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Problems with 2004 Toyota Sienna STRUCTURE

On average, the 2004 Toyota Sienna starts to “feel” problems with the STRUCTURE and its various aspects after 77 425 miles.

Components Affected by STRUCTURE Issues

We have classified the 144 complaints from 2004 Toyota Sienna about STRUCTURE into the following categories.

BODY 275 FRAME AND MEMBERS 19

Recently reported STRUCTURE problems on 2004 Toyota Sienna

Tl* the contact owns a 2004 toyota sienna. the contact stated that the vehicle failed an inspection due to extensive rust, corrosion, and holes associated with the frame (engine cradle). an independent mechanic diagnosed that the frame, engine cradle, and suspension arms may need to be replaced, otherwise the vehicle was unsafe to be driven and the parts may fracture at any moment. the vehicle was not repaired. the dealer was not contacted. the manufacturer was notified of the failure. the vin and failure mileage were not available.

Door stop on driver side broke after making loud popping noise. toyota dealer in montclair ca was no help. van has only 64k miles and we are the only owners. i always thought of toyota as dependable. this is a safety item and they wont stand behind it.

My van was in a parking lot. it was a clear humid 95 degree day. hadn't rained in days. the van hadn't been washed recently. i opened the rear liftgate manually, got in the van but it wouldn't close with the interior button in several attempts. it took 4 attempts to close it manually. this is the second time this happened. i didn't make note of the number of beeps emitted. the first time it happened, i didn't take note of the weather conditions, but the liftgate would only close after repeated manual attempts.

Tl* the contact owns a 2004 toyota sienna. the contact stated that the front driver's door made an abnormal noise. toyota of temecula valley was contacted about an unknown recall. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 200,000.

Toyota sienna fractured defective left front door check pocket popping noise. it's a broken weld, the whole door has to be replaced at the cost of close to $2000. obviously it's a manufacturing defect.

Tl* the contact owns a 2004 toyota sienna. the contact stated that the dashboard started cracking in the center approximately five years ago. currently, other cracks developed all over the dashboard, including the edge of the passenger side air bag compartment. the vehicle was not diagnosed by the dealer or an independent mechanic. the manufacturer was notified of the failure, but the extension of the warranty had expired. the vehicle was not repaired. the approximate failure mileage was 130,000.

Lleve el toyota por un recall reparar cinturones en 2016 en esa misma ocacion,reporte que el dashboard presentaba grietas pequeas dijeron toyota no se haca responsable por ese dao y listo no tuve ms que resignarme sabiendo era error de fabrica el car casi no se usa el mes 05/2017 toc pagar la registracion y piden anotar el millaje tom una foto de noche con flash y a ver foto se not unas gietas fue cuando proced a ir inspeccionar bien el dashboard me percat se haban formado grietas ms grandes y en lugares muy difciles de ver fui a toyota en cottman av philadelphia.pa y ped hablar con un representante y expliqu todo y que habia reportado este dao desde 2016 y me denegaron la ayuda me dijo no poda hacer nada,porque ya se habia pasado el tiempo que toyota dio para reparar dije porqu nunca me avisaron o enviaron un recall como lo hicieron antes y me dijo seguro se extravi mi correo qu yo puedo creer se extravie uno o dos correos pero usted dice fueron varias veces que toyota dio tiempo a solucionar esto y porqu la primera vez reporte este dao me lo negaron ustedes tienen mi correo-e y otros y respondi no poda hacer nada,un empleado escucho mi problema se acerc y en voz baja me recomend poner queja a servicio al cliente lo hice pero se negaron ayudarme an explicando todo y toyota sabe es un dao de fbrica no entiendo si es un recall estos no caducan y ellos dicen no es un recall sino es un recall,entonces como dicen me avisaron y nunca recib tal aviso no pues o saber si hay que llevar el car a toyota para un recall o otra cosa si toyota no me avisa ellos tienen en sus registros mis datos que curioso toyota dice seguro se extravio correo y a los das me llega aviso ofreciendo sus servicios y como le dije a esta persona de toyota,para que se van a robar de buzn un aviso si eso slo le sirve a mi vehculo sea un recall o otro tipo de aviso

Metal around screws holding door latch broke making it impossible to close door.

