Problems with 2011 Ford Escape STEERING

The last two times i've driven the vehicle, the power steering has failed intermittently.. when it fails, the car becomes very difficult to steer. failed and returned 4 times in a 3 mile trip. twice while going straight at 35mph and twice while turning at 10mph or less.

The power steering went out while driving.

Vehicle looses power steering while driving

Tl* the contact owns a 2011 ford escape. while driving 20 mph, the power steering failed without warning. the contact was able to regain power steering ability and drive home. the contact discovered nhtsa campaign number: 14v284000 (steering), which he associated with the failure. the contact spoke with the manufacturer and was informed that the vehicle was not included in the recall. the contact also took the vehicle to monadnock ford (119 monadnock hwy, swanzey, nh 03446) where it was diagnosed that the power steering torque sensor was defective. the vehicle was not repaired. the failure mileage was 97,009. *dt*jb

Tl* the contact owns a 2011 ford escape. while accelerating from a stop, the power steering malfunctioned. the failure occurred intermittently and worsened while driving low speeds. the vehicle was towed to ken grody ford buena park (6211 beach blvd, buena park, ca 90621, (888) 263-7926) where it was diagnosed that the torque sensor failed and the entire steering column needed to be replaced, parts were replaced and completed. the repairs cost $3,000. the manufacturer stated that the vehicle was not included in a recall. the failure mileage was 110,000. *bf consumer stated while exiting from the interstate vehicle went from 65 mph to 0 mph a gradual deceleration and the electronic power steering stopped working. consumer tried to restart the car serveral times to no avail.*jb

While driving my steering wheel locks up and i have to pull over and turn the truck off and restart it in order to gain movement in steering wheel

Tl* the contact owns a 2011 ford escape. while attempting to make a left turn from a traffic light, the power steering failed without warning. the contact stated that the vehicle became difficult to maneuver. the vehicle was taken to an independent mechanic to be diagnosed where the contact was informed that the electronic power steering needed to be replaced. the vehicle was not repaired. when the vehicle was restarted, it resumed normal operation. rivertown ford (1680 whittlesey rd, columbus, ga 31904, (706) 653-7420) was contacted by phone and stated that the repair would take three hours and would cost approximately $800. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was informed of the failure. the approximate failure mileage was 144,000.

Was making a right turn into an intersection and steering wheel suddenly became difficult to turn, rendering the vehicle unable to make a successful turn. vehicle was in motion at time of incident. vehicle steering wheel remained stiff for remainder of drive and vehicle was not able to maneuver as effectively. required much more force to turn steering wheel. no motor vehicle accident associated.

When making a right hand turn at slow speed the power assist stops while the vehicle is still on. this has happened 4 time in the past month. turning off then back on allowed me to continue on. the dealer informed me there was no recalls on my escape for this issue but in searching i found recall #14v284000 that mirrors my exact problem. i currently have 113k on the car.

Twice in the last few months the power steering goes out when turning slowly. i was driving about 15mph when i turned to the right and felt the steering lock up making it dangerous and nearly impossible to get to a safe parking place. once i did, i powered the car off for a min and back on. it resumed as normal. it is dangerous and scary to be driving with my family. i no longer trust this vehicle.

Electric power steering has a recall but ford is unable to locate information stating a recall on the car. electric steering gave out multiple times but ford refused to fix the issue, even though it was recalled in 2014

Driving to an appointment started into a curve in road when power steering failed in vehicle. could barely control vehicle to get off of road. no warning, noises or lights came on. very scary. checked for recalls and was told my vehicle vin number is not included but the year and model do have a recall on steering problems.

Tl* the contact owns a 2011 ford escape. while the contact's wife was driving 5 mph, the steering wheel became difficult to turn, causing her to bump into a curb. there were no warning indicators illuminated. the driver was able to park the vehicle into a parking spot. once the vehicle was turned off and restarted, the steering wheel resumed normal operation. the contact's wife managed to drive the vehicle home. the contact associated the failure with nhtsa campaign number: 14v284000 (steering). the vehicle was taken to autonation ford bellevue (located at 411 116th ave ne, bellevue, wa 98004, (425) 243-5203) where it was diagnosed that the torque sensor needed to be replaced and the power steering control module needed to be reprogrammed. the vehicle was not diagnosed or repaired. the manufacturer was notified. the failure mileage was 107,000.

Turning to leave a parking lot and had no power steering,removed error code and power steering started working.

Tl* the contact owns a 2011 ford escape. while driving 20 mph, the steering wheel seized and was unable to turn. there were no warning indicators illuminated. the contact turned off and restarted the vehicle in the middle of the road in order for the steering wheel to resume normal operation. the failure continued. upon investigation, the contact associated the failure with nhtsa campaign number: 14v284000 (steering). the vehicle was taken to an independent mechanic where it was diagnosed that the power steering software needed to be updated. the vehicle was taken to bonnell motors inc (located at 353 cambridge st, winchester, ma 01890, (877) 729-9700) where the same diagnosis was provided. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 124,000.

