Problems with 2011 Ford Escape STEERING

I was driving down a curvy road and my power steering goes out. i had to reduce my speed to about 15 mph to get to gas station. i turned car off and it began to work again. no check engine lights of any type came on. if i would of been going at a higher speed and it go out i could of gotten hurt. good thing i didn't have my children in the car.

Tl* the contact owns a 2011 ford escape. after starting the vehicle, the power steering malfunctioned and caused the steering wheel to become very difficult to turn in either direction. the vehicle was taken to the local independent mechanic who diagnosed that the steering wheel torque sensor was faulty and needed to be replaced. the vehicle was not repaired. the local dealer (herb chambers ford of braintree, 75 granite st, braintree, ma) and the manufacturer were both notified of the failure. the contact was informed that the vin was not included in the nhtsa campaign number: 14v284000(steering). the contact indicated that the vehicle experienced the same failure listed in the recall. the failure mileage was 111,000.

When driving my car at low speeds, the power steering unit locks up randomly and unpredictably especially when attempting to make a turn. after contacting ford about the issue, i learned that there was a large recall for escapes from 2008-2011 made at the kansas city plant, where my escape was produced at according to my vin number. however, when contacting ford about this issue i was having, they said that my vin did not qualify for a recall because my car was not produced in the same "batch" that the recall is for. this is a danger to both myself and the public because being unable to turn my steering wheel is a huge safety concern. after taking my car to a mechanic they explained that my steering column is broken, which appears happens fairly often to this model of escapes.

I have had at least 5 incidents where the power steering went out on my car, either while starting out or suddenly when driving, making it extremely difficult and i believe dangerous to drive safely. i found out my car fits the criteria for a recall for this exact problem (a ford escape, model year 2008-2011, made in kansas city) except when i entered my vin number to check on this on your website it did not register as such. i believe this is a mistake and should be corrected..

My steering wheel assit light came on it's hard to steer my car it happened over night i had it for little over 2 years has about 85,000 miles on it got it when it had 32,000 miles

Power stearing failure

The truck has a loss of electric power steering. when going in slow speeds, it is very difficult to turn. when speed increases, it becomes less difficult to turn, however it is still very difficult to turn. on the street for example, turning in the next lane can be a bit of a hassle and making shap turns or u-turns are impossible.

While on highway traveling to chicago, my vehicle power steering failed. i could not turn the wheel without great difficulty. the power steering is electrical so cannot drive without power steering. had to leave car stranded in springfield, illinois at landmark ford and pay $50 per day for rental. it is a safety recall 14s05 and has failed in hundreds of thousands of cars in the us and canada. according to the recall information online and my calls to dealerships; my car's recall updated the software to let me know the power steering would fail. they did not replace the torque sensor which is the item that failed on the highway and made my car not operational. if your torque sensor failed prior it was replaced by ford under the recall - if it hadn't failed by the time of the software update the recall was closed out. i have found all this out today before my car has been fixed. so ford will not fix my torque sensor and the cost is $617 plus the rental car at $50 per day. (my car failed 5 hours from home) - i have to go pick it up when it is fixed. since it was a safety recall and the torque sensor had not been previously replaced, and ford knew this was a problem with 1.1 million cars, why should i have to pay for a failed faulty part? my car only has 74,000 miles and is well maintained. the car was not involved in an accident but could have been very easily. however, the car was stranded 275 miles from home and ford will not fix the faulty part. it is a safety issue and i am very unhappy. the torque sensor, steering column or whatever parts make this car unsafe should have been taken care of under the recall. ford needs to do the right thing. there could have been an accident and loss of lives. this is unacceptable.

Tl* the contact owns a 2011 ford escape. while driving in reverse, the steering seized without warning. the contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 14v284000 (steering). the vehicle was taken to don franklin ford (576 hudson st, columbia, ky 42728, 270-384-3076) where it was diagnosed that the ecu failed and a new steering column needed to be installed. the vehicle was not repaired. the manufacturer was notified of the failure and stated that the vin was not included in the steering recall. the failure mileage was 106,000.

Steering going out freezes and wont turn. replaced tie rods upper and lower control arms. cost $1000. and 2 days later out again

Tl* the contact owns a 2011 ford escape. while driving at a low speed, the steering seized without warning. the vehicle was towed to the contact's residence. the dealer and manufacturer were not contacted. the vehicle was not diagnosed or repaired. the failure mileage was approximately 174,000.

