The transmission shifts rough in the lower 3 gears. there is a bad jumping/lurching/banging when accelerating from a stop.
Tl* the contact owns a 2016 jeep cherokee. while checking the engine oil, the contact noticed that the oil was a quart low. the contact stated that there were no leaks and the vehicle only had 4,000 miles at the time. the contact noticed the failure on three different occasions. the vehicle was taken to a dealer (larchmont chrysler jeep dodge, 2533 boston post rd, larchmont, ny 10538, (914) 636-3030) where it was determined that there was no failure with the vehicle. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 12,344.
The transmission shifts rough in the lower 3 gears. there is a bad jumping/lurching/banging when accelerating from a stop.
Tl* the contact owns a 2016 jeep cherokee. while driving 75 mph, the vehicle decelerated and the check engine indicator illuminated. the engine failure recurred several times. the vehicle was towed to the dealer, but was not able to be diagnosed. the vehicle was not repaired. there were no recalls for the failure. the failure mileage was 2,900....updated 12/14/16 *bf *tr
Takata recall: i bought the car in june of 2016. two months later i went into the dealer to complain about my car shaking and the accelerator how my car feels as if it's shifting gears. they take my car to check and told me they can not duplicate the issue so i received my car back. then during the summer once again in 2017 the car was shaking very bad dealer was on strike so i had to go to another jeep dealer. they 'solved' the shaking and mentioned to me i possibly need a new engine. i haven't received any contact back from them for that new engine. my car again still shakes and feels as if it is shifting on its own. it's turned off on me quite a few times as well. on the express way in the city in the streets. i just took it back again this year a couple weeks ago in june 2018 and again i get the i can't duplicate the issue. so i'm stuck trying to figure out how to get my issue solved. vehicle is always in motion when shaking and shifting happens. vehicle is at a stop when car turns off.
We bought a brand new jeep and by 5168 miles it used 3 quarts of synthetic oil. we had the oil changed at 3000 miles at the dealer(as they suggested). we informed the dealer that the jeep was burning oil not leaking oil. we were told that chrysler would not do anything about it until 7500 miles and then they would do a oil consumption test on the jeep and after that we would have to bring it back every 500 miles to top the oil off if necessary. synthetic oil is about $8.00 a quart. this jeep is under warranty but they wouldn't fix it. and we would of had to pay for the oil to top it off with too. the dealer was aware of this problem with these jeeps. our daughter bought a jeep with the same engine but she hasn't had a problem with hers. when we told the dealer this they said this problem exists only with some of the engines. why isn't there a recall on these! why are they even selling these when they know there's a problem. since the manufacture wouldn't fix the problem we got rid of the jeep.
Tl* the contact owns a 2016 jeep cherokee. on three separate occasions, while driving various speeds, the vehicle stalled. additionally, while driving, the service shifter and several other unspecified warning indicators illuminated. the vehicle was taken to nolf chrysler dodge (2373 brookville st, fairmount city, pa 16224, (814) 365-5251) to be diagnosed, but the contact was not provided conclusive information as to the cause of the failure. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 20,000. the vin was not available.
The engine shuts off without any warning. it has happened on ramps, a parking garage, on the highway and the middle of an intersection. no warning lights come on until after the engine stops. the steering fails, the brakes fail and the vehicle rolls to a stop. often, it will take several minutes and attempts to restart the engine. i was advised by the dealership that the oil was low. the engine continues to shut off and with no correlation to time frame after having the oil replaced, time it has been driven, or duration of the trip. this is completely unsafe to the person operating the vehicle and to others on the road. jeep and the dealership have ignored the problem and i have even been told by jeep customer service that "the engine is operating as designed" which means that it will shut off without warning to protect the engine, not those inside the vehicle. they have refused to fix or acknowledge the issue, refused to void the lease and refused to replace the vehicle.
When the weather is over 90 degree the engine does not start while using the push ignition button or the remote start. the ac and radio are operational however the vehicle displays a check engine light along with other service park brake warning message. the vehicle will not start till the weather cools down and gets below 90 degrees. there is possibility this issue can arise when driving the vehicle, in which case it could be deadly.
Tl* the contact owns a 2016 jeep cherokee. the contact was experiencing an excessive oil consumption issue with the vehicle. the contact had to add oil to the vehicle every 1,200 miles. the contact researched the issue online and discovered that this was an ongoing issue with the manufacturer. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the issue. the failure mileage was approximately 1,200.
Car shuts off with out warning when driving.
Tl* the contact owns a 2016 jeep cherokee. while driving 45 mph, the vehicle stalled without warning. the failure recurred intermittently. the vehicle took multiple attempts to restart. the vehicle was taken to the dealer where it was diagnosed that the vehicle needed an oil change. the vehicle was repaired, but the remedy failed. the vehicle was taken back to the dealer where it was further diagnosed that the positive crankcase ventilation valve failed and needed to be replaced. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 5,400.
While driving, vehicle shuts down unexpectedly and will not restart. five + incidents have occurred this year alone, first incident occurred on jan 25, 2017 - the most recent occurred today aug 24, 2017. an engine replacement has been completed on the vehicle, however new/related faulty issues have been identified to include the transmission and software programming. even after the so-called repairs are completed, the vehicle continues to shut down. all incidents have occurred while driving, turning, stopped on city streets, and when attempting to re-start engine after running a short (less that 5 minute) errand. incidents are a safety issue endangering life and safety. premier jeep dealership in placentia, ca has been less than cooperative and rude in dealing with a female owner. loss of use of vehicle has resulted in additional costs for other vehicle rental/insurance and lost wages from not being able to get to or having to leave work early to deal with this issue. copies of vehicle maintenance repair will be forthcoming. please note their have been numerous cited incidents of this issue occurring on the jeep cherokee built in late 2015 through early 2016. chrysler/jeep has even distributed notices to all dealerships recently to advise of the issue.
I have taken my 2016 jeep cherokee into the service department multiple time to have them diagnose the hesitation in the transmission, jerking into gear ( from 1st to second gear, but most of the time from 2nd to 3rd gear) and a loud clacking noise that appears to come from the bottom of the car. according to 2 different jeep/chrysler dealership service department that i have taken my cherokee to be diagnose, they can't find what is wrong with the transmission and they did not expirience the jerking on the transmission during driving. they did informed me that the clacking sound coming from the bottom of the car is the catalytic converter when it gets hot makes a clacking noise, but they have no fix for it. the dealers claim they are waiting for the jeep inc. to come out with a fix. as if that's acceptable to force your customer to drive a noisy, hesitating brand new car. i am dumbfounded with how the dealerships jeep / chrysler keep sweeping this issue under the rug hoping it will go away. time to find a solution.
Tl* the contact owns a 2016 jeep cherokee. while driving various speeds, the "switch to neutral" warning message appeared and the check engine indicator illuminated. afterwards, the vehicle stalled. new holland jeep in new holland, pa was contacted and diagnosed that the failure was due to excessive engine oil consumption. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 250.