Power steering stop working suddenly, check online and ford issue a recall on 2014 but local dealership does not recognize my vehicle as one affected.

City driving 35 mph, no power steering when turning in either direction. shut car off, waited 5 minutes, restarted. steering okay. happened again on the way home. no warning lights on dash, no noises, car sounded like it was running fine. 145000 mi.

I was driving my 2011 ford escape limited edition and on the highway when i was going at a great amount of speed the vehicle shuts down completely the dash went black and the steering wheel locked up and everything i was able to stop i restarted car it started back up

Tl* the contact owns a 2011 ford escape. the contact stated that while driving at various speeds, the vehicle lost power steering functionality without warning. the contact stated that the failure was intermittent. the vehicle was taken to champion ford sales inc. 2502 w 26th st, erie, pa 16506, (814) 878-2500, to be diagnosed. the diagnostic test was performed however, no mention of the power steering was listed in the diagnostic report. the vehicle was not repaired. the vehicle was not included in recall nhtsa campaign number: 14v284000 (steering). the manufacturer was notified of the failure. the failure mileage was approximately 98,000.

Tl* the contact owns a 2011 ford escape. while driving between 10-50 mph, the contact lost control of the steering while in traffic. the steering wheel seized and would not move. the contact had to use excessive force to turn the steering wheel. when the vehicle was turned off and restarted, the steering returned to normal. the contact called peacock ford (1875 s orlando ave, maitland, fl 32751, (407) 644-7111) and was informed that the vin was not included in a recall; therefore, the contact may be responsible for the repair cost. the contact stated that the vehicle showed symptoms of nhtsa campaign number: 14v284000 (steering). the manufacturer was made aware of the failure and did not assist. the failure mileage was 154,000. *bf updated; contact has stated that the steering also seized twice while their daughter was driving.*as

Tl* the contact owns a 2011 ford escape. while driving 5 mph, the steering wheel became difficult to turn. the contact had to turn off and restart the vehicle multiple time until the steering was able to function normally. upon investigation, the contact associated the failure with nhtsa campaign number: 14v284000 (steering). the vehicle was taken to towne ford of redwood city (located at 1601 el camino real, redwood city, ca 94063, (650) 366-5744) where it was diagnosed that the steering rack sensor, two column bolts, and the epa system needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 89,889.

A knock started in my steering column. i got increasingly worse. my steering became jerky and uncontrollable. i was able to get my truck to a repair shop. they found the steering column bad. this will be the second time since i have owned the truck that this steering column has gone bad. this is very dangerous and could have caused a very serious accident if i did not learn from the first recall. two times with the same part and problem. i do not think this was fixed and a continued investigation into the steering column should exist.

Tl* the contact owns a 2011 ford escape. while driving 10 mph and making a left turn, a grinding noise was heard coming from the front driver's side of the vehicle and the steering wheel became difficult to turn. there were no warning indicators illuminated. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the manufacturer was not notified of the failure. the approximate failure mileage was 112,000.

Takata recall, i was driving on the freeway when my car started shaking very bad and made my car swerve so i got scared and it shook for a while finally the steering wheel became very hard to turn and the message "power assist fault" showed up on my dashboard.

My power steering has been frequently going out, particularly when i am trying to accelerate my vehicle. the wheel becomes more difficult to turn and i have to restart the car to reset the power steering ability.

Tl* the contact owns a 2011 ford escape. while driving various speeds, the steering failed and the power steering assist fault warning indicator illuminated. the contact stated that the vehicle was previously repaired per nhtsa campaign number: 14v284000 (steering) by an unknown dealer, but the repair was insufficient. the vehicle was taken to an unknown dealer where it was diagnosed that the shaft torque senor needed to be repaired. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 180,000.

Failed power steering. the electronic power steering system on my escape has stopped functioning. i had just left a parking lot when the steering wheel on the car got very hard to turn. it was acting like the power steering pump had failed. so, feeling comfortable enough that i knew what was wrong, i drove home to get our other vehicle. now after doing some research, i found out that this vehicle does not have a traditional power steering pump, but rather an electronic system. i am shocked that i made it home now that i know that the system was fighting my attempts to turn, not just simply not supplying power assistance. i understand that other vins of my vehicle had been recalled due to issues with this system, but mine is not covered. it seems to me that this recall should be extended to other vins of escape. i no longer feel safe driving this vehicle knowing that this. prior to this total failure, we had experienced the steering wheel vibrating and motor rpm reduction. this let me to think that it was a traditional power steering pump. i did not take action because no warning codes or check engine lights were displayed and i was not hearing the tell tale whine of a failing power steering pump.