Lost power steering while driving to work. the car is extremely difficult to steer at this time. i found a recall (14s05) for steering problems with my year ford escape, but my vin is not affected. how can that be, ford? stand by your product!!

Failure of the electric power steering system that caused a sudden loss of power steering assist during driving in the city.

Tl* the contact owns a 2011 ford escape. while driving at unknown speeds, the steering wheel was difficult to move left or right. there were no warning indicators illuminated. the contact restarted the vehicle and the steering wheel returned to normal. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was notified and did not assist. the failure mileage was 49,000.

Tl* the contact owns a 2011 ford escape. while driving at highway speeds, the electric power steering failed without warning and the steering wheel became difficult to turn. the vehicle was taken to bob maxey ford, inc. (1833 e jefferson ave, detroit, mi 48207, (313) 392-9200) where it was diagnosed that the steering torque sensor needed to be replaced. the dealer indicated that the vehicle was excluded from nhtsa campaign number: 14v284000 (steering), although the failures were the same. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 91,000. *tt*jb

Tl* the contact owns a 2011 ford escape. while attempting to make a right turn, the steering wheel seized and was extremely difficult to turn. the contact stated that the traction control and power steering indicators illuminated. the contact was able to drive the vehicle home. the dealer (spurr subaru, 6331 brockport spencerport rd, brockport, ny 14420) was contacted. the manufacturer was also contacted and stated that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the vehicle was not diagnosed or repaired. the approximate failure mileage was 120,000.

Frame failure, "k" frame supporting the engine, transmission and steering components fractured making the vehicle undriveable. this issue was a recall on 2001-2004 escapes.

2011 ford escape xlt 3.0l experienced power steering failure while operating the vehicle and in motion twice in past 12 months. vehicle was operated on a city street and both instances were spontaneous. vehicle was stopped, shut down and restarted after 10 minutes. power steering resumed without further incident both times.

Very often as i'm driving the power steering will go out making it very dangerous to turn the wheel will just jerk away.. also the fuel tank has always been an issue. now i am unable to pump gas without gas leaking out. the wheels and tires always go flat i'm thinking something to do under truck

My scape 2011 suddenly loss of steering assist while i am driving, i was investigation and i found a recall number: 14s05 ' electric power steering for certain models 2008- 2011 ford escape, the issue here is that only certain models where recalled for dealer revision and my vin is not included in the program, so there are other models with same problem ford should open the program for other escape models, lossing steering assist could increase risk of an accident

Electronic power steering is out just like the recalled ford escapes from 08-11 recall. vehicle was being driven in town and making turns when this happened. vehicle was driving on busy roads in the city and became impossible to turn.

Power steering keeps failing. would go out anytime, turning, traveling down freeway , street, anywhere . never kow when it would happen. would pull over, turn off car then start it up again. and it would work again it started in may and ford said it had problems with the steering on 2011 ford escapes but because my car was not made in kansas city it wasnt included in the recall

While driving at highway speed, the power steering suddenly, without warning, failed.

Power steering went out when backing up. informed by dean sellers ford in troy , michigan that the torque sensor failed and it would cost me 1400 dollars to get it fixed and unlike other escapes from the same year with a similar problem, mine in not under recall. this does not seem right. have always owned fords and stepfather worked for them for 30+ years. hope that ford will stand by its product. have 110,000 miles on it and we were hoping for more.

Tl* the contact owns a 2011 ford escape. the vehicle was taken to the dealer (varsity ford, 3480 jackson road, ann arbor michigan 18106) for a scheduled oil change. the mechanic informed the contact that the power steering control module needed replacement. the vehicle was not repaired. the manufacturer was notified of the failure and opened case number: cas14691951. the approximate failure mileage was 120,000.

Takata recall- while driving through my neighborhood at 20mph i lost complete power steering in my vehicle and was unable to turn left or right. after doing some research and having the repair fixed, it was stated that the steering torque sensor went out and was unable to detect driver steering input. aligning with the current recall 14s05. because my vin is not associated with this recall ford is not willing to cover the repair cost.

