Last night i was opening the power sliding door on my 2004 toyota sienna to get out my daughter. we were on a slight incline and when the door got about halfway open i heard a snap and the door slammed shut. luckily my daughter was still locked in the car seat and my arms were out of the way. the dealership said it would be $1600. replace the cable. *tr
2004 toyota sienna: powered door cable breakage; seems to be a common deficiency in this model vehicle. *tr
Toyota 2004 sienna driver side door makes loud sound when opened and often closes without warning. dealer said that extended warranty had been up two months before and would not repair. maybe you should think about a recall before someone falls out or gets squished. *tr
The sliding door cable snapped as the door opened. leaving it wide open and unable to be closed. i had complained about squeaking noises and they had lubed the door twice. the dealership also replaced a recalled part in that door. *tr
I own a 2004 toyota sienna with power sliding doors. the cable on my driver's side door snapped, causing the door to not be able to close. my husband sat in the back seat and held the door shut while we drove it to the service center. the repair was estimated to be around $1500, so we had them disable the power feature and we now use the door manually. this cable snapping on 2004 sienna vehicles is a known problem which they refuse to issue a recall for. the sliding doors are poorly designed and dangerous. i currently drive a newborn and a toddler around in my sienna and i don't trust the doors that are supposed to protect them. please encourage toyota to issue a recall and fix these broken sliding doors! *tr
2004 toyota sienna. problem with sliding door not closing. metal, part of door frame,holding screws that keep lock in proper place failed due to stress. *tr
2004 toyota sienna automatic sliding door has broken. a child cannot open this door, which raises serious safety concerns. this is a common problem with the sienna, as attested to by members of this forum: http://townhall-talk.edmunds.com/direct/view/.f0eb3fd given the serious and endemic nature of this failure, i encourage you to force a recall. *tr
The power sliding door on an '04 toyota sienna would not stay open when the vehicle was on a slight incline. other times, it would not close properly. on a number of occasions, after the door was opened it began to close by itself hitting the person who was reaching into the vehicle, while the door was continuing to try to close. it took a lot of force to stop the door from closing. on one occasion the force of the door closing bruised my wife's right arm. this is a definite safety issue. someone could be seriously injured, including being crushed between the door and pillar. this problem was reported to the dealer on three different visits over a six month period. on each visit the technician reported "no problem found" or "working per design and intent at this time." on the last visit, after the technician found nothing again, i went out with the service advisor and was able to demonstrate the problem. afterward the shop foreman found that the rear hinge bushings were worn. after the bushings were replaced, the door worked as it should. toyota claims this would have been covered under the original 36 mo. / 36,000 mile warranty, but not under their extended warranty. *tr
2004 toyota sienna xle passenger side sliding door power failure. opened door and the cable that the door runs along hung outside the side of the van and would not retract into place and the power would not move the door to close it. after having it inspected by the dealer they said the motor and cable need to be replaced at a cost of $1055.00. they also turned off the power to both doors (there is only one switch which affects both doors) stating that the door could operate randomly causing a safety issue if that happened while driving. since this has occurred i have heard from several other sienna owners who have experienced the same problem. *tr
The right rear electric sliding door stopped working. it was difficult to open. i took it to the dealer and they advised me that the cable had broken. about two weeks after i took it to the dealer, the door jammed completely and you could not even open it manually. this presents a hazard if there is a fire in the van or an accident that requires a passenger to exit quickly. *tr
2004 'toyota sienna minivan. cable on power sliding door, passenger side, snapped leaving door unusable and in the open position. unable to close door or to drive safely. toyota dealership is asking for more than $1000 to replace a cable. found many, many other complaints about the same cable and same high costs for repair while browsing online for repair advice. i will have to park the van if they cannot fix it as it is unusable with the door open and not working. *tr
