Tl* the contact owns a 2012 dodge ram 3500. the contact received a notification for nhtsa campaign number: 13v529000 (steering) and stated that the repair exceeded the reasonable time. the dealer stated the part was not available. the contact had not experience a failure.
Tl* the contact owns a 2012 dodge ram 3500. the contact stated nhtsa campaign number: 13v529000 (steering) had surpassed the reasonable amount of time for repair. the dealer stated the part was not available. the manufacturer was not contacted. the contact had not experienced a failure.
2012 dodge ram 3500. consumer writes in regards to tie rod ball stud recall notice. *smd the consumer was informed twice, the parts were not available. recall# 13v529000
Report receipt date: nov 06, 2013 nhtsa campaign number: 13v529000 component(s): steering i received the "n49" recall from chrysler in december 2013. the truck was taken to the dealer immediately, but i was told the parts were on order and i would receive a call when the parts came in. i never received a call. i've been to the dealer multiple times and called multiple times and been told i was still 5th on the waitlist. i finally contacted chrysler customer service last week and they called the dealer and they just lied and said i wasn't even in their system. funny how i had just confirmed i was on the list a day before. then chrysler closed my complaint. this has been 6 months and i still have a possible safety issue that could cause a fatal crash on a $62k truck! it does not appear chrysler is too worried about this safety recall or my dealer but i'm expected to keep towing my camper and family around with this vehicle like this and their life in danger...for how long chrysler, how you gonna feel when the tie rod brakes towing a 10,000 lb trailer down the interstate at 75 mph and everyone dies. somebody needs to do something about this. *tr
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign id number 13v529000 (steering) however, the contact was not able to have the vehicle serviced under the recall because the remedy part was unavailable to perform the repair. the manufacturer informed that the part would not become available until the middle of april 2014. the contact had not experienced a failure.
I received a safety recall notice for my truck on the left tie rod ball stud that could fracture under certain driving conditions. i received this notice the end of december 2013. it is now april 29th 2014. i do not believe that this falls under the reasonable amount of time as stated on the re-call letter to have the repairs completed by the dealer. i have taken my notice and reported this to the dealer and they said they would notify me when they get the parts. no response yet and i have called them several times. i also filed a report by phone on march 6th and have received nothing from them by mail as they said they would do. *js
Tl* the contact owns a 2012 dodge ram 3500. the contact stated that the parts were still not available to have the repairs for nhtsa campaign number: 13v529000 (steering) performed. the manufacturer was made aware of the issue vehicle had not experience a failure.
Tl* the contact owns a 2012 dodge ram 3500. the contact stated that she was concerned for her safety because the parts needed to complete the recall service under nhtsa campaign number: 13v529000 (steering) were not available. the manufacturer was made aware of the problem. the vehicle had not exhibited a failure. updated 5/13/14*cn updated 05/15/14
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign number: 13v529000 (steering) and the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was not made aware of the problem. the contact had not experience a failure.
Tl* the contact owns a 2012 dodge ram 3500. the contact stated that nhtsa campaign number: 13v529000 (steering) had surpassed a reasonable time for repair. the dealer stated the part was not available for repair. the manufacturer was alerted of the problem. however, they declined to provide part availability information to the contact. the vehicle was not repaired. the contact had not experienced a failure. updated 03/18/14
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign number: 13v529000 (steering) and stated that the part needed to repair the vehicle was unavailable. the contact was very concerned about the time frame when the remedy part would become available. the dealer was unable to provide an expected date for the part to become available. the manufacturer was not made aware of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign id number: 13v529000 (steering) but was advised by the dealer that the parts needed to complete the repair were not available. the manufacturer was also contacted. the contact had not experienced a failure. updated 06/17/14*lj updated 06/24/14
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign id number:13v529000 (steering) and stated that the parts were not available. the manufacturer was contacted and could not provide a reasonable time frame in which the vehicle would be serviced. the contact had not experienced a failure. *tr
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign id number: 13v529000 (steering) but was advised by the dealer that the parts needed to complete the repair were not available. the manufacturer was also contacted and could not provide a reasonable date for when the vehicle would receive the recall repairs. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 13v529000 (steering); however, the part was not available within a reasonable timeframe to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact was not experiencing a failure.
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign id number: 13v529000 (steering) and stated that the parts were not available. the dealer advised that part was not available to complete the required repairs. the manufacturer was contacted and provided an unreasonable date for when the vehicle would receive the recall service. the contact had not experienced a failure. *tr
Tl* the contact owns a 2012 dodge ram 3500. the contact stated that there was an extensive delay in scheduling the recall repair appointments for the three recall repairs. the vehicle was included in nhtsa campaign number: 15v459000, (air bags), 14v635000 (engine and engine cooling, fuel system, diesel), and 13v529000 (steering). the parts were not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. the contact was not experiencing a failure.
