We have classified the 520 complaints from 2009 Ford Escape about STEERING into the following categories.
I drove my 2009 ford escape to a local gas station and it was running fine . i shut the car down and when i came back out from the store and went to leave i had absolutely no power steering , the message power steering assist fault came across the dash .
Car drove great one second then next power steering failed vehicle was stationary
My steering wheel has been locking up. it seems to happen when i first start to drive but it has happened a couple of times while i was making a turn on the road. i have not driven it on the highway since this has been happening.
While parked and trying to start the steering column would not unlock. after wiggling the column back and forth while turning the key the vehicle would start. as soon as you put the vehicle in drive the steering column would lock.after a while it would remain unlocked but it was too difficult to steer. no maintenance code or warning light indicators. two days prior had driven approx. 470 miles from pa to nh with no issues. initial research suggest an issue with a worn key switch. a less than $200.00 fix.had it towed to the local ford dealer (dover nh). diagnosis - adaptive collapsible steering column: power steering control module fault. (part of column). this is causing your steering concern. item description: the adaptive collapsible steering column is an integral part of the steering and safety system. this is the part that transfers your turning of the steering wheel to the steering gear. the adaptive collapsible is a very important safety feature it will actually collapse during a frontal impact accident to keep the driver from being thrown directly into the steering wheel.reason - if the adaptive collapsible steering column is broken then you will be unable operate your vehicle. quote 3-4 days for parts - $1,995.69 to repair. i am a female college student on my own and can't afford a $2,000.00 repair or a car payment. i need a safe car to drive but unfortunately feel i am being taken advantage of.
Tl* the contact owns a 2009 ford escape. the contact stated that the steering wheel was loose. the power steering assist fault malfunction light illuminated and the contact struggled to be able to steer. the contact pulled over and restarted the vehicle. the dealer tipton ford (3840 north expy, brownsville, tx 78526 (956) 350-5600) diagnosed the issue as the power steering assist and informed that there was no recall. the contact did not authorize the repairs to be done and drove vehicle home where it was currently unrepaired. the manufacturer also stated that the vehicle was not part of a recall. the manufacturer stated that they would see if there was a chance to add the vehicle to the recall even if it was too late the manufacturer then transferred the contact's call to nhtsa without alerting the contact. the failure mileage was 198,000.
Tl* the contact owns a 2009 ford escape. the contact started that while driving at 55 mph, the battery warning light illuminated. within a few moments the steering ceased. the contact was still able to drive the vehicle home. the vehicle was towed to an independent mechanic where it was diagnosed that the power steering needed to be replaced. the vehicle was not repaired. the dealer gustafson ford 112 n lexington ave, kewanee, il 61443 (309) 852-2107 was contacted and the contact was informed that the vin was not subjected to a recall and also that the warranty had expired. the manufacturer was made aware of the failure. the contact mentioned nhtsa campaign number: 14v284000 (steering) as a possible solution to the failure. the failure mileage was approximately 100,000.
Tl* the contact owns a 2009 ford escape. the contact stated that the vehicle was previously repaired at downtown ford located at 525 north 16th street sacramento, ca 95811 (916) 442-6931 under nhtsa campaign number: 14v284000 (steering) however, the repair failed to fix the vehicle. the vehicle experienced a loss of power steering assist which required a greater driver effort to maneuver the vehicle. the vehicle was not repaired. the manufacturer was contacted and informed of the failure however, no assistance was provided. a case was filed by the manufacturer. the approximate failure mileage was 102,000. the consumer stated the dealer and manufacturer would not honor the recall. the consumer was charged for the repairs. *js
My vehicle is experiencing the exact problem described by recall 14s05 but it is not on the recall list so ford won't pay for the repair.
After leaving the highway (70mph), and travelling on a main road (45mph), the power steering stopped responding and did not work. there is an active recall for this issue on ford escapes from '08-'11 (14v284000) but this specific vin is not listed as one of the affected ones. similar to the listed issues in the recall, the power steering appeared to recover a few days later, at low speeds (in a parking lot). the mechanic said that the control module would need to be replaced, as ford has issued an update to the part.
Tl* the contact owns a 2009 ford escape. the contact stated while driving at approximately 40 mph, the power steering functionality became inoperable. the contact stated that extra effort was needed to operate the vehicle in manual steering mode. the contact stated that the vehicle also overheated. the contact stated that as instructed by the owners manual, the vehicle was turned off and allowed to sit to have the engine temperature return to normal operational temperatures. the contact stated that after the vehicle sat for approximately two hours, the vehicle was towed to the residence. lithia ford lincoln of fresno (195 e auto center dr, fresno, ca 93710, (559) 435-8400) was contacted and appointment was scheduled to have the vehicle diagnosed which was still pending. the contact was concerned that the failure was due to nhtsa campaign number: 14v284000 (steering). the manufacturer was notified of the failure. the failure mileage was 130,000.
