this event caused the vehicle to veer off to one direction and strike a curb while at the same time i depressed the brakes to stop or slow the vehicle in an attempt to regain control. the vehicle never regained electric power steering control.

With no cause or warning, the instrument panel notified me that "hill assist is unavailable". also, when stationary, there appears to be no power steering when attempting to turn left. this problem stops when rolling forward or reverse. after moving, the problem does not reoccur (stop signs, stop lights, etc). it does, however, occur again when the ignition is turned off, then back on. both of these problems began at the same time.

Tl* the contact owns a 2013 ford focus. when the vehicle was started, the "power steering assist failure" message appeared and the steering ability seized. the contact drove the vehicle to bradley ford lincoln (1690 industrial blvd, lake havasu, az 86403) and the battery was replaced, but the failure recurred. the vehicle was taken to the dealer four times. the vehicle was not corrected. the manufacturer was not notified of the failure. the approximate failure mileage was 50,000.

I was driving on a normal street i hade the green light to turn left and as i was turning the steering wheel got really hard i almost crash to a pole...then a (power steering service light came on) this is the first time that light came on i was looking for some information about the power steering and it seems im not the only one that have the same problem..

Tl* the contact owns a 2013 ford focus. the contact stated that while driving there was a grinding sound and the wheel locked, while the contact made a turn. the steering assist fault light illuminated and the contact could no longer turn the steering wheel. the vehicle was towed to the dealer jimmy granger ford natchitoches (7501 la-1, natchitoches, la 71457 (318) 252-8559) where it was diagnosed that the rack and pinion system needed to be replaced. the manufacturer confirmed that there were no recalls on the vehicle. the vehicle was towed back to the contact's home and was currently unrepaired. the failure mileage was 100,000.

The power steering went out in my car earlier in the day on 9/17/19 when i was making some of my rounds for work. i made a stop at a business, and was only inside for a couple of minutes. i got back in my car, started it and the steering wheel was very hard to move. i backed out and went to a store about 2 miles down the road. checked some things, but didn't see anything wrong. started my car and it worked. later the same evening my boyfriend and i dropped off our kids to go to town real quick. we were only gone from them for about 45 minutes when we went to head back to get them and the steering wasn't working again. there was no noise, no sign, no light, nothing. it just quit. we checked the fuse and it looked fine. it doesn't throw out any kind of code. it shows that it has power. we did make it home, being very cautious. it's not working today, so that means i can't do my job. however, when we started searching the internet we both see all kinds of complaints stating the same problems. why has nothing been done to address this issue? there were recalls for the same problem on other vehicles, but not the focus. obviously there is a problem that ford needs to fix.

Backing out of driveway and steering wheel siezed up. warning light comes on saying steering assist fault service. take it to dealer they say need to replace steering gear assembly rack and pinion and some module. total 2647.00 with 88000 miles.

Tl* the contact owns a 2013 ford focus. while driving 65 mph, the steering wheel seized and became difficult to turn. the contact stated that the electric power steering warning indicator illuminated. the contact was able to park the vehicle at a nearby fuel station and then drove home. the vehicle was not diagnosed or repaired. the dealer and manufacturer were not notified. the failure mileage was 88,000.

Power steering assist seems to have failed ,hard to steerwhen turning,also hard to drive streight

I was backing up at a gas station and all of a sudden it just quit steering. i was moving very slowly so was able to stop with my brakes, but it was a very close call

My son had just driven to altoona, pa from wash dc, parked the car, and went into house. came out of house, got into car to drive to state college , pa where he is a student at psu. was unable to steer the car. luckily this didn't happen while he was on the highway. car had to be towed to stuckey ford in hollidaysburg, pa. shouldn't such a dangerous malfunction,especially with only 40,000 miles , qualify as a recall ? cost of repair was $2495.00.

Tl* the contact owns a 2013 ford focus. the contact stated that the power steering stopped functioning while driving approximately 30 mph. the 'steering assist fault, service required' message illuminated. the vehicle was not diagnosed or repaired. the manufacturer advised the contact to have the vehicle diagnosed. the dealer was not contacted. the failure mileage was 108,604. the vin was invalid. *tr*jb

Car was sitting idling for approximately 5 minutes with the ac on, then proceeded to drive slowly out of parking lot as soon as i got out of parking lot, about 500 ft the power steering went out, no warning that i was aware of it just went out. i was on a residential street. i was able to pull off to the side of the road and turn the vehicle off and when i restarted the vehicle it was fine.