I own a 2004 toyota sienna van. apparently my problem is very common after talking with several dealerships. my passenger sliding door has an automatic push bottom to open and close. it recently failed and i can no longer open or close the sliding door with the switch. it has to be manually opened for the door to open. this is a safety hazard since i have small kids in case of an emergency. i was quoted $1100 for parts only to replace. this does not include labor. i am told it is very labor intensive to replace. according the service department at several toyota dealerships this is not an uncommon problem. they even carry this part in stock for that reason. i checked online and there are many complaints exactly my case. my sienna van has had 3-4 recalls since i bought it in 2003. toyota refuses to accept responsibility for this defect. *tr
Sienna 2004 xle van. the rear side power door stopped working. the cable had broken and hence the power drive for opening and closing the door would not work. the door could be opened by sliding the door manually. i took the van into the dealership to have the part replaced. they were unable to get to the repair and we were leaving town. i asked them if the car was safe to drive as there was no way to disable the door from use and there would be children in the rear who would by habit reach to open the door. the service manager assured me it was fine - only difficult to open manually and even came to the vehicle to demonstrate. the next morning, my husband drove the van to on errands before loading up to take it on vacation. he unthinkingly opened the rear passenger door resulting in the far back side window shattering and the door falling off onto the ground. if there had been someone seated in the vehicle, they would have been covered in glass. if a child had opened the door, it would have fallen on him. we took the van to the dealership and called the toyota corporate line - both refused to acknowledge that the issue was a safety problem we took the car to an independent repair shop who told us that the cable system was no longer available and had been replaced by a different system which may have been because of the potential safety and poor engineering design. i wrote letters to toyota but received no response. *tr
The power sliding doors on the 2004 sienna fail early, causing safety and usability issues. the power door cable wears out early due to faulty coating on he cable, faulty hinges and door freezing. once the cable snaps, the door can slide open upon acceleration. disabling the power feature allows the door to be used, but falsely causes the vehicle to register the door as closed when it is open, allowing the car to be put in gear and driven without the door properly latched closed. loose parts from the snapped cable and torn cable jacket easily lodge in the working mechanism, making the door behave inconsistently - sometimes latching, sometimes not. when not latched, the door easily slides forward or back if the vehicle is parked on a hill, potentially causing injury. in addition, the doors freeze closed in moderately cold (25 f) temperatures, causing them to open partially (a few millimeters). this causes extra strain and wear on the power door cables and can cause the vehicle to register an open door. if the door is left in this condition, it can mask other doors actually being opened while the vehicle is moving. the partial opening also causes a misalignment of the locking mechanism, making it very difficult to open the door to correct the partial opening. the door repair was quoted by multiple dealers at more than $3000. a tsb (0085-09) in early 2009 offered an alternate method of repair, but the cost is still more than $1700 per door. dealerships have been unwilling to provide the part to non-dealer mechanic's shop. *tr
The side door cables on my 2004 toyota sienna have corroded and snapped. one cable has tangled on parts inside and now will not fully open. the other cable tangled while the door was open and would not close until i partially disassembled the panel and entangled the broken cable. the van is out of warranty and toyota has quoted me $1500 per door ($3000 total) to repair. *tr
The drivers side door clicks and pops upon opening and closing. this is some kind of latch/welding issue. the long term consequence is complete door failure. *tr
Weather was cold, door motor "froze", when the door motor "unfrozen," the cable broke. now door will not open automatically or manually. my door has "frozen" off and on since i got it in 2004, but has usually opened after the third or fourth try. dealer says it will cost $1,700 to fix door. based on an internet search, many owners are having this same issue with similar repair costs. *tr
Both sliding doors on 2004 toyota sienna le frequently freeze shut in winter. one door is power, one is manual, and both frequently freeze. only solution so far is to wait for van to warm up. major safety issue as it prevents easy exit for children in rear of van - they must crawl between the front seats to exit. *tr