Tl* the contact owns a 2011 ford escape. while driving approximately 30 mph, the steering wheel seized without warning. the vehicle was able to be coasted to the side of the road. the contact powered off the engine and waited a few minutes. once the vehicle was restarted, it operated normally. the vehicle was taken to champion ford volvo (2502 w 26th st, erie, pa 16506, (814) 878-2500) where it was diagnosed that the torque sensor needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 105,410. **tr updated 10/26/18*jb

Steering on my 2011 ford escape has stopped working and it is very hard to turn especially when you're at a stopped position. it all of the sudden started and ford will not repair it on recall . ford sucks!!! i will never buy another ford in my lifetime!!!! i cant even drive it because my arms and hand have chronic pain and this is only vehicle i have

Tl* the contact owns a 2011 ford escape. while operating the vehicle, a grinding type noise was heard when turning the steering wheel. the contact stated that the steering wheel became more difficult to turn and would jerk and vibrate. an independent mechanic diagnosed that the steering column was faulty, but the exact failure was not identified. the vehicle was not repaired. the dealer was not notified. the manufacturer was notified and did not assist. the vehicle was previously diagnosed per nhtsa campaign number: 14v284000 (steering), but no failures were found at the time. the failure mileage was 124,000. *tt updated 9/19/18*jb

Tl* the contact owns a 2011 ford escape. while driving approximately 55 mph, the steering wheel jerked and the 'power steering assist default" message appeared. the vehicle was driven to the contact's residence. the contact also mentioned that the jerking of the steering wheel had gotten worse in the past several days, to the point that the failure occurred when the vehicle was in park. the contact also stated that the vehicle was repaired by the dealer (bob chapman ford, 1255 columbus avenue marysville, ohio 43040) on october 16, 2016 for the same failure. the failure recurred and the vehicle was taken back to the dealer for diagnostic testing. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 174,000.

Tl* the contact owns a 2011 ford escape. while the vehicle was driving various speeds or idling, the steering wheel shook violently. also, the engine and power steering assist warning indicators illuminated. the vehicle was taken to eau claire ford lincoln (2009 lorch ave, eau claire, wi 54701, (715) 852-1000), but no diagnostic testing failure codes were found. the vehicle was not repaired. the contact stated that the failure recurred three times. the vehicle was taken back to the same dealer where it was diagnosed that the power steering assist needed to be replaced. the vehicle was not repaired due to the repair fees. the vin was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was notified of the failure and referred the contact to nhtsa. the approximate failure mileage was 186,000.

Beginning february 16, 2018 i began experiencing vibration and bouncing of steering wheel even when the vehicle was parked. i addition to steering concern - electrical system appears to be shorting out affecting the dash electronics such as indicator lights on dash, radio operation and door locks. the steering malfunction became steadily worse to the point that in early march 2018 i began inquiring on vehicle recalls. in speaking to ford was advised that a steering unit recall was issued but my vehicle was not listed. further communication with ford identified the possibility that a clerical error occurred which failed to include my vin to the recall as my vehicle sticker did not identify the date of manufacture only the month and year. more telephone calls with ford identified my 2011 ford escape as being manufactured on 09/09/2010 and was included in the recall. conversations since 2/16/18 yielded that mojave auto group performed a software reset in december 2014 rather than replacement of the steering unit. when i began speaking with ford and nhtsa the vehicle was still operational. on 3/6/18 mojave auto group has inspected my vehicle and written up the power assist failure and found the steering column bad and needing replacement. information on my vehicle has been documented within the mojave auto group system under so#605329

The power steering does not activate at start..must start several times to make it work first time this happened i was driving.i have only one hand this caused the car to hit the curb i had to have the car towed ford said my car was not on the recall .what can i do to fix this (not 1500.00 from ford) please help

Tl* the contact owns a 2011 ford escape. while driving 80 mph, the vehicle shook violently and the steering wheel became difficult to turn. there were no warning indicators illuminated prior to the failure. the vehicle was taken to an independent mechanic where it was diagnosed that the power steering assist failed. the vehicle was not repaired. the dealer was not contacted. the manufacturer was notified and stated that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the failure mileage was 120,000. *tt

Power steering stopped functioning while turning at slow speed in parking lot. vehicle reverted to manual steering mode until vehicle was turned off and then turned back on.

Tl* the contact owns a 2011 ford escape. while the contact's son was driving approximately 35 mph, the steering wheel seized and the abs and stability warning indicators illuminated. the vehicle was driven home. the following day, the vehicle was taken to andy shaw ford (1231 e main st, sylva, nc 28779, (828) 586-0900) where it was diagnosed that the steering sensor and column needed replacement. the vehicle was repaired. the manufacturer was made aware of the failure and a case was opened. the failure mileage was approximately 41,349. *tt *tr

Power steering has gone out 3 times in the past 4 days. all at low speeds, less than 10 mph. i know there is a recall for the same issue with other ford escapes of the same year but my vehicles vin is not part of that recall. i am asking to be included.