I purchased my vehicle new and was not notified about a recall for the tie rod ends. after learning of the recall i contacted my local dealer only to discover they have no parts to make the repairs and i am approximately number 800 on the waiting list. this recall is a safety issue and i feel the manufacturer should be forced to quit dragging their feet and get the necessary parts to the local dealers for installation. it doesn't take this long for them to build thousands of complete vehicles. *tr
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign id number: 13v529000 (steering) and stated that the parts were not available. the dealer advised that part was not available to complete the required repairs. the manufacturer was contacted and provided an unreasonable date for when the vehicle could receive the recall repairs. the contact had not experienced a failure. *tr
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign id number: 13v529000 (steering) and attempted to have the vehicle repaired on numerous occasions but the parts were unavailable to complete the repair. the vehicle was not repaired. the manufacturer was not notified. the contact had not experienced a failure. *tr
Tl* the contact owns a 2012 dodge ram 3500. the contact stated that in december 2013, he received notification of nhtsa campaign number: 13v529000 (steering) and attempted to have the vehicle repaired but the parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign number: 13v529000 (steering) and the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was made aware of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign number: 13v529000 (steering) and the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer had not been made aware of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 3500. the contact referenced nhtsa campaign id number: 13v529000 (steering) and stated that he was unable to have the vehicle serviced because the necessary part was unavailable to perform the repair. the dealer informed the contact that the remedy part would not become available for another sixteen weeks. the manufacturer was not notified of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign number: 13v529000 (steering) and the contact was informed by the dealer that they only received the remedy part once every two weeks. the dealer was unable to provide an expected date for the part to become available. the manufacturer was made aware of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign number: 13v529000 (steering) and stated that the part to do the repair was unavailable. the manufacturer was made aware of the issue. the contact did not experience a failure.
Safety recall n49/nhtsa 13v-529.i tried to get fixed in abbeville la.,yuma az.also called dave smith kellogg id.no parts available.want on record i have tried to get fixed.[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Tl* the contact owns a 2012 dodge ram 3500. the contact stated the front end of the vehicle would abnormally pull toward the passenger's side. the vehicle was taken to the dealer where an alignment and tire rotation was performed. the dealer also advised that the tires were prematurely worn from the side, which could have possibly been a result of nhtsa campaign id number: 13v529000 (steering). the contact's vehicle was included in the recall but he was unable to have the vehicle serviced because the parts needed for the repair were not available. the contact called several local dealers and all advised that the part was not available for the recall repair. the manufacturer was not contacted. the approximate failure mileage was 21,000. updated 04/29/14 ma
Tl* the contact owns a 2012 dodge 3500. the contact received notification of nhtsa campaign number: 13v529000 (steering) and stated that the dealer informed the contact that they only received one part per week for the remedy. the dealer was unable to provide an expected date for the part to become available. the manufacturer was aware of the problem. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign id number: 13v529000 (steering) and stated that the parts were not available. the dealer did not give a specific date when the parts would become available. the manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall service. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 3500. the contact received a notification for nhtsa campaign id number: 13v528000(steering). the contact stated that the repair had exceeded a reasonable amount of time. the dealer stated that parts were not available. the contact had not experienced a failure. the manufacturer was not notified of the issue.
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign number: 13v529000 (steering) had however, the dealer stated that the part needed to complete the recall service was not available for repair. the manufacturer was notified of the failure but stated that there was a restriction on the repair part because they could not supply enough repair kits to the customers. the contact had not experienced a failure. updated 3/28/14*cn
Tl* the contact owns a 2012 dodge ram 3500. the contact received nhtsa recall campaign number: 13v529000 (steering) and the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was not notified of the problem. there are no failures at this time.
I received an official recall notice for my vehicle (recall notice n49/nhtsa 13v-529) affecting the left tie rod. i have tried having my truck serviced at two different dealerships for this recall since receiving this notice in late december 2013. the dealerships have not been able to schedule my service because they say chrysler is having difficulty sending the replacement parts. the repair delay (three months) is unreasonable and should be addressed with chrysler. is it possible for owners like me to purchase quality after market parts to repair/address only the recall issues and have chrysler cover the cost if chrysler is having difficulty finding suitable quality parts vendors? *tr
Tl* the contact owns a 2012 dodge ram 3500. the contact stated that nhtsa campaign number: 13v529000 (steering) had surpassed a reasonable time for repair. the dealer stated that the part was not available. the manufacturer was notified. the contact had not experienced a failure. the vin was not available.