I own a 2004 toyota sienna xle. starting about a month ago (right when it turned 100k miles) the rear driver's side power door started getting stuck closed and would not open. it made a clicking sound like it was trying to open but it was like it wouldn't unlock (even though the orange part of the level still moved inside to indicate it was unlocked). at first locking and unlocking the door a few times would solve the problem and then it would open fine. the problem has become increasingly frequent and now the door won't open at all. i took it to the dealer and they couldn't get it to open and the technician said that just about everyone with this model has this problem and quoted me $1600+ dollars to fix it - and that's if the door will open again. they also showed me how the replacement motor is a re-engineered part which is further indicative of the defectiveness of the original. there are hundreds if not thousands of instances of this very same failure happening to other sienna owners of this vintage yet toyota won't issue a recall. i called toyota customer service and they just kept saying it has a hundred thousand miles and tough luck. never mind it's a 4 year old car. they said i'd have to meet with the district manager who'd made this decision and that there was no possible way to ever escalate this matter above that individual. i don't buy that. they also refused to give me this individual's contact information. this is wholly unacceptable. . i have many more cars to purchase in my lifetime and they won't be toyota's if this is how they're going to treat their customers. it seems as though they have no incentive to address this issue as the $3,000 it sounds like everyone is having to spend on their defective doors is a mighty lucrative income source for them. help. *tr
Driver side passenger door on the toyota sienna 2004 vehicle with less than 51,000 miles must now be replaced at a cost of $1,800. this is certainly not normal for a car this new with only normal daily use in a non-weathered environment. *tr
2004 toyota sienna electric slide door passenger side on mini van. i went to open it and when it came time to close door, the door would not work. i went to dealer ship to have it looked at, and this is what they said. toyota has many bulletins on this same issue but no recalls. it will be $1800.00 to fix it. never even said what happened. i told toyota about this problem and they basically said tough i don't care pay the price and get it fix. we will not stand behind it. this is out of warranty. and bergstroms dealer ship charged me $100.00 to evaluate it and tell me it would cost me $1800.00. i will not buy another toyota when they can fix defective items. *tr
Toyota sienna 2004 power sliding door broke. dealer said it would be 1800 to repair. i have seen numerous complaints for the same problem and nobody is getting help from toyota. needs to be directed as a recall or safety is since those doors are a primary means of egress from rear set passengers. *tr
2004 toyota sienna xle 2wd - power doors do not open or shut (from the inside of the van) using either the automatic button or door handles. they also do not open or shut (from the inside of the van) even when the power button is off and the doors are suppose to work on manual. therefore, the passengers sitting in the back can not get out of the van. someone has to let them out from the outside of the van. *tr
No accident prior to problem. last month, power sliding door on driver's side would occasionally not close when temp below 20 degrees. took power off slider and closed manually. happened about 3 to 4 times. tonight - temp 60 degrees outside - door will not close with power or manually. had to drive home with one of my children seated beside that door - and the door flew open while driving. cannot get it to close! i have slammed it - closed it gently - tried locking the door as soon as it appears closed to no avail. i have no choice but to drive this vehicle and fear for the safety of my children! *tr
My 2004 toyota sienna passenger side sliding door will not close and has caused children issues when closing the door manually. *tr
We have a 2004 toyota sienna van with power sliding doors. the cable on one side has snapped and needs to be manually closed, but the door does not totally close. it sometimes opens while driving. the repair for this issue requires replacing and entire motor, brackets and hinges. all for just one cable! $1000 for parts, $900 for labor. and 3 months past the warranty. good planned obsolescence on toyota's part. *tr
The cable on the sliding side door of our 2004 toyota sienna snapped in december 2008. the cable (unknown metal) which was exposed & dangling appeared to be frayed, as well as rusted. there is no doubt in anyone's mind, including professionals, that this is, indeed, a danger created by a flaw in the vehicle's design. when the cable broke, i immediately took our sienna to the local toyota dealership who informed me it would be $1200 to repair it because it is out of warranty (more than 3 years old). when the toyota service rep closed the door and tried to re-open it, the door was frozen in place and would not open. he said the other piece of the snapped cable must be caught in the mechanism which is jamming the door. in addition to the stress of not being able to open my door, this is a significant safety issue which could result in entrapment of passengers, particularly, our young grandchildren secured in their car seats. as i wait to come up with funds to have this door repaired, i consistently worry about the other sliding door, because from what i have heard, it, too, will likely snap within a short period of time. though i have been dealing with this for a few months now, i just learned today that toyota discovered the flaw 4 or 5 years ago, and made an adjustment on the newer models. however, they never bothered to provide notification--nor to recall--the vehicles which had already been produced. isn't this illegal?? there are hundreds of 2004 sienna sliding door complaints posted on the web, as well as many horrific and life-threatening stories about the dangers of the doors, including cables snapping causing injury, doors stuck in the closed position, doors not being able to be closed, and even doors opening while in transit. what can 2004 sienna owners do about this safety-related issue and the refusal of toyota to take responsibility for its design problem & correct it without exuberant consumer costs & to warn/notify all its consumers? thanks *tr