Tl* the contact owns a 2004 toyota sienna. the contact stated that the vehicle's power sliding doors operated independently and could not be opened from inside the vehicle. the vehicle was taken to stevenson toyota where it was diagnosed that the door assembly was defective and needed to be replaced. the manufacturer was notified of the failure and informed the contact that the vehicle was included in a limited warranty for the doors, which had expired. the contact's daughter sustained minor scrapes from the door closing independently on her foot. medical attention was not required. the failure mileage was approximately 118,000.

The drivers side door check assembly has broke. the metal in the arm has torn apart and the mount to the door has torn off the frame of the door. after researching on the internet how to fix it i have seen multiple people with the same issue. it seems that the mounting to the door is weak and has a tendency to fall apart and break. not having a door check is dangerous. this is my work vehicle and having the door swing open all the way isn't good. it can damages other peoples cars and it has me always being fearful of it swinging open all the way.

Right side sliding door operates sporadically, not opening all the way to lock in place.

Right passenger sliding door will not shut mechanism inside appears to have broken. occurrence happened getting out of vehicle

2004 toyota sienna. consumer writes in regards to replacement parts not available to repair cracked/sticky/melting dashboard recall. *smd

My rear hatch wont open with button up front or remote

Passenger side power sliding door stuck half-way due to frayed power cable. door cannot fully open nor fully close.

Tl* the contact owns a 2004 toyota sienna. the contact stated that the liftgate struts fractured without warning. the manufacturer was notified of the failure, but would not repair the vehicle because the extended warranty coverage expired. the vin was not available. the approximate failure mileage was 143,900.

There is a popping noise from the passenger door. apparently it was a same problem with the driver side door that toyota had repaired. it was the welding of the support to the door that become loose. simply put it, they have problem with the welding of the doors. they have repair once on the driver side and the passenger side is happening again. i am afraid the door will come off. i have told their service department but they refuse to repair it.

Takata recall i have a toyota sienna 2004. last year, the sliding door cable was broken and it was just past the warranty. i had to pay $1,200 to have it fixed as the door could be open. and then after a few month, the door can't open automatically and the dealer said a motor failure which would cost another $1,000. i heard a lot of complaints about toyota sienna sliding door and unfortunate i am one of the victims. i urge toyota to take the responsibility and pay customers back.

Passenger power sliding door won't open or close. door actuator not working

Driver door arm/hinge has pushed through and tore the metal in the door frame from what appears to be a bad weld according to online resources of people reporting similar problems. we bought the vehicle used and had no information that may have been sent to previous owners prior to march 2012. door was making a popping noise when you would open or shut it. one day i couldn't roll down my window all of the way when the door was closed. when the door was open the window would roll down normally. we looked inside of the door to see what was causing it and noticed the arm was inside of the door with torn metal attached to it. looks like the arm was defected and eventually pushed through the door frame ripping the metal. date of march 2016 is when the window stopped rolling down all of the way. the noises were happening for years.

The front door check has come loose and "pops" when opening/closing. this results in the door swinging shut without warning and could easily cause physical harm to an adult and severe harm to a smaller child. toyota issued a severely limited "technical service bulletin" that only extended coverage for this defect to 5 years/100,000 (whichever came first). however, the average person does not drive 20,000 miles per year so the problem is now showing up en masse and toyota is refusing to fix the known issue. my 2004 sienna started showing signs of this defect before it reached 100,000 miles recently but because it was beyond 5 years they have refused to address this safety/performance issue that has been previously acknowledged by toyota to affect as many as 600,000 vehicles. unlike numerous other technical and safety issues toyota has recalled on this same range of siennas this defect was purposefully listed as a "technical service bulletin" with a severely limited extension with the knowledge that the vast majority of owners would be beyond the extension before they began experiencing the problem. there are numerous reports of doors getting stuck, falling open, swinging shut unexpectedly as a result of this issue and should be corrected by toyota under a full recall.