I drove for approx. 1 hr and then stopped at a grocery store, turning off my vehicle. after about 10 minutes, i went to leave and started my vehicle and lost all power steering. the vehicle remained in this state, for approx. 1 hr while driving home.

Twice while driving the power steering has gone out, the last one on 2/19/19 while my new driving son was on the way to college. i took it to ford 2/22/19 and was told it would be $150 just to diagnose and my car was not covered via vin for the current recall. i then took the vehicle to ntb and they diagnosed error code b2278 which is exactly what the recall is for. ntb referred me back to ford since they should cover this and gave me a letter saying so. ford still refuses to cover my vehicle even after numerous phone calls. i just finished making an appointment with my ford service center who are going to charge $600 to replace the torque sensor. they are asking for 1.5 days to repair.

Steering goes in and out making i difficult to steer

Tl* the contact owns a 2011 ford escape. while driving 60 mph, the steering wheel seized and the power steering warning indicator illuminated. the contact drove to his destination and powered off the engine. the vehicle was restarted, but the failure recurred. the vehicle was taken to ford of orange (located at 1350 w katella ave, orange, ca 92867, (888) 721-6635) where it was diagnosed, but a failure code could not be located. the dealer recommended replacing the entire steering column. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 47,000.

Tl* the contact owns a 2011 ford escape. when making turns, the steering failed and the contact would lose control of the vehicle temporarily. there were no warning indicators illuminated. the vehicle was not diagnosed or repaired. the manufacturer and dealer were not notified. the failure mileage was 57,000.

Stopped at a stopped signed pulled out slowly to the right and the steering completely locked up then corrected a few seconds later. a week later at a stop sign slowly pulled out to the right and the steering locked up and i drifted into on coming traffic with no control and hit a curb then starting steering correctly. i am so thankful no one was hurt or worse. the truck was taken the same day to the local dealership where i purchased it and have it serviced. i was told they received code b227b which when i research falls under the following/ recall number 14v284000 recall date 05/29/2014 component steering:electric power assist system summary ford motor company (ford) is recalling certain model year 2008-2011 ford escape and mercury mariner vehicles manufactured august 18, 2006, through september 11, 2010. the affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. as a result, the system could remove the electric power steering (eps) assist. consequence if power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash i was told my vin # is not included in this recall.

Power steering sensor defective. power steering failed after making a turn 3 times.

Tl* the contact owns a 2011 ford escape. while driving 25 mph, the steering wheel seized and the power assist failure warning indicator illuminated. the contact managed to maneuver the steering wheel and drive home safely. the dealer (lynch ford chevrolet inc, 410 us-30, mt vernon, ia 52314, (319)-895-8500) was contacted and confirmed that the vin was not included in a recall. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 140,000.

Loss of power steering and unable to steer vehicle safely. happens during turns at slower speeds. ford diagnostic code # b2278=steering torque sensor bad. same problem with current recall # 14v284000. vehicle made at same plant as recalled vehicles. my vin seems to not be included for some reason. please add since it is exactly the same problem please.

Tl* the contact owns a 2011 ford escape. while making a left turn, the steering wheel seized and was extremely difficult to turn. when the contact turned the ignition off and on, the steering wheel worked properly. the failure occurred twice. the manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the dealer was not contacted. the vehicle was not diagnosed or repaired. the approximate failure mileage was 110,000. *tt consumer stated car seized 4 more times while driving straight on the same day. the dianosis and repair was done following business day. steering shaft torque sensor was replaced.*jb

Tl* the contact owns a 2011 ford escape. while driving various speeds and while the vehicle was stationary, the steering wheel seized. the vehicle was taken to ipswich ford, inc. (105 county rd, ipswich, ma 01938, (978) 356-6850) where it was diagnosed that the torque sensor malfunctioned. the torque sensor was replaced. the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 89,175.

Tl* the contact owns a 2011 ford escape. while driving, the steering wheel seized without warning. the driver was able to coast the vehicle to the side of the road and powered off the engine. the vehicle was restarted and was able to drive normally. the failure recurred twice. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the manufacturer was notified of the failures and informed the contact that the vin was not included in nhtsa campaign number: 14v284000 (steering). the approximate failure mileage was 90,000. *dt *tr*jb

There have been several incidents with this vehicle where the steering wheel will seize and lose of acceleration when making sharp turns . during these incidents we would restart the ignition and the steering wheel would start working again.

Tl* the contact owns a 2011 ford escape. while driving 60 mph, the steering wheel seized and was not able to be turned. the vehicle was towed to tasca ford seekonk (200 fall river ave, seekonk, ma 02771, (800) 737-0435) where the contact was informed that the vehicle was previously repaired per nhtsa campaign number: 14v284000 (steering). the vehicle was currently at the dealer waiting to be diagnosed and repaired. the manufacturer was made aware of the failure. the failure mileage was 100,000.

