While driving down the highway, the vehicle stalled. i lost power steering, brakes, all electrical, and engine power. everything stopped working and went black. luckily i was not pulling a trailer, have to stop, or turn fast. if i would have, i would have crashed.*dt consumer stated fuel pump failed and it had a bad ground. above the rear axle. it had electrical issues. backup camera blacked out, reverse lights come on and stay on, lights and blinkers flicker. *jb
We were turning around in a parking lot when we heard a bang come from the front of the truck. the steering wheel then had no resistance, we then put the truck in park, exited the vehicle, saw that the lower end of the steering drag link ball joint had sheared off. then we parked the vehicle and waited for a tow.
Win modules and/or ignition switch randomly turns engine off and all electronics including trailer brake controls. vehicle loss of power brakes and power steering. loss of trailer brake controls. i was driving pulling a 10,000lbs. trailer and truck was near impossible to stop. i was driving down the highway. glad i wasn't driving around pedestrians, and no traffic, or driving into a city rush hour like i usually am. now i don't pull a trailer anymore with this truck because i'm scared of smashing someone or something. a lot of people use these trucks as commercial vehicles and towing and this needs addresses before someone gets hurt or killed. *dt*jb *dt*jb
Hissing noise coming from hydroboost area. while driving and when stopped with engine running there is a hissing noise under the dash. depressing the brakes, the noise quiets. when turning the steering wheel, the noise quiets. upon further investigation the noise is coming from the hydroboost area.
Excessive steering wheel play (+/- 3") and road wander. adjustment was made to the steering gear box, but symptoms returned after 1 week (approx. 200 miles). suspect bad steering gear box.
Tl* the contact owns a 2012 ram 3500. while driving down a hill at 65 mph, the contact heard a clunking noise. upon inspection, he noticed that the power steering pump made the clunking noise. the contact searched underneath the hood and noticed leakage from the steering gear box. the vehicle was taken to an independent mechanic who diagnosed that the steering gear box was leaking and that the vehicle needed to be taken to a chrysler dealer. the vehicle was towed to anchorage chrysler dodge jeep ram center (located at 2601 e 5th ave, anchorage, ak 99501 (907) 276-1331) where it was diagnosed that the pitman arm was damaged and loose and the steering gear box needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and stated that the vehicle was out of warranty. the contact was provided case number: [xxx]. the failure mileage was 81,000. updated 10/17/17*lj the consumer stated independant mechanic fluids are below certain fluid level. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Part 01: noticed premature inboard front tire wear and cupping on both lh and rh front tires at around 28000 miles. part 02: experienced "death wobble" (uncontrollable shaking of vehicle, severe shaking of steering wheel, inability to steer vehicle) at approx 34500 miles. this happened when crossing railroad tracks at approximately 40 mph. shaking stopped when i brought the truck to a complete stop in the roadway, which nearly caused an accident with a semi truck following behind. part 03: took vehicle to tire shop to purchase 2 new front tires, and also asked for steering alignment. was told and shown by tire shop that alignment could not be performed due to defective/worn/loose front ball joints (both sides, upper and lower). vehicle has 35200 miles when new tires purchased. tire shop suggested that root cause of "death wobble" might be defective ball joints. tire shop confirmed premature tire ware was caused by defective ball joints.
November, 2015, the tie rod assembly was replaced under recall on my 2012 ram 3500 diesel. on may 29, 2017 the tie rod assembly failed causing loss of steering control in the truck. fortunately it was in town at 35 mph and i was able to stop the vehicle without accident or injury. ram service replaced the tie rod assembly but with the same type recall replacement parts that failed 2 1/2 years after replacement. i do not feel confident in the safety of this vehicle steering reliability.
Driving on interstate at 65 mph. after hitting an elevation bump where a bridge and main highway join the steering immediately began to shimmy violently. loss of control was possible. i believed i had a blowout or steering linkage failure. i put on the 4 way flashers and managed to make my way to the emergency lane. the shimmy discontinued after i slowed below 40 mph.. this could have easily caused a disastrous and even fatal situation. this vehicle is sometimes used to tow a 5th wheel rv. in addition, the vehicle was purchased new, has never been in an accident and only has approximately 21,000 miles on the odometer. this is in line with the "death wobble" information i found on line. this is very scary and unacceptable!! i was on a straight stretch of highway at the time.