Tl* the contact called on behalf of her daughter who owns a 2009 ford escape. the contact stated that while her daughter was driving at approximately 35 mph, without warning the steering wheel ceased. the contact also stated that the failure recurred while the vehicle was stopped at a traffic light. the vehicle was turned off and restarted and the vehicle operated as intended. the contact stated that on one occasion the vehicle was restarted three times before the vehicle operated as intended. the contact stated that the vehicle was diagnosed by an independent mechanic on site where the vehicle last experienced the failure. the vehicle was not repaired. an unknown dealer was contacted and an appointment was scheduled to have the vehicle diagnosed. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was contacted and informed of the failure. the approximate failure mileage was unknown.
Power steering assist fault parked at my work. i started my escape hybrid and i couldn't move the steering wheel. the dash showed "power steering assist fault" somebody told me there was a recall, with the "torque sensor" on the electric power steering, on 2008-2012 escape models, but not the hybrid models. why? don't the two vehicles have similar parts? (beside the electric motor)
Tl* the contact owns a 2009 ford escape. the contact stated that while driving at 15 mph, while attempting to make a right turn the steering ceased. the vehicle was moved to the side of the roadway. the vehicle was towed to an independent mechanic to be diagnosed. the contact was informed that the electronic power steering failed and needed to be replaced. beau townsend ford lincoln located at 1020 w national rd, vandalia, oh 45377, (937)898-5841, was contacted by phone and informed of the failure. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was not made aware of the failure. the approximate failure mileage was 158,000.
Power steering stopped working while driving. nhtsa recall # 14s05 was repaired on 10/14/14 according to ford database. clearly, the steering torque sensor ford used to replace is faulty as well.
When i was driving the power steering failed almost causing me to hit another vehicle while turning the corner onto a city street. a light in the vehicle came on and stated power steering assist fault.
The power steering went out on the car while backing out of my driveway (driving in reverse at a low speed). back in october 2014, the ford dealer did a code check for recall #14s05, and only reprogrammed the power steering control module. they should have done a parts replacement based on what happened with the car today.
Tl* the contact owns a 2009 ford escape. while driving approximately 15 mph, the steering ability became difficult without warning. the contact stated that the vehicle was repaired by kayser ford lincoln (2303 w beltline hwy, madison, wi 53713) in 2016 for the same failure. the manufacturer was notified of the failure. the vehicle was not diagnosed or repaired. the approximate failure mileage was 190,000.
I was pulling in to the road took a right hand turn and had no power steering ,it came back in a couple of seconds no warning light came on... later that day i went to pull into a driveway had no steering at all almost hit the car beside me then a light came on the dash saying power steering assist fault i now have no car to drive to work and also the transmission went in this car this car is the most unsafe car i ever drove
As the driver was driving at various speeds the steering assist gave out both during turns and on highway travel. no indication or warning was given and the car receives scheduled maintenance at ford dealerships. was diagnosed by a local mechanic that steering column needs to be replaced and that this model is not covered in the recent recall.
Power steering failure, 2009 ford escape. was a recall issued? while entering a gas station drive the power steering ceased operating and i was fortunate to have only destroyed a trash can next the the island before halting the vehicle. i understand there was a recall of this ford model in 2014 for the very problem this car is experiencing , power steering failure, yet i received no such notice to have my car serviced even though i have it serviced at ford dealerships and still maintain possession of it.
Tl* the contact owns a 2009 ford escape. while driving various speeds, the power steering seized without warning. the contact took the vehicle to an independent mechanic where it was diagnosed with a defective steering column that needed to be replaced. the contact spoke with the manufacturer and was informed that she would have to take the vehicle to a local dealer to be diagnosed. she was also informed that her vehicle was not included in nhtsa campaign number: 14v284000 (steering). the vehicle had not been repaired. the dealer was not contacted. the failure mileage was 119,000.