Power steering stopped functioning while turning at slow speed on city street. vehicle reverted to manual steering until the vehicle was turned off and then turned back on again.

Lost power steering -the car has 41000 m i have only one hand with the loss of power steering i was very close to an wreck..had to have the car towed..ford said my car does not qualify for recall ..escapes from 2008-2011 were recalled but my car is excluded???no explanation...

Lost steering while vehicle was in motion on a city street. power has cut out on many occasions

I am having the same steering issues as described in hundred of complaints 2011 ford escape owners . the power steering seems to quit and lock-up making it almost impossible to turn the steering wheel this seems to be a common problem with the 2011 ford escape , so much so that ford has a issued factory recall for this very problem with this model year escape display all the exact same symptoms , yet according to ford my vehicle don't qualify for the recall . why does one model not qualify when other model with the same issues are recalled ? seemingly , i am not the only person having this problem.

As i'm driving my escape, the power steering suddenly stops working at random times.

Tl* the contact owns a 2011 ford escape. while driving approximately 25 mph, the steering failed. the contact had to use excessive force to steer the vehicle. there were no warning indicators illuminated. a local dealer was not contacted. the manufacturer was notified of the failure and advised the contact that the vin was not included in nhtsa campaign number: 14v284000 (steering). the vehicle was not repaired. the vin was not available. the failure mileage was approximately 104,000.

Failure of power assist suddenly without warning. fortunately, it happened at low speed as exiting a parking lot. towed to repair shop (non-ford) . error code b2778 indicated with remedy of replace steering column. appear that the safety problem identified under ford recall 14s05 is more widespread than the vehicles the recall covered forcing us to pay for this safety fix

Tl* the contact owns a 2011 ford escape. while reversing from the driveway, the steering wheel failed to turn left or right. the failure occurred without warning. the vehicle was towed to the dealer (key scales ford, 1719 citrus blvd, leesburg, fl 34748) where it was diagnosed that the steering torque sensor needed to be replaced. the vehicle was not repaired. the manufacturer was contacted at 800-392-3673 and was made aware of the failure. the manufacturer stated that the vin was not included in a recall and that the contact had to pay for the repair. case number: [xxx] was provided. the approximate failure mileage was 96,000. *tt information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tt

For some inarticulate reason, my 2011 ford escape doesn't qualify for the power steering shaft torque sensor recall - wth??? i have intermittent power steering. when it works, the steering wheel shimmies and shakes so badly, i'm afraid to drive it. sometimes i have to turn my car on & off 3 or 4 times to get the power steering to work.

I am having the same steering issues as described in hundreds of complaints by other 2011 ford escape owners. the power steering seems to quit and lock-up making it almost impossible to turn the steering wheel. this seems to be a common problem with the 2011 ford escapes, so much so that ford has issued a factory recall for this very problem with this model year escapes. my vehicle (also a 2011 ford escape) displays all the exact same symptoms, yet according to ford, my vehicle doesn't qualify for the recall. why does one model not qualify when other models with the same issues are recalled? seemingly, i am not the only person having this problem.

Tl* the contact owns a 2011 ford escape. while driving approximately 25 mph, the steering lost power without warning. the vehicle was taken to the dealer (mccafferty ford, langhorne, pa, 877-692-8282) and was informed that there was no recall. the manufacturer was made aware of the failure and stated that there was no recall. the failure was not diagnosed or remedied. the failure mileage was approximately 69,000.

Tl* the contact owns a 2011 ford escape. while the vehicle was at a stop, the steering lost power without warning. the contact turned off and restarted the vehicle, but the failure recurred. the vehicle was taken to bob bell ford (410-766-3600, located at 7125 ritchie hwy, glen burnie, md 21061) who stated there was no recall. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not diagnosed or repaired. the failure mileage was approximately 66,000.

The electric power steering assist is defective so that when i turn the wheel, the car rumbles. the issue was diagnosed by a trusted mechanic. the defect could result in reduced precision in steering the car. the steering malfunctions at low speeds below 40 mph when i am trying to park my car or turn right on a road. the entire car rumbles and the steering wheel shakes.