I have reported this before but it keeps happening! i paid 46,000 for a used 2012 ram 3500 with only 35,000 miles on it and its a piece of junk. in and around town the steering is fine but on highway driving the truck steering wheel starts shaking unexpectedly. it takes both hands to keep it on the road and the vibration will not stop until you get the truck stopped. i was told that this was happening because i had off road tires. i spent close to $1,000 and changed to the factory spec tires. this did not solve the issue! it keeps happening on highway driving. the dodge dealers refuse to acknowledge this has a manufacture defect somewhere in the front end. i am afraid to tow anything or have my family ride with me in the truck. this issue must be investigated and ram held accountable to come up with a solution! *tr
2012 ram 3500. consumer writes in regards to left front steering joint damages and vehicle buy-back program issues. *smd the consumer stated the left front steering joint snapped off, as he was driving 5 mph. *jb *js
While travelling down the highway at approximately 70 mph, i crossed over a small overpass that went over a stream. at the transition point of the pavement to bridge, the front end started shaking uncontrollably. i could barely hold the wheel and guide the truck to the side of the road. i had to slow down to approximately 10-15 mph before i was able gain control.
This is the second time i reported this issue. on august 26 the front end started vibrating unexpectedly when hitting a minor rough patch in the road. i was on virginia 81 heading north of roanoke traveling at roughly 70 mph. this required me to have a death grip on the steering wheel to keep it on the road until i could slowly apply the brakes and get to the side of the road. vibration stopped after coming to a complete stop, at that point you could reenter the highway and it might not happen again for a few days. the local dodge dealer said the tie-rod was replaced on a recall and that was all they would do until further notice. as suggested by a dealer, a month ago i replaced all four tires to factory specifications thinking this might help. it has not! no one seems to know what the steering problem is nor do they care until they are forced by the nhtsa to address the issue on the 2012 ram 3500. this is a major safety recall issue that will eventually get someone killed!
All 4 ball joints have required replacing within the first 4 years of the life of the truck.
The vehicle was stopped, the steering wheel was turned and the ball joint between the steering box and the front suspension snapped making a huge bang noise.
I live in warrenton, va. on july 23 my wife and i were heading south on virginia highway 81. my 2012 ram 3500 at roughly 65 mph the front end started shaking so violently that i almost lost control. this happened at least 3 times during our trip to our vacation home. once it started the only way to stop it was to ease up on the accelerator until the speed dropped to around 25 mph. the local dealers have no idea what is wrong!
Tl* the contact owns a 2012 ram 3500. the contact received a manufacturers recall on the fuel/propulsion system and steering. however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Violent vibration at highway speed. vibration stopped after bringing truck to a halt.
While driving 72 mph with cruise control on, i hit a bump in the road and the truck started shaking violently, i thought i was going to lose control. i hit the brakes and headed to the shoulder to get off of the busy interstate. when i slowed down, all of a sudden the shaking stopped and i continued on my way.
When driving down the highway, any time the vehicle hits a discontinuity such as grooves made by heavy trucks, the vehicle drives erratically and tries to move suddenly into the other lane or off the road. i brought it into the dealer prior to warranty expiring and they misdiagnosed it to be a rear end problem and told me i had to buy a rear stabilizer. i brought it back again and they could not figure out why. i brought it to 2 other shops and another dealer. the 2nd dealer said the whole front end was needing to be replaced but now the warranty expired. i had purchased an extended warranty and they covered part of it but they are not affiliated with dodge. this did not fix the problem. i have called their customer service line numerous times they refuse to let me talk to a manager. they say i need to bring it back to the dealer but they say the warranty is expired and they will not cover it.
I have opted for the buyout option and the way this has been handled is unacceptable. i was emailed on october 26 with a buyback offer. i accepted, and faxed the paperwork to them the next day. no one has ever called me back. i called the impartial services phone number and asked for an update. they could not tell me when this process would be finalized. in my opinion, i would think that i could be informed of whats going on throughout the process, and the buyback is taking way to long. i do not feel comfortable driving this vehicle because of the recalls that were not repaired. this leaves me without a vehicle until this process is finalized.
I have had the so called " death wobble" 4 times now on my truck. i have taken it to the dealership to be repaired 3 times and i'm waiting to take it again today. they said they have fixed it each time but obviously they haven't. out of the blue at 60 to 65 mph the truck starts shaking violently and there is no stopping it until it stops on it's own. hitting the brakes, letting off the gas or flooring it (as the dealership told me to do) when they supposedly fixed it last time doesn't help. i am so afraid that something bad is going to happen. i am scared every time i drive this truck and they just keep telling me nothing is wrong. i have also contacted chrysler to have them by back the truck but they said it has had the recall done on it so it's not eligible. well why does this keep happening then.
Tl* the contact owns a 2012 dodge ram 3500. while reversing 5 mph into the driveway, the tie rod completely fractured. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the contact was awaiting the manufacturer to assist with the towing of the vehicle. the approximate failure mileage was 119,000.