Tl* the contact owns a 2009 ford escape. the contact stated that the steering lost power while her husband was driving at an unknown speed. there was no warning indicator illuminated. the vehicle was taken to koons ford of annapolis (888-250-9459, located at 2540 riva rd, annapolis, md 21401) where it was diagnosed that the steering column assembly needed to be replaced. the manufacturer was made aware of the failure and referred the contact to nhtsa. the vehicle was not repaired. the failure mileage was approximately 150,000. *dt *tp
When driving and attempting a turn (at slow speeds), occasionally and randomly the steering seems to get super stiff like it loses power and the computer gives a brief tone and a short message pops up but doesn't stay up long enough to read other than i think "power" something. after a brief second the steering returns to normal again. it is dangerous and happens without warning during a turn. when i call, ford knows that there was a recall previously but when talking to them, they seem to feel that their obligations have been met even though this is still occurring after the supposed fix. ford just keeps saying basically that they fixed it and it is done. obviously the problem still exists. it has happened multiple times. today was the most recent.
While driving the escape the steering locked. luckily there was no on coming traffic because the vehicle went in the other lane. ford said there was a recall for this but has expired.
Tl* the contact owns a 2009 ford escape. when the vehicle was started, the power steering failed without warning. the contact stated that the failure also occurred while the vehicle was being driven. the vehicle was taken to walt sweeney ford (5400 glenway ave, cincinnati, oh 45238, (513) 922-4500) to be diagnosed, which was still pending. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer was notified of the failure. the approximate failure mileage was 115,000.
Tl* the contact owns a 2009 ford escape. the contact stated that the steering failed and the steering wheel pulled to the right. the vehicle was taken to an independent mechanic who replaced the steering rack; however, the repair did not correct the failure. the contact stated that the vin was not included in nhtsa campaign number: 14v284000 (steering). the manufacturer and dealer were not contacted. the failure mileage was 110,000. *bf the consumer stated the power steering torque sensor failed causing the vehicle to pull to the right.*js
Power steering failure, battery light on. new battery and new alternator installed. still having intermittent failure of power steering.
Tl* the contact owns a 2009 ford escape. while accelerating at 25 mph, extra force was needed to steer the vehicle. there were no warning indicators illuminated. the vehicle was taken to advantage ford lincoln sales (885 hagerty dr, fremont, oh 43420, (800) 354-2220) where the contact was informed that the vehicle was not included in nhtsa campaign number: 14v284000 (steering) and that the steering column needed to be replaced. the vehicle was currently awaiting repairs. the manufacturer was not made aware of the failure. the failure mileage was 119,000.
Ford motor company (ford) is recalling certain model year 2008-2011 ford escape and mercury mariner vehicles manufactured august 18, 2006, through september 11, 2010. the affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. as a result, the system could remove the electric power steering (eps) assist. i was driving down highway, power steering cuts out, almost caused accident. my vehicle matches all the requirements including the plant of maunufacturer. same exact problem. falls in the category, but they wont cover it. what do i do now!!!
Tl* the contact owns a 2009 ford escape. the contact stated that the power steering failed while driving approximately 5 to 10 mph on gravel road. after starting the car, the indicator was still on, power was lost in the steering. the power steering assist indicator was illuminated. the vehicle was taken to larry h. miller ford lincoln draper (11442 lone peak pkwy, draper, ut 84020, (801) 590-0561) where it was diagnosed that the steering rack failed. the manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number: 14v280000 (steering). the vehicle was repaired. the approximate failure mileage was 98,905. recall # xxxxx ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).')*jb
Power steering stopped working without warning our 2009 ford escape. very dangerous. i am glad it did not happen when my wife or daughter were driving. i was unaware of any issue with the electric power steering on ford escapes or any other ford. it appears that hundreds of other 2008 -2011 ford escape owners are having the same problem. it sounds like it widespread. the ford dealer says it is a customer problem and not a ford recall problem. maybe they should look at the all the loyal customers that have complaints.
Power steering just suddenly quit working and is very difficult to maneuver/ turn. this appears to be a very common problem, and is dangerous. why is it not recalled?
Car steering wheel is hard to steer regardless of speed but it started at low speed. steering wheel will eventually lock.
When i was headed to drop my daughter off i was driving down a street that has speed bumps which i usually don't have any problems. until this morning (08/08/2019) when my power steering kicked off and i had to physically turn my wheel. i saw the their was a recall for 2009 ford escapes and i was wondering if mine was one of them.
My power steering has gone out.which makes it very hard to steer and can be dangerous to drive
When i start the car, most of the time the electric steering power assist does not work. sometimes i can turn off engine and wait about a minute and restart engine and it will work, other times it won't. my wife cannot drive the car with no power steering.
