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Problems with 2004 Toyota Sienna LATCHES/LOCKS/LINKAGES

On average, the 2004 Toyota Sienna starts to “feel” problems with the LATCHES/LOCKS/LINKAGES and its various aspects after 82 509 miles.

Recently reported LATCHES/LOCKS/LINKAGES problems on 2004 Toyota Sienna

2004 toyota sienna van. automatic door opener got hung up in the cable that it uses to open and close itself. door will not close manually or automatically. cable has become ensnarled and tangled in the mechanism although the cable is still intact. *tr

2004 toyota sienna minivan - automatic door cable become jammed causing the door to not close (and as a result making the car undrivable - safety issue). in order to close the door the cable had to be cut. a simple search will find dozens of similar complaints about these cables snapping or becoming jammed resulting in repair bills of between $1500 and $2000. this defect needs to be addressed by the manufacturer. *tr

The cable of the right side passenger sliding door broke. the dealer crystal toyota at green brook, nj said they can't just replace the cable. instead, they have to replace the motor and cable unit altogether. the cost will be $2600. i checked online and found that many people are experiencing the same problem. also, a lot of people said the other side will have the same problem within weeks. that is, it will cost $5200 just to fix the 2 pieces of cable. since this defect is related to the doors which is basic safety issue, i think toyota should definitely issue recall on it and not ripping off people's money. *tr

Power side door cable snapped making it difficult to open driver side sliding door and extract child from childseat. *tr

2004 toyota sienna xle awd van. power passenger slider will no lock in open position and will close on own as passengers are in door way, if parked on slope. *tr

Right side power sliding door sticking. must manually pull handle to get door to unlatch. once the door is in motion, you can control(open/close) with key chain controller or both power buttons inside vehicle. same problem if the door is in open position, door latch will not released with any power buttons, must manually pull handle to get door to unlatched. dealer cleaned and lubed door on 8-29-2008 at 84,734 miles. charged $21 for service. later in evening same problem occured, i took the sienna back to dealership the next day. service technician said it needed a new(door) motor and would cost $1,500. i was shocked since the day before they had claimed everything was ok and it was only $21. needless to say, the door has not been fixed, i feel it is a major safety concern and it is sad to learn that there are a lot of people having the same problem. the problem seems to be consistent between 75,000 to 85,000 miles. would appreciate if you could look into this problem.

The passenger side sliding door cable cam loose and snapped. *tr

My 2004 sienna sliding doors have failed numerous times by not opening. this happened off and on for a year. in spring of 2008 the driver side sliding door opened and would not slide back. the cable was broken and it cost us over $1100 to have it fixed and that was with a $500 goodwill credit from the dealership. now the passenger side door has the exact same problem. after reading some other complaints and looking it up on the internet i have to ask how toyota can ignore such a serious and dangerous issue with a car that is only 4 years old. i have a toyota service bulletin from april 19, 2004 that states there was a production change made on the doors, but my car was produced before this. why wouldn't toyota be responsible enough to fix the cars prior to the change? *tr

2004 toyota sienna - passenger-side automatic sliding door cable snapped. door will not open or close. repair shop removed door, found motor and cable assembly broken and latches and cables sprung. service advisor said we had to replace motor and cable assembly and both front and rear latch and cable assemblies. parts are $2671, labor estimate $446. parts were prepaid. repair is schedule for 8/28/08. *tr

2004 toyota sienna - passenger side sliding door won't open. at first, it wouldn't open from the outside, but using the power button inside would let it open. now even that doesn't work and the door is useless. dealer said the part to fix this (actuator) is $700, plus labor. i see many people reporting this problem on various forums, so it seems to be a widespread defect. *tr

2004 toyota sienna driver door problem. door makes cracking and popping when being opened have been told that it is a broken weld but the door has never been pushed to far or compromised in any way that would have broken weld. toyota basically washed their hands of any responsibility though from reading posts on this site and others it is a common problem. *tr

Bought 2004 toyota sienna in sept. 06. van has 40k miles and has an out of alignment right passenger motorized door failure. door rubs against body and makes grinding noise as it closes. also driver door has collapsed glass. dealer wants 100-300 just to inspect and report problem to extended platinum care warranty i purchased. i called extra care (platinum care 7 year or 100k) who mentioned that problem might possibly be covered. toyota needs to recall the passenger sliding door too many problems posted on internet blogs. *tr