When i turned my car on i got an alert that said "steering assist fault service required". i tried to back up but the steering wheel was completely stiff so i turned my car off. when i turned it back on the power steering returned. i have read a lot of complaints about the same issue online, and i am confused as to why there isn't a recall on the power steering yet.

This focus has gave me nothing but problems . i've had it for almost 4 years in january. and it's left me stranded numerous times multiple trips to the delership lets not get started on how awful they are. i'm going to trade it in . never will i buy another ford !!

My sterling get stuck and my transmission making noise and my car dont go into reverse

Drove to work fine, on my way home, alert comes on steering wheel fault and then i can barely turn the wheel. i panic and pull into auto zone, which they say i may need power steering fluid so i buy a bottle. look in the car book to see where to put it, turns out this car isnt equip with that, i have an esp! get in the car again and everything is fine no alert and i can drive it fine. next day i go to drive and again i have an alert and can not drive!!! this is my 1st car ever and in the 2yrs i've had it nothing but recalls on it! this needs to be a recall to many are complaining about the same issue. what if this happen on a highway!?!?! on top of this i'm still waiting for a fix to the gas gauge issue, and the transmission was supposedly fix but it's still doing the same thing after a full stop, it has a hard time going again!!!!! i will never by a ford vehicle again

After starting my vehicle, and putting it into gear, the steering wheel locks up and i get an error stating "steering fault assist service required". turning the vehicle off and on again fixed this issue a few times before, but it worries me that the power steering could go out at any time. there are several recalls for other ford models having this issue, such as the fusion, but there is no recall for the focus.

Power steering fault numerous times and car has to be shut off and restarted sometimes multiple times to get power steering to work so the car is driveable

My 2013 ford focus hatchback power steering stop working! this is not good because now i have no choice but to hit something because i can no longer maneuver around it. the car is hard to steer and should not happen on any vehicle! luckily this happened hours after getting home from work. now i have to drive my car like this until i pay it off or trade it in! that's crazy and i have found out that i am not the only one that had this issue!

The warning in the attached picture came up and power steering quit working. warning goes out when you turn car off but it's right back on when you start the car.. i went to leave for work and started the car and went to pull out of my driveway and could barely turn the steering wheel. so i parked it and got in my pick up truck. haven't driven it since because it won't go out. had another issue with the car. i had it fixed at ford for several hundred dollars and then a recall came out. was waiting to see if a recall came out on this issue.

Tl* the contact owns a 2013 ford focus. while making a left turn, the steering wheel seized without warning and became difficult to turn. as a result, the contact crashed into a median. there were no injuries. the contact was able to drive the vehicle home as the power steering and oil warning indicators illuminated. the vehicle was towed to an independent mechanic, but was not diagnosed or repaired. the dealer and manufacturer were not notified of the failure. the approximate failure mileage was 120,000.

Tl* the contact owns a 2013 ford focus. when the vehicle was started, the steering wheel seized and the steering assist fault indicator illuminated. the failure recurred. the contact called brandon ford at 813-246-3673 (located at 9090 e adamo dr, tampa, fl 33619) and scheduled an appointment. the manufacturer was not made aware of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 50,000.

Power stopped operating while driving. it had suddenly become very difficult to turn the steering wheel. this is dangerous especially for a smaller person, the steering wheel is almost impossible to turn.

The power steering has completely failed. it is very difficult to turn the car, especially at low speeds.

Tl* the contact owns a 2013 ford focus. while the contact's daughter was driving 45 mph, the steering wheel seized without warning. the driver managed to steer the vehicle home. the dealer and manufacturer were not made aware of the failure. the vehicle was not diagnosed or repaired. the failure recurred. the failure mileage was 61,000.

Power steering failed while vehicle was moving on surface road making it nearly impossible to safely steer out of traffic. failure came on suddenly and without warning.

Complete failure of power steering making car impossible to drive. per dealer rack / bolt failure. estimate to repair $2200. could have caused car crash. what happened warning light to pull over get service immediately followed by complete locking of steering. even the tow truck person could barely get on to tow truck because could not move position of care.

The steering failure was noticed driving at high way speed as it became very difficult to maintain a straight line of travel. once i determined something was wrong i pulled over to run the cars built in diagnostic. the diagnostic claimed there was a steering fault and service was needed but appeared as if the vehicle was still functional. i then decided to shut the vehicle off and restart it, once restarted the error message "steering loss stop safely" appeared and the steering was effectively locked up

While driving on the interstate received a warning 'power steering assist fault- service required'. nearly wrecked, but was able to pull onto the shoulder, when i restarted the vehicle the error went away and power steering was back. made it home (cautiously) and now the error comes up every time i start the vehicle and the wheel is nearly impossible to turn.