2012 dodge ram 3500. consumer writes in regards to gear box problems. *smd the consumer stated after the gear box was replaced, the vehicle operated even worse. the dealer replaced the gear box three times. the gear boxes the dealer ordered, were loose on the inside and had so much play, the vehicle could barely be driven. the consumer also received a recall notice, regarding the tie rod. however, the parts were not available, and the consumer was placed on a list. *jb
I received a recall notice and contacted the dealer for service. was informed that the parts would not be available for more than 30 weeks because of a restriction on availability of parts. called back two months later to find out updates if any and was told that i must now bring in the vehicle for an inspection to find out if my truck needs a part replacement or not. took in and they said yes it did need it but the parts are still not available and won't be for quite a long time. am now waiting for a call from the dealer as to parts availability and scheduling. i find it ridiculous that there is a major safety issue being ignored and not fixed immediately by the manufacturer, i use this truck to haul heavy loads long distances and count on it for my income. i am upset that the parts are not available and that i could be in danger of a serious crash if they fail. *tr
Tl* the contact owns a 2012 dodge ram 3500 . the contact received a recall notice for nhtsa campaign id number: 13v529000 (steering) and was still waiting for parts from an authorized dealer. the manufacturer was notified. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 3500. the contact stated that in december 2013, she received notification of nhtsa campaign number: 13v529000 (steering). the contact attempted to have the vehicle serviced numerous times but the parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact had not experienced a failure. updated 04/12/14 ma *tr
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign id number: 13v529000 (steering) and stated that the parts were not available. the dealer advised that they were only receiving one recall kit per week. the manufacturer was also notified of the failure and could not provide an estimated date for when the recall repair would be performed. there are no failures at this time. *tr
Tl* the contact owns a 2012 dodge ram 3500. the contact stated that he received a notification for recall nhtsa campaign number 13v529000 (steering) in december 2013. after contacting the dealer and manufacturer several times, the contact was informed that the parts needed to perform the repairs were still unavailable. the contact had not experienced a failure. the current mileage was 12,000.
2012 dodge ram 3500. consumer writes in regards to front end tie rod recall part issues. *smd the consumer stated he received the recall notice in december 2013. the dealer informed him, the parts were on back order. as of july 2014, the problem was still not resolved. *jb the consumer stated there was a problem with the emission system and the check engine light illuminated. the problem was diagnosed as an o2 sensor issue. the sensor would be replaced, and 1-2 days later the check engine light would illuminate again. the o2 sensor was replaced several times. sometime, twice in one month. updated 10/01/14. *jb
Dodge ram 5500. consumer writes in regards to tie rod ball stud recall notice for several vehicles. *smd the dealer informed the consumer, they could only perform the recall, on one vehicle at a time, and the vehicles would have to be inspected, before the part could be ordered.
I received the "n49" recall from chrysler in december 2013. the truck was taken to the dealer immediately, but i was told the parts were on order and i would receive an email when the parts came in. the only email i have ever got was stating the parts were ordered. i have been calling the dealer was a month to check on the parts status. this has been 6 months and i still have a possible safety issue on a $45k truck! it does not appear chrysler is too worried about this safety recall. *js
Tl* the contact owns a 2012 dodge ram 3500. the contact stated that nhtsa campaign number 13v529000 (steering) had exceeded a reasonable time for repair. the contact received the notification letter december 2013. the dealer advised that the part had to be recalled and a newly designed part would possibly become available by the end of april. the vin was not available. the vehicle did not exhibit a failure.
Tl* the contact owns a 2012 dodge ram 3500. the contact received the recall notification related to nhtsa campaign id number 13v529000 (steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 3500. the contact received nhtsa campaign number 13v528000 (steering) and the part needed to perform the repair was unavailable. the dealer was unable to provide an expected date that the part would be available. the manufacturer was notified of the failure. there were no failures.
Had right front tire replaced at 25,000 miles due to wear. in january, 2014, rec'd notice from chrysler to take vehicle in for parts replacement to prevent wreck. service dept at dealer said 'park it unsafe to drive..be 10-12 wks before part can be secured to replace'..called the recall people they said 'only 1 part per week going to dealerships to repair 2008-2012 model vehicles in the 1500, 2500, 3500 series trucks..went to dealership on jan 27, 2014, they proclaimed not to know the rate of repairs parts available..said they called and found out same info i had..but they wanted to work a deal to get us out of the unsafe truck and into a newer truck with no defaults..same price, etc as truck currently ..didn't work that way today, january 28 when we returned for figures..new truck would cost $11,000 more than what we now owe on the 2012 ..so we nixed the deal, but we still have truck unsafe to drive because chrysler won't provide the parts to make the vehicles safe.. *tr
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign number: 13v529000 : (steering) and had been waiting for parts to have the repairs performed. he contacted an authorized dealer but the dealer was not able to service the vehicle because he did not know when the parts would become available. the manufacturer was notified. the vin was not available. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 3500. the contact stated that nhtsa campaign number 13v529000 (steering) had exceeded a reasonable time for repair. the dealer advised the part had been redesigned and they did not know when the part will be available for repair. the contact had not experienced a failure.