Rear back door flew open and unable to latch while driving on parkway.

Front driver side door started making popping noise when opening and closing. the car has only 105,000 miles at time of start of problem.i have read that there are numerous sienna owners of varying model years who have the same problem. caused by a failing door check. it is an annoyingly loud sound and as the vehicle owner i am concerned about the inherent dangers from further deterioration. what if i am unable to open the door in an emergency? can the door fall off? what about potential injury to bystanders? what will it take for toyota to do a full recall? injuries, deaths and lawsuits? this problem is not due to careless use of the vehicle. this is due to shoddy workmanship by the manufacturer - toyota. their ability to manufacture reliable products is becoming increasingly suspect. they don't seem to be willing to take full responsibility for this problem they created. they sent me a letter saying the warranty on the van to cover this defect has been extended to 5 years and 100,000 miles. well, i bought this vehicle new in 2004 and now it has 105,000 miles (the point at which the problem began). that is a useless warranty. they need to take full responsibility for a manufactured defect and provide warrantied replacement to consumers who had faith in them and purchased their product. this is a $2000 fix to replace the door that they need to take responsibility for.

I was driving from a major city highway onto a freeway. i was going 50mph and accelerating to the appropriate freeway speed of 60mph. at that time, i realized my rear wing windows were open (it opens at the rear of the car at an angle of about 1 inch) and i pressed the automatic closure button. i heard a loud 'pop' on the passenger side. i looked back and the window was gone. i pulled over to the side of the highway immediately. a car/jeep with a family in it pulled up behind me. they were hit by the window coming off of my vehicle. thank god no one was hurt, but it did cause damage to their vehicle. it shook both them and myself up. a window flying from a car on a highway could have seriously caused damage and injuries. we were very lucky. i called 911 to report that there was window debris on the highway, and told them where it was. that way i would not cause an accident. prior to this happening, there had never been any problems with our wing windows. at the time of the incident it was just past 9pm, i was going home from work and it was dark. i was accelerating from 50 to 60 on a highway. we live in the greater seattle area so the road conditions are always wet but it was not raining. it was about 55 degrees f outside. my theory about what happened to the window (coming from an engineering student) is that the plastic ball joint separated from its shoulder. the window caught the wind from the acceleration and the hinges were pulled off of their anchor. however, obviously this is only speculation. i have contacted my insurance company and got a quote from the toyota dealership. unfortunately, when i contacted toyota headquarters they were not interested and could not give me an explanation. i decided to contact you because i think there is a safety hazard with this window that should be looked into. parts shouldn't just detach from a vehicle.

Tl* the contact owns a 2004 toyota sienna. the contact stated that the passenger side sliding door cable fractured and caused the door not to open. the vehicle was taken to the dealer where it was diagnosed that the cable connector needed to be replaced. the manufacturer was notified of the failure. the failure mileage 162,000.

Rear passenger electric sliding door does not open or close and failed one day. the door latch assembly is electrically operated and there is no manual override. the door can only be operated electrically and cannot be opened manually at all with out making a $1500 - $3500 repair to replace the faulty electrical system (door latch assembly and door motor) of the vehicle. this is a potentially life threatening situation for small children since if there is an accident how are you going to get the children out of the vehicle since the door cannot be operated manually? this issue needs to be investigated and a total recall of all electrical door assemblies need to be made for all years affected and a manual override needs to be engineered such that children's lives are not at risk due to faulty engineering.

Tl* the contact owns a 2004 toyota sienna. the contact stated that the passenger side sliding door cable fractured and caused the door to remain ajar. the contact stated that the failure also caused the battery to be drained because the dome light remained illuminated. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure. the approximate failure mileage was 106,000.