Tl* the contact owns a 2013 ford focus. when the contact restarted the vehicle, the power steering assist warning message displayed and the steering wheel became difficult to turn in either direction. after turning the engine off, the contact indicated that the vehicle would not restart. the vehicle was towed to ganley ford west (16100 lorain ave, cleveland, ohio) to be diagnosed, but the cause of the failure could not be determined. the failure mileage was 84,000.

Tl* the contact owns a 2013 ford focus. while driving 65 mph, the steering wheel seized and the contact had to use excessive strength to steer the vehicle to safety. the power steering indicator illuminated after the failure. the vehicle was towed to diehl's ford sales (11782 national pike, grantsville, md 21536, (301) 895-5135) where it was diagnosed that a new power steering system needed to be installed. the vehicle was currently being repaired. the manufacturer was notified and did not assist. the failure mileage was 58,000. the vin was unknown.

Could happen while driving or when you turn on the car.... on the screen appears a message saying 'steering wheel problem, please contact service' and the wheel turns to be really hard to move, very dangerous..... the only way to fixed on the moment is to stop.... turn off the car and on again. this is a automatic steering system, there is no way to add fluid or try to fix it by yourself.

Tl* the contact owns a 2013 ford focus. while driving approximately 35 mph, the power steering assist warning indicator illuminated. the following morning, the message center displayed "power steering lost, do not drive". the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 80,000.

Tl* the contact owns a 2013 ford focus. the contact stated that the power assist steering module malfunctioned and seized. westland ford (3450 wall ave, ogden, ut 84401, (801) 629-5500) was able to replicate the failure and a module was reprogrammed, but the failure recurred. the vehicle was taken back to the dealer and they, with the help of the manufacturer, stated that the steering rack failed. the vehicle was not repaired again because the contact was informed that he would have to pay for the repairs. the failure mileage was 105,000...*bf consumer has had 2 occurrences with power steering. first time power steering did not rotate. had the vehicle towed and reprogrammed the power assist module. second time the same locked steering column issue recurred. neither event was while driving. ?parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).? *jb

Tl* the contact owns a 2013 ford focus. while driving 5 mph, the vehicle lost power and the check engine indicator illuminated. in addition, the steering wheel failed and was difficult to turn. also, the fuel gauge was inoperable. the vehicle was taken to jarrett scott ford of plant city (2000 e baker st, plant city, fl 33563 (877) 751-9729) to be diagnosed, but they were unable to duplicate the failure. the contact stated that the vehicle should be included in nhtsa campaign number: 18v735000 (fuel system, gasoline). the manufacturer was not contacted. the failure mileage was 102,000.

Tl* the contact owns a 2013 ford focus. while attempting to make a right turn, the contact experienced difficulty turning the steering wheel. the vehicle was taken to an unknown ford dealer where it was diagnosed that the power steering module needed to be repaired. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 127,853. the vin was not provided.

The steering assist became in operable making it almost impossible to steer the car. it was parked at the time. but left my teenage daughter stranded

I went to leave one day and my steering wheel was locked. it came unlocked itself. while we were driving home on the interstate at speeds of 70-75 mph the power assist light comes on and lost power steering. no steering whatsoever. mechanic checked out and its the rack and pinion. no recalls but all these same models with the same faulty steering. 97000 miles. rack and pinion was replaced.

Steering was catching while driving and i had to push hard to turn the wheel past certain points as it got caught at certain points. this happened while driving on the highway. that issue stopped but the wheel makes a grinding noise while turning the wheel at low speeds. i was told that the electrical rack and pinion steering needs to be replaced. the vehicle as about 93k miles on it.

Takata recall vehicle only has 72,000 miles n the electric power steering motor clanks can't replace motor have to replace whole rack system n at anytime while driving it can lock up n cause a accident

Steering locked up while backing out of parking spot. lucky was able to drive it forward back into spot. steering fluid at appropriate level, more than just a fail in power steering. twenty-four hours later car will start and even go into gear, but steering locked.

Power steering assist failed for several minutes. steering effort was extremely high during this period (far higher than old manual steering cars). power assist recovered after stopping the car and re-starting.

Steering is locked and will not turn. message appeared that stated steering loss stop safely. vehicle is not drivable, if i was driving when this happened i would have crashed. vehicle only has 74000 miles on it.

Tl* the contact owns a 2013 ford focus. when the vehicle was started, the power steering fault warning indicator illuminated and the steering ability seized. the contact turned the vehicle off and on, but the failure continued. the vehicle was unable to be driven. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 85,900.