The passenger side automatic sliding door stopped working one day without warning. the door than jammed in the open position. with 3 children in the car there was no way to safely drive the car without closing door. thankfully we were able to free the frayed cable, unjam the door, and close it. because the car was no longer covered by the warranty toyota wants $2000+ to fix the door. *tr

Driver side sliding door will not stay locked and latched. the fasteners that hold the locking mechanism place pulled through the door sheet metal. dealer states it cannot be fixed and a new door would be needed at $3500. door can open at any time. *tr

The latch on the driver side rear sliding door has broken. it is a three bolt assembly and two of the three bolts have pulled through their holes. the latch is now only attached by one bolt. there was no accident involved. *tr

Tl*the contact owns a 2004 toyota sienna. the contact stated that while parking the vehicle the passenger sliding door disengaged which caused damaged to the body of the vehicle. the contact felt that rusted cables caused the failure. the current and failure mileages were 103,000. updated 07/08/08. *bf

Tl*the contact owns a 2004 toyota sienna. when the contact attempted to close the automatic door on the rear passenger exit, the door failed and would not close. he had to drive the vehicle with the door ajar. the contact called the dealer and was informed that the automatic door motor or controller failed. he researched the failure and was able to determine that by cutting the cable, the door would shut. the contact cut the cable and the door was able to close. the rear passenger sliding door continued to fail and would not latch or lock. the vehicle was taken to the dealer, but they could not open the door. they concluded that the motor in the door and the locks needed to be replaced at the cost of $2,300. the vehicle has not been repaired. the contact is in the process of notifying the manufacturer. the failure mileage was 160,000 and current mileage was 183,000.

Rear sliding door cable broke. very expensive to repair ($1600) no help from dealership. told me to call manufacturer. car had 50,000 miles. seems like this should not fail at all. *tr

Sliding door issues. i took the vehicle in because the driver's side door wasn't functioning at all automatically and the passenger side door was freezing and not working automatically all the time. the dealership replaced the cable and motor on the drivers side and told me that there was an obstruction causing my problems with the passenger side door (a pokeman card). the was in the spring of 2008. now in the fall of 2008 i went to the dealer because the passenger door isn't working at all. they have told me it will be $2400.00 for the repair. *tr

No event or warning of pending failure. passenger side sliding power door. cable snapped. motor/cable assembly failure. estimate of $1800.00 to replace repair. *tr

I started having trouble completely closing the driver's side sliding door on my 2004 toyota sienna. it has a broken latch mechanism (the door is manual, not power). the latch is held in place in the door with three bolts. two of them have sheared out of the metal of the door. *tr

It would appear that the mount for the left rear door's lock on my 2004 sienna 8le is broken. the door on the backside has mounts for the female receptable to the u-shaped bolt on the car body. the screws on that mount have torn through the sheet metal and now the door wont close all the way. i think the u-bolt from the body is not sitting completely into that receiver on the door as a result of a small misalignment. the toyota dealer informed me that he's seen this before and suggested that i take the car to a body shop to hammer and weld the thing back into place. otherwise, he'd have to replace the entire door. *tr

2004 toyota sienna sliding doors malfunctioning. over time, the doors appear to wear out and will not open from the inside or the outside of the vehicle. they cannot be opened manually or by using the power operation feature. the dealer was able to open it and adjust it but told us that it will happen again unless we paid approximately $1200 per door to replace the worn parts. we are concerned about getting trapped in the vehicle. *tr

Broken cable in side sliding doors (automatic). would not open manually. children stuck inside had to exit through front doors. manual override not functioning. dealer wants $2,000.00 per door to repair. van only 4 1/2 years old when cables broke. *tr

Tl*the contact owns a 2004 toyota sienna. the contact stated that both the driver and passenger rear sliding door locks were defective. previously, one of the doors came off track and caused the glass to shatter. the dealer repaired the door and glass. on july 1, 2008, the contact's children were trapped in the vehicle because he could not unlock the doors. the children had to be removed from the vehicle through the front driver and passenger side windows. the dealer reprogrammed the computer. the manufacturer was notified, but they did not take a report. the current and failure mileages were 60,000.