Automatic passenger sliding door not working. the cable became frail and it is not opening and i have to cut the cable off to open the door.

The right passenger sliding door cable has frayed to the point that the door will not open or close.

The driver's side sliding door no longer opens/closes when the buttons are pushed (from the ceiling in the front, from a remote key, and from the button right next to the door.)

2004 toyota sienna xle limited: the rear door/hatch closes randomly after opening. the method of opening does not seem to make a difference whether by remote or interior door controls. three times now i was nearly crushed in the door, barely escaping in time. it is beyond reason why this has not been addressed already as it is clearly an issue that has or will cause bodily harm and not a new issue. a well documented defect that is not addressed...wow. the vehicle was parked when the incidence(s) occurred. whoever has the authority please put this item on recall before someone is seriously injured or worse! thank you. *tr

The vehicle was parked in a shopping center parking lot. i had lifted the taligate with the power lifter. as my wife was bending into the cargo area to get tote bags, the door came down on her. she jumped aside. the door continued to come down. this happened again in the manual mode. we took the van to the dealer. they "verified customer's concern." because these struts have been the subject of a recall or extended warranty and because this is a safety issue, i contended that toyota should pay for the repair/replacement, although the warranty had expired. we did not go forward with the work. the dealer referred me to corporate, where i had already established a case. i have talked again with corporate. the case is under review.

The driver door welds have broken, which causes the door to be difficult to open and close. research on the matter revealed eventually the entire door check mounting panel can fail, causing the door to close unexpectedly and become a safety issue. i called toyota's consumer affairs department, and they refused to take any corrective action. toyota was aware of this problem years ago, which was documented in their own tsb #nv003-07. as a senior citizen, i am afraid i will be injured by this defect, which is becoming worse as time progresses.

Tl* the contact owns a 2004 toyota sienna. the contact stated that the liftgate closed independently. as a result, there were three injuries. medical attention was not required. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was approximately 89,000.

There is an issue with the door check mounting panel on both of the minivan's front doors. the door check mounting panel is the piece that keeps the door open, and if the part fails the door can swing freely and unexpectedly shut ' obviously a concern for parents with kids. toyota has traced the problem back to bad spot welds performed at the automaker's princeton, indiana factory.

2004 toyota sienna. consumer writes in regards to vehicle cracked dashboard still under warranty, seeks assistance with replacement dashboard. *smd the consumer stated the parts to repair the vehicle were not available. updated 10/31/2017*js

Driver side second row passenger power sliding door suddenly stopped working. only slightly budges manually and electrically then has to be forced closed. mechanic suspects broken cable and quoted me $1,500 - $2,000 to repair. really? and if the other door stops working like the hundreds of complaints i am reading on just one blog (repairpal)? i love this van and have babied it with on-time maintenance and repairs but this is too much! i can't afford this but safety is a major concern to me as this exit no longer exists.

Both passengers door quit shutting or opening from inside or outside. since they are electronically opened and closed they would not open manually. one door opens just about 5 inches and automatically shuts again. this door has not opened in about 6 months. this is the door on drivers side but second seats with sliding door. passenger side door second seat opens and closes intermittently, sometimes it opens sometimes not. it has almost shut my pets trying to go out the door and automatically will shut back. it started doing this around the same time the other door stopped opening and shutting. i mentioned this to the dealership but they brushed me off. the front drivers door started making a noise when opening and would close by itself when just parked and made a popping noise when opened. also told this to dealership with same results. vehicle parked when all occurrences happened. had to pull over one time off side of road to see why i couldn't open doors for i had a small 3 yr old child in a car seat and was hard to get her out through the passenger front door from back set of seats.

When opening the power/sliding door, passenger side, a wire snapped and the door got stuck in an almost closed position and would not budge. i am told this is a known problem at toyota. the cable used is very thin for the load it bears. poor design, which apparently they have fixed in later models.