Tl* the contact owns a 2012 dodge ram 3500. the contact stated that the vehicle experienced a complete loss of power and all the warning indicators illuminated on the instrument panel. the vehicle was taken to the dealer where it was diagnosed that it needed to be repaired according to nhtsa campaign number: 15v459000 (air bags). the dealer did not schedule an appointment for the recall remedy. the manufacturer was not made aware of the issue. the failure mileage was 194,322.
S10 direct reply- letter to the secretary from constituent re complaint concerning fiat chrysler automobile's (fca) violations of the consent order and the safety act. *smd the consumer was unsuccessful at getting recall # 13v529000 rectified. *jb
Highway driving mostly. going through tires. tires keep getting chopped. we haul heavy loads and worry the vehicle is not safe for the type of business we do. but we can't get rid of it because of all this recall. the previous owner had part of the recall addressed but we still feel the vehicle is not safe. we see signs of wear and damage that should not be. like the chopped tires.
My 2012 ram 3500 is subject to the buyback court settlement agreement. my problem is that i wish to proceed with this option to have my defective ram sold to the buyback but over the last 15 months of just trying to proceed the whole system is 100% corrupt, crooked, fraud , criminal misconduct and i wish to proceed now still unable to have anyone help or assist with my trucks buyback, yes it's still my daily driver and i want the world to know this class action court settlement is and was a total scam ,fake ,fraud , press pleaser yet crooked area period and i am so sorry to say this but i called everyone from crysler ,fiat , dodge ,ram the dealers everyone and all said same to my desire to pursue my buyback rights ( we do not know anything of how this works or how to proceed with repurchase . absolutely everyone i called to include he very names listed under the settlement and all remain unknowledged to how this works. talk about major corporate scandals but more criminal intent is why is there no one answering to the courts or settlement of satisfactory buybacks ..? i know why sadly. typical government,corporate corruption!!! it's now february 2017 two years from the buyback court order and well i still have my unsafe ram 3500 which now is very unsafe to drive yet how ironic no one has a dam clue of how or what to do with this agreement. i plan to take the whole involved system to court to announce worldwide of this major conspiracy to defraud aprox a million victims as they are all tossed to gutter the day after the big press announced this huge buyback.
Tl* the contact owns a 2012 dodge ram 3500. the contact stated that while driving at approximately 60 mph, the vehicle shook violently and veered from the left to the right lane without warning. the failure recurred three times. the vehicle was repaired under nhtsa campaign number: 13v529000 (steering) but the remedy failed to repair the vehicle. the vehicle was later taken to an independent mechanic where it was diagnosed that the link bushings failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 37,800.
Traveling on highway at aprox 65 mph, when approaching an overpass the surface height of the lanes shifted up (bump). the front end of the truck started shaking uncontrollably, steering wheel was yanked from my hands. i had to slow down to gain control, which caused the vehicles behind me to slam on there brakes and veer off aggressively to avoid hitting my truck. terrifying and embarrassing event.
On highway 174, approximately 20 miles nw of meridian, tx, the 2012 ram 3500 veered to the right and went off the road into a steep ditch. according to the state trooper's report, a witness was driving behind this truck and saw the passenger side dual wheels with axle attached come off of the truck and go across the road before the truck left the pavement. two different employees of the wrecking yard where the truck was taken said it looks like the axle came apart. since this accident, i have spoken to another individual that this happened to also. updated 09/17/15*lj updated 11/02/2017*cn
Tl* the contact owns a 2012 dodge ram 3500. while driving approximately 50 mph, the vehicle shook violently intermittently without warning. the failure recurred on four different occasions. the vehicle was not taken to a dealer or independent mechanic. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown.
Tl* the contact owns a 2012 dodge ram 3500. while driving 50 mph, the vehicle shook uncontrollably. the failure recurred on six different occasions. the vehicle was taken to a dealer where it was diagnosed that the driver side tie rod needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was made aware of the failure. the approximate failure mileage was 38,000.
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 13v529000 (steering); however, the parts needed to repair the vehicle were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Recalls: p65 diesel fuel heater, potential fuel leak and fire. ram does not have parts to fix, refuses loaner vehicle until parts are avaliable. vehicle not safe to drive n49 left tie rod, requested appointment to have repaired appointment never made by dealer. emmission control problems related to o2 sensors and wiring, paid $387 to have repairs made, not repaired and not under warranty according to ram. engine stops running requires code clearing thru obd2 system to get running out of "limp" mode. dealers aware of issues, multiple tsb, but no fix works.