Our 2004 sienna sliding door became stuck open and we were forced to cut the cable in order to shut the door. the toyota dealer quoted several thousand $$ to fix it. the cable remains cut and we now use it as a manual opening door. *tr

A defective weld on the driver side door check attachment caused loud popping noise every time the door was used. problem progressed into a full failure of strap/check mechanism and damage to power window. the pervasive manufacturer defect cannot be sustained as an owner maintenance responsibility by toyota. the broken part has fallen into the door cavity. *tr

The toyota, sienna minivan has a "safety" feature on it so that when a window is open the side doors will not lock shut when they are opened. this is not a safety feature and results in mishaps and possibly injury, especially if the car is parked on a decline. for example, if the windows are open and you want to help your infant, toddlers or other children out of the car, the side car door will not lock shut and comes slamming into the people. it makes no sense for the car to be designed this way and every summer one of my kids gets hit in the head, arm or i get hit by this door slamming into us. please check into this. thank you. *tr

The automatic rear hatch of my 2004 sienna will not stay open.. the safety feature is not working and it continues to close even if you are standing underneath it.. it will not stay open.. dangerous for me and the kids! *cn

Purchased toyota sienna le 2004 (new) in may 2004. also purchased the extended warranty "bumper to bumper" 60 months/100,000 miles coverage plan - highly recommended by the dealership. jan.2008 (approx.82,000 miles) the left, manual passenger door would not open. dealership gave repair estimate $1231 for new latches, etc. told "not covered under warranty." dealership would not repair due to "excessive mileage." now, the right passenger door will not open. we have to enter/exit out of back hatch or through front doors. this defect is complained about all over the internet. toyota must do something!!! these are not isolated incidents!! there is a continuing pattern of thousands of sienna owners with the same defects. toyota must be made to compensate/repair these defects!! they are showing billions in quarterly profits...then let them fix this! what if there is an accident or fire, etc. and this defect prevents a safe evacuation from these vehicles? must people die in order for toyota to provide safety & quality care they advertise? please investigate! *tr

We are pleased with our sienna with the exception of the sliding doors which freezes the last 2 winters. i have 2 small children under the ages of 3 and very concerned about the safety issues. whenever the temp is below freezing, the door will not open until the temperature rises. i know that i am not alone with this issue. should an emergency arise, i fear the safety of my children - however i do not have the money to fix this issue. others have been quoted fixing it in the price of upwards of $1000. please make toyota do the right thing and recall these vehicles to fix them. *tr

My wife and i own a 2004 toyota sienna xle with a power rear door. this morning the rear door opened normally; however, as soon as the door opened completely it closed immediately hitting me in the back of the head. i attempted to open the door using the interior button as well as the remote; the door closed immediately regardless of which method i used. i also tried pushing up on the door as it closed which worked but took a great deal of effort. if my five year old was under the door he would not be able to hold the door back and may be seriously injured. i opened the door about five times before the door stayed open. *tr

Yesterday, my wife opened the power rear door of our 2004 sienna xle to get some items from the inside of the van. as the door got to the apex, she started to reach into the car, but the door slammed down violently hitting her in the back. we had never had a problem before so she tried it again, but stood back this time. the power door slowly lifted up and then suddenly slammed down. this is a heavy door so you would not want to be hit in the head or body when it slams down. i got the same results when i tried it. apparently toyota has a service bulletin out about this problem and there is an ongoing investigation. i sure hope this gets figured out before a child gets hurt! toyota dealer acknowledged the problem and is working with to replace necessary parts for little to no cost. *tr

Rear hatch closes on person without warning. rear hatch does not stay open. *tr

I have a 2004 toyota sienna minivan which the tail gate door will not stay open and has fallen down on me, i was not injured, but my grandchildren ride in this car and sometimes leaves things in and should they go in this car without my knowing. *tr they could possible get killed by it coming dowm automatically on them, and you can't stop it from closing.if you open it manually it will not stay up you have to hold it open with one hand and grab what you need with the other and then it slams down hard and fast. this is a possible life threating door,it could crush and kill someone instanly, or sever a limb.it needs to be recalled.!!!!!!

I own a 2004 toyota sienna xle minivan. the rear hatch on my van unexpectedly close by itself when it was in the "open" position. the door came down on my shoulder as i was unloading the van and promptly went back up. *tr

The powered liftgate of my 2004 sienna doesn't stay up when open. it closes regardless of someone being under. i personally got hurt when the door closed one time and my son almost got pinned down as well. i am seeing on the internet a lot of people having the same problem and yet i am surprised that toyota has not issued a recall for such a serious issue. i am taking my car to the dealer to get this fixed since i cannot open the liftgate anymore due to this issue. i believe this is a problem with the gas struts that are defective. after talking to my dealer, this one doesn't seem to think this is a serious issue and that they should take care of it at no charge. fyi i already replaced these gas struts once (yes this will be the 3rd set in 4 years!). *tr