When opening the door at the driver side (left), a big popping sound can be heard. tsb: nv003-07 door check popping noise this is a known problem for all the car made during the time.

Tl* the contact's mother owns a 2004 toyota sienna. the contact stated that the front passenger side of the dashboard had a deep crack. the contact was unaware if a warning indicator was illuminated. the vehicle was taken to victory toyota (located at 5 heitzinger plaza, seaside, ca 93955, (831) 393-3020) where it was diagnosed that the dashboard needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 234,000.

Tl* the contact owns a 2004 toyota sienna. the contact stated that the rear passenger side sliding door could not be closed. in addition, the rear driver side door handle fractured when attempting to open the door. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 170,000.

2004 toyota sienna. consumer writes in regards to replacement parts not available to complete spare tire cable recall notice. *smd

Both sliding doors broke within 6 months of one another; one still operates manually, the other cannot be opened at all. toyota states the $3000 repair will not be converted under warranty though this appears to a very frequent problem discussed on online chatrooms.

After opening the rear driver slider, the door would not latch closed.... can not get the door to stay closed.. brought it immediately to a dealership, they got it to latch, but driving home the slider completely opened. thankfully one of my children were not in the vehicle. *tr

The driver's side door hinge is broken and makes opening and closing of the door difficult and seems unsafe. we took it too the dealer and they told us it's not covered and will cost too much money for us to repair.

The dashboard of my sienna 2004, craking all over (horizontal and vertical). following the same lines of the design. my minivan has not been in any accident. *tr -this can provoque the air bags inside the dash ican bee loose in any moment and cause an accident. -all the electric wire can be in danger because the dashboard is broken and now is not 1 piece so is not hold to the car 100%

After driving the minivan to drop off the children at daycare, the driver side power door was open automatically but afterward, would not close. the motor that opens and closes the door would not respond to the button that opens and closes the door. it would not respond to the remote control button that open and closes the door. that driver side door stayed stuck in the open position. i attempted but could not push it to get it close. i attempted to press and use the button on the dashboard that would make the door go into manual mode but once the motor is engage to drive open the door, it seems that it would not disengaged. again, the door just stay stuck in the open position. i ended up driving the minivan slowly on the side roads for about 5 miles to get back home with the driver side door open and park it back in my garage. i called toyota headquarter today (2-9-2015) to file my safety concern/complaint and am given a complaint #[xxx] toyota will not help me rectify the safety defect, they said it was out of warrantee. i would have to take care of the safety defect myself. please look into this matter. luckily, this incident happened in phoenix, arizona where weather is usually not an issue. i use to live in minneapolis, minnesota. this van was purchase there in minnesota in fact. i can imagine a scenario where if the door would not close during winter with children in it, it could be dangerous and catastrophic in terms of exposing the passengers to the harsh elements. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2004 toyota sienna. the contact stated that the dashboard was cracked and the spare tire carrier cable was loose. the contact received notification of nhtsa campaign number: 14v273000 (tires). the contact stated that the parts needed for the repair were not available. the manufacturer exceeded a reasonable amount of time for the repair. the manufacturer was made aware of the failure. the failure mileage was 200,000.

Drivers door shell ripped from the door check mount when opening. the drivers side front door previously made loud snap noise, found problem, check mount was replaced in apr 2012 at 43500mi. mid dec 2014 same noise returned, only this time, the door shell ripped and swung very wide open from a light gust of wind. the door sheet metal is nearly torn completely away, and the door check mount is just barely hanging on. if any one had been standing there it would have knocked them down, or worse. sorry for the rant. now, i've learned that toyota has known about this specific problem with this vehicle year and model, but they refused to take adequate action, only informing some, and calling it a minor problem. its going to cost over $2000 to replace the door. minor? and that won't fix the design problem. it'll likely happen again in another 20k+ miles. thank you for your concern. *tr updated 1/29/16 *js

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