Tl* the contact owns a 2012 dodge ram 3500. the contact received a notification for nhtsa campaign numbers: 13v529000 (steering) and 14v635000 (air bags) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was notified of the issue. the contact had not experienced a failure.
Have 2 recalls the steering 1 was last year call and talk severl time, also have fuel tank heater been sence beginning of this year. was told both on back order and never seem have them come in so can get them taken care of. i would think this be a big safty problem.
Had my ram truck alignment done 10 times and it still pull to the right as soon as i let go of the steering wheel. everytime they test drive it they said its fine. they said its the crown of the road. but its not its something to do with the steering rack or components. it has less 32000 miles and been doing this since 2476 miles. i have had it to 4 different alignment shop and everytime they said it was a little off. didnt get even 3 blocks and it still pulled to the right and the steering wheel is always offset to the right instead of straight across.
When i asked dealer about this recall, the dealer (service) claimed they could not get the part from manufacturer. can you send the part to me and i can take it over to have fixed. i live and drive in alaska and if this is an issue then i am kind of scared. recall id (?) n49/nhtsa 12v-529 specific: cg203138 n49 *tr
Tl* the contact owns a 2012 dodge ram 3500. the contact received a recall notification for nhtsa campaign number: 13v529000 (steering); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure.
2012 dodge ram. consumer writes concerning not being able to get recall repairs. *tgw recall # 13v529000. *jb
My vehicle is subject to recall n49/nhtsa 13v-529 re: left tie rod. i received notice of recall quite some time ago. i called my local dealer, lithia dodge of missoula, mt and got on "the list" of persons who are subject to the same recall but we are all waiting for parts. i think i got on the list in december. i have followed up once or twice with the dealer and they tell me they are still waiting on parts from dodge to satisfy this recall. please look into this and tell me what my rights are. thank you. *tr
Tl* the contact owns a 2012 dodge ram 3500. the contact received a recall notification for nhtsa campaign number: 13v529000 (steering); however, the part needed for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. the contact had not experienced a failure.
2012 dodge ram 3500. consumer writes in regards to tie rod assembly recall issues. *smd the consumer also experienced loss of power. the consumer stated there were times, where he couldn't obtain a speed greater than 40 mph. also, he was experiencing poor fuel economy. *jb
Tl* the contact owns a 2012 dodge ram 3500. the contact received a recall notification for nhtsa campaign number: 13v529000 (steering); however, the parts needed for the repair were not available. the contact was added to a waiting list. the manufacturer was not notified. the contact had not experienced a failure. updated 10/09/2014*lj updated 3/25/2015 *js
2012 dodge ram 3500. consumer writes in regards to the left tie rod ball stud recall notice. *smd the consumer stated the right front outer tire, was wearing prematurely. *jb
Received safety recall from dodge about steering. the recall states that the dealer "will repair" the vehicle. to do this the dealer "will replace steering components". lee dodge in westbrook maine, wants me to bring the truck to them so the service writer can look under the truck to "determine" if it needs repair!! the recall notice has already told me that the truck does indeed need replacement parts. are we to drive the truck until an accident happens? *tr
Tl* the contacts owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign number: 13v529000 (steering). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer informed the contact that the part was unavailable and needed to be ordered. the contact mentioned that two notifications were received about the recall. the manufacturer was not made aware of the issue. the contact did not experience a failure.
Tl* the contact owns a 2012 dodge ram 3500. the contact received notification of nhtsa campaign number: 13v529000 (steering). the vehicle was taken to the dealer and the contact was informed that the part was unavailable. the vehicle was not repaired. the contact had not experienced a failure. the manufacturer was not made aware of the delay.
This complaint is in regards to our safety recall notice for a left tie rod ball stud. upon examination by our local dealership, it was determined our vehicle was in need of repair. we were then told the part would take at least a month to come in, and until then, we would be driving at our own "risk" and the pickup could crash without warning. being a mother of three, we obviously would not take this chance, and are now without a vehicle for at least a month. we find it reprehensible that dodge would leave it's customers stranded for an unacceptable amount of time, without offer of a rental or any other compensation for this dangerous inconvenience. the next time i need a vehicle, i will be passing by the dodge dealership. horrendous lack of responsibility by a company who is only interested in their bottom line. *tr
Tl* the contact owns a 2012 dodge ram 3500. the contact stated that the vehicle was included in nhtsa campaign number: 13v529000 (steering). the contact stated that he had contacted the dealer and the manufacturer numerous times and an estimated time for when the parts would become available for the repairs was unavailable. the repair was not taken care of in a reasonable amount of time. the contact had not experienced a failure. the manufacturer was not notified of the issue.