The rear hatch opens fine but starts closing automatically (it is electric) a few seconds after it opens all the way when cold even when no buttons nor the door are touched. *tr

2004 toyota sienna xle limited awd. power liftgate does not fully open up when i try to open the liftgate with the switch at the driver's console. manually open the liftgate does the same. this problem started happening sometime in october, 2007 and now the liftgate opening is getting lower than first experienced. i hit my head on the liftgate few times.*cn

Our 2004 toyota sienna xle rear door does not stay up. it rises automatically, holds for a second or so and then starts closing. it takes a lot of force to stop. it has been doing it fairly consistently lately. the first ominous sign was in the summer when it was not opening as high as it used to. *tr

I have a2004 sienna xle. last sunday october 28,2007 the lift back door when opened (powered ) and reach it's highest point when all of a sudden it jerked downwards forcefully nd hit my husband(-trying to put grocery). it should have stayed up. the mileage is just 17,000+ even though it was bought july 2004. it has since never worked. it does open but jerks back down again when it reached the top. *tr

No significant events occurred up to the failure beyond normal expected use. defective welds on the driver side door strap result in failure of the door strap mechanism. toyota has not resolved the problem. *tr

Tl*the contact owns a 2004 toyota sienna. the passenger side door opened while the vehicle was in motion and accelerating. the speed was 4 mph. the dealer stated that the control panel and latch assembly needed to be replaced. the current mileage was 54,347 and the failure mileage was 54,000.

I have a 2004 toyota sienna and the power liftgate is closing unexpectedly. my wife's arm was squeezed the other day because of this liftgate closing by itself while she was getting groceries out of the car. *tr

In the past 5 months, i have been having problems with the automatic sliding doors on both sides of the van. after activating the close button on the side or with the remote, the doors close and then re-open by them selves repeatedly. on several occasions we had closed the door and driven off and the door would open by it self. this is dangerous, someone or something could have fallen out. when the doors will not stay closed, you have to physically using your body to push and hold the door in the close position to make it stay closed. i took it to the dealer and they charged me 2 hrs labor to look at it and they could not replicate the problem. they said if it keeps happening he suggested changing all the lock buttons and a new ecu for about $900 as i am out of warranty as of this past march. this is crazy and dangerous. *tr

Tl*the contact owns a 2004 toyota sienna. the contact stated that the rear lift gate fails to remain open at the appropriate times. when the lift gate is opened automatically, it rapidly falls and closes. when opened manually, the lift gate closes automatically and without hesitation. he emailed the manufacturer, but has not yet received a response. the contact stated that there is a nhtsa defect investigation (pe06029) in regards to this failure. the current and failure mileages were 75,000. updated 08/29/07 *tr

Our van has power sliding doors. in the summer of 2006, the driver side door was opening when the cable snapped. the van was taken to the local dealer who was able to get toyota to supply the part ($1,000) and charged approx. $300 for labor to install new motor & cable assembly even though the van was out of warranty (approx. 65,000 miles). in the summer of 2007, the passenger door was opening when the cable also snapped. the same dealer told us to contact toyota directly, which i did. they had us go back to the dealer who informed us that it was out of warranty and would not be covered. contacted toyota again but was told the same information that it was not covered and out of warranty. (approx. 90,000 miles) *jb

Rear hatch support cylinder failed. i purchased a new cylinder and replaced it myself. at a cost of $150.00 for one. i started to notice the problem when my automatic rear hatch would only raise the hatch half way and then re-close the hatch. 2004 sienna xle limited. 45k *jb updated 10/03/07 *tr

I have a 2004 toyota sienna, which overall i love. in the past 3 months, the trunk hatch has started to not hold when open & resist opening at times. it used to hold for longer, making me delay the repair. it has progressively gotten worse, so that now it closes within moments with a lot of force. i have no choice but to repair it now, at a cost of $400, or risk serious injury to myself & 3 young children. my husband & i have already been bonked on the head & back repeatedly. toyota is aware of the defect, & the obvious risk to car owners (a majority of whom have young children i would guess as it is a minivan), but has not issued a recall. instead they are profiting over the defect. i don't fault the service dealer that we deal with, as they have always been helpful & honest. i am upset that the toyota corp. won't issue a recall. *tr

Left rear manual sliding door on 2004 toyota sienna minivan will not open from inside or out. 1st occurrence was approximately august 2007. was repaired and broke again approximately may 2008. *tr

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