2004 sienna power door cable breaking causing door to be inoperative. creating unsafe conditions with children and baby seats in vehicle. toyota states $1500 repair. after research problem seems widespread not vehicle specific. vehicle has 58,000 miles. *tr
Cable and pulley system on rear power door on toyota sienna frayed and broken. door doesn't slide on track and comes off while driving. *tr
Both sliding doors on my 2004 le van are faulty. both doors freeze and will not open in the winter. the sliding (non power) driverside door also rattles continuously in the summer. the non power door also does not stay in the locked and open position and will slam shut if the window is open. i have young children and this is extremely dangerous. i took it to the dealer and they lubricated both doors and said there was nothing they could do. the door still rattles in the summer and both doors regularly freeze in the winter. *tr
Passenger sliding door will not open or close from any buttons. tries to open but is locked open or closed. when door handle is pulled from outside it unlocks and will open or close manually. *tr
Tl* the contact owns a 2004 toyota sienna. the contact stated that the passenger sliding door would not remain closed and the latch would not catch. the vehicle was repaired twice by the dealer but the failure continued to recur. the contact called the manufacturer after the third failure who offered to cover the cost of the part and the contact would be liable for the labor costs. the vehicle was scheduled for a third repair. the current mileage was approximately 64,000 and the failure mileage was approximately 24,000.
10/1/2008 cable on the power sliding door of our 2004 toyota sienna broke. car has 50k miles. door would not close properly. had to take to deal, repair was $1,635.00 12/4/2008 both sliding doors could not be opened they were frozen closed, could not open manually or automatically. by mid-day doors were able to be opened but passenger cable snapped. cannot open the door all the way. *tr
Tl*the contact owns a 2004 toyota sienna. she noticed that in cold weather conditions both rear doors freeze even without precipitation. as a consequence she is not able to open the doors or close them once they are ajar. she notified the dealer and the technician stated that she would have to have a roof rail weather strip applied to her vehicle. a representative for the manufacturer stated that since there was not a recall they could not provide any assistance. the failure and current mileages were 57,000. updated 01/29/09. *lj updated 01/30/09. *jb
2004 toyota sienna le passenger van. passenger power side sliding door did not stay open and automatically closed and nearly crushed my wife while assisting children to disembark. if it wasn't for the safety sensor that reversed the door motion when it felt resistance my wife would have been crushed. *tr
Noticed the powered 2nd row passenger side door started falling to close. i noticed deep scratches on the inside rails/tracking mechanism w/c seem to cause by rollers. the door bracket seem to be rubbing against the body causing deep scratches, looking closer seems the whole door bracket & hinge is about to drop off. being proactive , i had asked my toyota dealership to consider applying resolution based on tsb el004-04. this was the time when my van is still within 36k/36mnth period per tsb, however i was advised by my toyota dealer during that time that unless they see the issue, they are unable to apply this tsb. since then i have incurred an estimated mileage: 49,950 when my van started having the problem. having 2 small kids seated on passenger row, this should be treated as a very serious safety issue that must be resolved asap. this issue has been well documented and is a known issue by toyota since april'04. i've seen items in forums where sienna owners like me having this same problem. tsbs are only dealt with after the fact. i my opinion, this issue should be considered & treated as a recall. *tr
Sliding doors frozen shut everyday in the winter. *tr
Left side sliding door is not closing or opening automatically every time when button is pushed it won't open or close sometimes but only if i pull on the handle and pull it open part of the way and then it goes the rest of the way closed seat heater hasn't worked for at least a year i'm guessing even after having it "repaired"also the door won't lock or unlock with the automatic button anymore. *tr