Steering has completely frozen during operation making controlling the vehicle virtually impossible. i'm absolutely petrified to drive my vehicle. these problems are very irresponsible on fords behalf. on a straight road traveling about 25-30 mph. next i had a left turn coming and my steering wheel failed to turn, and almost ran into another vehicle head on. to say i'm petrified of my vehicle at this point is a gross understatement.
My 19 year old daughter was driving her 2009 ford escape on a rural road when the power steering just completely stopped working. she pulled to side of road and called her dad. he told her to shut the engine off and wait a few minutes and restart. when she did this the power steering was functioning normal. a few miles down the road it went out again. she is a very petite less than 100 pound girl with multiple health issues. she could not steer the vehicle at all. her dad and i were out of town and she was stranded. a friend came and drove the car home. power steering repeatedly goes in and out which is an extreme safety issue!
Tl* the contact owns a 2009 ford escape. while driving approximately 40 mph, the steering wheel shook and the steering lost power without warning. the vehicle was taken to sunrise ford (877-461-1956, located at 16005 valley blvd, fontana, ca 92335) where a diagnostic test was recommended. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 169,000.
Steering freezes upon start up. was able to rest at multiple times and power steering kicked in for the last several months. today this happened and took over 30 minutes of restarting to kick in, but then it also locked back up several miles down the road as i was driving.
Failure of power steering less than 1 year after replacement of steering torque sensor at random start up.
The power steering locks up and makes it very difficult to turn the car. after a review online i see multiple issues with the escape having this problem and the steering is electric so no fluid can be put in the car. i was parked and started the car and when i went to back out it was difficult to turn the wheel. i tried turning of the car and restarting but it was still the same. on a side note i just purchased this vehicle 06/06/19 from a small dealership for my daughter. it did not have any issues for the first three days of driving it.
Electronic power steering assist cuts out. have to restart the engine and it starts working. has not cut out while driving yet.
Tl* the contact owns a 2009 ford escape. while driving 40 mph, the steering seized. the contact had to use excessive force to steer the vehicle. the vehicle was taken to huntington ford lincoln (333 w jericho turnpike, huntington, ny 11743, (833) 386-3267) where it was diagnosed that the housing and column assembly needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that the vehicle was not included in a recall. the failure mileage was approximately 40,800. *bf *jb
Electronic power steering will not engage every time the car is started.
On april 15, 2019, we purchased the used 2009 ford escape with less than 33,000 miles. our teenage daughter drove it to work on april 17, 2019 with no noticeable issues, and when she was on her way home, she noticed something was wrong with the escape. the steering wheel was getting more difficult for her to move as she was leaving work and coming home. we had purchased the escape only 2 days prior, so we called the dealership which said there had been no known issues, of coarse. we took the escape to a local ford dealer who informed me the computer had been reset for this issue in 2014, when a recall was issued. he said as tight as the steering was, it was definitely unsafe to drive. they tried resetting it again with no improvements at all. entire steering column had to be replaced. i was given an estimate then. this could have caused our daughter to have an accident from my understanding. we had to pay for the repair work, but was notified from the repair man that a recall had been issued in 2014 for this reason. i have spoken with several representatives today, and one informed me that this escape was not included in the recall, even though it has had the same issues as others in the 2008-2011 range. i understand the vin number was run and they said no issues with this vehicle, but i have the repair work to prove it did. so i would like this to be researched further if possible, with this happening, why was it not included in the recall? reimbursed? one representative informed me that this escape was not manufactured in the location the others were on the recall list so the recall did not include this particular vehicle, yet it had the exact same issue?? this makes no sense to me. thank you
It is very difficult, almost impossible to turn the vehicle when stopped, still difficult to steer when moving but not as bad. maybe 1 out of 20 days the steering is normal but it is very rare.
Steering wheel started to shake driving down interstate like i was out of control at various speeds..
My power steering went totally out while driving and turning on a city street and almost caused me to crash with my children in the car!
Tl* the contact owns a 2009 ford escape. the contact stated that the steering wheel seized with no warning. the vehicle had to be turned off and restarted to reset the computer due to the eps failure. the contact was uncertain if the eps warning indicator may flash in the event of the failure with the steering wheel. apple ford lincoln apple valley (6961, 7200 150th st w, apple valley, mn 55124, (952) 204-9657) indicated that the vehicle would need to be scheduled for an appointment, the steering column would need to be removed for further testing and diagnosis which had not been authorized as of yet. an independent mechanic was to test and diagnose the eps failure. the manufacturer excluded the vin from nhtsa campaign number: 14v284000 (steering) however the vehicle exhibited the same failure as the recall campaign, was notified of the failure and provided no assistance. the approximate failure mileage was not available.