After completing my shopping at fred meyer, i went to start my vehicle and noticed that the power steering wasn't working. i was stationary waiting to back out of my parking space. i tried a couple of times to shut the vehicle off and restart it to see if that would fix the problem. it did not. i was able to drive home with much difficulty trying to steer, but got it home safely. i called my local ford dealer and they told me it was probably the electric steering had gone out. i was told it will cost me around $1200.00 to repair. the steering column needs to be replaced. ford has had a problem with this for a long time. i had a 2010 ford escape that had the same thing happen to it. i spent the money to fix that one. i really feel it is unfair that i have to repeat the same thing over again with this 2011. this is a total danger for anyone driving it and ford needs to repair this before anyone gets seriously hurt in an accident. ford should have to recall this vehicle and make the necessary repairs so that this does not happen again. i do ask that you intervene and make ford recall and fix this issue. there is a recall on 2011 ford escapes for this, recall number 14v284000, but it does not cover the date of manufacture for my particular vehicle. this recall should include more vehicles that were manufactured at a later date.

Tl* the contact owns a 2011 ford escape. the contact stated that the power steering failed and the steering wheel had to be turned with force to turn the vehicle. the failure was experienced numerous times. the vehicle was taken to an independent mechanic who diagnosed that the steering wheel torque sensor failed. the manufacturer was contacted. the manufacturer stated that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the dealer was not contacted. the vehicle was not repaired. the failure mileage was 81,000. *tt consumer took the vehicle to an independent dealer and had it repair and was fine until there was transmission problem and had the car towed to the dealer.*jb

Loss of power assisted steering. without warning the steering wheel became very hard to turn. my wife could not turn the wheel. this happened twice. happened during normal driving when making turns. both times it reverted to normal operation after about 15 minutes. consider this loss of steering a potentially very dangerous situation

Tl* the contact owns a 2011 ford escape. when the driver attempted to merge into traffic, the steering wheel failed to turn right or left. the contact was able to assist the driver and drove the vehicle home; however, the steering wheel had to be turned with force to complete the turns. the contact also stated that the power steering assist failed. the vehicle was not diagnosed or repaired. the dealer and manufacturer were not contacted. the failure mileage was 196,000.

Power steering failure. (there is a recall for this vehicle, however ford is not honoring my specific vehicle, yet the same failure is occuring with my vehicle.

While driving, the abs and traction control error lights appeared on my dash followed by clicking noises. shortly after my power steering stopped working while my vehicle was in motion. i was making a turn at a moderate speed and the sudden loss of power steering almost causing me to crash. luckily i was able to control the vehicle but it was extremely difficult and i strained myself and pulled several upper body muscles in the process. i am a small woman and was barely able to manually turn the wheel. i have determined that the torque sensor is defective but my vehicle was not included in the recall for this part. even though my vin is not showing its associated with the recall. it is a 2011 escape and i believe there are more vehicles including mine, that should be included in this recall. the defective part almost cause a tragic accident, and although i avoided that, i did injure myself in an effort to steer my vehicle without the assist of the power steering. subsequently, the power steering randomly engaged twice within a week of it originally going out. both times it reingaged while i was turning my vehicle and again this sudden change almost caused a crash. i've now had to pay out of pocket to replace this part and i feel this should have been included in the recall and repaired free of charge.

Tl* the contact owns a 2011 ford escape. while driving various speeds, the steering wheel seized without warning. once the contact turned off and restarted the vehicle, it operated normally. the contact took the vehicle to garnet ford (1610 wilmington pike, west chester, pa 19382, (610) 358-5600) where it was diagnosed that the steering wheel failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. the failure mileage was 140,000. *dt *dt*jb

Tl* the contact owns a 2011 ford escape. while driving approximately 20 mph, the power steering suddenly malfunctioned and the steering wheel seized, which caused the vehicle to drive onto a curb. the vehicle was restarted and the failure was corrected. the vehicle was taken to pleasantville ford (47 pleasantville rd, pleasantville, ny) to be diagnosed, but the failure could not be duplicated. no repairs were performed. the manufacturer was not notified. the failure mileage was 165,000.

Tl* the contact owns a 2011 ford escape. the contact stated that the steering wheel seized more than once. the contact reset the computer by turning the vehicle off and back on; however, the failure continued to progress. in addition, the electric power steering warning indicator flashed more than once. the dealer (franklin ford, 175 east central street, franklin, ma 02038, (508) 570-4022) was notified, but the contact had not approved them to diagnose the failure. the vehicle was excluded from nhtsa campaign number: 14v284000 (steering), although the failures were similar. the vehicle was not repaired. the manufacturer was notified of the failure and did not assist. the approximate failure mileage was 90,000.