1. no unusual events to vehicle. usual school drop off of passenger. powered sliding door was activated for opening on nov. 5th 2008. door is well lubricated and no other symptoms of failure were noticed before failure. 2. powered, rear, sliding, passenger side door (rh) will not open fully. door cannot be opened in manual over-ride. door only opens 4 inches, then jams. difficult to close after jam. 3. root cause of failure is shedding cable jacket jamming door center hinge pulleys. door will require a new motor, cable assembly, center bracket no 1, and center hinge. *tr
2004 toyota sienna sliding door cable snapped, car was parked on hill and door slide closed on right hand of driver who was entering vehicle. *tr
2004 toyota sienna power door is inoperable. there was a tsb el004-04 issued stating a problem existed, yet we were not contacted while the van was still under warranty. *tr
2004 toyota sienna automatic sliding door jammed. unable to close door and needed to shift to manual mode. cable snapped and could have caused injury if someone was by the door. *tr
Sliding door fails to close completely and latch shut. door is loose and hanging lower than it should be causing to grind on the car body and is misaligned at the latch so that it gets propped open. this problem has occurred on both the right and left doors. toyota says the center bracket and cable system failure is at fault. the grinding has worn a gouge into the body of the car and is working on a hole. at times the door will latch, but other times one must try to lift the back end of the door as it is shutting in order to make alignment and get a latch (all while trying not to get your fingers caught in the back part of the door as closes the last 1-2 inches. i sure it will happen soon and then you'll have bodily injure to add to this complaint--but it's the only way to get the door closed and latched) the door failure has been ongoing for a couple of months now. *tr
Passenger sliding door on my '04 le, 36,000 mi. minivan just failed. there is a snapped and broken cable/wire hanging out the back. i cannot get the door more than a few inches open by wrestling with it. *tr
On the automatic passenger side door, cable that opens and closes the door, rusted and snapped after the plastic coating wore and failed, had to remove cable so i can open it manually. the wear of the cable seems premature since the vehicle is only 4 years old. *tr
The automatic sliding door for our 2004 toyota sienna minivan failed and then fell off, the door weighs over one hundred pounds, and is inoperable in case of an accident, and amy have hurt someone when it fell off. *tr
The driver's side rear power door cable snapped (rusted and frayed). this is clearly a potential safety issue, as i had to cut the cable with wire cutters in order to be able to close the door. i contacted both the dealer and toyota customer service, who say it is not covered under warranty, and will cost $2000 to fix. there have been many other reports of the same problem, and it seems this should be considered a recall issue. *tr
I have an 04 toyota sienna with power sliding doors. the left sliding door cable snapped and stopped opening automatically. the cable was hanging on the outside. it was frayed and rusty. the door now is not functional by manual or electric. when i took the vehicle to the toyota dealership, i was told that the repair cost was $2498.00 and that the motor, mounting brackets and other various parts would need to be replaced. i have a hard time swallowing the thought of this cost considering the cable is rusted and broke in half with no fault of my own. although i am out of warranty period, i would think this problem, would need to be consider or looked into as a recall for this vehicle considering it is a very common complaint with 04 sienna's. you would like that with the cost of the vehicle, something like a rusty cable cord would not need to be worry. nor would having to pay an additional $2500 out of pocket to correct a vehicle defect. i have had 4 toyota vehicles not including this one. i currently have an 04 xle limited sienna and paid a large amount of money for this vehicle not thinking that a toyota nor the model would need an extended warranty. any consideration in this matter would be greatly appreciated. i have a spouse who is serving 15 months in iraq to try and make a difference in our society and it is a shame that i can not get any assistance or help with an issue that seems to be a manufacturer defect. *tr
My 2004 toyota sienna xle has a problem with the automatic door on the passenger side. it will not open when using the keyfob or the button in the car or close. if you pull the handle the motor will open and close it. when using the buttons it makes a sound like it is trying to work but it seems to jam?. this occurs everytime we try to open or close the door with the keyfob or button. *tr
The power passenger side sliding door on my 2004 toyota sienna le with just over 50,000 became jammed in the open position due to a cable rusting and breaking. this resulted in having to drive with children in the vehicle with the door open. once a second fraying cable was cut, the door is now in stuck in the locked position and occupants have to enter the vehicle from the drivers door which faces traffic. working on getting this problem fixed, but toyota is aware of the problem since their is a tsb el004-04, but is not helping in getting it done. initial estimates are over $2000. this problem should be classified as a recall. *tr